T500 warranty timed out

Last year I bought 2 T500 Thinkpads for our business directly from Lenovo.  As part of the package I purchased the 3 year extended warranty, which the salesman at Lenovo told us also included coverage for the batteries for 3 years.  These warranties cost several hundred dollars.  Now, one year later Lenovo online status is saying the 1 year warranty on our machines has expired today!  We called Lenovo and they said the battereis are the only thing covered for 3 years, but laptops warranties expires today.  You gotta be kidding me!  That is NOT what the salesman from Lenovo told us.  And why in the world would I buy warranties for the batteries to last longer than warranties on the lpatops?  Doesn't even make sense.  Meantime, when trying to enter Lenovo's warratnly web page, now that customer service is closed for warranty issues, the web pages dies on the vine.  A white internet explorer screen, which says, "done" on the bottom left of my explorer page is what I get.  (Even though Lenovo says 24/7 USA Warrantly online support ect.  1)  How can I get Lenovo to understand that the salesman said we were getting a 3 year warrantly on the LAPTOPS + the batteries?  2) How can I get Lenovao to reactivate our laptop warranties as well without charging us all over again?  Do I really have to switch over to Apple to get the service our business needs?
Thanks.
Chris

Hi crsolatka,
Welcome to Lenovo Forums.
Could you PM me the following information and I will request the team to investigate regarding your warranty issue. As for the warranty lookup site, I've send that to the website team to investigate.
Name:
Mobile:
Email:
Serial Number:
Model Number:
Date of Purchase:
Invoice (scanned):
//JameZ
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