T61 Lenovo Thinkpad crashes powerpoint 2010

Just installed Office 2010 on a Lenovo Thinkpad T61 running on MS Windows XP Professional v5.1.2600 SP 3. When we open two or more presentations in PPT 2010 and try to work with them PPT crashes. Sometimes it will crash when trying to open a file. We did not have this problem with Office 2007. I read through some posts and did try disabling (renaming) the Thinkpad send to blue tooth add-in, btsendto_office.dll and also the btsendto.dll files and that did not work.
Any other ideas?

Hello,
Does the problem only occur on one ThinkPad T61? Have you tried it on another, or on different computers?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Hi johnbrae
I encountered some problems with Microsoft Office 2010 before, even uninstall and reinstalling it does not work. It could be caused by misconfigurations in Windows, etc. I have some of the functions not workable or crash in Word, PowerPoint and Excel.
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Hey everyone!
I can't get Premiere Pro CC to launch on my new laptop--Lenovo ThinkPad W530 with Quadro K2000M graphics. On launch I get "Adobe Premiere CC has stopped working."
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If it helps, here's the problem signature:
Problem signature:
Problem Event Name:    BEX64
Application Name:    Adobe Premiere Pro.exe
Application Version:    7.2.1.4
Application Timestamp:    52aed7f3
Fault Module Name:    StackHash_1dc2
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Offset:    0000000000000000
Exception Code:    c0000005
Exception Data:    0000000000000008
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    1dc2
Additional Information 2:    1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3:    eae3
Additional Information 4:    eae36a4b5ffb27c9d33117f4125a75c2

Unfortunately, the crash data you posted doesn't give us any clues.
It looks like the driver you're on is very fresh: 2014-1/5. Another user recently reported a different problem on a Lenovo w/ the K1000M (http://forums.adobe.com/message/5987620#5987620). Don't know yet what driver he's on, but if he's also on a new one, I'd begin to suspect a bug in the driver.
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Hi,
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Lenovo Thinkpad T61 8895WFJ Windows Vista

hello,
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http://forums.lenovo.com/lnv/board/message?board.id=X_Series_Tablet_ThinkPads&message.id=3768#M3768
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May this year, be the year of 'DO'!
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[SOLVED] Bumblebee: Failed to initialize GPU with Lenovo ThinkPad W530

SOLVED: See post #20
After years, I decided to come back to the wonderful distro, Arch and back to the forums. Yay!
However, I installed Arch to my new laptop - Lenovo ThinkPad W530 and it uses NVIDIA Quadro K1000M alongside Intel graphics with Optimus technology. Arch is running fine, but I cannot run applications through optirun and I get:
[exitium@rambutan ~]$ optirun -vv nvidia-settings
[ 485.536478] [DEBUG]Reading file: /etc/bumblebee/bumblebee.conf
[ 485.536909] [DEBUG]optirun version 3.2.1 starting...
[ 485.536922] [DEBUG]Active configuration:
[ 485.536927] [DEBUG] bumblebeed config file: /etc/bumblebee/bumblebee.conf
[ 485.536931] [DEBUG] X display: :8
[ 485.536934] [DEBUG] LD_LIBRARY_PATH: /usr/lib/nvidia:/usr/lib32/nvidia
[ 485.536938] [DEBUG] Socket path: /var/run/bumblebee.socket
[ 485.536941] [DEBUG] Accel/display bridge: auto
[ 485.536945] [DEBUG] VGL Compression: proxy
[ 485.536948] [DEBUG] VGLrun extra options:
[ 485.536952] [DEBUG] Primus LD Path: /usr/lib/primus:/usr/lib32/primus
[ 485.536972] [DEBUG]Using auto-detected bridge virtualgl
[ 485.537190] [INFO]Response: No - error: [XORG] (EE) NVIDIA(0): Failed to initialize the NVIDIA GPU at PCI:1:0:0. Please
[ 485.537204] [ERROR]Cannot access secondary GPU - error: [XORG] (EE) NVIDIA(0): Failed to initialize the NVIDIA GPU at PCI:1:0:0. Please
[ 485.537209] [DEBUG]Socket closed.
[ 485.537223] [ERROR]Aborting because fallback start is disabled.
[ 485.537229] [DEBUG]Killing all remaining processes.
As seen, it says "Failed to initialize the NVIDIA GPU". I have tried different solutions found from these forums and several other places but none of them have worked - the problem remains same. Does anyone have idea how I could fix this? I read somewhere else that there could be issues with newest nvidia drivers - is this possible?
bumblebee.conf:
# Configuration file for Bumblebee. Values should **not** be put between quotes
## Server options. Any change made in this section will need a server restart
# to take effect.
[bumblebeed]
# The secondary Xorg server DISPLAY number
VirtualDisplay=:8
# Should the unused Xorg server be kept running? Set this to true if waiting
# for X to be ready is too long and don't need power management at all.
KeepUnusedXServer=false
# The name of the Bumbleblee server group name (GID name)
ServerGroup=bumblebee
# Card power state at exit. Set to false if the card shoud be ON when Bumblebee
# server exits.
TurnCardOffAtExit=false
# The default behavior of '-f' option on optirun. If set to "true", '-f' will
# be ignored.
NoEcoModeOverride=false
# The Driver used by Bumblebee server. If this value is not set (or empty),
# auto-detection is performed. The available drivers are nvidia and nouveau
# (See also the driver-specific sections below)
Driver=
# Directory with a dummy config file to pass as a -configdir to secondary X
XorgConfDir=/etc/bumblebee/xorg.conf.d
## Client options. Will take effect on the next optirun executed.
[optirun]
# Acceleration/ rendering bridge, possible values are auto, virtualgl and
# primus.
Bridge=auto
# The method used for VirtualGL to transport frames between X servers.
# Possible values are proxy, jpeg, rgb, xv and yuv.
VGLTransport=proxy
# List of paths which are searched for the primus libGL.so.1 when using
# the primus bridge
PrimusLibraryPath=/usr/lib/primus:/usr/lib32/primus
# Should the program run under optirun even if Bumblebee server or nvidia card
# is not available?
AllowFallbackToIGC=false
# Driver-specific settings are grouped under [driver-NAME]. The sections are
# parsed if the Driver setting in [bumblebeed] is set to NAME (or if auto-
# detection resolves to NAME).
# PMMethod: method to use for saving power by disabling the nvidia card, valid
# values are: auto - automatically detect which PM method to use
# bbswitch - new in BB 3, recommended if available
# switcheroo - vga_switcheroo method, use at your own risk
# none - disable PM completely
# https://github.com/Bumblebee-Project/Bumblebee/wiki/Comparison-of-PM-methods
## Section with nvidia driver specific options, only parsed if Driver=nvidia
[driver-nvidia]
# Module name to load, defaults to Driver if empty or unset
KernelDriver=nvidia
PMMethod=auto
# colon-separated path to the nvidia libraries
LibraryPath=/usr/lib/nvidia:/usr/lib32/nvidia
# comma-separated path of the directory containing nvidia_drv.so and the
# default Xorg modules path
XorgModulePath=/usr/lib/nvidia/xorg/,/usr/lib/xorg/modules
XorgConfFile=/etc/bumblebee/xorg.conf.nvidia
## Section with nouveau driver specific options, only parsed if Driver=nouveau
[driver-nouveau]
KernelDriver=nouveau
PMMethod=auto
XorgConfFile=/etc/bumblebee/xorg.conf.nouveau
xorg.conf.nvidia
Section "ServerLayout"
Identifier "Layout0"
Option "AutoAddDevices" "false"
Option "AutoAddGPU" "false"
Option "UseDisplayDevice" "none"
EndSection
Section "Device"
Identifier "DiscreteNvidia"
Driver "nvidia"
VendorName "NVIDIA Corporation"
# If the X server does not automatically detect your VGA device,
# you can manually set it here.
# To get the BusID prop, run `lspci | egrep 'VGA|3D'` and input the data
# as you see in the commented example.
# This Setting may be needed in some platforms with more than one
# nvidia card, which may confuse the proprietary driver (e.g.,
# trying to take ownership of the wrong device). Also needed on Ubuntu 13.04.
BusID "PCI:01:00:0"
# Setting ProbeAllGpus to false prevents the new proprietary driver
# instance spawned to try to control the integrated graphics card,
# which is already being managed outside bumblebee.
# This option doesn't hurt and it is required on platforms running
# more than one nvidia graphics card with the proprietary driver.
# (E.g. Macbook Pro pre-2010 with nVidia 9400M + 9600M GT).
# If this option is not set, the new Xorg may blacken the screen and
# render it unusable (unless you have some way to run killall Xorg).
Option "ProbeAllGpus" "false"
Option "NoLogo" "true"
Option "UseEDID" "false"
Option "UseDisplayDevice" "none"
EndSection
Thank you in advance!
Last edited by Exitium (2013-12-18 11:29:54)

Hi!
Exactly the same issue here. Notebook -> Thinkpad W530
Currently running on:
linux 3.11.3-1
nvidia 325.15-8
nvidia-utils 325.15-1
bbswitch 0.7-14
Error:
username@hostname ~ $ optirun -vv nvidia-settings
[ 839.449203] [DEBUG]Reading file: /etc/bumblebee/bumblebee.conf
[ 839.449495] [INFO]Configured driver: nvidia
[ 839.449729] [DEBUG]optirun version 3.2.1 starting...
[ 839.449774] [DEBUG]Active configuration:
[ 839.449817] [DEBUG] bumblebeed config file: /etc/bumblebee/bumblebee.conf
[ 839.449836] [DEBUG] X display: :8
[ 839.449856] [DEBUG] LD_LIBRARY_PATH: /usr/lib/nvidia:/usr/lib32/nvidia
[ 839.449875] [DEBUG] Socket path: /var/run/bumblebee.socket
[ 839.449890] [DEBUG] Accel/display bridge: auto
[ 839.449909] [DEBUG] VGL Compression: proxy
[ 839.449936] [DEBUG] VGLrun extra options:
[ 839.449953] [DEBUG] Primus LD Path: /usr/lib/primus:/usr/lib32/primus
[ 839.449996] [DEBUG]Using auto-detected bridge virtualgl
[ 839.450294] [INFO]Response: No - error: [XORG] (EE) NVIDIA(0): Failed to initialize the NVIDIA GPU at PCI:1:0:0. Please
[ 839.450344] [ERROR]Cannot access secondary GPU - error: [XORG] (EE) NVIDIA(0): Failed to initialize the NVIDIA GPU at PCI:1:0:0. Please
[ 839.450373] [DEBUG]Socket closed.
[ 839.450398] [ERROR]Aborting because fallback start is disabled.
[ 839.450419] [DEBUG]Killing all remaining processes.
dmesg output:
[ 81.162604] bbswitch: enabling discrete graphics
[ 81.396637] pci 0000:01:00.0: power state changed by ACPI to D0
[ 81.396663] thinkpad_acpi: EC reports that Thermal Table has changed
[ 81.483200] nvidia: module license 'NVIDIA' taints kernel.
[ 81.483205] Disabling lock debugging due to kernel taint
[ 81.488096] vgaarb: device changed decodes: PCI:0000:01:00.0,olddecodes=io+mem,decodes=none:owns=none
[ 81.488289] [drm] Initialized nvidia-drm 0.0.0 20130102 for 0000:01:00.0 on minor 1
[ 81.488294] NVRM: loading NVIDIA UNIX x86_64 Kernel Module 325.15 Wed Jul 31 18:50:56 PDT 2013
[ 81.665938] nvidia 0000:01:00.0: irq 50 for MSI/MSI-X
[ 81.670434] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 81.670528] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 81.670594] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 81.670659] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 81.670723] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 81.670960] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 81.671192] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 81.671258] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.879826] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.905471] NVRM: GPU at 0000:01:00.0 has fallen off the bus.
[ 85.905479] NVRM: os_pci_init_handle: invalid context!
[ 85.905481] NVRM: os_pci_init_handle: invalid context!
[ 85.905486] NVRM: GPU at 0000:01:00.0 has fallen off the bus.
[ 85.905490] NVRM: os_pci_init_handle: invalid context!
[ 85.905491] NVRM: os_pci_init_handle: invalid context!
[ 85.930135] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.930442] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.930719] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.930990] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.931258] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.931526] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.931794] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.932062] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.932329] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.932595] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.932862] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.933129] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.933396] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.933662] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.933942] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.934197] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.934452] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.934706] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.934960] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.935215] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.935469] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.935722] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.935976] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
[ 85.940508] NVRM: RmInitAdapter failed! (0x25:0x28:1157)
[ 85.940517] NVRM: rm_init_adapter(0) failed
xorg.conf.nvidia:
Section "ServerLayout"
Identifier "Layout0"
Option "AutoAddDevices" "false"
Option "AutoAddGPU" "false"
EndSection
Section "Device"
Identifier "DiscreteNvidia"
Driver "nvidia"
VendorName "NVIDIA Corporation"
# If the X server does not automatically detect your VGA device,
# you can manually set it here.
# To get the BusID prop, run `lspci | egrep 'VGA|3D'` and input the data
# as you see in the commented example.
# This Setting may be needed in some platforms with more than one
# nvidia card, which may confuse the proprietary driver (e.g.,
# trying to take ownership of the wrong device). Also needed on Ubuntu 13.04.
BusID "PCI:01:00:0"
# Setting ProbeAllGpus to false prevents the new proprietary driver
# instance spawned to try to control the integrated graphics card,
# which is already being managed outside bumblebee.
# This option doesn't hurt and it is required on platforms running
# more than one nvidia graphics card with the proprietary driver.
# (E.g. Macbook Pro pre-2010 with nVidia 9400M + 9600M GT).
# If this option is not set, the new Xorg may blacken the screen and
# render it unusable (unless you have some way to run killall Xorg).
Option "ProbeAllGpus" "false"
Option "NoLogo" "true"
Option "UseEDID" "false"
Option "UseDisplayDevice" "none"
EndSection
bumblebee.conf:
# Configuration file for Bumblebee. Values should **not** be put between quotes
## Server options. Any change made in this section will need a server restart
# to take effect.
[bumblebeed]
# The secondary Xorg server DISPLAY number
VirtualDisplay=:8
# Should the unused Xorg server be kept running? Set this to true if waiting
# for X to be ready is too long and don't need power management at all.
KeepUnusedXServer=false
# The name of the Bumbleblee server group name (GID name)
ServerGroup=bumblebee
# Card power state at exit. Set to false if the card shoud be ON when Bumblebee
# server exits.
TurnCardOffAtExit=false
# The default behavior of '-f' option on optirun. If set to "true", '-f' will
# be ignored.
NoEcoModeOverride=false
# The Driver used by Bumblebee server. If this value is not set (or empty),
# auto-detection is performed. The available drivers are nvidia and nouveau
# (See also the driver-specific sections below)
Driver=nvidia
# Directory with a dummy config file to pass as a -configdir to secondary X
XorgConfDir=/etc/bumblebee/xorg.conf.d
## Client options. Will take effect on the next optirun executed.
[optirun]
# Acceleration/ rendering bridge, possible values are auto, virtualgl and
# primus.
Bridge=auto
# The method used for VirtualGL to transport frames between X servers.
# Possible values are proxy, jpeg, rgb, xv and yuv.
VGLTransport=proxy
# List of paths which are searched for the primus libGL.so.1 when using
# the primus bridge
PrimusLibraryPath=/usr/lib/primus:/usr/lib32/primus
# Should the program run under optirun even if Bumblebee server or nvidia card
# is not available?
AllowFallbackToIGC=false
# Driver-specific settings are grouped under [driver-NAME]. The sections are
# parsed if the Driver setting in [bumblebeed] is set to NAME (or if auto-
# detection resolves to NAME).
# PMMethod: method to use for saving power by disabling the nvidia card, valid
# values are: auto - automatically detect which PM method to use
# bbswitch - new in BB 3, recommended if available
# switcheroo - vga_switcheroo method, use at your own risk
# none - disable PM completely
# https://github.com/Bumblebee-Project/Bu … PM-methods
## Section with nvidia driver specific options, only parsed if Driver=nvidia
[driver-nvidia]
# Module name to load, defaults to Driver if empty or unset
KernelDriver=nvidia
PMMethod=auto
# colon-separated path to the nvidia libraries
LibraryPath=/usr/lib/nvidia:/usr/lib32/nvidia
# comma-separated path of the directory containing nvidia_drv.so and the
# default Xorg modules path
XorgModulePath=/usr/lib/nvidia/xorg/,/usr/lib/xorg/modules
XorgConfFile=/etc/bumblebee/xorg.conf.nvidia
## Section with nouveau driver specific options, only parsed if Driver=nouveau
[driver-nouveau]
KernelDriver=nouveau
PMMethod=auto
XorgConfFile=/etc/bumblebee/xorg.conf.nouveau

Chronic BSOD with Lenovo ThinkPad 430s - WHAT do I do? Thank you.

Dear Community,
I have had chronic crashes to BSOD since I got my Lenovo ThinkPad 430s with Professional Windows 7, and latest BIOS. Current on Windows updates. I understand there is an Intel problem.
Therre is no predicting the BSOD, and no prevention that I cannot figure.
How do I proceed to get this corrected? Thank you. Roy Waller   [email protected]
Lenovo T430s
Windows 7 Professional
System Model 2352CTO
x64 based PC
Processor Intel (R) Core i5-3320MCPU @ 2.60 GHz, 2601 Mhz, 2 Core (s), 4 Logical Processors
BIIOS Version/Date LENOVO G7ET94WW (2.54), 4/30/2013
Solved!
Go to Solution.

Here is the information from a BSOD crash months ago. I will try to gather the data on the next BSOD. I know this is a stupid question, but where would I find the serial number of this Lenovo Thinkpad 430s. I am certain I purchased this computer a little more than a year ago. The BSOD has been a problem from the beginning. I am a physician, retired, teaching Honors Anatomy & Physiology - pro bono- in a local high school. When the BSOD problem occurred, I just went to my old Apple MacBook and forgot about the T430s.
Problem signature:
Problem Event Name:                        BlueScreen
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional information about the problem:
BCCode:                                               124
BCP1:                                                    0000000000000000
BCP2:                                                    FFFFFA8006C9C028
BCP3:                                                    00000000B2000000
BCP4:                                                    0000000000100402
OS Version:                                          6_1_7601
Service Pack:                                       1_0
Product:                                               256_1
Files that help describe the problem:
C:\Windows\Minidump\072113-35022-01.dmp
C:\Users\Sonny\AppData\Local\Temp\WER-67314-0.sysdata.xml
Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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T61 problems installing microsoft office 2010

I`ve recently purchased a lenovo ThinkPad t61 with Windows 7 preinstaled on it.
I`ve noticed that it didn`t came with Microsoft Office Pack so i`ve took one from my other laptop.
When i hit the "setup.exe" it prompts me with the administrator acceptance i click yes, its opens for a second some kind of commander windows and then stops everything...

Try with right-mouse click and selecting "Run as administrator"
One questions though, when you say:
danutzurs wrote:
I`ve noticed that it didn`t came with Microsoft Office Pack so i`ve took one from my other laptop.
Did you copy the content of the folder from another laptop? Or did you had a copy of the installs CD in it?
Hope this helps!
/L40SX/240/240X/2*340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/2*570/2*600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22p
A31/i1600/G40/R50p/R61i/S30/SL510/2*T22/4*T4x/11*T6x/6*T4x0x/6*T5x0/3*W5x0/W700/3*X2x/4*X3x/3*X4x/5*X6x/3*X6xT/10*X2xx/2*X200T/4*X30x/Z60m/3*Z61x
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Lenovo Thinkpad Edge E540 - Graphic card recognition and blue Screens BSOD

Hi, I'm having MAJOR troubles with Windows 8.1 64 Bit latest version on a Lenovo Thinkpad Edge E540.Effects are:- Startup and BSOD - DRIVER_POWER_STATE_FAILURE - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - DRIVER_IRQL_NOT_LESS_OR_EQUAL- Serveral effects on the Nvidia GT740M in the device manager not detected or driver could not start - not detected in device manager - detected, but driver not started    Die Treiber für dieses Gerät wurden nicht installiert. (Code 28)
    Es sind keine kompatiblen Treiber für dieses Gerät vorhanden.
    Klicken Sie auf "Treiber aktualisieren", um einen Treiber für dieses Gerät zu finden. - Updated e.g. Intel Bluetooth driver: => seen, but driver could not be started, deactivated/activated device => OK BIOS version is latest version available today. Latest Intel driver available from Lenovo is very old from 20.12.2013, 10.18.10.3379Nvidia GT740M driver: 9.1.2015, 9.18.13.4725, also older driver don't work reliable. @Lenovo: Please provide newer drivers for Intel HD 4600 and Nvidia GT740M which work reliable on Thinkpad Edge E540 !!!!! Thank you. Gerhard

No, they want swap the motherboard for free (I've also bough a 3 year additional warranty). I've to reinstall the Windows system to "proove" that it also not working correctly. And still not possible to destinguish between the 3 theoretical options listed below. Otherwise they will charge 380EUR + the price for the motherboard (guessing 200 EUR) which is not acceptable. Theoretically only the cause which are possible are:- Hardware problem
- Driver problem
- Windows OS problem I also uninstalled all graphic card drivers (Intel HD4600 and Nvidia GT740M driver in safe mode with Driver uninstaller). Rebooted. Afterwards with opened device manager to see the graphic card devices I was installing the latest driver package. Intel HD4600 driver installs well, when the Nvidia GT740M driver will be installed computer crashes instantly.https://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e540/downloads/DS039880
NVIDIA Intel HD Audio Intel Graphics Build ID Rev. Issue Date
9.18.13.2762 6.16.00.3131 10.18.10.3379 J9DQ07WW 02 2015/06/09 Also they can't escalate internally to the software development of Lenovo. Really a very bad customer experience with Lenovo. Gerhard

Lenovo ThinkPad Z61t running hot , is it?

I bought a refurbished Lenovo ThinkPad Z61t. It has Processor : Intel Core 2 Duo 2.0Ghz T7200 . It came with Ubantu OS installed. It looks and runs well , however it seems to run quite hot. Earlier I used TP X200 and compared to that this runs quite hot. I checked the Ubantu inbuilt Sys info. to see CPU temperature and this is what I get
Sensors
ACPI Thermal Zone
THM1 59°C
THM0 61°C
Is it normal or its really running hotter then normal?
Thanks

Welcome to the forum!
It's not that bad, but it could be better. My experience has been that ThinkPads tend to run hotter in Linux than in Windows.
Try cleaning the fan and also take a look here:
http://forum.thinkpads.com/viewtopic.php?f=9&t=92029
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Problems in network contrllor of lenovo thinkpad sl510

I have a problem of wireless network controllor in my lenovo thinkpad sl510 laptop . I have installed different driver of lenovo like intel realtek but it doesnot work and doesnot show wireless network in my laptop .Is there any solution of this problem .
Moderator comment: Please don't post the same message(s) in multiple places as it splinters the discussion. Duplicate(s) removed.

Welcome to the community.
Please help us to better help you by providing a bit more information about your system.
What OS are you running and, if you know, which wireless card is installed in your machine?
If you are unsure about the card, please open Device Manager and do the following:
- Right-click on the wireless network adapter item.
- Select Properties from the pop-up and switch to the Details tab of the new window.
- Select Hardware Ids from the Property dropdown menu.
- Copy the information from the Value section of the window and paste back here.
For reference, your complete Driver Matrix is here --> http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT063325
Regards.
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X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
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W520 - Quadro 1000m MS Powerpoint 2010 Hanging

Quadro 1000m Driver: 8.17.12.9635 - 3/22/2012
Currently downloading the latest.
Hangs during powerpoint presentation. Open powerpoint in safe mode - receive an error about a misconfigured graphics card.
Can't change Hardware Acceleration for quadro.
I have disabled Optimus because I had issues with duplicating. Has that been figured out yet? I will try to re-enable just to eliminate potential problems...
Just looking to see if anyone else has come across this issue.
I will reinstall powerpoint 2010 as well.
Thanks!

Hi stevosoy
Try switch back to Optimus and installing new system drivers / BIOS through ThinkVantage System Update. Go to Control Panel > Lenovo - Update and drivers.
After that, try update with official drivers.
Intel iGPU driver ; NVIDIA dGPU driver
Peter
W520 (4284-A99)
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PowerPoint file crashes PowerPoint upon opening

I have a very perplexing situation on my hands.
I have 2 PowerPoint files that crash PowerPoint when attempting to open them. The problem is that this is only happening on some computers. All the machines
I have attempted to open the files on are running Windows 7 and have Office 2010 installed. The computers also have Office 2010 SP1 install so I have ruled that out as an issue as well.
Any ideas?

Can you see the presentation file inside your thumb drive? If not, then TMP file may help you restore them or you need a third-party recovery software here.
I don't know much about such data recovery software since I never used any. But if the PPT file is there inside your thumb drive, then there are fair chances to repair it by using Open and Repair.
If this doesn't repair your PPT file, then you must go for a third-party PPT recovery software. I have used such a software in my past. It was
PowerPoint Repair Kit software what I used to repair my corrupted PPT file. You may check its free demo version as I did. Just search it on Google or you may read this article
http://www.powerpoint.repair/
I came to know about this software from this article.
Hope this information will be helpful.
Regards.

Upgrading Hard Disk Drive of Lenovo THINKPAD T500 2055 ?

Hi there,
My personal laptop is Lenovo THINKPAD T500 2055, and its main specifications as follows:
- Intel Core 2 Duo processor T9400 (2.53GHz 1066MHz 6MBL2).
- 8 GB DDR3 SDRAM Memory Module 4 GB (2 x 4 GB) 1066MHz DDR31066/PC38500 DDR3 SDRAM SoDIMM Kingston
- ATI Mobility Radeon 3650 with 256MB.
- 160 GB Hard Disk Drive, 7200rpm.
I really need to upgrade the Hard Disk Drive to a bigger size (500 GB, 7200 rpm). and, my major questions are as follows:
* Could you please advise me on which Hard Disk Drive (500 GB, 7200 rpm) should I buy for my T500 laptop?
For example, I found (http://www.amazon.com/gp/product/B003NSBF32) But I have no idea what T500 supports and what it doesn't... Therefore, I need your help to guide me about this matter. In other words, How do you know if ABC-Hard Disk Drive fits with T500 and XYZ-Hard Disk Drive doesnt fit? What is the clue in knowing what T500 accepts?
My another question is:
* How easy is it to remove/replace Hard Disk Drive in Lenovo ThinkPad T500 ???
I already watched CRU Removals/Replacements on (http://www.lenovoservicetraining.com/ion/R61_T61/index.html), But the clip is for ThinkPad R61 and T61. So, Could you please help me how to handle it with T500 ?
I would greatly appreciate your inputs.
Thanks for your consideration of my request, and I very much look forward to hearing from you soon !
Solved!
Go to Solution.

Hi and welcome to the forum!
Any SATA drive that is 2.5'' wide and 9.5mm high will work in your T500. The drive you linked to meets the requirement and thus will work.
For removal and installation instructions, have a look here:- http://www-307.ibm.com/pc/support/site.wss/migr-71568.html
Hope this helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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PowerPoint 2010 Hangs when trying to insert audio file

I am trying to insert audio into a PowerPoint slide program. I have done this quite often with previous versions of PowerPoint on a Dell computer, so I don't think it is user error - although I am open to the possibility - anything to get this fixed!
Details:
Lenovo T520 4239CTO, Bios: 8AET52WW, Win 7 Prof 64-bit, Microsoft Office Prof 2010, PowerPoint 2010 32-bit version 14.0.6112.5000.
When I try to insert an audio file (MP3) I see a progress bar at the bottom (PowerPoint is inserting media) but it never progresses, and I also see a pop-up frame with this msg: "Inserting media. To cancel press the ESC key." The system hangs - I must use the Control-alt-delete to get the task manager in order to stop the application.
I have tried turing off all Norton Internet Security - no difference.
All recommended and most optional updates have been done from Lenovo and Microsoft, using their update service.
I suspect that even though I can't find out what is causing the hang, that it might be related to security software. The music files were downloaded from Amazon, they are MP3 format, and should theoretically be okay in a PowerPoint slide show.
I would be most grateful for any help resolving this issue, since PowerPoint is basically useless to me unless I can insert various media files.
Solved!
Go to Solution.

When trying to insert the Win 7 sample music the same thing happens:
Here is event log details:
Log Name: Application Source: Windows Error Reporting Date: 12/12/2011 3:09:55 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: Arleen-THINK Description: Fault bucket 2610993906, type 5 Event Name: Office12AssertTimer Response: Not available Cab Id: 0
Problem signature: P1: p1ml P2: 14.0.6029.0 P3: 3 P4: 512 P5: P6: P7: P8: P9: P10:
Attached files: C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.dmp C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.cvr
These files may be available here: C:\Users\Arleen\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_p1ml_2e33eca65bd39977a7b43b27361ac1362d71d0_19d1870a
Analysis symbol: Rechecking for solution: 0 Report Id: 658d6d2f-2516-11e1-8a82-f0def1703a71 Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-12-12T23:09:55.000000000Z" /> <EventRecordID>14899</EventRecordID> <Channel>Application</Channel> <Computer>Arleen-THINK</Computer> <Security /> </System> <EventData> <Data>2610993906</Data> <Data>5</Data> <Data>Office12AssertTimer</Data> <Data>Not available</Data> <Data>0</Data> <Data>p1ml</Data> <Data>14.0.6029.0</Data> <Data>3</Data> <Data>512</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.dmp C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.cvr</Data> <Data>C:\Users\Arleen\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_p1ml_2e33eca65bd39977a7b43b27361ac1362d71d0_19d1870a</Data> <Data> </Data> <Data>0</Data> <Data>658d6d2f-2516-11e1-8a82-f0def1703a71</Data> <Data>0</Data> </EventData> </Event>
Here is error report in Windows WER file:
Version=1 EventType=Office12AssertTimer EventTime=129682049931131104 Consent=1 UploadTime=129682049931651134 ReportIdentifier=658d6d2f-2516-11e1-8a82-f0def1703a71 WOW64=1 Response.BucketId=2610993906 Response.BucketTable=5 Response.type=4 Sig[0].Name=Problem Signature 01 Sig[0].Value=p1ml Sig[1].Name=Problem Signature 02 Sig[1].Value=14.0.6029.0 Sig[2].Name=Problem Signature 03 Sig[2].Value=3 Sig[3].Name=Problem Signature 04 Sig[3].Value=512 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 UI[2]=C:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dll Sec[0].Key=LCID Sec[0].Value=1033 Sec[1].Key=skulcid Sec[1].Value=1033 State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped responding temporarily ConsentKey=Office12AssertTimer AppName=Microsoft PowerPoint AppPath=C:\Windows\SysWOW64\DWWIN.EXE ReportDescription=Microsoft PowerPoint had an unexpected error. It was not critical so you were not interrupted when the problem occurred.

T61 Lenovo Thinkpad crashes powerpoint 2010

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