T530 Bluetooth Stack Service error?

Brand new Laptop. Latest drivers etc fully intact yet getting error (BTTray ERROR: Bluetooth Stack service) at startup. It will not open device Control Panel although it registers devices. It does not work on any BT device I have. I paid extra for this feature. Anyone know how to address this? Went through Lenovo Support site and found nothing on this. I understand it has been going on for years so why do they not have a solution posted?!!!

Months NO! the T530 is so new its barely go the dust on them yet.
Check with the Thinkvantage driver update tool if any driver update are listed. There was one I believe a while back and not part of the image.
Have you called the support line. They are your first line of support.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

Similar Messages

  • Error: Unable to start the bluetooth stack service

    HP Pavilion g7-2017us, Windows 7
    After starting up I get the error message: UNABLE TO START THE BLUETOOTH STACK SERVICE.
    First, I don't know what that means ... Second, I don't know how to remedy the problem.
    Can anyone help please? ... THANKS!

    Steps I would suggest are:
    1. Update Bluetooth Device Driver. Steps to update the device driver:
    i. Click on Start
    ii. Select Control Panel
    iii. Select System and maintenance
    iv. Click Device Manager (If you are prompted for an administrator password or confirmation, type the password or provide confirmation.)
    v. In the Device manager locate the Blue tooth device
    vi. Click the Driver tab, and then select Update driver
    If its still not fixed go to step 2
    2. Uninstall the Bluetooth device, restart the computer and install the latest drivers.
    Link for reference: Update a driver
    Broadcom bluetooth Drivers for windows 7 64-bit
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104112-1&cc=us&dlc=en&lc=en...
    Intel Wireless Drivers for windows 64-bit
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104707-1&cc=us&dlc=en&lc=en...
    Regards;
    Ray
    I am an HP employee
    Please click the White Kudos star to say thanks for helping.
    Please mark Accept As Solution if my help has solved your problem.

  • HP touchsmart 520, error unable to start bluetooth stack service

    I am wanting to use the bluetooth feature on my Touchsmart 520 for transferring pics, audio files etc.  My periphal device is a Samsung Galaxy S5.   My phone shows that it is paired with my pc, when i try to access via bluetooth I get the error message unable to start bluetooth stack service.  My Touchsmart uses the Broadcom adapter that came with the pc.  Help!!!
     CapnRon1

    Hello @CapnRon1,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are having issues transferring files between your Samsung Galaxy S5 and your HP touchsmart 520 Desktop PC. I am providing you with some steps you can try below:
    Step 1. Go to device manager
    Step 2. Right click on "Bluetooth Peripheral Device" that you want
    Step 3. Select "Update Driver Software..."
    Step 4. Choose "Browse my computer for driver software"
    Step 5. Choose "Let me pick from a list of device drivers on my computer"
    Step 6. Select "Ports (COM & LPT)"
    Step 7. Select "Microsoft" at "Manufacturer" list
    Step 8. Finally select "Standard Serial over Bluetooth link"
    If you are still unable to pair with a Bluetooth device try the following:
    Step 1. Search for "Change device" in the Windows 8 Start menu.
    Step 2. Click on where it says Change device installation settings.
    Step 3. Select the No, let me choose what to do option.
    Step 4. Check the automatically get the device app option
    Step 5. Click Save changes to save the settings you just chose
    As well you can try this:
    Step 1: Go to RUN (Windows Logo + R) and type “services.msc” and Enter
    Step 2: Now find “Bluetooth Support Service” and double click on it
    Step 3: Now click on Log On Tab and Type in "Local Service" without quotes
    Step 4. Click on “This Account”
    Step 5: Now remove any passwords leave the password field blank
    Step 6: Underneath the upper left title should be a hyperlink "Start" Click it
    You can also check:
    Power Management tab and unchecked the box that said "Allow the computer to turn off this device to save power."  Problem solved.  Thank you for your willingness and persistance in helping me resolve the issue.
    I would be happy to assist you further is you require it, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
    How Do I Find My Model Number or Product Number?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • I get this message when i start the computer :" error : unable to start the bluetooth stack service"

    i get this message when i start the computer :" error : unable to start the bluetooth stack service"

    If a power cycle of the TC works then the issue is simply Lion.. and there is as yet no fix.. and may never be..
    Apple do not seem to acknowledge the issue but plenty of people have it.. It doesn't happen with SL.. one very good reason to not bother with Lion.. Maybe ML will fix it.. without Apple having to ever admit an issue.
    In the meantime, if possible downgrade TC to 7.5.2 .. it has less issues than 7.6 or later.
    Reset the TC and change all names, TC and wireless names, to short, no spaces, no special characters.
    If it is the main router, set the dhcp lease to a short time.. 10min I recommend.
    The above will probably not fix the issue.. but it might go a bit longer before a reboot is needed.. going back to SL would fix it.

  • BTTray Error: Unable to start the Bluetooth Stack Service

    I have a HP TouchSmart 610-1190f operating system Windows 7 64-bit
    I installed Norton 360 back in January and ran the registry program which corrupted the Bluetooth.
    BTTray Error:  Unable to start the Bluetooth Stack Service.  I know that a system restore will take care of it, but when it happened I did not know that and I also did not know that I can't go back in time like Windows XP.  I've tried reinstalling the driver with no luck.  Is my only option a System Recovery?

    Product Name: HP H8-1160t
    Product Number: QC45AV#ABA
    I spent over 3 hours with HP chat and in typical fashion they could not solve the problem and requested I restore to original OS. I refused. HP Support needs to figure out a way to RESOLVE a customer problem without first jumping to "please restore your system".
    After a second call to HP, they sent me a replacement Wireless Card, and much to my surprise the Hardware Tech showed up as scheduled on a SATURDAY no less; even after being told by HP that no weekend calls are made.
    Anyway, the very nice service tech installed the new part and ...drum roll....wait for it...Voila!!!!
    NO FIX!!  As expected.  Why Did HP Software Support think the new card would fix the issue?? HP Software Support is virtually USELESS, actually, lets just say without any equivocation at all: HP SOFTWARE Support is USELESS; HARDWARE SUPPORT IS FANTASTIC...
    OK. I FIXED the problem myself:
    I downloaded the Broadcom fix:
    sp56715.exe
    Available from:
    ftp://ftp.hp.com/pub/softpaq/sp56501-57000/ sp56715.exe   (eliminate the spaces...HP forum would not let me load this VALID site.
    I am NOT POSITIVE THAT DOWNLOAD IS FOR YOUR VERSION, BE CERTAIN TO CHECK SYSTEM REQUIREMENTS.
    Rebooted, Bluetooth service started up, NO BTTray Stack Error, discovered my device (old LG Cell Phone), connected, and I was able to access the MY Music, Pictures, Video files finally.
    Trust me, HP Software Support is a waste of time.

  • HP300 Error: BTTTRAY Cannot start Bluetooth Stack Service

    Ive been getting this error for several months when I boot up.  Has not been an issue but now that I bought a new Bose mini bluetooth speaker it is! Turned speaker on - HP300 "discovered it"  It appears in my devices but nothing plays and I still get the same error. Any thoughts??

    Hi
    Welcome To Lenovo Community
    Did you make any changes prior to the issue?
    Try the following steps and check if it works.
    Step 1: Manually start the Bluetooth service.
    a. Click Start, type services.msc and hit enter.
    b. From the list of items, double click Bluetooth Support Service.
    c. Change the startup type to Automatic and click Start button to start service.
    d. Click Apply and then click ok.
    e. Check if the issue persists.
    Step 2: As the issue just started, restore the computer and check the result.
    Step 3:  Uninstall Bluethooth drivers and download the latest drivers from Lenovo Support Site and update
    You may also refer below threads for more details
    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/unable-to-start-bluetooth-stack-...
    http://www.tomshardware.com/forum/241925-44-error-unable-start-bluetooth-stack-service
    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/error-unable-to-start-bluetooth-...
    Hope This Helps
    Cheers!!!
    WW Social Media
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  • Bluetooth Stack Service

    What is Bluetooth Stack Service for? What does it do? Does it matter that i Can't reach it?

    I have a VERY similar computer:
    Product Name: HP H8-1160t
    Product Number: QC45AV#ABA
    I spent over 3 hours with HP chat and in typical fashion they could not solve the problem and requested I restore to original OS. I refused. HP Support needs to figure out a way to RESOLVE a customer problem without first jumping to "please restore your system".
    After a second call to HP, they sent me a replacement Wireless Card, and much to my surprise the Hardware Tech showed up as scheduled on a SATURDAY no less; even after being told by HP that no weekend calls are made.
    Anyway, the very nice service tech installed the new part and ...drum roll....wait for it...Voila!!!!
    NO FIX!!  As expected.  Why Did HP Software Support think the new card would fix the issue??
    HP Software Support is virtually USELESS, actually, lets just say without any equivocation at all: HP SOFTWARE Support is USELESS; HARDWARE SUPPORT IS FANTASTIC...
    OK. I FIXED the problem myself:
    I downloaded the Broadcom fix:
    sp56715.exe
    Available from:
    ftp://ftp.hp.com/pub/softpaq/sp56501-57000/ sp56715.exe   (eliminate the spaces...HP forum would not let me load this VALID site.
    Rebooted, Bluetooth service started up, NO BTTray Stack Error, discovered my device (old LG Cell Phone), connected, and I was able to access the MY Music, Pictures, Video files finally.
    Trust me, HP Software Support is a waste of time.

  • Unable to start Bluetooth stack service

    I'm getting the message "Unable to start Bluetooth stack service" and cannot connect any new bluetooth devices. My notebook is a Pavilion tx 2000. Any ideas??

    Hi,
    Reinstall drivers for bluetooth module.
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • Every time Firefox open I get an error message stating "Unable to start the Bluetooth stack Service". What does this mean and what should I do about it, if anything?

    This occurs ever time I start my computer. It does not seem to impact anything I do. I just click OK and it goes away with no apparent harm.

    Thank you so much for answering a question that has been bugging (no pun intended) me for so long. I am not a technical person at all, as you can see by my assumption that this was a Firefox and not a Windows situation, and I would have continued to just kept on hitting the OK button forever. I opted out by disabling the option but I copied the solution to a Word document and placed in a file just in case I needed to reverse in the future. Thanks once again for your quick response and interest in helping. Ed

  • I keep getting a message, "cannot start the Bluetooth Stack Service:, what does this mean

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    I thought the same too, looks like its not just me having this issue, hope Apple do something soon. Thanks for your help

  • Re: Satellite A300D - Bluetooth Stack can't find a service

    Hello!
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  • Satellite L755 - Error when uninstalling Bluetooth Stack

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    I have done clean installation of Windows 8 -64 bit after formatting.
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  • Re: Error with Bluetooth Stack driver on Protege Z830

    Error during installation of Bluetooth Stack for Windows 7 (15/05/12 version) : first driver "Bluetooth USB controller-10" installed correctly but second one "Bluetooth RFBUS" fails.
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    Oh, c'mon, folks, don't be so skeptical when someone reports a problem. What does it matter the reasons we can have reinstalling the bluetooth stack?
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    Thanks.

  • Bluetooth Stack COM Server Error

    Just got my E66. Gettign repeated "Bluetooth Stack COM Server" errors when my phone is away from the PC. The only thing I can do to re-establish the connection is to reboot the PC. Anyone else have this problem? Any solutions out there?
    Solved!
    Go to Solution.

    I think I may have finally fixed this by removing the WIDCOMM Bluetooth stack and using the version from Microsoft that comes with Windows XP. All seems to be stable since I did this. You may have to re-pair your phone with the PC (and any other devices), but that's not a big deal.
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  • SharePoint Foundation 2010: search error: "Your search cannot be completed because of a service error."

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    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af71 Medium HTTP Request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af75 Medium Overridden HTTP request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af74 Medium HTTP request URL: /tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    11/05/2011 18:23:06.60 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png)). Execution Time=9.75459171486879 f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    Not sure what "resource limit is reached" actually means. This SharePoint installation is running under regular SQL 2008 R2, and the
    WSS_Content database is fairly small (10gig). I've reviewed the Search Service, the process account running it, the
    WSS_SEARCH index database, and verified that the Content database is using the proper index database. Everything looks like it should be crawling/indexing/working fine. But the WSS_SEARCH
    database isn't very large, so I'm not sure if the crawling is actually filling it with anything.
    Not sure where to start seriously troubleshooting this. Any advice would be appreciated. Thanks.

    Hi,
    The query ran in tens of seconds. This indicates that at some point a bad plan compiled and stayed in the cache. 
    It may have gotten there because the statistics were out of date. 
    A possible way to keep this from happening is to rebuild statistics with full scan more frequently.
    Try free the proc cache and see the result.
    http://msdn.microsoft.com/en-us/library/ms174283(v=SQL.105).aspx
    Thanks,
    Rock Wang
    Regards, Rock Wang Microsoft Online Community Support

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