T510, thinkpad display not present unless in safe mode
Odd situation.
The notebook display itself does not work in WIndows (Win7 64). Boot to safe mode, BIOS, recovery etc it's there and works fine. But partway through booting up in "normal" mode the notebook LCD goes blank.
An external LCD works fine.
Going to graphics options, there is no option for the notebook display. In device manager, and enabling display of disconnected devices the Thinkpad LCD does show up as a disconnected device.
Again, booting to safe mode, BIOS setup or Thinkpad recovery the notebook LCD works just fine. Just not in Windows 7 normal mode.
Uninstalling the Intel video driver resolves this, reinstalling it brings the problem right back. Also have installed the latest version directly from Intel's site to no avail.
I should note that Fn-F7 brings up the menu, but changes nothing.
lantech wrote:
Doing a factory restore fixed the problem, but now I have just heard about a customer that had the exact same problem occur. On the same model machine.
Open a command prompt as administrator then run "sfc /scannow". If the issue is a corrupted system file this should fix it.
From the MS support site:
Some commands that you can run using Command Prompt might require elevated or administrative privileges. To run these commands, you can use the Run as administrator command.
To run Command Prompt as an administrator
Click the Start button .
In the search box, type command prompt.
In the list of results, right-click Command Prompt, and then click Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Similar Messages
-
HT1455 What if my computer will not start up in safe mode? What next?
What is the remedy for a MacBook that will not start up in safe mode? The gray apple icon and progress wheel appear, I let go the shift key and the whole thing shuts off again. Please help. Thank you.
My understanding is that the Apple logo is produced by the disk and the spinning wheel shows that the software boot process has started.
1 - Shut down your Mac
2 - Press the power button to start and
3 - Immediately press and hold the Command (Apple) key and the S key
4 - At the prompt type the following and then hit return:
/sbin/fsck -fy
fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issues were found:
** The volume (name_of_volume) appears to be OK
If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
***** FILE SYSTEM WAS MODIFIED *****
Important: If this message appears, repeat the fsck command you typed in step 4 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do). When fsck reports that your volume is OK, type the following at the prompt and hit return:
reboot
Your computer should start up normally and allow you to log in.
Good luck. -
MacBook-won't install/update software unless in safe mode
Hi there, I am worried I have a virus. My computer won't update/install software unless in safe mode. It is also incredibly slow to use the internet and sometimes microsoft word will just close on me unexpectedly. It also gets very hot. I am unsure what to do about it. It is a white macbook with curved edges, I had had it about 5 years. Recently it has been having a lot of problems and I am unsure why.
This is not something you should blame on a virus... it's extremely unlikely that you have any kind of malware, and even more unlikely that that malware is a contributing cause of these problems.
I'd advise you to try the suggestions in my Mac Performance Guide. If nothing there helps, let us know what you found as a result of those suggestions. -
I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either. Anyone have an idea as to what to do?
I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.
-
My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected
If running 10.7 or later hold down Command-R at Startup.
This should invoke recovery Mode.
Choose Disk Utility.
Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
If errors, run again until it comes clean or gets stuck.
Report any error messages. -
After resetting firefox as it crashed unless on safe mode can't use google search engine
I had to reset Firefox after it crashed unless in safe mode I tried the disable hardware acceleration still crashed so reset. Lost all my bookmarks and history etc and my google search bar no longer works in fact my search bar doesn't work whichever search engine I try and I can't sync either as I have an unknown error
After a reset, you should find an Old Firefox Data folder on your desktop. If you can find that, you may be able to recover your bookmarks and other data from it. Is it there?
On your question about your Google search bar, is it the built-in Firefox search bar with the search engine selection drop-down on the left end?
Do any of these search boxes work:
* Address bar (also known as URL bar)
* Built-in Firefox home page (if you use it)
* Built-in new tab page (if you use it) -
The program was working fine..now nothing. I have un-installed it several times...re-installed it several times. Will not even open in safe mode.
For some things you can try see [[Firefox will not start]].
I would start by seeing if a new profile works. See [http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows creating a new Firefox profile on Windows - MozillaZine Knowledge Base]
If the new profile does work, you can transfer selected data such as bookmarks and passwords to the new profile. I would not copy preferences or extensions, instead re-install the extensions. See [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Transferring data to a new profile - Firefox - MozillaZine Knowledge Base] -
My Power Mac G5 will not fully boot without safe mode, it only comes to a blue screen where my cursor duplicates in to 2, (one is frozen, one can move by moving the mouse). What is my problem, and how do I fix it?
Great clue Lukas...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
Mac Pro will not shut down, wakes from sleep and will not start up in safe mode (restarts).
Wakes from sleep about every 4.5 mins, here is the log from wake from sleep:
7/30/12 8:43:24.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.429 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:46.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:47:46.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:47:50.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d2a8340 {NSUnderlyingError=0x7f8b0c4c1b50 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Graphics suppressed 10291 ms
7/30/12 8:47:53.293 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:53.305 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:53.308 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f93da00][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::start] entered
7/30/12 8:47:54.304 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:54.308 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::stop] entered
7/30/12 8:48:29.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:52:47.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.497 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:50.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:52:50.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:52:54.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0c084f70 {NSUnderlyingError=0x7f8b10a128d0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:52:56.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Graphics suppressed 10340 ms
7/30/12 8:52:57.341 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:57.354 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:57.355 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f91b800][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::start] entered
7/30/12 8:52:58.354 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:58.358 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::stop] entered
7/30/12 8:53:33.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:57:51.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.435 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:57:54.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:57:54.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:57:58.228 AM fseventsd[76]: SLOWDOWN: client 0x7f8a4e007c00 (pid 2824) sleeping due to too many errors (num usleeps 299)
7/30/12 8:57:58.462 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d295160 {NSUnderlyingError=0x7f8b0b4bd590 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.213 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Graphics suppressed 10334 ms
7/30/12 8:58:01.341 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:58:01.349 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f941400][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::start] entered
7/30/12 8:58:02.225 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:02.229 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::stop] entered
7/30/12 8:58:37.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 9:02:55.000 AM kernel[0]: Previous Sleep Cause: 5
Will not shut down, restarts at end of shut down. Log:
7/30/12 8:43:24.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:43.429 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:46.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:47:46.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:47:50.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d2a8340 {NSUnderlyingError=0x7f8b0c4c1b50 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:47:53.000 AM kernel[0]: Graphics suppressed 10291 ms
7/30/12 8:47:53.293 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:53.305 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:47:53.308 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f93da00][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::start] entered
7/30/12 8:47:54.304 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:47:54.308 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::stop] entered
7/30/12 8:48:29.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:52:47.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:47.497 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:50.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:52:50.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:52:54.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0c084f70 {NSUnderlyingError=0x7f8b10a128d0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:52:56.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:52:57.000 AM kernel[0]: Graphics suppressed 10340 ms
7/30/12 8:52:57.341 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:57.354 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:52:57.355 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f91b800][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::start] entered
7/30/12 8:52:58.354 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:52:58.358 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::stop] entered
7/30/12 8:53:33.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 8:57:51.000 AM kernel[0]: Previous Sleep Cause: 5
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:57:51.435 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:57:54.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
7/30/12 8:57:54.000 AM kernel[0]: Intel82574L::setLinkStatus - active 1face000, b
7/30/12 8:57:58.228 AM fseventsd[76]: SLOWDOWN: client 0x7f8a4e007c00 (pid 2824) sleeping due to too many errors (num usleeps 299)
7/30/12 8:57:58.462 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d295160 {NSUnderlyingError=0x7f8b0b4bd590 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.213 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:01.000 AM kernel[0]: Graphics suppressed 10334 ms
7/30/12 8:58:01.341 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
7/30/12 8:58:01.349 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::init][75.15] init is complete
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::handleStart][75.15] returning 1
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f941400][AppleMultitouchHIDEventDriver::start] entered
7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::start] entered
7/30/12 8:58:02.225 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
7/30/12 8:58:02.229 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face001, 0
7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active 1face000, 0
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::willTerminate] entered
7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::stop] entered
7/30/12 8:58:37.000 AM kernel[0]: Wake reason: ? (Network)
7/30/12 9:02:55.000 AM kernel[0]: Previous Sleep Cause: 5
And will not start up in safe mode. I have reset PRAM and SMC. Also restarted with no startup items, no luck. Had the problem of waking from sleep and not shutting down in 10.7, updated to 10.8 hoping for fix, no luck. Any help would be appreciated.
ThanksHi, this log has some similarities to my ipod touch which seems to be not sleeping properly due to wireless issues. Can I check - are you using a wifi connection - if so have you tried ethernet?
log entries below ...
Sep 5 00:28:58 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:5AB0:35FF:FE35:C9B7)
Sep 5 00:28:58 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.95)
Sep 5 00:28:58 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:28:58 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 1
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 1
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacket() Unable to wake bus; error SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 2
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCmdManager::processPendingList(): Failed to send sync command WLC_GET_BSS_INFO (136) to device, SDIO Cmd Timeout. transID 48928, respLen 1152.
Sep 5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANNetManager::updateBSSInfo(): WLC_GET_BSS_INFO Failed SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 3
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacket() Unable to wake bus; error SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 4
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCmdManager::processPendingList(): Failed to send sync command WLC_GET_BSS_INFO (136) to device, SDIO Cmd Timeout. transID 48929, respLen 1152.
Sep 5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANNetManager::updateBSSInfo(): WLC_GET_BSS_INFO Failed SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 5
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::dumpDebugInfo(): CRITICAL ERROR: handleTransferError
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logState(): Tx: seq 185, credit 191, flow 0x0; Rx: seq 167
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logState(): state 0x23, sd-clk +1, sd-rate 20250000 Hz
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logClockState(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): Triggered Watchdog after 6 errors (last was SDIO Cmd Timeout)
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacketChain() Unable to wake bus; error SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 0
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::doOutputPacketChain(): Packet transmission failure: SDIO Cmd Timeout
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleWatchdogTimeout(): Watchdog timer fired
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::watchDogReset(): fStateFlags(0x140E3), thread(00040532)
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::halt()
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLAN Left BSS: @ 0xc11a7a00, BSSID = 00:18:4d:67:54:12, rssi = -45, rate = 54 (100%), channel = 7, encryption = 0x8, ap = 1, failures = 0, age = 39, ssid[ 9] = "polarbear"
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AirPort: Link Down on en0. Reason 1 (Unspecified).
Sep 5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::powerOn()
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANChipManagerSdio4329::downloadFirmware(): start
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANChipManagerSdio4329::downloadFirmware(): finish
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: BCMWLAN Firmware Version: wl0: Aug 26 2011 02:34:35 version 4.221.54.22
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: nvram file version 4.221.54.22
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): country code set to XX2
Sep 5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): Packet glomming ON (mode=7)
Sep 5 00:29:36 Peters-iPod wifid[13] <Error>: WiFi:[368494176.616677]: Processing link event DOWN
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): There was an existing PNO config, reprogramming
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore:initFirmware(): 2469 RoamScan feature is not enabled for this platform
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): successful initialization
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore:initFirmware(): 2496 PropTxStatus feature is not enabled for this platform
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::powerOn(): stateFlags(40e3)
Sep 5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::powerOn()
Sep 5 00:29:37 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 0
Sep 5 00:29:37 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:29:37 Peters-iPod mDNSResponder[34] <Error>: DeregisterInterface: Frequent transitions for interface en0 (192.168.0.95)
Sep 5 00:29:37 Peters-iPod apsd[49] <Warning>: <APSCourier: 0x17a190>: Stream error occurred for <APSTCPStream: 0xfe95de0>: Error Domain=NSPOSIXErrorDomain Code=57 "The operation couldn’-t -b-e -c-o-m-p-l-e-t-e-d-. -S-o-c-k-e-t -i-s -n-o-t -c-o-n-n-e-c-t-e-d-" -U-s-e-r-I-n-f-o-=-0-x-1-8-2-5-e-0 -{-}
Sep 5 00:29:37 Peters-iPod apsd[49] <Warning>: <APSCourier: 0x17a190>: Stream error occurred for <APSTCPStream: 0xfe95e40>: Error Domain=kCFErrorDomainCFNetwork Code=2 "The operation couldn’-t -b-e -c-o-m-p-l-e-t-e-d-. -(-k-C-F-E-r-r-o-r-D-o-m-a-i-n-C-F-N-e-t-w-o-r-k -e-r-r-o-r -2-.-)-" -U-s-e-r-I-n-f-o-=-0-x-f-e-8-e-2-4-0 -{-k-C-F-G-e-t-A-d-d-r-I-n-f-o-F-a-i-l-u-r-e-K-e-y-=-8-}
Sep 5 00:29:39 Peters-iPod wifid[13] <Error>: WiFi:[368494179.091333]: Processing link event UP
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::setASSOCIATE() [wifid]: lowerAuth = AUTHTYPE_OPEN, upperAuth = AUTHTYPE_WPA2_PSK, key = CIPHER_PMK , don't disassociate .
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: [139978.345418625]: AppleBCMWLANNetManager::prepareToBringUpLink(): Delaying powersave entry in order to get an IP address
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLAN Joined BSS: @ 0xc067f800, BSSID = 00:18:4d:67:54:12, rssi = -49, rate = 54 (100%), channel = 7, encryption = 0x8, ap = 1, failures = 0, age = 1, ssid[ 9] = "polarbear"
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AirPort: Link Up on en0
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: en0: BSSID changed to 00:18:4d:67:54:12
Sep 5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLANJoinManager::handleSupplicantEvent(): status = 6, reason = 0, flags = 0x0, authtype = 0, addr = 00:00:00:00:00:00
Sep 5 00:29:40 Peters-iPod kernel[0] <Debug>: [139980.075593458]: AppleBCMWLANNetManager::receivedIPv4Address(): Received address 192.168.0.95, entering powersave mode 2
Sep 5 00:29:40 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:29:40 Peters-iPod configd[44] <Notice>: Captive: en0: Not probing 'polarbear' (protected network)
Sep 5 00:29:40 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:5AB0:35FF:FE35:C9B7)
Sep 5 00:29:40 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.95)
Sep 5 00:29:40 Peters-iPod configd[44] <Notice>: network configuration changed.
Sep 5 00:29:41 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 1 -
Iphoto book will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process?
Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the fix below:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
After each run thru the repair process see if you can create a PDF file of the book as described in this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can try ordering the book. If you can't finish trying all of the otpions and then boot into Safe mode and try there.
OT -
My iMac does not wake from power safe mode
My iMac does not wake from power safe mode when addressed over the network from my Apple TV, until I send a "wake on LAN" command from a utility on my iPad. Is there anyway this can be done directly from Apple TV?
Tons of similar reports all over the web - especially on ATV3 - but no solution, seemingly. Hopefully a software update will fix it one day soon. Sorry.
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Firefox not displaying web page icons properly unless in safe-mode
Hi. We are developing a website at the moment and unless I have FF in safe-mode some of the icons do not display properly. All other browsers work fine and it used to display in FF with no issues. The website is www.livingonmars.com and the icons are the 2 arrows in the top right hand corner of the slideshow. When in safe-mode I see both of the arrows. When started in normal mode I see the bottom half of the left arrow and the top half of the right arrow.
In safe mode, hardware acceleration and add-ons are disabled. You may want to try to disable you add-ons one by one to see if that helps or you can disable hardware acceleration by performing the below:
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] -
I have tried everything from re-installing FF 32.1
restarting is safe mode
re-examined all extensions to see if any could be cause it and disabled some and nothing.
I will NOT go higher than 23 as I have many more problems when I was in those
I have a mac. ...10.8.5If images are missing then check that you do not block images from some domains.
*Tap the Alt key or press F10 to show the Menu Bar
Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
Check "Tools > Page Info > Media" for blocked images
*Select the first image link and use the cursor Down key to scroll through the list.
*If an image in the list is grayed and "<i>Block Images from...</i>" has a checkmark then remove this checkmark to unblock images from this domain.
Make sure that you do not block (third-party) images, the <b>permissions.default.image</b> pref on the <b>about:config</b> page should be 1.
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
*Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
*http://kb.mozillazine.org/Website_colors_are_wrong
There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*http://kb.mozillazine.org/Websites_look_wrong -
When in Facebook, clicking on 'see all comments' only works in safe mode. And yet, when in normal mode, disabling everything doesn't help. Why?
== URL of affected sites ==
http://facebook.comWe'll need some more info about your Firefox setup. Go to '''Help > Troubleshooting Information''', then click '''Copy all to Clipboard'''. Open a reply to this post, and go to '''Edit > Paste''' to paste the info from your Troubleshooting Information page.
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Mac won't boot properly unless in safe mode
Recently I updated my MacBook Pro to OS X Yosemite. I then started the process of the data encryption.
I don't know what happened, but maybe the encryption failed, because now every time I turn my mac on, it won't boot properly unless it's in safe mode.
Either it will have a black screen with a visible cursor, or just the desktop with no dock or the bar along the top and no icons, or it does boot up properly, but works extremely slowly. Like if I was to press the apple symbol on the top-right of the screen, it would take 5 minutes to actually open it. Nothing works properly.
And so I opened up my system preferences, and discovered that the Encryption is stuck on half-finished. But I can't stop it. If I try to turn encryption off it says I have to wait till it's finished. But it never does, the progress bar never moves.
If I open System Preferences while in Safe Mode, the progress bar for Encryption is grey, and underneath it says "connect to power to continue encryption". But it IS connected to power.
Have I stuffed my Mac? Is there a way to get it working again?1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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