TA24260 I can not connect to itunes store!  I have tried everything.  help

Keep getting error message and can not connect to itunes store. 

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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  • Can't connect to itunes store I've tryed everything!

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    Hope this helps.
    Microsoft Windows Vista x64 Home Edition Service Pack 1 (Build 6001)
    Hewlett-Packard HP Pavilion dv9700 Notebook PC
    iTunes 8.0.2.20
    QuickTime 7.5.5
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    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.2.7
    Bonjour 1.0.5.11 (118.5)
    iTunes Serial Number 3C2A375077912B50
    Current user is not an administrator.
    The current local date and time is 2008-12-09 17:30:18.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8600M GS
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
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    Adapter Name: {3F4CAFE1-7411-4921-8606-BBE4798F4E27}
    Description: Intel(R) Wireless WiFi Link 4965AGN
    IP Address: 10.0.0.4
    Subnet Mask: 255.255.255.0
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  • I can not connect to Itune store and event tried to connect to support network and error message came up I am not connected to internet which I clearly am

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    Where did you get this iPhone?
    Was it new or second hand?
    You have to sign out then sign in with the correct Apple ID and password.
    Settings > iTunes & App Store > Apple ID: > do it here.

  • At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

    At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod  Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

    Try
    Can't connect to the iTunes Store

  • HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

    I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
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    My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
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    Hello phonphon,
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    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
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  • Even during the download of free content pops up an error can not connect to itunes store.

    During the download of free content pops up an error can not connect to itunes store.

    Got a bit further, but now just sat here with 2 apps waiting!
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  • TS1967 i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    Settings > General > Reset > Reset Network Settings.
    Power cycle the router.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

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    Just started using my iPad 3 that I just recieved for my birthday a few days ago. Last night went to download a new App from the App store, which was free. After hitting the "free" button and continuing on and hitting the "download App" button I received an error message saying "Can Not connect to iTunes Store" and the word "OK" under that to make it go away. I continued on with other games to see if it was just an issue with that one but no matter what i hit it says that same error message. I spent hours on the phone with Apple Support only to have the gentlemen have me save everything on my iPad onto my iTunes on my PC and then start to Restore to Factory setting and then was told if had any issues to call them back. I left the room for about 5 min. only to come back to have an error message saying "The ipad could not be restored, an unknown error occurred (3014). I was just wondering if anyone else is having any issues similiar to mine. Please advise. My next step is to call back up and ask to speak to a Support Specialist the gentlemen said..once it goes to the "restore" point regular tech support can not help he explained.. Just frustrated after spending over 1 1/2 hrs on the phone to have gotten nowhere and now have to call back and start again with something brand new.. I just think i got a lemon!!

    This what Apple's iTunes specific error codes support article says about that particular error.
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • No matter what I do it says can not connect to iTunes Store. What am I doing wrong

    No matter what I do it says can not  connect to iTunes Store. What am I doing wrong?

    Hey Debbie549,
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    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    Regards,
    Delgadoh

  • Getting message: can not connect to iTunes store

    Getting a message when I try to log in to iTunes or app store.  Getting message can not connect to iTunes store.

    Saw this on another post.
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    In the meantime ...........
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    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • When trying to download apps recieve message stating can not connect to itunes store..why?

    When trying to download an app, I get the "can not connect to itunes store" in spite of   being signed in. What is blocking this? 

    You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4623 iPad. Can not connect to iTunes Store when wishing to download App ?

    Recent problems with downloading Apps and updating of software. Message labels read respectively -
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    "Unable to check software update due to error"
    Have I missed something obvious?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Getting message Can not connect to iTunes Store when updating apps

    I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • After updating to iOS 5, i can not purchase apps. it says can not connect to iTunes store

    After upgrading to IOS 5, I can not purchase anything from the app store. I get the message "Can not connect to iTunes store". I am able to get updates from the app store only through my phone. Also, Game center I.D. wasn't accepted. It said the user name was already taken. Had to create a new one.
    Please help

    You might try to confirm that your messages are actually sending. I have the same problem, but my messages appear to be sending but are not actually being received.

  • HT4061 I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

    I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

    Hi there bigyellowdigger!
    I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

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