TA38482 after i installed an apple software update i lost my shortcut to itunes and now cannot startup itunes. Any ideas
I was alerted to an Apple software update on the bottom of the desk top. I clicked this and then installed the update. When i next tried to use the shortcut to startup itunes I got a message which told me the shortcut had been moved or was no longer working.
I looked for another shortcut but could not find one. Next time i tried the shortcut i was asked if i wanted to delete the shortcut as it was no longer useable. I agreed and hit the delete button.
I lost itunes completely but found the whole thing in the recycle bin. I clicked to restore itunes to its original place and it moved back but i still have no shortcut or have found any other way to startup itunes.
Can anyone help?
Andy
If the device is not being detected in iTunes, has a different USB port or sync cable been tried? What about a reboot of the comptuer?
As for pictures/videos taken with the device, they are designed to be copied to a computer on a regular basis. Did you choose to not do this prior to attempting the update? They may be lost at this point (although they should be in the backup, but no guarantees).
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Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man -
ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks
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installed latest update of itunes and now cant open it at all i get a message saying theres a file missing and i need to re-install itunes but after the 6th time its still the same ,getting really ****** off with it now !!!!! HELP!!!!!!!!!
Hey crebely!
I have an article here for you that may help you troubleshoot and resolve this issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for coming to the Apple Support Communities!
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CHeck Norton or McAfee, whatever security software you have. Remove iTUnes from its list and then re-add it. Make sure everything is added: both iTunes.exe & iTunes Helper.exe.
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UPDATED iTunes and now cannot open it
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Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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I have reset my ipod and cleared all the info on it. Now I am unable to download any apps. It says I need to update the software but I don't seem to have that capability. What do I do?
Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews -
Had itunes before after virus my computer deleted all intalled items and now cannot reinstall itunes
I have previously had iTunes. My computer got a virus after a few years of having it and I allowed it to uninstall everything I have installed on the computer. So that fixed the virus but I am now trying to get my photos off my iPhone to put on my new phone. I have tried downloading it off the home page and it says "Thank you" but the box never pops up to ask if I want to "run" it. I tried using the forms on iTunes Support. It told me to uninstall iTunes (and its various things with it in a certian order) using the command prompt. The only thing my computer had that associtated with Apple was the Bonjour and I uninstalled it and tired the download and again it didn't work. I then reset my computer and tried to reinstall it and it still wont work. Any suggestions? I need help
There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads:
iTunes 12.1.0.71 for Windows (32-bit) - itunessetup.exe
iTunes 12.1.0.71 for Windows (64-bit) - itunes6464setup.exe
There is an alternative downloader for 64-bit editions of Windows here:
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that seems to address the playback issues that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer). The "for older video cards" reference does not seem to fully define the scope of systems for which this alternative works better.
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Please help! I have tried everything suggested by Apple to remedy this problem to no avail. I even have removed iTunes completely and downloaded/installed the newest version again. I did not want to update, but the store would not let me purchase a new release with my older version for some reason? I always hate modifications/updates. They never seem to work properly. Thanks for any suggestions in advance!
i had the same thing happen to me. as usualy new version of something stops something else from working. its final cut pro updates all over agian. anyway... the above posts helped me get a solution so i will share it;
since i didnt have any virus protection it appears to be the built in windows firewall doing the damage. on my machine i had to navigate to the windows security icon which is burried : start -> programs -> accessories -> system tools -> security center. then scroll down to "windows firewall" to the "exceptions tag". "iTunes" was already selected as an allowed program so i deleted it and then added it again (manually add program, then browse to wherever you saved iTunes to. likely in program files). the newer version came up as "iTunes.exe" not just "iTunes" as before.
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Itunes updated to 11.1.4 and now cannot open Itunes at all...
Also, am trying to install itunes and getting message "Apple Service Device" failed to start.
Seems like everyone's having the same problem. I uninstalled itunes and associated programmes including Bonjour however the Mobile Device Support Programme...it starts to uninstall and then reinstalls itself. That aside, I then tried to download itunes to reinstall it but it doesn't want to know. *** is going on????
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