T61 no longer recognizes DVD super-multi drive

My T61 for some reason has stopped recognizing my DVD super-multi drive (GSA-U10N).  I do not use the optical drive often, so I am not sure when during the past couple of months this occured.  I have tried finding it using Lenovo System Toolbox and Device Manager.  I have tried restarting.  I have tried physically removing the drive and putting it back in.  No matter what I try, my T61 says that there is no optical drive.  The little green light next to the drive slot remains on all the time.
My T61 is a 7662 CTO, Core 2 Duo T7500, 4 GB ram, 100 GB HD, NVIDIA Quadro NVS 140M running Windows Vista Ultimate, 64-bit, SP2.
Any help or suggestions would be greatly appreciated.

you should try to run a linux live cd, and see whether the drive is detected. If it is not, then either the cd drive or the motherboard is having a hardware problem. 
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Similar Messages

  • Qosmio G20-126 where can i buy DVD Super Multi drive (Double Layer) ?

    Hi,
    Can someone help me and tell me where can i buy DVD Super Multi drive (Double Layer)
    DVD model: UJ-846-C flop in 12.7mm
    Qosmio g20-126
    Thank you

    Hi
    Did you try to search for some online dealers who provide such part?
    Additionally you could contact an Toshiba authorized service provider in your country to order such part.

  • DVD Super Multi Drive burn no CDs

    Mat****a DVD Super Multi Drive not burn CD, but DVD
    burn - no problem

    Hi
    You should check the Eldorados tip. Furthermore you should try to burn different medias.
    If this doesnt solve the burning issue so I suggest that there is something wrong with the drive.
    Bye

  • Sat Pro L10 DVD Super Multi Drive

    I have a new Satellite Pro L10 with DVD Super Multi Drive running XP Pro. I have not been able to write to the DVD drive - either it does not recognise the DVD in the drive or it blue screens and crashes when I am using the Windows Back-up facility before I can read the error message. I am now getting very nervous as I have not been able to back it up for the 6 weeks I have had it....
    I can play pre-recorded DVDs (i.e. movies) in the drive and it can read Cds and some makes of DVD. The manual is singularly unhelpful on how to use/troubleshoot the Super Multi drive

    HI Christine,
    Unfortunately not. The Toshiba specification for the L10 simply states that Sonic RecordNow and WinDVD Creator are supplied as bundled software.
    The only options are :-
    1. The software is pre-installed on the hard drive,
    2. The software is provided on the Toshiba tools & Utilities CD
    3. The software is provided on OEM CDs.
    Toshiba use a combination of the above three methods depending upon which model of notebook is purchased. On some models item #2 is not supplied but has to be created by the purchaser.
    When I bought my A30 it used a combination of #2 and #3 for the bundled software, with Drag'N'drop CD being supplied on the tools and utilities CD but with Microsoft Works and Onenote supplied on OEM CDs. Everything else was pre-installed oin the HD.
    It seems strange that you have neither Sonic or Windvd Creator on you system.
    It may be worth checking with the people where you purchased your notebook to ensure that they supplied all the necessary bits and pieces.
    Sorry I can't be any more helpful but it is very unlikely that both products have been accidently deleted from the system, so the real issue is to locate the original source for them.
    regards,

  • Can a LG Portable super multi drive GP10 work on macbook pro?

    Can a Lg Portable super multi drive GP10 work on a Macbook pro?

    yes.
    Complete Compatibility
    As GP10 portable drive series perfectly supports both Mac OS and windows OS you can use it regardeless of the OS of your PC
    http://www.lg.com/lb_en/it-products/dvd-blueray-drives/LG-GP10.jsp

  • I recently updated the software on my MacBook Pro. Now, my computer no longer recognizes my external hard drive. Could this be related to the software update and, if so, how do I correct the problem?

    I Recently updated the software on my MacBook Pro. Now, my computer no longer recognizes my external hard drive. Could this be related to the software update and, if so, how do I correct the problem?

    Ari343 wrote:
    No, the external hard drive does not show up on Disk Utility. I don't have another computer to try it on.
    Perform a PRAM reset:
    http://support.apple.com/kb/ht1379
    Have you tried all the ports?
    Have you tried with a different cable?
    Have you tested all the ports with other devices to see that they are functioning?
    Ciao.

  • Since I upgraded to 10.9.5, my macbook no longer recognizes my external  hard drive. How do I fix this?  External hard drive is a 1TB Toshiba formatted for mac.  Worked fine until latest upgrade.

    Since I upgraded to 10.9.5, my macbook no longer recognizes my external  hard drive. How do I fix this?  External hard drive is a 1TB Toshiba formatted for mac.  Worked fine until latest upgrade.

    Solved the problem by dumping my external HD onto another computer. Re-formatting and re-installing the data.  Not what I wanted to do but it solved the problem.

  • Macbook no longer recognizes my lacie external drive

    My macbook no longer recognizes my lacie external drive.

    Use a data recovery product such as the ones listed here, and then get a replacement drive.
    (110354)

  • I'm running Windows 7 and my Pavillion dv6500 no longer recognizes the CD/DVR drive. Help?

    I installed Windows 7 and my Pavillion dv6500 no longer recognizes the CD/DVR drive.
    It's not even in the device list!

    Hi:
    What is the specific dv6500 model you have?  If you don't know, please look for the product code which is on the same sticker as the serial number and post it.
    It is possible your notebook may need the chipset driver installed.
    Paul

  • Super multi drive trouble

    I have a Toshiba N210 netbook and purchased a Toshiba External super multi drive to load programs on it. I have used it before with no problems but recently when I try to plug it in it says that the USB device has exceeded power output of USB port and needs to be unplugged and I have to reset the port. What's up with this?
    Thanks for your time and assistance  Bob

    You have to ask - insist them to escalate your complaint, the escalate rep should be able to work something out for you
    or get your money back a new laptop should not have any problems. Remember you only have 15 days to return it.
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • Why does my iMac (with Mountain Lion) no longer recognize my external hard drive I have used as a back up via Time Machine after the hard drive was accidentally unplugged?

    Why does my iMac (with Mountain Lion) no longer recognize my external hard drive I have used as a back up via Time Machine after the hard drive was accidentally unplugged?

    Do you mean the external hard drive is not mounted on the iMac desktop?
    Check if Disk Utility sees the drive. Applications / Utilities / Disk Utility. If the external shows up in the left column, select it and click on Mount.
    If it does show up this way, I recommend using DU to Repair Disk.

  • Optical drive will no longer recognize DVDs

    My optical drive is no longer recognizing DVDs. It just makes some noise and spits them back out.  It will read some CDs, and it recognized my expired AppleCare tech support disk, but not DVDs.  I have even tried several DVDs that I watched just a few days ago, and they are no longer recognized by my optical drive. 
    I checked Apple's optical drive troubleshooting page, and ended up resetting my SMC.  Nothing.
    Any ideas?
    I would be very thankful for some help.

    I guess the first question would be did it work immediately before the drive upgrade... and stop working immediately after the drive upgrade? That would seem to indicate that they may have damaged something when they did the upgrade. I'm not sure what your service rep meant by telling you that you need to "reinstall the optical drive from your OS disks". There isn't any special software needed for your drive to function properly. Can you read regular data DVDs okay (meaning if you put your Leopard DVD in... can you view the files on it?).

  • DV9000 No longer recognizes my CD-ROM drive

     HI guys, I am by no means a computer guy, but I have been trying to figure out why my laptop no longer recognizes my CD drive.  It had the 3 yellow exclimation points in the devise manager, 2 for Base System Device and 1 for Coprocesser.  I updated the drivers which did get rid of the exclimation points, but now my CD drive is no longer listed in the Device manager.  I did an internet search and it says I need to delete the upper and lower filters, but when I go to the registy as I am instructed there are no listings for either one.  Someone suggersted I install a virtual drive so I downloaded magicdisc which did bring the CD-ROM entry back to the device manager but its only the one for magicdisc, my origanal drive is still not recognized.  I have tried everything and would really appreciate any help you can offer.  Thanks

    Hi:
    You can try one of the resolution steps, 2, 3, 4, or 5.
    One of those steps will normally resolve the problem.
    http://support.microsoft.com/kb/314060
    The other problem that could be specifically related to your dv9xxx model, is the fact that the motherboard is going out and picked just now to do so.
    Some of the most common problems with the dv9xxx motherboards are the sudden and unexplainable disappearances of:
    Wireless
    Audio
    DVD drive
    Video
    These problems are all related to the motherboard defects that were prevalent in this model, and the only resolution you would have would be to replace the motherboard (not recommended), or use an external USB DVD drive.

  • My mac book doesn't no longer recognizes my wd  hard drive

    running mountain lion 10.8.2 ...my macbook no longer recognizes my wed external hard drive is there a way I can fix this>
    thank
    Glenda

    Since you haven't provided any helpful information all I can suggest is this:
    Open Disk Utility in the Utilities folder. If the drive does not appear in DU's sidebar listing, then it most likely has died and needs to be replaced. Take it into Apple for service.

  • DVD/CD multi-drive burn alternative?

    I purchased a Aleratec CD/DVD 1:2 Duplicator. The Alerate. said I could use it w/a mac if I bought DragonBurn to burn to multi drives at once. Well DragonBurn hangs and freezes with multi drives. Further research reveals the app hasn't been updated in 2+ years and the tech support is worthless.
    Now Toast wont support multiple burns.so-- Is there an alternative to DragonBurn?

    i once had three burners, two were internal and one was external firewire. I use Toast and make three copies, just select which burner to burn to. You just need multi processor power to do this without bogging down. Should work on that device of yours.

Maybe you are looking for

  • How to get rid of Bing

    I tried looking on here for help to get rid of Bing but besides a really long process and searching all day for some way to get rid of Bing I finally found a way!!  Going to preferences didn't do a thing and neither did a lot of other things that peo

  • Any print graphic designers using a MacBook?

    My 15" Powerbook 800 is so painfully slow now, and the battery connection stinks- it always shuts off if not plugged in (replaced the battery 3 times, and Apple no longer sells the original battery). So I think it's time for a replacement- but I don'

  • How can I view my kids text

    How can I remotely view what my kids are texting

  • Strange delete...

    Hello everybody! I don't know what does this DELETE instruction: DELETE /*+ BYPASS_UJVC */FROM (SELECT a.ROWID FROM TABLE1 a, TABLE2 b, TABLE3 c, TABLE4 d WHERE a.id_sipm = b.id_sipm AND b.id_sitr_pefe = c.id_sitr_pefe AND c.id_dece_400 = d.id_dece_4

  • [OT?] LabVIEW is a 5G programmin​g Language?

    Hello, While I realize that the question of whether LabVIEW is a programming language is an old question around here, I think I have found a new angle to approach this item with entrenched text-based users. In light of Jeff Kodosky's kenote at NI wee