T61p has awful static/clipping from left speaker

Hello all,
I just got a T61p (6457MM1) today and love it (well, I love it after I turned off the "Beep" driver that was making the keyboard beep every time I typed "around".)
The only problem with it is that the sound out of the left speaker is, well, crap. It clips, there's a static sort of sound, it generally sounds awful.
I have the latest version of the sound card drivers as listed on the Lenovo site. I have run Windows Update and installed all of those. 
I searched the Internet and found some people [http://forum.notebookreview.com/showthread.php?t=261186] who are reporting this same problem and that it occurred due to a BIOS update. Given that this system is brand new (and that I've run through the ThinkPad updater too), I'm confident it has the latest BIOS.
Is Lenovo aware of this/is there something I can do?
The easiest way to hear the problem is to open the Sound Control Panel. click "Configure", then click Test. You can hear that in the test tone, the left speaker sounds substantially worse than the right. This occurs at any volume. 
Also, I wanted to set up the password reset service questions, in case I ever forgot my BIOS supervisor password. I set it up in the BIOS, but the help text then says to run the "Create Recovery Media" program from Windows? I ran that program and made the CD, but it didn't ask me to set any questions and if I look in the BIOS again it still says the status of the password reset service is "In Progress".
I wanted to burn a set of recovery discs, but I can't, every time I try I get an error message that says "The files required for creating the rescue media cannot be found," then "An internal error has caused this process to fail." I am talking with my sales rep to try to get a set of recovery discs sent to me since the program to make them isn't working.
Is there some other way to establish the password reset service questions?
Thanks in advance.

Hello,
I own a T42p since 4 years now and has always been working like a dream, except for a harddisk failure. Since I did create a backup to CD/DVD I was able to restore my Windows XP environment without much trouble. I subsequently updated my laptop with WIN-SP3, updated BIOS etc etc, and updated all Thinkvantage software (e.g. RnR 4.2, Client Solution 8 etc etc).
I also 'updated/repaired' the MBR, based on a Lenovo defect based on the same error, but didn't solve the issue.
Problem: I have not been able to create a new complete CD/DVD backup set.  The error message from RnR is "The files required for creating the rescue media cannot be found," then "An internal error has caused this process to fail", as StarmanDX excperienced.
I can continue to create the backup, but I cannot create the corresponding boot disk.

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