TA24260 Connection attempt to Apple web site was unsuccessful.

Upgraded to Itunes 11 and now can't sign into I-tunes store. Firewall off or on. Could sign into I-tunes 10 minutes before. Now diagnostics show Secure connection to store failed.

If I push I-tunes store when in I- tunes it does not go through and comes back that internet connection not available, yet I can access internet explorer and websites.

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How can I connect to Itunes store again looks like it stop connecting. I ran the diagnotics and this is the results:Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was unsuccessful

I ran the diagnostics in Itunes and this is the results
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-15 22:46:58.
Itunes just keeps loading

Use this article to continue trying to troubleshoot this issue.
Can't connect to iTunes Store
B-rock

Secure link to iTunes store failed and Connection attempt to firmware update server was unsuccessful

Hello everyone, Im facing error with my iTunes. When I run diagnostics i can see "Secure link to iTunes store failed" - please see the image below
Please note: as it is showing secure link to itunes is failed but still i can see iTunes store, but the above error shows when I run diagnostics.
After that when I go through the next and I found the diagnostics report as below, within report i have marked a line with RED colored "Connection attempt to firmware update server unsuccessful". I need HELP!!!!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Gigabyte Technology Co., Ltd. G31M-ES2C
iTunes 11.3.0.54
QuickTime not available
FairPlay 2.6.12
Apple Application Support 3.0.5
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B9F0069DE9C0
Current user is an administrator.
The current local date and time is 2014-08-05 01:48:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 8400 GS
**** External Plug-ins Information ****
No external plug-ins installed.
The drive G: ZTE USB SCSI CD-ROM Rev 2.31 is a USB 2 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {14DCBC2B-34CB-431B-8625-1E62D7310533}
Description:    WAN (PPP/SLIP) Interface
IP Address:    10.128.133.101
Subnet Mask:    255.255.255.255
Default Gateway:    10.128.133.101
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 06:00:00 1970
Lease Expires:    Thu Jan 01 06:00:00 1970
DNS Servers:    8.8.8.8
        156.154.70.1
Active Connection:    Teletalk
Connected:    Yes
Online:        Yes
Using Modem:    Yes
Using LAN:    No
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-08-04 03:23:27.
**** Device Connectivity Tests ****
iPodService 11.3.0.54 is currently running.
iTunesHelper 11.3.0.54 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Hi msahed,
Welcome to Apple Support Communities.
It sounds like there is an issue with your PC establishing a secure connection to the iTunes Store and the firmware update server. Try following along with the articles below, as they should resolve the issues that you described.
iTunes: About the "A secure network connection could not be established" alert
http://support.apple.com/kb/ts1470
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
I hope this helps.
-Jason

Connection attempt to firmware update server was unsuccessful.

I have successfully installed iTunes 10.5 onto my WIndows 7 64 bit laptop. Everything I have tried works, except for one thing.
When I try to install iOS5 onto my iPad 2, I can successfully download the file but shortly after it starts installing, it bombs out and gives an error 3259 and then deletes the iOS5 file so I have to download it again!!!!
I found the Diagnostics thing in iTunes and everything seems fine except the below (normally the activation server is fine when I run the diagnostics, but this time it failed):
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
I have tried the following:
1. Delete contents in hosts file
2. Deselect the certificate revocation checkbox
3. Checked SSL3.0 and TSL 1.0
4. Turned off my firewall
5. Added the whole Apple domain to the Exclude list on my anitvirus
6. Added all the iTunes/Apple/Bonjour folders in Program Files, Program Files (x386), Local, Local Low, Roaming and iTunes in My Music to the Exclude list on the antivirus
7. Tried to run the diagnostics on a second computer, with the same result
8. Switched my laptop over from my Wi-Fi/ADSL network to my phone hotspot network with the same result
9. There are one or two other things I have tried as well that I can't remember
I have spent about 4 hours searching the internet, changing settings, restarting etc etc etc and I am about to punch a hole in my iPad and go get an Android device
PLEASE, PLEASE, PLEASE can somebody tell me why this is happening and how I can fix it

I have found a solution to the iOS5 upgrade that was being stopped by the above connection problem.
1. Unplug your iPad from your computer and plug it back in again
2. A message box will come up that asks if you want to download and install or just download the new iPad firmware.
3. Use the DOWNLOAD only option.
4. Once it has downloaded, click on your Device in iTunes and it should start to install automatically

Trying to restore iPhone 4s, and receive "Connection attempt to firmware update server was unsuccessful. The network connection timed out."

I've tried updating on both my desktop and laptop, neither work. I have the newest version of iTunes as well, so that can't be the problem. When I run diagnostics:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion g7 Notebook PC
iTunes 11.3.1.2
QuickTime not available
FairPlay 2.6.15
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038BB880CE6FDE0
Current user is not an administrator.
The current local date and time is 2014-09-04 12:48:09.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 4.0.5
Plug-in File Version: 6.0.5.4
Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\itw_scrobbler.dll
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {CE989488-FC81-488B-A970-91D722749820}
Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
IP Address: 192.168.254.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.254.254
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
Lease Obtained: Thu Sep 04 12:18:22 2014
Lease Expires: Fri Feb 25 02:18:22 2022
DNS Servers: 192.168.254.254
Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 17:00:00 1969
Lease Expires: Wed Dec 31 17:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-09-04 12:47:39

Hi christeag,
The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
http://support.apple.com/kb/HT2553
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Connection attempt to firmware update server was unsuccessful. The network connection timed out

Hi. I have recently updated my iTunes to version 10.5.0.142 and cannot access the iTunes store after the upgrade. I have checked all the support articals and tried uninstalling and reinstalling iTunes, ensured that the firewall,internet explorer etc are correctly configured. Any help would be appreciated.
Below my diagnostics results:
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Latitude E6520
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0034AABC03B14CA8
Current user is an administrator.
The current local date and time is 2011-11-05 23:04:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 4200M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D16D8541-B70F-4DD7-A7C6-32B8EC55622C}
Description: Cell C
IP Address: 197.105.149.240
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers: 41.50.20.29
41.50.20.61
Adapter Name: {37C32779-B216-4D52-80FA-B4C3DF705DF3}
Description: DW1530 Wireless-N WLAN Half-Mini Card
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Adapter Name: {6ADC43CF-4031-4D31-9B46-2BF2867B8E09}
Description: Intel(R) 82579LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: Cell C
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-05 22:37:41.

Finally found a solution:
For PC users, before reinstalling, try this:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
then type in:
netsh winsock reset
hit enter, restart PC, open iTunes. Hopefully fixed.

I cannot download from itunes: "Connection attempt to firmware update server was unsuccessful."

Please can someone help, I can't download songs from itunes
When I run the diagnostics, I get the following......
Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E5410
iTunes 10.6.1.7
QuickTime 7.6.9
FairPlay 1.14.37
Apple Application Support 2.1.7
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-08 15:51:48.

Refer this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

HT3204 This is wgat my coputer said after running diagnostics on it: Connection attempt to firmware update server was unsuccessful.An unknown error occurred (-9808).No FireWire (IEEE 1394) Host Controller found.

When I run the diagnostic on my computer this is what it says: Connetion attempt to firmware update server eas unsuccessful. An unknown error occured (-9808). No fireWire (IEEE 1394) Host Controller found. What should I do so that I am able to update and restore my ipod?

In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)"

Check iTunes account information on Apple web site?

Is there any way to check the status of my iTunes account on the apple web site? Specifically, I'm looking for authorized computers, etc.
TIA.
Airmon

We're closing in on the answer, I think, but both of those suggestions involved accomplishing this task via iTunes, which involves reinstalling iTunes, and I'm keen on avoiding that.
That's why I'm trying to do it through the web site, rather than iTunes.
Sorry, I've just had a lot of bad luck with that software and it's taken a fair amount of effort to clean all the stuff it left behind off of my computer.
If the answer is "No, you have to use iTunes. There's no way to accomplish any account management on the apple website.", I can accept that and live without ever knowing the iTunes account information. I'll be done with the iPhone in a month or so and can call Apple support and have them cancel the account.
I was just hoping there was an easy, online way to manage my account like there is with most other stuff...
Thanks for your time.
Airmon

How present picture like apple web site?

How present picture like apple web site?
http://www.apple.com/
Mike

Use this article to continue trying to troubleshoot this issue.
Can't connect to iTunes Store
B-rock

Ask your question.APPLE WEB SITE IS SLOW

I'm on apple support page,I ask a question,10sec later the page comes up. I click on a question and 5 sec later the tiny circular spins letting me know it's looking for the page and then 5 sec later the page opens. Anything and every thing I do the apple web site takes about 10sec or longer every time I click go.
A lot of times if I click twice and some times just once I get a pop up telling me Apple is not responding.
I thought it was verizon service but I just got charter and it's the same way. Any Ideas??
I just went down this page to find out where the best place on apple is to put my question and I clicked the box WiFi and 5 sec later the check mark showed up.

I actualy had Verizon shut off and removed there security from my p/c and I'm in awe. My p/c is fast and I no longer have trouble with turning pages. I was wrong about charter.com it's who I have now and I'm not haveing trouble with slow int and clicking on the next web page is fast.
At first it was the same thing w/charter but I still had verizon. I wanted to see if charter was better before I got rid of Verizon but I got speed only after I called Verizon and had them shut me off and then I got rid of there security.
I HOPE THIS HELPS.

Apple Web Site Default Icon, Gone..

Hi There,
I seem to have tossed my Apple Web Site Default Icon..
I remember seeing the puff of smoke which means I moved it a little to far, and now I'd like to get it back.
You know the one, it looks like an A, or an @ on a spring or something..
Any help would be great..
Thanks,
Eric

Hi Eric
you can make a new one for any website, not just Apple's....while you're on the webpage you want, click & drag the icon in the address to the dock, the area near the trash where your original one was.
These 'web internet locations' can also be dragged to the desktop, or any folder you want.
see this apple doc

Cannot connect to target eHR web site

I cannot connect to eHR target web site. from my home computer which is running windows 7.
I get this error message from Chrome
"Not Found The requested URL /SecurityBrokerage/forms/login.asp was not found on this server."
This error from IE 10 gives me
"The webpage cannot be found HTTP 404"
I get the same error from my laptop that has windows xp IE 8.
the eHR web site is assessed from this page.
target.com/spot/team-services#?lnk=fnav_t_spc_1_13
At work (windows xp IE 8 ) I was able to access the website so I think it is a Verizon problem

Works for me on Windows 7 and Firefox.
My guess is that the OP has received an IP address that is defined in a Bogon filter somewhere that identifies that address as a "bad" site. If that is the problem it should be easy to fix, just turn off the router before going to bed and turn it on the next morning, it is very likely that a new IP address with be assigned, and the problem will disappear. It might be a good idea to record the current IP address and then check the new one to make sure it has actually changed.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

3 BUGS WITH LION CONNECTING PROBLEMS TO SOME WEB SITES & MAIL SERVERS

I HAVE 3 BUGS WITH LION FOR MORE THAN ONE MONTH & GETTING WORSE
1 - CONNECTING PROBLEMS TO SOME WEB SITES SERVERS
I TRY EVERY BROWSER I HAVE ( SAFARI \ FIREFOX \ CHROME )
I CAN NOT OPEN SOME SITES ALMOST ALL TIMES
SOME TIMES OPEN THIS SITES BUT AFTER MINUTES DO NOT CONNECT TO IT
I GET THIS BUG IN THE PAST BUT LATLY IT GONE WORSE
NOW IT IS MORE FREQUENT & MORE SITES
2 - CONNECTING PROBLEMS TO SOME MAIL SERVERS
THE MAIL APP CAN NOT CONNECT TO
( INCOMING HOTMAIL SERVER \ OUTGOING HOTMAIL SERVER \ OUTGOING YAHOO SERVER )
MOST OF THE TIME
MORE FREQUENT
3 - CHECKING OUT SHOPPING BAG FROM SHOPPING SITES PROBLEMS
I TRY TO CHECKOUT THE SHOPPING BAG IN 2 SITES & COULD NOT CHECKOUT THE ORDER
I HAD TO USE ANOTHER COMPUTER
FIRST TIME I HAVE THIS
I HAVE LITTLE SNITCH 3 ON & LION FIREWALL ON
I TRIED EVERY ACCOUNT IN THIS COMPUTER
with Little Snitch disabled   >>>>>>> i have the same problem !!!!!
with lion firewall off    >>>>>>> i have the same problem !!!!!
I STILL HAVE THE SAME CONNECTION PROBLEM
IF YOU HAVE ANY SUGGESTION PLEASE HELP ME
LION BUGS IS DRIVING ME CRAZY   IT IS BY FAR THE 2ND WORSE OS Produced by APPLE AFTER IOS 2.0 FOR IPHONE
I WANT TO GO TO LEOPARD AGAIN
IF YOU HAVE ANY IDEA HOW TO INSTALL LEOPARD TO THE NEW MACBOOK PRO
PLEASE LET ME KNOW

Biggest bug is that your key caps key gets stuck. Repost, without the all caps stuff, which is tantamount to shouting, and maybe we can read what your problems are all about.

"Set Web Site Rule" window is annoying. how do i shut off this function it poped up more than a dozen times to connect to even this web site? then i had to click it another dozen plus times to get this site open !!!! ???

when ever i put in an address or click on a site a "Set Web Site Rule" window pops up asking if i want Firefox exe to allow some function to occur. it does not seem to be security related but rather simple functions. Step 1, step 2 , blah blah . "Set Web Site Rule" window is annoying. how do i shut off this function it popped up more than a dozen times to connect to even this web site? then i had to click it another dozen plus times to get the next mozilla site open !!!! ??? if firefox does not know what it is doing how can i??????
== This happened ==
Every time Firefox opened
== i am just setting up this pc how ever i down loaded the most recent version 3.6.3

by submiter - self solved: (thanks for the psychic help)
seems the problem was not with Firefox itself. Rather it seemed to have been an ad-blocker program called "WebMonitor" . i began by deleting Firefox and then opened Explorer (which i seldom do) and the same thing began to happen with MSN. So i
began deleting anti-virus programs till i came to the above mentioned freeware ad blocker "WebMonitor". it is a shame because i uised to have a program that blocked all ads on a web site which was such a relief to me.

TA24260 Connection attempt to Apple web site was unsuccessful.

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