T500 BSOD at shutdown
I get this stop error:
0x0000007E (0xC0000005, 0x87B1EA58, 0x901DDB88, 0x901DD884)
ndis.sys - address 87B1EA58 base at 87AED000
Only seem to get it at shutdown or restarts. I've googled this and the only passing references I get are in regards to either Vista Ultimate (we're running Vista Business SP1) or XP.
All I can figure for sure is that it's a driver issue. I'm thinking chipset or video, but I can't tell for sure because I can't seem to find any information on it!
Has anyone found a fix for this?
corvusrex welcome to the forums,
Ive searched a bit regarding your error in microsoft support and it seems your are facing a problem with your on board network interface card.next time try disabling it and see what happens.
Cheers and regards,
• » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo
Similar Messages
-
Wdf01000.sys BSOD on shutdown after imaging
We have SCCM 2012 R2 and Dell. Using the latest combo drivers on Dell, imaging Win7 x86/x64.
I've been seeing BSOD on shutdown on almost all desktops/laptops. They don't BSOD every time, maybe 20-30% of the time on 5-10% of all desktops/laptops.
Dump is below.
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\katiecc\Downloads\e7440_111214-8330-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Machine Name:
Kernel base = 0xfffff800`0305f000 PsLoadedModuleList = 0xfffff800`032a2890
Debug session time: Wed Nov 12 13:49:33.070 2014 (UTC - 8:00)
System Uptime: 0 days 0:07:08.907
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff88000ec6cce, fffff8800a993308, fffff8800a992b60}
*** WARNING: Unable to verify timestamp for TeeDriverx64.sys
*** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
Probably caused by : TeeDriverx64.sys ( TeeDriverx64+fc0d )
Followup: MachineOwner
3: kd> !analyze -v
* Bugcheck Analysis *
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88000ec6cce, The address that the exception occurred at
Arg3: fffff8800a993308, Exception Record Address
Arg4: fffff8800a992b60, Context Record Address
Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
Wdf01000!FxIoQueue::CancelForQueue+252
fffff880`00ec6cce 4c897038 mov qword ptr [rax+38h],r14
EXCEPTION_RECORD: fffff8800a993308 -- (.exr 0xfffff8800a993308)
ExceptionAddress: fffff88000ec6cce (Wdf01000!FxIoQueue::CancelForQueue+0x0000000000000252)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000038
Attempt to write to address 0000000000000038
CONTEXT: fffff8800a992b60 -- (.cxr 0xfffff8800a992b60;r)
rax=0000000000000000 rbx=fffffa800cb2de50 rcx=fffffa80109c1500
rdx=0000000075657500 rsi=0000000000000000 rdi=fffffa80109c14a0
rip=fffff88000ec6cce rsp=fffff8800a993540 rbp=fffffa8010a59d30
r8=0000000000001000 r9=fffff88000e45160 r10=000000000000000c
r11=0000000000000000 r12=fffff88000edad40 r13=0000000000000301
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
Wdf01000!FxIoQueue::CancelForQueue+0x252:
fffff880`00ec6cce 4c897038 mov qword ptr [rax+38h],r14 ds:002b:00000000`00000038=????????????????
Last set context:
rax=0000000000000000 rbx=fffffa800cb2de50 rcx=fffffa80109c1500
rdx=0000000075657500 rsi=0000000000000000 rdi=fffffa80109c14a0
rip=fffff88000ec6cce rsp=fffff8800a993540 rbp=fffffa8010a59d30
r8=0000000000001000 r9=fffff88000e45160 r10=000000000000000c
r11=0000000000000000 r12=fffff88000edad40 r13=0000000000000301
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
Wdf01000!FxIoQueue::CancelForQueue+0x252:
fffff880`00ec6cce 4c897038 mov qword ptr [rax+38h],r14 ds:002b:00000000`00000038=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000000000038
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000330c100
GetUlongFromAddress: unable to read from fffff8000330c1c0
0000000000000038 Nonpaged pool
FOLLOWUP_IP:
TeeDriverx64+fc0d
fffff880`05117c0d ?? ???
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff88000ec665b to fffff88000ec6cce
STACK_TEXT:
fffff880`0a993540 fffff880`00ec665b : fffffa80`109c14a0 fffff880`0a993600 00000000`00000000 fffffa80`109c14a0 : Wdf01000!FxIoQueue::CancelForQueue+0x252
fffff880`0a9935b0 fffff880`00eb33d3 : 00000000`00000000 fffffa80`109c14a0 0000057f`ef63eb58 00000000`00001003 : Wdf01000!FxIoQueue::QueuePurge+0x28f
fffff880`0a993630 fffff880`05117c0d : fffffa80`109c14a0 fffffa80`109912d0 fffff880`0511c028 fffff880`0511c028 : Wdf01000!imp_WdfIoQueuePurge+0x10b
fffff880`0a993690 fffffa80`109c14a0 : fffffa80`109912d0 fffff880`0511c028 fffff880`0511c028 fffffa80`109901e0 : TeeDriverx64+0xfc0d
fffff880`0a993698 fffffa80`109912d0 : fffff880`0511c028 fffff880`0511c028 fffffa80`109901e0 fffff880`00e64e1a : 0xfffffa80`109c14a0
fffff880`0a9936a0 fffff880`0511c028 : fffff880`0511c028 fffffa80`109901e0 fffff880`00e64e1a fffffa80`109912d0 : 0xfffffa80`109912d0
fffff880`0a9936a8 fffff880`0511c028 : fffffa80`109901e0 fffff880`00e64e1a fffffa80`109912d0 fffff880`0510f0d8 : TeeDriverx64+0x14028
fffff880`0a9936b0 fffffa80`109901e0 : fffff880`00e64e1a fffffa80`109912d0 fffff880`0510f0d8 fffffa80`109912d0 : TeeDriverx64+0x14028
fffff880`0a9936b8 fffff880`00e64e1a : fffffa80`109912d0 fffff880`0510f0d8 fffffa80`109912d0 00000000`00000000 : 0xfffffa80`109901e0
fffff880`0a9936c0 fffff880`00e58288 : fffffa80`109901e0 00000000`00000000 00000000`00000005 fffff880`0a9937d8 : Wdf01000!FxPkgPnp::NotifyResourceObjectsDx+0x4a
fffff880`0a993730 fffff880`00e64e99 : 00000000`00000000 fffff880`0a9938b0 fffff880`00edb200 fffffa80`109901e0 : Wdf01000!FxPkgPnp::PowerGotoDxIoStopped+0x120
fffff880`0a993780 fffff880`00e5b0f8 : 00000000`0000031c fffff880`0a9938b0 00000000`ffff7fff fffffa80`109901e0 : Wdf01000!FxPkgPnp::PowerGotoDNotZeroIoStopped+0x9
fffff880`0a9937b0 fffff880`00e5ada6 : fffff880`00edb1c0 fffffa80`10990398 fffffa80`109901e0 fffffa80`109901e0 : Wdf01000!FxPkgPnp::PowerEnterNewState+0x1d8
fffff880`0a993910 fffff880`00e5b627 : 00000000`00000000 fffff880`0a9939f0 fffffa80`10990380 fffffa80`109901e0 : Wdf01000!FxPkgPnp::PowerProcessEventInner+0x13e
fffff880`0a993980 fffff880`00e65dd3 : 00000000`00000000 fffffa80`109901e0 00000000`00000000 00000000`00000000 : Wdf01000!FxPkgPnp::PowerProcessEvent+0x1b3
fffff880`0a993a20 fffff880`00e476f2 : 00000000`00000002 0000057f`ef66efd8 fffffa80`109a8bb0 fffffa80`12b46402 : Wdf01000!FxPkgFdo::DispatchDeviceSetPower+0x117
fffff880`0a993a70 fffff880`00e4679a : fffffa80`12b46410 fffffa80`12b46410 fffffa80`12b46410 00000000`00000000 : Wdf01000!FxPkgPnp::Dispatch+0x2aa
fffff880`0a993ad0 fffff880`00e46866 : fffffa80`12b46410 00000000`00000000 fffffa80`109a8bb0 fffffa80`109a8bb0 : Wdf01000!FxDevice::Dispatch+0x19a
fffff880`0a993b10 fffff800`031f0eb5 : 00000000`00000001 00000000`00000000 fffffa80`109a8bb0 fffffa80`12b464b8 : Wdf01000!FxDevice::DispatchWithLock+0xa6
fffff880`0a993b50 fffff800`0337073a : ffffffff`fa0a1f00 fffffa80`1235ab50 00000000`00000080 fffff8a0`00000002 : nt!PopIrpWorker+0x3c5
fffff880`0a993c00 fffff800`030c58e6 : fffff800`0324fe80 fffffa80`1235ab50 fffffa80`13004b50 fffffa80`13b9f010 : nt!PspSystemThreadStartup+0x5a
fffff880`0a993c40 00000000`00000000 : fffff880`0a994000 fffff880`0a98e000 fffff880`0a9932e0 00000000`00000000 : nt!KxStartSystemThread+0x16
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: TeeDriverx64+fc0d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: TeeDriverx64
IMAGE_NAME: TeeDriverx64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 51d31e10
STACK_COMMAND: .cxr 0xfffff8800a992b60 ; kb
FAILURE_BUCKET_ID: X64_0x7E_TeeDriverx64+fc0d
BUCKET_ID: X64_0x7E_TeeDriverx64+fc0d
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x7e_teedriverx64+fc0d
FAILURE_ID_HASH: {c079e5d7-83f0-230c-5936-8e6123aa32cd}
Followup: MachineOwnerHi,
>> *** WARNING: Unable to verify timestamp for TeeDriverx64.sys
>> *** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
>> Probably caused by : TeeDriverx64.sys ( TeeDriverx64+fc0d )
I suspect the BSOD is caused by Intel(R) Management Engine Interface (c:\windows\system32\drivers\teedriverx64.sys).
Uninstall it and make sure TeeDriverx64.sys is deleted.
Restart machine several times.
After restart, windows will auto configure the appropriate native system driver.
Reference:
Please help keep getting BSOD aiming to wdf01000.sys error
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/please-help-keep-getting-bsod-aiming-to/1e5f7c9b-1dd3-4423-8dfb-37d4b37b995a
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
G500 atikmpag.s​ys BSOD on shutdown
Hi community,
I have been researching my problem for a while but I haven't found anything like it. Only similar issues. If there is a solution specifically for my problem, then I apologise in advance. I recently updated my AMD driver to the recommended version because an older game couldnt run properly and the FPS was really low. After updating, the game issue was fixed BUT:
i) When I want to shut my laptop down I usually see a Blue Screen (after the Shutting Down message) which says something like: LOCAL_SYSTEM_EXCEPTION (atikmpag.sys failure) and then reboots
ii) or when I'm lucky enough to successfully shut it down, the same screen appears when I turn it on again.
Note that it's not atikmdag.sys and the message doesn't say SYSTEM_THREAD_EXCEPION_NOT_HANDLED
I tried this as well, didn't work:
Spoiler (Highlight to read)
Steps:
1. Ensure you have the latest and greatest GPU drivers installed... (control panel>system and security>device manager>display adapters>properties (under respective card)>driver date. If you have the latest continue with step 2.
2. C:\AMD\Support\12-4_vista_win7_64_dd_ccc\Packages\Drivers\Display\W**A_INF\B******
3. Copy the file atikmdag.sy_ "OR" atikmpag.sy_
4. Create a folder called "TEST" and place it either on your desktop or C: drive, paste copied file into this folder.
5. Open the "COMMAND PROMT" "CMD"
5. enter the following command: EXPAND.exe atikm(p/d)ag.sy_ atikm(p/d)ag.sys (make sure there is a space between the file types when you are typing or it will not expand)Example: EXPAND.exe atikmpag.sy_(SPACE) atikmpag.sys
6. Once done open C:\Windows\system32\drivers and rename the existing atikmdag.sys or atikmpag.sys toatikmdag.sys.bak or atikmpag.sys.bak
7. Copy the newly created atikmpag.sys or atikmdag.sys file from the "TEST" folder you made earlier into the file path in step 6.
8. Reboot and your done (all BSOD related to those two files should no longer happen)
Reasons for this issue can be due to incorrect expanding and extracting .sys files for multiple reasons.
Steps:1. Ensure you have the latest and greatest GPU drivers installed... (control panel>system and security>device manager>display adapters>properties (under respective card)>driver date. If you have the latest continue with step 2.2. C:\AMD\Support\12-4_vista_win7_64_dd_ccc\Packages\Drivers\Display\W**A_INF\B******3. Copy the file atikmdag.sy_ "OR" atikmpag.sy_4. Create a folder called "TEST" and place it either on your desktop or C: drive, paste copied file into this folder.5. Open the "COMMAND PROMT" "CMD"5. enter the following command: EXPAND.exe atikm(p/d)ag.sy_ atikm(p/d)ag.sys (make sure there is a space between the file types when you are typing or it will not expand)Example: EXPAND.exe atikmpag.sy_(SPACE) atikmpag.sys6. Once done open C:\Windows\system32\drivers and rename the existing atikmdag.sys or atikmpag.sys toatikmdag.sys.bak or atikmpag.sys.bak7. Copy the newly created atikmpag.sys or atikmdag.sys file from the "TEST" folder you made earlier into the file path in step 6.8. Reboot and your done (all BSOD related to those two files should no longer happen)Reasons for this issue can be due to incorrect expanding and extracting .sys files for multiple reasons.
I have no other issues whatsoever while I am using the laptop or playing. The BSOD appears only on shutdown.
This is the report from the Event log which is numbered 41 and is in the Kernel-Power category:
In XML view:
Spoiler (Highlight to read)
- <Event xmlns="http://schemas .microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-05-02T07:45:49.974078400Z" />
<EventRecordID>22294</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Gebbeth</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff800afd79548</Data>
<Data Name="BugcheckParameter3">0xffffd0013bec9960</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">1</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
- <Event xmlns="http://schemas .microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>3</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000002</Keywords> <TimeCreated SystemTime="2015-05-02T07:45:49.974078400Z" /> <EventRecordID>22294</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Gebbeth</Computer> <Security UserID="S-1-5-18" /> </System>- <EventData> <Data Name="BugcheckCode">59</Data> <Data Name="BugcheckParameter1">0xc0000005</Data> <Data Name="BugcheckParameter2">0xfffff800afd79548</Data> <Data Name="BugcheckParameter3">0xffffd0013bec9960</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">1</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> </EventData> </Event>
In friendly view:
Spoiler (Highlight to read)
+
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
3
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
TimeCreated
[ SystemTime]
2015-05-02T07:45:49.974078400Z
EventRecordID
22294
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
Gebbeth
Security
[ UserID]
S-1-5-18
EventData
BugcheckCode
59
BugcheckParameter1
0xc0000005
BugcheckParameter2
0xfffff800afd79548
BugcheckParameter3
0xffffd0013bec9960
BugcheckParameter4
0x0
SleepInProgress
1
PowerButtonTimestamp
0
BootAppStatus
0
+System -Provider [ Name]Microsoft-Windows-Kernel-Power [ Guid]{331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID41 Version3 Level1 Task63 Opcode0 Keywords0x8000000000000002 -TimeCreated [ SystemTime]2015-05-02T07:45:49.974078400Z EventRecordID22294 Correlation -Execution [ ProcessID]4 [ ThreadID]8 ChannelSystem ComputerGebbeth -Security [ UserID]S-1-5-18-EventData BugcheckCode59 BugcheckParameter10xc0000005 BugcheckParameter20xfffff800afd79548 BugcheckParameter30xffffd0013bec9960 BugcheckParameter40x0 SleepInProgress1 PowerButtonTimestamp0 BootAppStatus0
My system is:
Lenovo G500
4 GB RAM
Intel 2020M processor
AMD Radeon 8500M
and Intel Integrated Graphics 5500
Windows 8.1Quote
Originally posted by lgrist
Think I have definatlely got an issue with the gfx card but i dont know how to fix the problem once and for all, do u think ill have to get a new gfx card? as i dont want to not use the hardware acceleration as Im a keen gamer!!
keen gamer on a GF4MX?
The GF4MX is kind of a low cost card with performances that are... dated (GeForce2 class of card, it's 4+ years old).
Which drivers are you using?
Which directX? -
Hi,
Just built a computer which 80% of the time BSOD's when i shutdown. Instead of shutting down normally it flashes blue then restarts. I sent the error report to microsoft after a serious error msg when i restarted from a bsod and it came up with a fault that was a video hardware problem. It told me to disable or limit hardware accelertion on my graphics card. Looking through the posts I can see that this is not a unique problem to myself with Nvidia cards and platinum. This card isnt infact a nvidia branded graphics card but a cheaper imitation. Does anyone have the remedy for this problem because it is driving me insane!! thanks.
ALso I am running Windows XP Home (although i have tried pro aswell but get the same problem)
thanks
Leighton.Quote
Originally posted by lgrist
Think I have definatlely got an issue with the gfx card but i dont know how to fix the problem once and for all, do u think ill have to get a new gfx card? as i dont want to not use the hardware acceleration as Im a keen gamer!!
keen gamer on a GF4MX?
The GF4MX is kind of a low cost card with performances that are... dated (GeForce2 class of card, it's 4+ years old).
Which drivers are you using?
Which directX? -
T500 2082 BSG shutdown takes 15 minutes
Hi,
since two week i am a owner of a T500, he works great with Windows 7 32bit OEM version.
But i have a big problem, when the System runs and i work it takes more than 15 minutes to shutdown!!!
Thats definitely too long!!
Does someon have the same problem or know a solution for the problem? Thats would be great!!
If i just boot and than directly shutdown it shutdown in a few seconds.
Regard,
ThomasNo, still the same.
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T400-takes-long-to-shutdown/td-p/160875
maybe that help you.....
...let me know if you found a solution! -
Sometimes when I shutdown my T500, after the screen has gone dark I will get a series of shutdown beeps. I think it's 1 beep then 3 beeps then 3 beeps again.
I am running Vista with all patches.
Why does my machine do this and how do I make it stop, i.e. fix it?
Thanks for readingOh, the dreaded 1-3-3-1 beep code. This is reporting a memory problem, bad DIMM/DIMM slot. I too have encountered this though have found no error report subsequent to this event on my machine. I recall it happening in the past after a TVT update if memory serves me correctly.
Ulu
Thinkpad T400-2764CTO | Penryn [email protected] | 4 GB RAM | ATI HD3400 + Intel GM45 | 160GB 7k200 | 14.1" LED WXGA+ | Vista Ultimate SP1 -
T500 BSOD by WinXP Installation
Hello,
I bought my new T500 (2055 A81) then I 'd like to install win XP but during installation startup I've got BSOD. It happens when all drivers are loaded and tries to start the first time ( he says 'starting windows' and then immediately blue screen). I have the leatest bios ver. (24.10) and It happens wheather I set 'SATA' option from AHCI to Compatible or "boot display " to "integrated" or to "discrete"- It doesn't works
What should I do ? Where could be the reason ? Regards, MarcHello,
I got a similar problem and had to create a custom XP install cd with integrated intel chipset drivers. Take a look at: http://www.pcstats.com/articleview.cfm?articleID=1703 on howto do this. After I integreated all the neccessary drivers it worked like a charm.
Regards,
Teal
Message Edited by Teal on 01-17-2009 07:11 AM -
Windows 8.1 x64 BSOD on shutdown - ntoskrnl.exe
This has been happening for several months to me, where in Windows 8.1 x64 when I go to shut down to install any Windows updates, I get a BSOD that says REFERENCE_BY_POINTER. I've uploaded the minidump files here:
https://skydrive.live.com/redir?resid=A0FE33D78854B45A!3350&authkey=!AEZUfKou1Y7rQWQ&ithint=folder%2c.dmp
Can someone help me sort out which driver might be causing the problem? Thanks!
actiprosoftware.com - Professional WPF, WinRT, Silverlight, and WinForms UI controls and componentsHi,
The Ntkrnlmp.exe Bluescreen error may be caused by following factors.
Fail to load drivers.
Require a microcode update that is not applied by the computer's basic input/output system (BIOS).
Are damaged or defective.
Are operating outside their specified ranges for temperature, power, or other conditions.
First, I suggest we disable fast boot for Windows 8.1 to check the issue (below steps are ok for Windows 8.1):
Please refer to this article: Disable Windows 8 fast startup (hibernate file)
http://nvidia.custhelp.com/app/answers/detail/a_id/3152/~/disable-windows-8-fast-startup-(hibernate-file)
If the issue persists, to determine the possible cause, I suggest we test the issue in Clean boot mode and Device clean boot mode:
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135
If the issue doesn’t appear, you can determine which one can be the cause by using dichotomy in MSconfig. Checking on half of Non-Microsoft service and restart, determining which half of the services cause the issue and repeating to check half of the problematic
half services.
Device Clean Boot
=================
1. Type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
2. Expand "Sound, video and game controllers".
3. Right click on your sound card and then click "Properties.
4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled.
Let me know the results after performing my previous suggestions.
If the issue still persist, please post back the latest dump file and system information here for further research.
Kate Li
TechNet Community Support -
T500 BSOD on ATI2DVAG.DLL upon Standby
I have a T500 that keeps bluescreening on ATI2DVAG.DLL when being put into standby.
Specific details for this machine :
Model : Lenovo T500 2082-6QG
Operating System : Windows XP SP3 English ( Corp Edition )
Bios Firmware version : most recent version of may 6th 2009 ( 6fuj30us.exe )
http://www-307.ibm.com/pc/support/site.wss/MIGR-70353.htmlHi
Check this thread http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=16605
By the way: the Internet is full with such discussions but the fact is that this happen on different desktops and laptops. It has nothing to do with YOUR notebook model directly. -
T61p will not power up after BSOD/shutdown (sometimes...)
In the last couple of days, my T61p has exhibited bizarre "Power" behavior. Yesterday and today, after a BSOD, it would shutdown and get stuck in a loop trying to reboot so I had to to a hard shutdown using the power button. After that, the Power button went dead, and no amount of pressing it achieved anything (A/C only, no battery connected). I tried the unplug power cord, press Power 15 times and hold for 30 sec trick, but to no avail. I had to remove the CMOS battery, unplug the keyboard and plug in the power cord to get it to start. It went to config, I set date/time, saved, and it booted to Windows. After using it for a few hours, I tried a shutdown but while it did shutdown, a few seconds later, it rebooted on it's own. After shutting it down a few times, it finally stayed shutdown. And lo and behold, the Power button started working again. Until today when, after another BSOD, I had to go through the same steps outlined above.
I called Lenovo support, and after telling me my machine was no longer under warranty (no kidding... ), they told me I need a new motherboard. I'm not convinced... Note that I never get any "beeps" signaling hardware issues.
Note that I never get any "beeps" signaling hardware issues, nor do I have any "Hardware Events" in event viewer.
I do however, get BSOD's almost every day. And 99% of the time, they refer to netwlv64.sys, which is a well known issue with the Intel 6945AGN wifi card not being supported in Win 8. Heck, it's been even worse since I updated to win 8.1. I wonder if, at this point, my Windows install has been corrupted by all these BSOD's/shutdowns. I do have a new wifi card on order (already have Middleton BIOS) and I plan to install it and then re-install Win 8 to see if these issues persist, before I go hunting for a motherboard.
Any thoughts/comments/advice would be appreciated.Justbob, you can try removing the wifi card, it's not needed to run the laptop and would be an easy way to see if it was causing the problem. As far as windows versions go I prefer to wait at least a year after the release of a new version. Microsoft tends to replace their windows version just after getting the product stable. Windows Seven is very stable on your model as is Vista, which is actually turned out to be a very good OS after the bugs were worked out. Regarding version 8.x, several members have been happy using it on this series and some have not. I haven't seen any clear advantage to upgrading especially considering the cost.
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram) -
While updating the bios on my t500 the computer shutdown and it failed. Now it will not boot. How can I recover from a faild bios update
if you have a warranty use it or find a shop that can reflash the BIOs or buy a motherboard
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
Did a member help you today? Thank them with a Kudo!
If a post answers your question, please mark it as an "Accepted Solution"!
Regards,
GMAC -
This is getting to be a bit frustrating. The reviews that I have read about this laptop have been phenomenal but so far I am less than impressed.
I had just bought a x505-Q870 two weeks ago. The purpose of the laptop is a work development machine. It started acting funny a couple days after the week long return policy ended, of course.
It started by the screen would pop up with random pixels that would turn random colors. Dragging around a window over the pixels would allow them to be refreshed. I thought that being that I was running Windows 7 x64 on a set of nvidia drivers from last November would cause this so I didn't worry so much.
Then I loaded VMWare and found that since then Windows would BSOD about 2-3 times a day. I chalked this up to the video drivers as well. I restored the machine using the Toshiba Recovery and upgraded to Windows 7 x64 Professional. This seemed to fix the problem for now.
The part that is worrying me that is starting today is that the machine either BSODs and shutdown when I close the lid to put it to sleep or BSODs when I try to wake it up. The other symptom that I had just recovered from is that to work around the sleep issue, I had decided to change the close lid setting to shutdown the pc instead of putting it to sleep. When I opened the lid, the machine would not power on. I had then noticed that even though the power was plugged in the battery light was not on. I had unplugged the power and removed the battery, waited 10-15 seconds, and reinstalled the battery. THis seemed to have fixed it for now.
I have updated the video drivers today and updated the bios from v2.00 to v2.20 just now.
Has anyone else had these kind of issues?? I can't return it to the store cause of the return policy expired and I can't be without a machine for 4-6 weeks because it is a work machine so I am hoping that there is something someone has tried that fixed it.I had the same problems. I reinstalled windows with the disc and then just did a custom install to ultimate so i could get rid of all the stuff toshiba gives you. I then install the apps i needed from the disc you make with recovery. then moved all the programs i wanted to keep from windows.old and updated all the files. I get no more BSOD or pixil errors like you got also. I did notice the new drivers 260.89 did give me the pixils but i went back to 258 and i have no problems at all. This is what i did to fix the problem, main thing is the stuff toshiba puts in the dvd recovery is what i believe causes most of the problems besides the bad driver from nvidia.
-
Installing TV@nywhere Master card on XP
Hi,
Since I've installed this card I've got some problems:
- during the installation process I got the error message: "Drivers are not signed".
- the sound is disappearing after some seconds in InterVidea WindDVR
- If I shut down the computer I get a blue screen (or the system restarts on a shut down) -> problem with the cx88aud.sys file (driver of MSI 8606 Audio Capture, Provider: Conextant systems, File Version: 4.0.0.0).
How can I solve the XP conflict? Who can help me please??
Thanks.Quote
Originally posted by elswit
Hi,
Since I've installed this card I've got some problems:
- during the installation process I got the error message: "Drivers are not signed".
- the sound is disappearing after some seconds in InterVidea WindDVR
- If I shut down the computer I get a blue screen (or the system restarts on a shut down) -> problem with the cx88aud.sys file (driver of MSI 8606 Audio Capture, Provider: Conextant systems, File Version: 4.0.0.0).
How can I solve the XP conflict? Who can help me please??
Thanks.
- during the installation process I got the error message: "Drivers are not signed"
Who really cares, make sure you have the latest from the website, not the cd.
- the sound is disappearing after some seconds in InterVidea WindDVR
Look at the top of this (VGA) forum, see Announcements & Important Threads, I think there may be something there.
- If I shut down the computer I get a blue screen
I know this problem intimately.
It is a result of an IRQ sharing problem, if you look at your Device Manager or System Information utility's IRQ listing, you may notice some sharing with the device, the device does not like sharing IRQ's in certain systems and the blue screen is the result at shutdown. It was annoying but certainly not a major problem for me, but I never did anything but watch TV and record a few shows.
Here's the solution for the BSOD at shutdown.
I am posting a pic and the slot configuration may be different, but as a general rule, there are ultimately only two slots the card should work in. I use the upper one marked with neon green with no problems. The one marked with ????? was the one that gave me BSOD's. Avoid the top and bottom slots at all costs.
Good luck,
Glenn -
MSI K8N Diamond stable at 2800 for weeks, not now with new folding units
Hi chaps.
I have been running my Opteron 170 for 7 weeks now folding 24/7 without so much as a twitch.
However, since the new "5 way melt" work units have been issued it is almost impossible for either core to finish a unit...either that or the machine reboots randomly.
It re-gains stability ONLY if I run the CPU at 10x268MHz=2680 MHz
Other types of work units finish stably and very quickly still so no change there.
So I have to assume that the machine was never REALLY stable, despite lots of testing with OCCT and Memtest etc to the contrary.
Now does anyone know of any reason why the HT limit might be 268MHz?
I have tried 3 sets of different RAM, to the point where I am using a "fresh" set of OCZ PC4800 units at 2.85v ...and still getting the same problems.
I am beginning to suspect the motherboard, so if anyone has any advice, I would be glad to hear it.
Would the VRM circuitry be degrading already? All caps look like new and the Mobo/case temp is always lower than 25°C. Even the VRM heatsinks are only warm to the touch.
I gained no stability by raising the CPU voltage to 1.54v, it was still unstable when folding the same type of units.
so I have put it back to 1.4v+3.3%
BIOS 1.8/3.8 as in sig.
As I said, all other types of units complete very swiftly and without error,as does OCCT etc.
Any help would be appreciated.
Otherwise it is goodbye MSI and another board hits Ebay!
Regards and thanks
K6dudeHi,
Well I have tried the 5.0a BIOS and no luck at all. It is even more unstable and will not work as well as the one that I have despite giving higher RAM volts.
I just downloaded a new version of A64 tweaker and happily found that this version (0.6 beta) has a different range of tweakable components. They now include Skew controls and drive strength. This is important, as most TCCD and TCC5 based ram runs faster with a "weak" drive strength rather than the default "strong" setting that the MSI BIOS defaults to.
This could help get better stability at higher clocks for some of us. Also, setting the Skew to 248 (max setting) can help a little....just like on the DFi boards...though their max settings exceed 255!
I ran my CPU and RAM in my friend's DFi Expert last weekend for a total of 2 days running all sorts of tests and benches. I got her stable at 3150MHz for at least 8 hours folding 2 independent work units (5 way melt units). voltage was 1.42v with the RAM at 315MHz (DDR630) 1:1 at 2.85v. CPU temp Maxed out at 41°C on air whilst folding
Sandra exceeded 28,500 on the CPU test and 7890 on the bandwidth and the thing really flew along. Memtest was stable over 1200% and Prime95 ran perfectly over several hours too...no crashes, CMOS resets/BSODs, lockups/shutdowns...nothing at all wrong. Even OCCT ran a successful test or two.
This was with my own CPU cooler and in the same case as mine.
Now I REALLY know what my CPU and RAM is capable of. I just need a capable BIOS to help me out with my MSI. I think realistically though, that I will have to admit defeat and be happy with 2810MHz on this board with a 183 divider for RAM.
Thanks for all your help guys...so very much appreciated. (aicjofs, you are a saint)
Meanwhile if anyone needs help here, I hope I can be of use to at least a few of you.
K6dude
PS Sorry to say that the Benches results are not saved as his rig was under construction and were lost as he reformatted with win64 before I could copy them to USB drive. I will duplicate the results as and when I can get a DFi board late summer. -
BSOD, T500 Multiple machines same error.
Hello, I have about 5-6 T500's here. I am the windows imaging person for my company. I have been working on a T500 image using windows Xp Pro with SP3. I am following the guidelines at MIGR-70665 for installation.
The only Major change I have to my installation media is inclusion of the mass storage drivers so I don't have to use compatibility mode to boot the machine and I have my Xp installation automated.
After setting the bios correctly I boot to XP CD "note at this point the intel video adapter is DISABLED and it stays that way" I install XP and after the first boot with XP I install the ATI Video card drivers using the command they recommend. "I have tried it both ways with same result" Then I install Intel Matrix etc so all mass storage drivers are up to date. I continue to build the machine. "these machines are loaded with pretty much all options" All drivers are loaded. I install a few extras "flash, acrobat, shockwave, java, and quicktime. I also install a few company specific plugins that are java and tiff related nothing extreme or graphics related.
Now onto the problems. The very first time I built this machine prior to sysprep. I was getting constant blue screens which pointed to ATI2DVAG or ATI2MTAG. These blue screens were only DURING BOOT. I gave up on my installation and decided on doing it via the above page "I don't always follow an install method until there is an issue because i automate much of my installations"
So I do the Xp installation using the preferred method in the link above. At this point I can completely do everything I need to the machine no issues at all. So I assume my problem is cured.
Now however comes the part where I image the drive. I run sysprep and shutdown the machine. I boot to my imaging disk and upload the image to server. upon the completion of imaging I again reboot the machine. The first 2 reboots of the machine are fine "one to complete sysprep name the machine etc" Once I have logged in the second time things are ok as well.. no issues. Starting with the 3rd or sometimes the 4th boot the machine BSOD's on the ATI drivers again. "generally infinite loop stop 0x000000ea pointing to ATI2DVAG" Sometimes pointing to ATI2MTAG. This is not machine specific. I can put a non-sysprepped image on another T500 and it works fine however AFTER sysprep i start getting blue screens. "yes I have even waited to install the graphics drivers until sysprep was done but with same result"
Once it starts blue screening only VGA mode works to get in the machine. Note, This is ONLY DURING BOOT I am not so far getting any BSOD's after a successful boot.
So I'm hoping someone here has an answer I'm pretty competent with computers but this has me stumped. I need to get these machines to the folks they belong to but obviously this is a show stopper.
I have tried using TVSU and my own driver installations via matrix. Neither affect the amount of blue screens I get. Remember this isn't a single machine issue it carries to the other machines. A nonsysprepped image works great a sysprepped one blue screens. Installing drivers after sysprep does not affect the blue screen.
I have built it with Xp and 2 different laptops 5x at this point.
If you've read this far thanks. hopefully someone has an answer I haven't thought to try.
Anyone out there have XP on their machine? Anyone tried sysprep as it seems to be introducing some kind of issue? "I can't guarantee sysprep is causing it though" I have to use VOLUME LICENSING on these machines. However at this point rescue and recovery set for XP would be helpful just to test with.
This machine is a 2055-2EU if anyone needs to see the specs.
2.53ghz 2g ram
Sata AHCI 160gb
ATI HD3650
I have upgraded the bios to the latest available on site.
Message Edited by popeye44 on 02-04-2009 10:18 AMYou are certainly more capable than I at this stuff, but I'll throw in my experience just in case. I have a T500 with the ATT HD3650 card and I am running XP. I upgraded the RAM to 4gb and I imaged the 80gb to a 320gb and installed it. (I used Easeus Partition Manager ). The 320gb wouldn't boot, so I found that the Cool Tools tab in XXClone was able to make the imaged 320 bootable.
I didn't have any BSODs until about a week later when I used the Lenovo software to auto update the all of the drivers. That seems to have been a big mistake. I have had several since then, but not during booting. At least two have been the x000000ea error in ati2dvag. I ran the Microsoft Windows Memory diagnostic for several passes and RAM seems to be ok. (MemTest86+ refuses to run on a T500). The sound has been stuttering at times, so I rolled back the audio driver.
I used the recovery procedure (using the hidden partition) to totally reinstall the 80gb to factory settings (that took forever!!!!) and I am about ready to try the imaging all over again. Sheesh..
Anyway, I have never had a computer give me such fits in upgrading hardware.
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