T500 keyboard question

Hi. I'm new to the ThinkPads -- I bought a T500 for work a month and a half ago, on the recommendation of a colleague, and have just now started to use it for my day to day work.
After about a week of use, I've noticed that the arrow keys, particularly the right key, has an annoying 'clack' to it, almost as if it's bottoming out. It's much louder than the rest of the keyboard, which is fairly quiet.
I've 'googled' this issue and it appears that others complain about "keyboard flex" in the T500. I'm no connoisseur, and I have a feeling much of what goes on in the discussion (such as http://lnv.lithium.com/t5/T400-T500-and-newer-T-series/T500-Keyboard-and-Flex-How-bad-is-it/m-p/6072...) is beyond my reach. My simple question is this: is my clacking on the right key a result of "keyboard flex"?
Also, regardless of the flex question, is there a way for me to resolve this key clacking without sending anything in for repair? I've made the full switch to this laptop for work, so I really don't want to give it up if it's something I can fix on my own.

I have not experienced this specific noise, but do not think it would be related to the keyboard flex complaint. That stems from a gap under the keyboard, mostly on the left side, making it feel spongey and sloppy.
You should look carefully at the keyboard there to see if that specific key is touching the case itself, something like that. You might also remove the palm rest screws from the bottom, and carefully remove the palm rest and reset it and the keyboard to see that eliminates the noise. With the palm reset removed, you should at least be able to see what is causing the noise.
If the keyboard is bad somehow, they can send you a new one and it won't be out of service. It's pretty quick and easy to change it out, if necessary. But an inspection before you call will probably help.
Don Mannino

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Ideally, you should replace it. If you want to try salvaging it, do the following:
Follow this guide to remove the keyboard:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/43y6630_03.pdf
Once you've removed the keyboard, give it a good rinse and let it dry COMPLETELY. Have the water run through the keyboard tray from one direction to another.
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T500 keyboard

I am thinking about ordering a Thinkpad T500 but concerned about the keyboard "flex" problem. Has anything been done to solve this?
Message Edited by ghaas on 12-11-2008 12:15 PM

ghaas, welcome to the forum,
You should hopefully find the information you need in this thread in the General Discussion board.
Thanks
I am locking this thread to avoid duplicating discussion.
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External keyboard questions

I want to buy an external keyboard for use when I'm not traveling. I am considering the Apple Wireless Pro keyboard and would welcome any opinions about that one or any others (wireless OR wired) you like or dislike.
Another question is about mice/trackballs. I was told that the wireless keyboards (at least the Apple) don't have USB, so if that's the case then essentially one is compelled to make two purchases, correct (keyboard and input device)?
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T500: Keyboard service parts list, which manufacturer?

Dear Community,
The keyboard service parts list for the T500, located at http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-71050, has a FRU column for each manufacturer, but doesn't specify which column belongs to which manufacturer (= manufacturer names are missing from the column headers)...
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Simple keyboard question

In the midst of all the highly technical questions here's a real easy one. I know it exists because exactly what I want is on http://www.apple.com/keyboard/.
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please see the response to your inquiry here. you are welcome to read the existing discussions on the topic. we would appreciate not starting new threads on the subject to avoid splintering the topic at hand.
thanks for your understanding and cooperation.
duplicate thread locked.
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