TA24640 Apple TV streaming speed is horrible recently!

Had the Gen3 AppleTV2 for almost a year. Everything was working awesomely until a couple of days ago. Renting or watching purchased movie/TV series now takes hours to load. It is taking so long it is not even funny anymore. A regular SD movie takes at least 9 hours to load.
Checked all the online post. Tried everything. Now before you say connectivity, I have a 25MB with speediest.net and streaming movies from other sites/apps works fine.
What the ****, Apple... Did you just broke the Cloud?

I assume those are streaming from iCloud as opposed to home-sharing. It could be a corrupted title then.
Contact iTunes
http://www.apple.com/support/itunes/contact/

Similar Messages

  • Apple TV streaming problems with itunes

    Apple TV streaming problems. Since recent last update to AppleTV when I try to streams movie or tv show from iTunes sometimes it is fine sometimes it takes hours (Hd or Sd). No problem with netflix. Wifi is not super strong in location but this was not a problem at all before update. Any suggestions?
    Paul

    ok.
    this is not a solution to your problem, but you didn't need to do that just to remove it from appletv. you could have simply unticked the item in your library and that would have made it not available to appletv. you could also have amended your sync options. you don't need to delete something from your library just to remove it from appletv.
    however back to your problem. it sounds like the appletv is not syncing the changes to your library. you should restart your appletv and see if that forces the change.

  • Why can't Apple TV stream movies like the iTunes store can?

    I'm in the UK with an Apple TV 2nd Gen. 9Mb/s broadband speed checked and have conclusively failed to rent one single movie since I bought this a year ago. Every time I log in, select the film, purchase it, hit play and all I get is "connection error please try later" Playing movie trailers and everything else is fine. Surely the point of renting a movie online is so you can watch it straight away. Lovefilm works just fine via my PS3.
    The other day I tried again on Apple TV with the same error so figured I'd try and rent the movie direct from iTunes Store on my laptop, hey presto, 2 mins later I'm watching my film via my Macbook Pro hooked up to my TV.
    So the big question is: Why can not Apple TV stream a movie like the iTunes Store can? Of course I appreciate that a certain amount of buffering has to happen but that is never evident on Apple TV.
    Anyone got any ideas?
    Thanks.

    Welcome to the Apple Community.
    Intermittent problems
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
    Consistent Problems
    A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
    Make sure your router/computer allows access over the following ports
    Port
    Type
    Protocol
    Used By
    80
    TCP
    HTTP
    AirPlay
    443
    TCP
    HTTPS
    AirPlay
    554
    TCP/UDP
    RTSP
    AirPlay
    3689
    TCP
    DAAP
    iTunes/AirPlay
    5297
    TCP
    Bonjour
    5289
    TCP/UDP
    Bonjour
    5353
    TCP/UDP
    MDNS
    Bonjour/AirPlay
    49159
    UDP
    MDNS (Win)
    Bonjour/AirPlay
    49163
    UDP
    MDNS (Win)
    Bonjour/AirPlay
    Refer to your router manual/manufacturer for any settings that are specific to that model.
    Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
    If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

  • Apple TV Streaming Performance Seriously Degraded

    I wish Apple would acknowledge there was a problem.  In the past two weeks or so the performance of the Apple servers streaming TV shows has seriously degraded.  There have been no changes in my set up and speed tests show 20-30 Mbps download speed and at least half of that up.  On the same Apple TV box Netlfix streaming, Hulu Plus streaming is working fine.  My Oppo BD player on the same network has absolutely no issues streaming Vudu films, nor Netflix.  Lastly my Directv downloading HD movies works just fine.  All this points to the fact that Apple's servers are having serious issues.  One can easily Google this issue and see that many people around the U.S. are having this issue but Apple refuses to admit to the issue.  I guess because it admits liability and shows their massive investment in their data farms appears to be failing.  I just want it to work.  Please Apple just take responsibility and fix the damned problem and quit ignoring it.

    Hi Pan_Kun,
    Welcome to the Support Communities!  The articles below will provide some basic troubleshooting steps for streaming or playback issues with the Apple TV.  Click on the links for full details.  I've included some highlights below for you:
    Apple TV: Troubleshooting third-party content providers - Apple Support
    If you have playback issues with a content provider's services
    In most cases, you can isolate playback issues to your home network, your broadband connection, or a possible outage with a content provider. To see if your issue is affecting multiple services or a specific content provider, try another service. For example, play a movie trailer from the main menu.
    If the issue is affecting multiple services on your Apple TV, see how to troubleshoot playback performance.
    If the issue is affecting a single content provider on your Apple TV, restart your Apple TV by going to Settings > General > Restart. 
    Apple TV (2nd and 3rd generation): Troubleshooting playback performance - Apple Support
    Update your Apple TV software
    It's always a good idea to update your software. Software updates can include feature changes and fixes that might enhance your viewing experience.
    If you still experience slow playback when you view movies and TV shows, connect your Apple TV to your local network via a wired (Ethernet) connection. If the performance improves noticeably, then consider updating or troubleshooting your Wi-Fi base station or router.
    I hope this information helps ....
    - Judy

  • Brand new MacBook Pro has really slow download and streaming speeds

    I'm new to Macs, and don't know much about computers in general. But I got a 13" MacBook Pro almost two weeks ago and have been experiencing really slow download and video streaming speeds. Pages load one image at a time, Netflix is almost impossible to use because the videos will stop buffering every five minutes even if I let them buffer for more than ten minutes. I haven't been experiencing any issues with wifi on my phone, and I've troubleshot our router. I'm not sure what it could be--but then again, I don't know a whole lot. Before I go running off to the Apple Store or call support, is there anything I can try in the meantime? Thanks!
    Here are the system specs:
    Processor  2.4 GHz Intel Core i5
    Memory  4 GB 1600 MHz DDR3
    Graphics  Intel Iris
    Software  OS X 10.9.3 (13D65)
    74.23 GB free out of 120.47 GB

    Check with your isp regarding your download & upload speeds as well as streaming.  You need to determine if the issue is on their end.  You can also check on the speedtest.com website.  Compare what your isp tells you to the net speed website. 

  • We've had our MBP for a year, set up with my Apple ID. Got an iPad recently and set up with another Apple ID. Would now like to sync the two and set up iCloud/PhotoStream. How to do since have two different Apple IDs?

    We've had our MBP for a year, set up with my Apple ID. Got an iPad recently and set up with husband's Apple ID. Would now like to sync the two and set up iCloud/PhotoStream between the two. How to do since have two different Apple IDs? Thanks!

    Just out of curiosity, why did you elect to use a different id?.  That seems to always make things difficult.  If you have not had the pad for long, or have not bought a lot of stuff Nader the new id, you might want to think about erasing all content, turn off find my phone, wiping the pad and starting over.
    You can sync 2 different ids ( at least move pictures, books and music back and forth) if you are syncing through I tunes on your computer, but I don't think you can cross feed I cloud streams.

  • "Automatic" Streaming Speed bug returns in 7.4.1

    The bug that was reported back in 7.1.1 and reportedly fixed in 7.1.3 has either returned or was never properly fixed.
    http://discussions.apple.com/thread.jspa?messageID=2534073&#2534073
    I have a reference movie that defines 2 live streams, one for low bandwidth users and one for high bandwidth users. When I open it with Quicktime 7.4.1 on Windows XP it selects the stream correctly. When I open it with 7.4.1 on OS X 7.4.11 on a Mac Mini, it always selects the low speed stream. Both computers are on the same LAN as the server, so the available data rate is way in excess of that required for the streams. If I configure the streaming speed preference manually it works fine. This is not a solution though, as many of our beloved users are intimidated by tweaking preferences, and have a reasonable expectation that it would just work. [On the same subject I dearly wish that Quicktime would default to HTTP instead of UDP, as there are network configurations where it fails to switch transports automatically, and UDP just doesn't work through most firewalls and NAT routers.]
    Does anybody know the nature of the exchange that goes on between Quicktime and the server to determine the available bandwidth? Can some misconfiguration block or corrupt the test without preventing streaming?
    You'd think Apple would work to make sure that Quicktime at least worked as well on a Mac as Windows!

    OK - I don't know why half my post turned into a link. I didn't type the http prefix that makes it look that way!

  • Is there an updated way of setting QuickTime streaming speed for iChat?

    I've been using iChat screen share to help a friend.  The first time we tried it, it worked well; the second time, however (same computers), the image of the screen I recieved was suddenly very low resolution (too low for me to see what I'm doing).  It sometimes clears up after around 30-40 seconds, but once a window is moved, etc, the problem reoccurs, making the process tedious to the point that I don't think I'd go through this.  I saw in a previous community tip that changing the streaming speed in Quicktime can resolve this issue; they specified that this must be done through the Quicktime icon in System Preferences, and not through the standard Quicktime app..  that was for OS 10.5.6; on my OS (10.6.8, and the new QT), Quicktime is now missing from the System Preferences panal  : /..  I also saw a user comment on another site saying, "Basically, [the new] QTX lacks the option to pick your codec, frame size, data rate, and so on."  So was QuickTime's streaming speed function lost, and do I really need Quicktime to accomplish better image quality for iChat?  If it can't be fixed, is there a better screen sharing utility I can get that won't have these problems?  Thanks for any help : )..

    Hi,
    Back before iChat 4 the Video part of iChat chats was based on the reading the app ttok from the Internet speed it could see.
    This speed was directly effected by the then System Preferences > Quicktime > Streaming tab setting.
    Basically the Automatic Setting was read a 0 (zero) kbps.
    The Fastest Setting of Intranet/LAN also got messed up  (it would not return a figure iChat could use)
    For that reason we used to Suggest that people use the 1.5Mbps T1/Intranet/LAN setting
    This limited Video streaming by any app to 1500kbps both as Upload and Download  (this is fact a rough figure based on using base 10 rather than the true binary based math involved)
    At iChat 4 Apple made iChat see the Automatic setting as 384kbps
    This should be fast enough for 4 way Video chats as the Host end. (the person that invites the others)
    By Snow Leopard (iChat 5) the Quicktime Setting has gone in System Preferences.
    The way iChat "reads" the Internet Speed is different and it is not restricted by Quicktime.
    The only way to Cap iChat now is the App Menu > Preferences > Video Section > Bandwidth Limit
    Apple state the minimum Internet speed that iChat should have for Screen Sharing is 128kbps
    Internet Speeds tends to be based on Binary multiple at lower speeds - 56kbps  is max Dial-up Modem speed
    128kbps is obviously twice that. The next speed split is like to be 265kbps
    Check that you and your Buddy have at least 128kbps as Upload as well as download.
    http://www.speedtest.net/
    Ideally it should be faster as at that speed you can lose between 10 and 20% in the test  and the overheads of running the connection to the ISP
    Setting the Bandwidth (in iChat) at 500kbps at both ends can eradicate the variances you can get in slower Internet speeds.
    In Snow Leopard Quicktime has become Quicktime X and does have issues playing some Quicktime 7 movies.
    This also applies to Lion and Mountian Lion
    However there are ways to install the Quicktime 7 Player that will cover the codecs that may not be played.
    This info does not apply to iChat though.
    8:11 PM      Sunday; October 21, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • AirPlay and 2 apple tvs (streaming only to one at a time) - possible?

    Very brief question.
    I am thinking of getting two Apple TVs - one for the liing room and one for the bedroom, with a view to streaming any films etc i have on my iMac to the device.
    I've googled and can't find any reference to whether 2 apple tvs is possible - i.e. does the iMac show 2 devices and i can choose which to stream to?
    I'm aware that i can't stream to both devices at the same time.
    So in short, am i able to setup 2 apple tvs and decide which to stream my movies to?
    Cheers!

    It's more or less been said already, but when you don't already have an Apple tv, streaming terminology can be a little difficult to grasp.
    There are two ways to stream content to the Apple tv. You can initiate the stream from the iMac or from the Apple tv.
    If you choose to initiate the stream from the iMac (Airplay) you can only stream one item at a time.
    If you initiate from the Apple tv you can simultaneously stream different (or indeed the same content) at the same time to different Apple tvs.

  • How to find out the Streaming speed of a flash player?

    Hi guys!
    I am Testing web site which is having a flash video files. if I select an video file, it will open a new  window and play the video.
    now I want to find out the video player in which band with using to play with out any buffering.
    Actually our client specified that player can play with out any buffering at 700kbps, I have 1Mb leased line, still it is buffering while playing the video.
    Please help to me how find out the streaming speed of player.
    Thanks
    Tonny

    Hi Markus,
    I don't think ,there is any report which can help to get the serial no of AP.
    Inventory( Report >Report Launch Pad> Inventory)  is the ONLY report which gave the below information but NOT the serial no .
    Inventory
    This report allows you to generate inventory-related information for  controllers, access points, and MSEs managed by Prime Infrastructure.  This information includes hardware type and distribution, software  distribution, CDP information, and other statistics.
    *** If anyone knows more deatils on this ,please share with us ***
    Thanks-
    Afroz
    [Do rate the useful post]

  • How do I get rid of "Apple Photo Streams.exe has stopped working" on Windows 7

    The error message "Apple Photo Stream.exe has stopped working" keeps popping up when I start my PC which has a 64 bit Windows 7 OS. How do I get rid of this?

    I saw that uninstalling  and then reinstalling the iCloud control panel on your computer corrects it.  I did this and it worked for a while but I'm getting it again.  Any ideas??  Thanks!

  • What cables do I need for Apple TV streaming from my iPad to my tv

    What cables do I need for Apple TV, streaming fom my iPad to a HD tv?

    if you have an Apple TV it's don over wifi as in wireless so no cable would be required apart from the hdmi cable the Apple TV connects to the tv with

  • Apple tv stream not working on my TV. Maximum of 30 seconds and then it goes back to the Apple TV screen

    Apple tv stream quits after approx 30 seconds when streaming a movie from itunes on my Macbook Pro.

    Hi there chefkaiser,
    You may find the troubleshooting steps in the article below helpful.
    iTunes: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/ts5209
    -Griff W. 

  • Photo Stream not found in 'Recents' on sidebar.

    Should there not be a photo stream folder under the Recents section in iPhoto? 
    I do see one for Dec 2012 but should I not see the 'Photo Stream' that would contain all photos in the photo stream?
    I am running iPhoto 11 (most recent version)
    Thanks and I look forward to your reply.
    ...Bruce

    If you're referring to the palm tree icon under the Recents section it only reflects the last Event that was visited in the library.
    OT

  • Can apple tv stream from nas?

    I have a Netgear ReadyNas Duo. With all my media from ITunes and the Firefly-Mediaserver is working on it. Can Apple-TV stream this content from my NAS without an working PC?
    Thanks for your answers.
    Greets René

    I will copy and paste what I find out, hope it helps you.
    I have an Airport Extreme, but it works with other routers as well. Find out what communication standard your router supports. DLNA or SMB.
    The Airport Extreme I use does not support the DLNA standards which most external drives like LaCie Fule or DW My Cloud use. I found out it supports the SMB standard though. So a quick search on the App Store with SMB as the keyword showed up a few file managment apps and the first I tried worked!
    It's called FileExplorer Free and can access files on your external drive attached to your Airport Extreme. There were more hits but since the first app I found worked I didn't bother to check out the other apps.
    I tried FileExplorer with songs first and it worked. You can listen to your songs with your iPhone or iPad or Airplay them to your Airport Express and listen to them at your home audio system. I couldn't hear any loss of quality.
    It also works with yorur movies. Just select the movie and watch it on your iDevice or Airplay it to your Apple TV. Works with HD movies as well with no problems. Only downside was that the Apple TV can only display .mp4 files. Even the movies bought on iTunes won't work with the app and the Apple TV. So I had to convert a few movies using the free converter HandBrake.
    FileExplorer works with other types of files like photos or documenst too. Oh and as a bonus: The FileExplorer app can also access your library from the DropBox or Google Drive. Works with NAS drives as well. Looks like you need the paid version though for those extras.
    In case your router supports DLNA search for a DLNA app like 8player.
    So finally I can move my big movie collection to my external drive and still watch it without the need for the Mac or iTunes to run. Hope this helps you too.

Maybe you are looking for