T500 Laptop Model 2242-CT0 - Integrated Camera No Longer Shows in Devices

Laptop is about 14 months old. Integrated camera was working fine. I was using Skype the other day & it could not find the camera. I went into Devices & uninstalled the driver. Then the camera disappeared from Devices altogether.
I downloaded/installed the latest driver for the camera: version 1.32.500.0 (7tca23ww.exe), rebooted, but the device list still does not show in devices (yes-"Show Hidden" is selected).
Running Win 7 64 bit.
Latest updates for windows are installed. I periodically get an error message popping up that "Device driver failed install", but that's it.
Attempts to run hdwwiz to install the camera were not successful, as I do not see any "Camera" listed under the Ricoh drivers section.

Hi HLemieux,
I researched your issue and this is what I found from the Lenovo Assisted Search:
"If your webcam on your laptop is not working, try these following steps:
1. Be sure your webcam driver is installed. (It can be found at http://consumersupport.lenovo.com/ot/en/DriversDownLoads/Drivers.html)
2. By checking the webcam if it is disabled by Fn+Esc.
If you see the cross line on the webcam sign press to Fn+Esc to enable the webcam.
3. If you do not see the webcam sign on the right corner of display after pressing Fn+Esc, be sure your Energy Management is installed. (It can be found at http://consumersupport.lenovo.com/ot/en/DriversDownLoads/Drivers.html)
After you download the Energy Management driver from Lenovo Website, install the software.
During energy management installation if you see the window as below “Utility” must be selected for Fn hot-key application (Utility is a software package under EM)
4. After installation of Energy Management please perform step 2 to enable Webcam if it is disabled."
Try this and let us know how it works for you.
Have a GREAT day!
Be AWESOME Everyday!
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Sorry to tell you, you're in the wrong forum, this is for G5 PPC iMacs. You need to be [here|http://discussions.apple.com/forum.jspa?forumID=1110].

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Go to Solution.

Hi HLemieux,
I researched your issue and this is what I found from the Lenovo Assisted Search:
"If your webcam on your laptop is not working, try these following steps:
1. Be sure your webcam driver is installed. (It can be found at http://consumersupport.lenovo.com/ot/en/DriversDownLoads/Drivers.html)
2. By checking the webcam if it is disabled by Fn+Esc.
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3. If you do not see the webcam sign on the right corner of display after pressing Fn+Esc, be sure your Energy Management is installed. (It can be found at http://consumersupport.lenovo.com/ot/en/DriversDownLoads/Drivers.html)
After you download the Energy Management driver from Lenovo Website, install the software.
During energy management installation if you see the window as below “Utility” must be selected for Fn hot-key application (Utility is a software package under EM)
4. After installation of Energy Management please perform step 2 to enable Webcam if it is disabled."
Try this and let us know how it works for you.
Have a GREAT day!
Be AWESOME Everyday!
Donate KUDOS and Click "Accepted Solution"
Did someone help you today?
Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Be AWESOME Everyday!
Donate KUDOS and Click "Accepted Solution"
Did someone help you today?
Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"
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T500 Laptop Model 2242-CT0 - Integrated Camera No Longer Shows in Devices

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