TA27020 i purchased a wireless mouse and keypad to use with my mac, and i have not used it for sometime and now my mac indicates no bluetooth capabilities

I own a wireless mouse and keyboard to use with my macbook pro, i put them away for a while and decided to use them again today, however the mac is acting as though it does not have bluetooth capabilities.  I know it did, how can i fix this!  thanks

Thanks for your reply, The thing is that Bluetooth is no longer there to be turned on, it's gone.  The only thing I see on my desktop menu bar next to time machine is a bluetooth icon, when i click on it i get bluetooth not available. Ive tried several suggestions such smc reset and nothing, Im trying to reinstall mountain lion but i dont think it will help since this is a hardware issue, any suggestions, please!

Similar Messages

  • Wireless mouse and Keyboard Issue after closing the lid - external display

    Can anyone give any insight. Recent purchase of a new Late 2008 15" MBP. I have connected it to an external 24" Apple monitor on my desk and use a wireless mouse and wireless keyboard on my desk top. I have configured the laptop to wake on bluetooth devices. So here is the problem: The laptop when the lid is up recognizes the bluetooth keyboard and mouse. I close the lid/screen. Laptop powers down... the after several seconds I move the mouse and the laptop comes alive... But after that there are no bluetooth devices attached. When I use the mouse, I get "connection lost" with a white figure of the mighty mouse on the screen. The wireless keyboard is not there and I have to open the lid and manually find the mouse and reconnect. The keyboard seems to work however....
    Apple..... any thoughts..... anyone?????

    Hi Stentdoc; I'm thinking, 'connection lost ~= sorta low AA batteries in the Mighty Mouse? (I would put in fresh AA batteries in the mouse and keyboard, to eliminate as an issue that the 'connection lost' is due to low batt voltage; that this is causing the failure to wake.) ... then, in System Preferences > Hardware > Energy Saver, settings for Power Adapter > Sleep, set to "never" for "Put the computer to sleep when it is inactive for ..." to eliminate that as a conflict when trying to wake with bluetooth from sleep induced by closing the lid ...
    Check your current "Sleep" setup (I left my MBP as "3")
    go to Utilities > Terminal
    After you launch Terminal, the first step is to determine which sleep mode your Mac is currently using. You can both view and change the sleep mode using the Unix program pmset. To see your current settings, type (or, copy and paste)
    pmset -g | grep hibernatemode
    press 'enter'
    You should see something like this:
    $ pmset -g | grep hibernatemode
    hibernatemode 3
    So your machine is using mode 3 ... thanks to the documentation for the handy Deep Sleep Dashboard widget, which puts your machine immediately into hibernation mode (so you don’t have to yank all the power sources to invoke it):
    * 0 - Old style sleep mode, with RAM powered on while sleeping, safe sleep disabled, and super-fast wake.
    * 1 - Hibernation mode, with RAM contents written to disk, system totally shut down while “sleeping,” and slower wake up, due to reading the contents of RAM off the hard drive.
    * 3 - The default mode on machines introduced since about fall 2005. RAM is powered on while sleeping, but RAM contents are also written to disk before sleeping. In the event of total power loss, the system enters hibernation mode automatically.
    also, I enabled this (to change back, input "lidwake 1":
    go to Utilities > Terminal
    type in sudo pmset lidwake 0 then "enter"
    it will ask for your password. type it in, that's it!
    Now, when your computer is sleeping with the lid closed, when you open the lid nothing happens until you press any key ... nice: keeps it off when accidentally opened, like in a backpack?
    WARNING: Improper use of the sudo command could lead to data loss
    or the deletion of important system files. Please double-check your
    typing when using sudo. Type "man sudo" for more information.
    To proceed, enter your password, or type Ctrl-C to abort.

  • I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

    I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

    Hello AKCamus
    To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Macbook Pro Retina (15") can't connect to wireless mouse and external USB keyboard

    Hi All,
    I got my new MacBook Pro Retina (15 inch) about 3 weeks ago. It works fine. I got a 30" Dell screen that I am using via thunderbolt/usb adapter. Also, I am using a thunderbolt ethernet adapter. Both adapters work fine without any problems.
    I have an apple usb keyboard connected to the USB hub of the screen, as well as my iphone cable. It is a regular, full size apple keyboard. In addition to this, I have a logitech nano connected directly to the right usb port of the macbook pro.
    This setup was working well until a few days ago. I lost connectivity with my mouse. Initially, I thought the batteries are empty. After replacing them, I still had no connection (again, the usb receiver is *directly* connected to the macbook).
    I changed a few cables here and there and noticed that I can get either the keyboard to work or the mouse but not both at the same time. A reboot did not help.
    Did anybody encounter such a strange problem already? If so, what could I possibly do?
    Thank You,
    --Martin

    Hello nikkig00,
    It is certainly difficult to use the computer if your wireless keyboard and mouse do not connect.  I found a few resources I recommend for this issue.
    I recommend reviewing this article first:
    Troubleshooting wireless mouse and keyboard issues
    http://support.apple.com/kb/ts3048
    If the issue persists, I recommend reviewing the section titled "Top troubleshooting tips" in the article below.  Step 9 specifically stands out to me for the issue you described:
    9. Restart your computer
    Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
    Bluetooth Quick Assist
    http://support.apple.com/kb/ht1153
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Wireless mouse and keyboard not recognized

    I know that I have had this issue before, but can't remember what the solution is (old age?) My iMac G5 PPC has a wireless mouse and keyboard (the old apple white one). The iMac came with these as an option but WITHOUT the bluetooth card inside. (I still don't know how this works, but it does). Anyway, the mouse and keyboard were not recognized when I tried to get on today. The batteries are good. If I go to system prefs (using an even older wired mouse) there is no bluetooth option (since no card is present). I don't know how to get the computer to try to recognize both. Any help is definitely appreciated.

    HI David,
    If the iMac didn't come with Bluetooth software/hardware, then are you using a USB Bluetooth dongle?
    And open System Profile (Applications/Utilities)
    Select Bluetooth on the left under Hardware. You may need to click the gray disclosure triangle so it faces down. What does it say on the right?
    If the Bluetooth icon is in your Status Menu Bar (top right in your screen). Click the icon and make sure Bluetooth is turned on. Then click: Open Bluetooth Preferences and try re-pairing the mouse and keyboard.
    Carolyn

  • Wireless Mouse and Keyboard don't work under bootcamp. Any suggestions?

    I installed Windows 7 through Boot Camp. Everything works, but my wireless mouse and keyboard. If I add a wired mouse and keyboard, they work. Have reinstalled Bootcamp a few times, but when I try and add the devices. they are seen, but then can't pair.
    Any help would be appreciated.

    Well, the 'unplugged' reference was noted earlier and I wasn't sure if you'd get a
    better response than a standard suggestion to try the other ideas in this link first
    •Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    before actually performing the SMC, that is a dragnet kind of catch-all, sometimes.
    All of my keyboard & mouse units are USB and I've gone as far as supplying the
    mouse and other peripherals with a powered USB hub; so power from the Mac
    isn't spread too thin. The keyboard is one of the only items that should be attached
    to the USB port; as it has to work on startup pre-boot keyboard shortcuts... Such
    as SafeBoot, PRAM reset, and others where you need a live keyboard and BT
    may not be up to the task of being ready. Three going on four of my Macs have
    bluetooth capabilities for those items; but I can't justify the continual upkeep cost.
    Spare USB keyboards and a few extra mouse are handy as troubleshooting tools, too.
    There are some USB keyboard references among search results in this linked page:
    https://www.google.com/?gws_rd=ssl#q=Apple+USB+keyboard+troubleshooting
    Perhaps the SMC pre-reset suggestions may help resolve the issue, if not, try reset.
    Good luck & happy computing!
    edited

  • Did intel core 2 duo imacs come with wireless mouse and keyboard

    did intel core 2 duo imacs come with wireless mouse and keyboard

    raffdog! wrote:
    i would also like to know if it came with a remote
    Same answer the earlier ones did the later ones did not.

  • UN-pairing wireless mouse and keyboard ?

    I have a new(ish) 27" iMac, OS X 10.6.3 [ with two-tone display ...but that's another story ]
    I set it up with the wireless mouse and wireless keyboard that came with it.
    The instructions were pretty clear how to "pair" the mouse and keyboard.
    So I paired them both up and got started with my new iMac.
    But I really didn't like either one (to each his own).
    Tried my best but just never warmed up to them.
    So, I have just gotten me new, third party, wired mouse and wired keyboard.
    Question: am I supposed to formally UN-pair the mouse and keyboard?
    Seems like you ought to.
    Tell the iMac to quit looking for them?
    There's an on/off switch on the mouse.
    I can just turn it off.
    But do I UN-pair it first.
    Or anything?
    And...there's what the manual says is an on/off switch on the keyboard.
    But it seems to be an "on/on" switch.
    Maybe this is a "small deal".
    Or maybe it is a "no deal at all".
    But I find that some times it DOES make a difference whether you do something just the right way or not.
    So, just trying to find out.
    Thanks,
    James

    David,
    I have also invoked the wrath of someone that I was assisting with an issue who accused me "assuming" that they were a beginner and of talking down to them. It is often a thankless position.
    I was mainly poking fun at myself for being so basic in my understanding of some of this stuff.
    But I understand exactly what you're saying.
    Hard to know isn't it?
    I believe that if you highlight each device separately in the list, that you can then select the - symbol next to the cogwheel and delete the device altogether from your iMac.
    Well, I WAS highlighting each device separately, but all the "cogwheel" was giving me was the "disconnect" option.
    Then I wondered, hmmm... what's these little "+" and "-" symbols next to the cogwheel mean?
    BAM! yep, the minus sign removes them from the computer completely.
    ..which, if I'm not going to be using them again was what seemed TO ME the thing to do.
    Thanks for your help!
    James
    P.S. And I just now noticed, someone deemed my passing comment in my OP about my display to be politically incorrect. Didn't realize it would have been a big deal. Oh well, live and learn.

  • First time user trying to set up new Mac pro, wireless mouse and wireless keyboard together?

    So  I just bought a new Mac Pro, wireless keyboard and mouse. i am a first time Mac user. How do I even get started......connect the wireless mouse and key board to the Mac Pro desktop to even get started??

    Just turn on the mouse and keyboard and observe that the green light comes on and starts to blink then turn on the Mac. The Mac should give you on-screen instructions.

  • Why do I sometimes suddenly lose Bluetooth from my Imac? I use it for my wireless mouse and keyboard. I then can't find it in system preferences but have to shutdown my Mac and hope it comes back

    This is an infuriating problem and wondered if it happens to other people too and if I am doing the right thing by turning the Mac off then on again.

    Hi there vickivoo,
    You may find the troubleshooting steps in the article below helpful.
    Troubleshooting wireless mouse and keyboard issues
    http://support.apple.com/kb/ts3048
    -Griff W. 

  • My pointer keeps turning into a colorful spinning pinwheel. Mac OS X (10.5.8) using a wireless mouse and keyboard, desktop computer

    My pointer keeps turning into a colorful spinning pinwheel. Mac OS X(10.5.8) using a wireless mouse and keyboard ,desktop computer.

    The spinning wait cursor (or "beachball") generally means there's some problem that's causing the current app to freeze, or slowing down the current application, or that's slowing down the whole system. 
    Here's an overview of the spinning wait cursor.
    Make a backup first, using the Disk Utility tool booted from your installation DVD to external storage.  This backup to ensure you still have access to your most current and complete data, shut this be a problem with your hardware.
    Then use Utilities > Activity Monitor.app and the Utilities > Console.app tools to see what's going on, and whether there are related errors being logged. 
    There are some general troubleshooting articles around, too.

  • Apple wireless mouse and keyboard stop working ... now says OS X version and bluetooth incompatible

    For no apparent reason my apple wireless mouse and keyboard stopped working. I was not upgrading or installing anything, the batteries are good, nothing was changed as far as I know. Now bluetooth discovers the paired devices, connects for about 30 seconds, the disconnects ... or stays connected but doesn't work.
    What's happenned ... I'm rushing to finish a big job ... any ideas? I've tried re-pairing but doesn't work ... says that OSX version may be incompatible with device bluetooth ... I'm using Lion so maybe there is another lion problem?

    Hello:
    Barry: What do you mean with "making devices favorites"?
    This is the method:
    Go to system preferences>bluetooth.  Highlight an item in the sidebar.  If detailed information does not appear, click on the little gear and select show more info.  Then click on the gear again and select favorite.
    And how could an hardware-related problem be (temporarily) solved rebooting the OS?
    Intermittent problems are, IMHO, most often caused by hardware.  Restarting will occasionally "fix" problems - why, I do not know.
    Barry

  • TS3048 how to turn on bluetooth when you only have a wireless mouse and keyboard

    How can you turn on the Bluetooth when you only have a wireless mouse and keyboard?

    Hello:
    Read this (the part about OS X not allowing Bluetooth to be turned off unless a USB mouse is connected):
    http://support.apple.com/kb/TS3048?viewlocale=en_US
    I have an old USB mouse available in case something happens to my BT mouse.
    Barry

  • Not responsive wireless mouse and keyboard, No internet/wifi and Bluetooth connection.

    Hi,
    I need help as both my wireless mouse and wireless keyboard are totally no responsive and I replaced them with fresh new batteries. My wifi/internet connection is offline too. My Bluetooth signal is the Bluetooth with jagged lines "Bluetooth offline". I tried to disconnect all my USB devices and restarted. I tried the methods listed here but to no avail.
    Yesterday afternoon there was a lightning in the skies and it caused blackout throughout my whole house. So it might be due to the power surge from the Lightning but all my other devices like my iPhone and modem router are working fine. I restarted the router too. It was fine the whole evening till nighttime yesterday. This morning I woke up, I can't do anything at all.

    First thing to try is resetting the PRAM per the instructions below. If that does not work then please use the instructions on how to connect a Bluetooth mouse and keyboard below.
    iMac SMC and PRAM reset
    Troubleshooting wireless mouse and keyboard issues - Apple Support

  • Can I have my wireless mouse and the magic trackpad both active at the same time next to my computer?

    Can I have both my wireless mouse and the Magic Trackpad active at the same time next to my desktop iMac?

    Yes.  I do.  I use the Trackpad to make fine adjustments for video edits.

Maybe you are looking for

  • Can't Get Chapters to Show on iPad

    Hey, Well I think I've tried most everything I could find online and here but I still can't get my chapters to show, other than, "Chapter 1 - Chapter 2" etc. They do show in iTunes when playing the video but not when it's transfered to my iPad. I tri

  • Just bought a season, cant open iTunes any more... Help?

    I just bought Season 1 of It's Always Sunny in Philadelphia, but while they were downloading, one of them didn't start, and when I said "check for purchases" it didn't do anything. So I decided to quit because it would prompt me to resume the downloa

  • GUI_DOWNLOAD unknown_dp_error

    Hi I have a file download some data using GUI_DOWNLOAD. When I download to C:\ on my laptop, it works fine. But when I do the same to a server location I get unknown_dp_error. My server location looks like : WAPRDFSFIN01\Finance\Accounts Payable\SAP

  • Had a thunderstorm last night and now printer is reading offline. how do I fix it?

    when i press print, nothing happens.  laptop says printer is offline.  dont know how to fix it

  • Software update nokia 6300

    I am facing problem in updating phone software. The error message is "unable to connect.no software download". I am using nokia 6300.thank you.