T61p Rescue and Recovery System Restore freezes?

Hi I have a T61p with XP that started freezing at the desktop, and in hopes to combat the situation to no avail I figured I would do a system restore. I was allready unhappy about this because the latest recovery date was back from May, which I found odd that it was that old considering the R&R folder takes up nearly 70g of my harddrive.
Anyways, the System Restore froze up at 1%, and did not make any progression for 20 hours. Canceling would not close it, and I was forced to do a manual shutdown. My XP is now corrupted and will no longer boot windows. Any disks that did come with my computer (I dont actually remember any) are definately lost. I am posting this on my GF's computer, which is also a lenovo T61, not that im sure anything on her computer would help me.
Any help that can be given would be much appreciated, I'm hoping there is some way to solve this without me having to take my computer somewhere.

Jangles524, welcome to the forum,
your system probably didn't come with any discs. You could create recovery discs with your girlfriends system and use them to install yours. You might have to clean up one or two drivers, but this is unlikely.
Hope this helps
Andy ______________________________________
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Similar Messages

T61 Rescue and Recovery - system restore has no restore points

Hello
I just got a T61 with Vista basic, I made some restore points in Vista but in ThinkVantage, system restore there is no restore points in the "Main hard disk" area.
I also have updated using ThinkVantage system update, all the crucial items.
Is there any way to solve this?
thanks in advance.
Solved!
Go to Solution.

still having the issue, I also cannot create a recovery media using ThinkVantage "Create Recovery Media" option, I have no selections in my "Target Drive" area.
any ideas why?

Ideas to improve the Rescue and Recovery System

Hi,
some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
I'm using a T61p with Windows Vista Ultimate installed.
On the System there are 5 Partitions
1. Rescue and Recovery
2. Windows Bootstrap
3. BitLocker Encrypted Windows Partition
4. Linux /boot
5. Encrypted Linux LVM
So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
So, if a Lenovo engineer is reading this, please think about to:
- Include some tools like boot sector recovering in the Rescue and Recovery system
- Adding a mode where you can choose the parition to install Windows.
Over and above that I'm really happy with my ThinkPad.
Thanks for reading.

Greetings,
This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts. Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
I notice that no one else has replied to this thread. I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
Here's my story:
I am, overall, extremely happy with my brand, spanking new T500. So far, I'm only running a single OS, Vista Business 64.
However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
(Side Note: Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D. Hey, why the heck not? Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed. Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors. So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution, but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups. I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
3) I set a Lenovo BIOS password for unlocking the boot hard drive.
So far, so good. I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE? Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive. What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted' (it isn't; it's merely ENCRYPTED by TrueCrypt. As it should be).
FLAW NUMBER 1: Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted), and a command prompt, and the ability to launch executables. The environment should also recognize USB drives.
As it happens, I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed. Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed). Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter. This made it possible to read and write to my disk.
The encrypted Maxtor drive is visible, too, from this boot environment, but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too. So I could find files to copy over to my hard drive, if I needed to.
However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion. Which brings me to:
FUNDAMENTAL FLAW NUMBER 3: You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries. Lord knows, I certainly tried to copy RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless. The damned thing just wouldn't run from the USB drive on the PE environment.
The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure. Major bummer.
FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition. Which meant erasing my drive and restoring it with the contents of the other DVDs. But I want to restore what I backed up with Rescue and Recovery! My life SINCE the laptop shipped from the factory! Geez, Louise, why not let me choose to do THAT, too?
(Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling. You guys should just ship a usable Vista PE rescue CD with every laptop, I think. And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
Thanks for reading this, too. And happy holidays.

Problem with the "lenovo Rescue And Recovery" system. (lenovo 3000 N500).

hi!
yesterday i ran Kaspersky virus scan tool and it detect file named "tvtfilter.sys" as suspicious file and thefore delet it.
today when i was restart my laptop, i got error message on startup that say:
Microsoft Visual C++ Runtime Library Runtime Error! "C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe" abnormal program termination.
after some google search i've understand that "tvtfilter.sys" was critical file of "Rescue And Recovery" system.
so, any one with "Rescue And Recovery" running on his laptop can upload for me this file?
it's located in "C:\WINDOWS\SYSTEM32\DIRVERS\" and it's name is "tvtfilter.sys"
thank you!
BTW, ive tried to re-install it but it wont let me because of some error message

Hi eitrnel,
Just a thought: give a try to un-intsall the Rescue and Recovery from the Control Panel first before re-installing it.
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
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Rescue and Recovery, Rapid Restore and pre-desktop area

Hi.
I know RnR has been covered fairly extensively here, but I haven't been able to find a thread relating my specific problem so here goes...
I have an X31 with an IBM recovery disk set, now a few years old. I recently used the recovery disks to do a clean install then removed the majority of the old Thinkvantage utilities and replaced them with downloads of the latest versions. So far so good. The factory recovery from the CDs creates a pre-desktop area based on the old Rapid Restore software. This has to be uninstalled before installation of the newer Rescue and Recovery. RnR then works fine from both Windows and a Recovery CD I created.
However, pressing the blue AccessIBM (i.e. Thinkvantage) button during startup still takes me to the old predesktop area. If I try to use the "restore backups" feature from here I am informed that Rapid Restore is not installed on the system. The "security" section of the BIOS contains a predesktop setting that can be either "normal", "disabled" or "secure". If I set it to "disabled" the blue AccessIBM button now takes me to the new Rescue and Recover workspace. However, some of the other options that were available in the old Rapid Restore pre-desktop, particularly access to PC doctor, are now not available.
Incidentally, the new Rescue and Recovery workspace seems to function independently of the original hidden partition associated with the Rapid Restore workspace - if I make this visible and delete it, I can still access Rescue and Recovery as long as the BIOS option is set to "Disabled". I presume, therefore, that RnR has created an additional hidden partition of its own?
My question, therefore, is how can I rebuild the predesktop area based on Rescue and Recovery rather than Rapid Restore but still accessible by pressing the blue button at startup, still featuring the other diagnostic software and still having security settings controlled from the BIOS.
Grateful for any advice!

Hi,
the basic and most importatnt information, in this case is, that RnR can detect/read backups that have been captured using the very same version as you are using right now.
So in case you captured your backup using version xx.xx.xxx1 you cannot restore, or recover your backup using the version xx.xx.xxx2. You need to us the very same version.
As Win7 uses different version of RnR, this is the root cause.
Hope this helps.
Cheers

An Elephant stepped on my Thinkpad - Rescue and Recovery

My backup solution for my thinkpad is an external usb drive using Rescue and Recovery which I keep at my place of work. So if I lose my laptop or it gets stolen or an elephant steps on it (at the zoo?), I still have my backup.
And if the building burns down where the usb drive is stored, I still have my laptop which I always take home every night. I think its a pretty good redundancy solution. The only risk is if I go out for lunch, leaving the thinkpad in the office and the building burns down destroying the laptop and external hard drive together. Its a risk I'm willing to accept.
Now most backup systems have a "recovery disk" where if your computer stops working or is subject to one of the disasters mentioned above, you can load this disk into another computer, boot into a recovery operating environment and recover your precious files. Thinkpad's Rescue and Recovery system goes one step further where you can have the recovery environment on the usb hard drive itself. All you have to do is plug it in and turn on your computer to boot into the recovery operating system. Great idea!
Well I thought......and here is my dilemma....
If my thinkpad is stepped on by an elephant, I would naturally plug my usb drive into my desktop to recover my data files. The problem is, my desktop isn't a Lenovo...so the Rescue and Recovery operating environment doesn't load into memory. It seems to go into this continuous loop of trying to load but fails. Remember I don't want to install Rescue and Recovery onto my desktop, I just want it to load into memory so that I can get access to my back up and transfer my data files to my desktop until such time when I purchase another Thinkpad.
So my question to this forum is; is it true? is Rescue and Recovery crippled in this way that it only works on Lenovo branded machines, even if your Lenovo has been stepped on by an elephant and you don't have another Lenovo immediately on hand?
I mean, is the Rescue and Recovery back up solution, just an external hard drive or is it really a external hard drive and another Lenovo computer
Or is there something (I hope) I have to do in the desktop Bios to be able to get Rescue and Recovery working?
Just wondering...has anyone done a similar test?

Hello,
Hopefully this email reaches you before an elephant steps on your ThinkPad.
You might find a white paper I wrote about a year ago of interest: It's called Options for backing up your computer [PDF, 861KB] and goes over some of the various ways in which home and SOHO users can backup their systems. It's product and operating system agnostic, so it doesn't get into specific recommendations for tools to use, but does go over the types of backup hardware and software available. One thing it does not cover is cloud-based solutions, though, so that's something you'll want to look into separately.
You didn not mention which model of ThinkPad you had, but you might want to look into something like a Pelican Case for yours, if it fits. While I'm not sure it would be very effective against elephants, it should give you a chance against probably anything smaller than one of the big cats.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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Can not restore factory operating system by Rescue and Recovery lenovo 3000 N200 - please HELP!!!

Hello,
I am in very big problem hope you can help my with it!
i have lenovo 3000 N200 Notebook , my operating system since yesterday i have been formated the partition C after Rescue and Recovery didn't help and install a diffrent OS, i didn't delete the lenovo Partition!!
now i can't access the Rescue and Recovery
my qustion is - can i some how restore the factory OS by Rescue and Recovery??
TNX
Tal,

The only other option, before calling service and ordering recovery disks, is to try the Rescue and Recovery - Recovery repair diskette. And yes, a floppy drive will be required.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Rescue and Recovery 4.21 problem: Restore System not working

Hi,
I've got the following problem: on Vista Business x64 I run RnR frequently to ensure a proper and recent backup in case my HD dies. Now I have a 2nd HD at home and wanted to try if the system restoration process is working like I expect it should - it doesn't!
I save the Backup on a USB HD...
I inserted the new, empty disk into the pc (removed the normal one) and booted with the usb hd connected. No problems starting RnR with the thinkvantage button and beginning the restoration. After quite some time it was finished and I was prompted to restart, which I did. Nothing happened apart from the PC claiming "NTLDR missing" or something. When I watched the content in Windows with the HD connected with a usb cable, it was partitioned in 2 partitions (as it should) but the content wasn't even remotely the same! I read in the forums that maybe the problem was due to a version upgrade from 3 to 4 and made a complete new basic backup and restarted the process. This time with even less success, there isn't even a "NTLDR" error message or similar and the HD is in a single "EISA Partitio". I don't even know what that is...
So, how do I restore my System to another HD? It's really important that this works reliable as this is my computer for work and it would be terrible if data was lost!
Is it even possible to back up the system reliable with RnR?
Regards,
Daniel

I looked into my Event Viewer and got a hint. Also, knowing that my anti-virus program,
BitDefender, has a feature that prevents modification to the registry without permission from
me, and I hadn't been asked for such, I decided to turn that feature off and try again.
That worked, and I now have the latest version of Rescue and Recovery installed.
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Rescue and Recovery with T40 booting the system (XP) without restoring factory configuration

(plus bas en français)
Hi,
I've a T40 which I want to restore the factory configuration.
I've installed the up-to-date version of Rescue and Recovery but :
- when launching Rescue & Recovery from XP, it does not offer to restore the factory configuration
- at least, this is feasible when I press the "Access IBM" blue button when starting the computer...
- ... even if factory configuration restore is available there, it does not work. Indeed, it asks me to confirm and then starts the computer again without restoring anything.
Can someone help me please ?
Bonjour,
J'ai un T40 pour lequel je souhaite restaurer la configuration usine.
J'ai installé la toute dernière version de Rescue and Recovery mais :
- quand je lance Rescue & Recovery depuis XP, je n'ai pas la possibilité de restaurer la configuration usine.
- à la rigueur, c'est pas grave car quand j'appuie sur le bouton bleu "Access IBM" lors du démarrage du pc, Rescue & Recovery me propose de restaurer la configuration d'usine... mais ne fonctionne pas. En effet, après avoir confirmé l'opération, le système redémarre et lance XP sans avoir restaurer quoi que ce soit.
Quelqu'un peut m'aider svp ?

hey sylvain,
for the Rescue and Recovery to work, did you make a backup of the system via recovery media ?
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Can't restore my system on new computer using rescue and recovery

Hi there,
Yesterday I got my Thinkpad Edge stolen from my apartment. I had been keeping backups of my system on external USB HDD using lenovo's rescue and recovery tool. Today I got a new Thinkpad edge and been runing the rescue and recovery tool but I am unable to see my backups. What can I do? How do I recover my info? Please HELP!
Jorge
Solved!
Go to Solution.

How awesome that you took the time to answer and that you knew the answer. THANK YOU! I called lenovo support and they told me that if I didn't see the backups they were gone for good...that I had probably not saved them properly in the first place. I went to 2 computer technicians who were charging me as much as $400 and weren't sure they could fix the problem. The key thing in your answer, was "click on the checkbox that lets you see all your backups"...I had missed that before.
So now I'm finished running a full system restore. However, now when I power up my machine it tells me that the operating system is missing. Is there anyway to fix that? My previous machine was a thinkpad edge 14, this one is a thinkpad edge e420...is that why is not recognizing the operating system? In the meantime, I'm again running the rescue and recovery software from a CD to copy the files in the restored local hard drive to an external location...hope that made sense.

How to restore Thinkpad T43 or R52 using rescue and recovery CD's

The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
1. Set your Laptop to Boot From the CDROM Drive.
IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
ACCESSING THE BIOS:
During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
3.Follow the on screen prompts.
Choose to restore to Factory Specifications to Install OS, Applications and Drivers
At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
4.Follow on screen prompts (i.e. insert disk 1)
5.The prompts will continue to ask for the discs in numbered order.
6. Follow the instructions on the screen to restore laptop to factory settings
7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
AT THE END:
Promps may ask for the supplemental disc again, follow the on screen prompts.
Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
NOTE: instructions may also be valid for other Model Thinkpads.

NNNNN wrote:
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
IIRC this was the normal recovery/restore procedure for older ThinkPads. First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
Newer machines combine both operations.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Rescue and Recovery: No backups available for "local hard drive" with Full Restore

I can see all my backups in "view all backups" and can restore individual files, although when I select the option for "full restore", it reboots my PC and brings up the Rescue and Recovery interface which gives me the option for "full restore". When I select "full restore", it asks me to select the source.
As my backups are stored on my local hard drive, I select that source, however the scroll box is empty (no backups available for selection).
Can anyone recommend a solution to fix this problem, or should I remove and re-install Rescue and Recovery, then create new backups (and hope they appear in the list for full restore)?
I am running Rescue and Recovery 4.21.0016.00 on a Lenovo T61p with XP SP3.
Thanks.
Gary Grathen

Also, I have RnR 4.00.0117.00.
Where do I find and how do I delete these massive files?
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Rescue and Recovery restore does not work because of incorrect display size

I am unable to restore my system when booting Rescue and Recovery from the Service Partition or DVD. R&R configures my monitor resolution as 640x480x16 but displays as if there we many more pixels available. The result is that only a portion of the screen is visible and crucial commands are cut off and unusable.
I have read elsewhere that this might be corrected by updating the DisplayResolution parameter in the WINBOM.INI files found in the \MININT and \MININT\SYSTEM32 directories. I have tried this, setting DisplayResolution=1024x768x16, resetting to the default 640x480x16 and even removing the parameter altogether, all to no effect. My monitor always comes up at 640x480 and screens are always cut off.
A puzzling feature of this problem is that Opera help screens do not exhibit this problem. They display at an appropriate size, maximize correctly and so on.
Any help would be appreciated,
Herb
Solved!
Go to Solution.

Hi hgirard,
http://forum.thinkpads.com/viewtopic.php?p=341939#p341939
Does this help?
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Rescue and Recovery "restore to factory settings" fails

I have had need to recover my T61 to the state of original receipt. I boot from the recovery startup disc and select that I wish to recover to factory settings, and that I wish to save no files. After a progress bar fills, I am prompted to insert Product Recovery Disc 1. After it has completed, I am prompted for Disc 2, then Disc 3, etc., until the Disc 8. After the last disc progress bar is filled, I am presented with the message "Product Recovery failed to restore your system." The T61 then boots to the Rescue and Recovery menu. I have attempted this once again and have the same result. Please help if you can!

Trying to do a restore to factory settings, ive tried holding down '0' on bootup but i get nothing it just goes starts up.
I want to totally reset to factory settings, but unable to do it?
You said that Win 8 system run on this notebook.
As far as I know this notebook Satellite L750D-14R was preinstalled with Win 7 64bit OS.
This means that HDD recovery procedure will not work because the HDD content and the partitions has been modified!
To recover the notebook back to factory settings you would need the Toshiba Recovery disk/medium. If you did not create such disk then you could order this here:
http://backupmedia.toshiba.eu/
Anyway, I guess that the LAN connection doesn’t work due to LAN driver issue.
I recommend you to uninstall the LAN driver (in device manager) and to download the latest available LAN driver from Toshiba EU driver page.
After LAN driver installation reboot the notebook.

T61p Rescue and Recovery System Restore freezes?

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