T60 no longer recognizes CD-RW / DVD ROM
so my T60 suddenly stopped recognizing the CD-RW/DVD ROM.
I have uninstalled and reinstalled and tried updating the drivers, but it keeps going into conflict in device manager.
I went into the Bios to try and test, but it isn't recognized there either.
What can be wrong with it. I have tried just about everything I know to fix it.
please help
Restart your computer, when you see the Thinkpad splash screen press the blue button. Go into the diagnostics and test the cdrom from there. Report back with the results.
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo
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My acer 7535-5020 no longer recognizes my cd/dvd rom drive
My acer 7535-5020 no longer recognizes my cd/dvd rom drive-I am ready to scream! I cannot afford the tech prices as I am disabled but I cannot find anything to cure this sick puppy. Help please!!!
check inside BIOS whether your ODD can be detected, if cant be detected must be connection cable or HW issue
if still able to detect in BIOS, try to run basic troubleshoot regarding ODD
https://support.microsoft.com/en-us/kb/314060/en-us?wa=wsignin1.0 -
Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
HP pavilion dv9910us which operates on vista no longer recognizes the cd/dvd drive.
It is almost 4 yrs old and after runnin some disk defrags and disk cleanups I noticed a few weeks later when I went to play a cd that it didn't start like it normally would. I went into the computer panel and it doesn't even show up. Also, my screen started going crazy about this time where sometimes it would show color in every other verticle line so reading the screen was almost impossible. Today the screen seems to be back to normal, at least for the last 2 hrs it has been working. Any ideas?
Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
i had follow the instruction that had been giving by you when you answer a question of related issue, but at certain step i had been stoped because i did not find the file in my system,.THANKS
Hi Sobeih,
Thank you for visiting Sony Community!
I am sorry but you didn't specify the steps that you did. Please visit this link to troubleshoot the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/41595/c/65,66/kw/41595/session/L3RpbWUvMTQzOTMyMzYyMC9zaWQvVEM3V21HdG0%3D
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Hope the link helps.
Regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"
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DV9000 No longer recognizes my CD-ROM drive
HI guys, I am by no means a computer guy, but I have been trying to figure out why my laptop no longer recognizes my CD drive. It had the 3 yellow exclimation points in the devise manager, 2 for Base System Device and 1 for Coprocesser. I updated the drivers which did get rid of the exclimation points, but now my CD drive is no longer listed in the Device manager. I did an internet search and it says I need to delete the upper and lower filters, but when I go to the registy as I am instructed there are no listings for either one. Someone suggersted I install a virtual drive so I downloaded magicdisc which did bring the CD-ROM entry back to the device manager but its only the one for magicdisc, my origanal drive is still not recognized. I have tried everything and would really appreciate any help you can offer. Thanks
Hi:
You can try one of the resolution steps, 2, 3, 4, or 5.
One of those steps will normally resolve the problem.
http://support.microsoft.com/kb/314060
The other problem that could be specifically related to your dv9xxx model, is the fact that the motherboard is going out and picked just now to do so.
Some of the most common problems with the dv9xxx motherboards are the sudden and unexplainable disappearances of:
Wireless
Audio
DVD drive
Video
These problems are all related to the motherboard defects that were prevalent in this model, and the only resolution you would have would be to replace the motherboard (not recommended), or use an external USB DVD drive. -
DVD-ROM SD-M1612 does not recognize DVD's
I tried to do a search but this search system is not very intuitive. Anyway I did find the topic "DVD-ROM SD-M1612 Does not recognize DVD's"
I'm having the same problem.
I know the drive works, I've been using it for 5 years or so now, however long it's been out. I replaced my hard drive, reinstalled my OS and now it doesn't recognize DVD's. !!????
I've been searching all day trying to find a solution. Fireware v1004. It reads CD's just fine, but not DVD's very strange.
It also delays my boot process if a DVD is in the drive by a very long time.
Any thoughts as to what I need to update?
My motherboard is an ASUS P4TEHi
Like Ivan said, its possible that the drive is defect. Such issues could appear if the lens cannot calibrate properly.
However, I have investigated a little bit in the net and fond a very interesting Toshiba site about this drive with the firmware update and device drivers.
http://www.toshiba-europe.com/STORAGE/pft.asp?page=PFT&nav=ISH_ARC&model=SDM1612&spr_mod eltype=DVDROMHH&spr_model=SDM1612
The other possibility could be a wrong media. According to the informationa on this site, the drive cannot read the DVD + medias.
Be sure that you use the compatible DVDs.
But as mentioned above its possible that the drive has a malfunction. -
Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.
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Drive no longer recognizes blank DVD's since I've upgraded to Snow Leopard
Hello, I have an issue with my Super Drive (the UJ-875). Since I've upgraded to Snow Leopard, the drive no longer recognizes any blank media in it. I've tried -R, +R, -RW and +RW. No dice. The discs can be put in the drive and ejected without issue, it's just they are never displayed in Finder or Disk Utility. When I try to burn a mounted disc image, it simply sits there saying "To begin, insert a blank disc". I've tried using the exact same spindle of blank TDK -R's that I was using before I upgraded the O.S. I also tried some blank Sony media and it doesn't recognize it. It should be noted that the drive doesn't seem to have any issue with previously recorded discs. Those appear to read just fine, it's only blank media that looks like the issue. Any answers you can provide would be greatly appreciated. Below is the Disc Burning information that's displayed in About This Mac:
MATSHITA DVD-R UJ-875:
Firmware Revision: DB09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
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Type: DVD-R
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Blank: Yes
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Write Speeds: 2x, 4x, 8xTry repairing permissions: http://support.apple.com/kb/HT1452 -and resetting the Pram: http://docs.info.apple.com/article.html?artnum=2238
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My DVD Player in my MabBook Pro, System 10.8.2, has stopped accepting discs and is no longer recognized by the DVD driver. I purchased an external Blue-ray Disc player/writer. It is a Samsung. I downloaded their driver so the drive shows up on my desktop. But how do I switch the DVD player over from my internal to my external drive?
In addition to RRFS's advice, please post in the correct forum. This forum is for iMac's, you mentioned you have a MacBook Pro. They're similar but still pretty different hardware.
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Hey guys!
A friend recently gave me his G4, but the CD/DVD drive wasn't working, so I went to Best Buy and bought a CDRW/DVD-ROM Combo Drive by "Dynex." I installed it and the tray pops out and it appears to be doing something when I put in the operating system DVD, but the screen blinks a file folder and a question mark.
There is no operating system currently installed.
Are only certain drives compatible with this computer, or is there something I should be doing upon start-up?
Thanks!
Powermac G4A friend recently gave me his G4, but the CD/DVD
drive wasn't working, so I went to Best Buy and
bought a CDRW/DVD-ROM Combo Drive by "Dynex." I
installed it and the tray pops out and it appears to
be doing something when I put in the operating system
DVD, but the screen blinks a file folder and a
question mark.
There is no operating system currently installed.
Are only certain drives compatible with this
computer, or is there something I should be doing
upon start-up?
Dynex is likely a brand name for the seller, not the actual drive manufacturer.
if you check the drive unit itself, it may have some other markings on in that denote the actual mahufacturer.
While all drives should work for at least reading CDs/DVDs, not all will support booting.
Might want to check the drive compatibility database on xlr8yourmac.com -
My Pavilion g7 no longer recognizes optical drive.
Over weekend, notebook no longer recognizes DVD drive. Compuiter lists C: and its two partitions, Drecovery) and EHP Tools), but no DVD drive (I believe it was) H: When I put in a DVD, the drive spools up a bit, then stops. Auto-play does not work.
How can I get it to "see" the optical drive again?
Thanks.Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now listed and working.
If it still iit's still missing, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now listed and working.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I need some drivers for my CD-RW/DVD-ROM drive
I have been going through the apple site for a few hours here and I would really like to speak to a human being about this. This is not hard. I have a Pismo PowerBook G3, which I purchased online, used. Wiped the HD when I got it, installed 10.2.8. Updated iTunes to version 6.0.5. I get an error message when I try to burn a CD, missing software or incompatible drive. The drive is an apple brand drive. I am not certain where to find the serial number on it, there are a lot of numbers on it, but it can be provided if someone will tell me where to look. It's not a hardware problem, I can watch DVDs and play CDs, just can't burn. The drive says "CD-RW/DVD-ROM" right on it, and my computer is able to recognize it as such in the system profiler. I am led to believe I am missing a driver(s) that will allow iTunes to burn CDs with the drive.
It'd be great if I could get this on a disc, but if I can just download it from somewhere (willing to pay for it/them!), as long as I can burn it to a disc or download it again if I install a larger HD, that's wonderful. Or, say, I could wait on downloading it until I HAVE upgraded the HD, which I will probably do in the coming year. This would not be as wonderful, but I'm willing to do it.
Please, can somebody help me?If you can, I'd recommend upgrading to 10.4, as it usually recognizes any 3rd party CDRW/DVD or DVD burner, without the need for Patchburn.
You can check the xlr8yourmac website for reports from Pismo (and other PB) users who have added aftermarket CD/DVD burners to their Pismos, etc.
I too love the Pismo (have had and upgraded at least 10 over the years, some for me and some for family members). The expansion bay was a great idea back in the day. I've found that most if not all aftermarket notebook, a.k.a. "slim" burners fit in the expansion bay. And the Pismo, coupled with Tiger 10.4 (I find 10.4.7 to be outstanding and haven't updated beyond it), is highly usable still today, given that big hard disks and DVD burners and 54g wifi PCMCIA cards (Airport compatible, no drivers needed: e.g. the Motorola WN825G cardbus card) have plummeted in price from a couple years ago. Too bad that compatible RAM is still expensive, as are new Pismo batteries (new, they cost more than many Pismos on eBay!).
As to brands/models, I like the Sony-Nec Optiarc AW-G540A 8x DVD burner (recognized as Master, ID=0 right out of the box, very fast, fairly quiet, priced @ $50-60) because it just works; and the UJ-8xx series DVD burners from Panasonic, which are pretty reliable (and very cheap on ebay if they're older models), because you can swap the faceplate/bezel with the original bezel from the DVD-Rom in your Pismo (if it was a Panasonic model; Apple also used LG drives).
Good luck. -
I have an hp pavilion a475c running windows xp. The dvd-rom doesn't recognize any disc. When i put one in the drive and activate, it says "insert disc." Same for both dvd and cd. My son used this pc for a while, and I think that he must have dumped something. My other drive works fine. Device driver says software and driveres are up to date. Do I need a dvd decoder, such as CinePlayer to make this work? I would appreciate any help for this problem.
thank youTim, welcome to the forum.
Here is a guide to help you diagnose your problem.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee. -
My 2008 pavillion dv9910us notebook no longer recognizes the optical reader
My 2008 pavillion dv9910us notebook no longer recognizes the optical reader (cd drive) any ideas how to fix it since I can't put in restore cd to fix it?
Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now listed and working.
If it still iit's still missing, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now listed and working.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
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