T61p XP3 with Matbleepa UJ-852 will not read CDs

Got From IBM Certified Used Equipment back in April, and just noticed I can't read CDs. Read alot of problems with the UJ-852 and DVDs, but not the problem I'm (my wife) is having. Machine Type 6457 AK7 with latest BIOS and Controller code. I have the Extended Warranty, but haven't found the right number to call. I can replace the hardware myself, and don't want to send Laptop back.
I sounds as if the Mat**bleep**a hardware has had problems for a while, and I should be able to get some help from Lenovo.
How come they put that drive in there in the first place, knowing it had problems... maybe I wouldn't notice... well, my wife noticed and her temperature is rising fast
Any suggestions??
Regards,
Billl

1-800-426-7378 the DVD should be a CRU so you won't have to send the laptop in
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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I've seen a number of topics of people having disc read issues with the Mat**bleep**a UJ-852 drive and I'm curious if there was ever a firmware update or resolution for the issue.
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T61p XP3 with Mat**bleep**a UJ-852 will not read CDs

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T61p XP3 with Matbleepa UJ-852 will not read CDs