TA38603 ipod restore error 1611

Hello, i recently replaced the screen of the ipod in question, while i had it i managed to disable it guessing the pin number (the owner was away and i needed to test the device once it was fixed) Well i finally got all their information to connect it to itunes, so i was going to try to restore the ipod, but i keep getting "the Ipod"ipod" could not be restored. An unknown error occured (1611). Is it becuase she needs to connect it to her itunes for it to work? I tried it with her account and my account on my PC.

Hello sorry to see you are experiencing this today. Please check out article below as it does contain information to better assist you in possibly getting your iPod Touch up and running again. Post back if you need more assistance from the community.
Update and restore error messages on the iPhone and iPod touch
http://support.apple.com/kb/TS1458

Similar Messages

Ipod restore error (1611)

Hello, i am having trouble with my ipod touch 2nd gen. I got it all working and fine when i first got it. But one day, when i tried to charge it with my computer, it wouldnt recognize in my itunes. Then, i tried to do the 5 R's, then i finally restored my ipod, with the restore function on my ipod, and completely restored my itunes. But now, i must restore and update to use my ipod on my computer. When i try to do that, i get this unknown error (1611). Please help!

Hello sorry to see you are experiencing this today. Please check out article below as it does contain information to better assist you in possibly getting your iPod Touch up and running again. Post back if you need more assistance from the community.
Update and restore error messages on the iPhone and iPod touch
http://support.apple.com/kb/TS1458

IPod restore error AND iTunes won't redownload. HELP.

So I managed to let my battery die completely on my iPod by playing too much scrabble, but when I plugged it into the computer it said that my iPod was in recovery mode and I should restore it. I've tried to restore it 100 times but I get the iPod restore error {14} every time. I know there's another topic about this, but when I went through each and every single step that was offered, I uninstalled my iTunes, and when I went to download it my computer tells me there's something wrong with the setup file and won't allow it through, no matter how low the security settings are. I'm about to lose my mind here. When I plug my iPod into another computer it's not recognized at all. It won't charge with a regular just charge cable, nothing. Save me please.
Message was edited by: Chloe W

I fixed the iTunes part. But even after all that I did get it redownloaded, my iPod still doesn't restore.

I Phone4S restore error 1611 how to solve

I Phone4S restore error 1611 how to solve

Here's how:
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

My apple tv cannot restore error 1611 how can i fix that

apple tv cannot restore error (1611) how can i fix this problem

Hi djgreen06,
To help resolve this error code 1611 when you're trying to restore your Apple TV, please follow the information in the article below.
Apple TV: Unable to restore using iTunes - Apple Support
Take care,
Alex H.

TS3694 Just took my 1st gen iPod out of it's original box, never used before. Plugged it into my new Mac book Pro and it recognizes that the iPod is in recovery mode but when I click to restore, error 1611 comes up - but that error code doesn't say what

I had an 8GB 1st gen iPod in it's original box in storage and just took it out to hook it up. Charged it overnight, plugged it into new Mac Book Pro and it was recognized as being an iPod in recovery but other identifying information was all indicated as "n/a" (so, unknown OS, etc). Error code 1604 came up so I downloaded iTunes on the Mac Book and it is currently showing version 10. But now when I try to restore the iPod, error code 1611 comes up and the troubleshooting doesn't tell me what else to try. The USB connector that came with the iPod was also never used before - brand new also from the box so that should be fine. I also tried a different USB port on the Mac Book. Any ideas?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

Ipod Touch error 1611 during restoring. PLEASE HELP!!

I've bought my new ipod touch then I Updated to the new version. After that, there was an error showing on iTunes that my ipod touch had to be restored. Then in the middle of the reparing, it apears a message saing it couldnt restore due to error 1611. Please help me! I Have no idea what to do. I have allready reinstaled itunes and all apple aplicantions and it still happens this.
When I connect Itouch to itunes, it says that its on restore mode and happens this error. And all the discriptions of the itouch on iTunes says "N/A".
Please help me!
Thanks,
Filipe Baruzzi

Wow, and to think I was alone in this! I think this must be a glitch in the Itouch or something, because NO ONE seems to have an answer. I am having the exact same problem as all of you. SOMEONE - PLEASE HELP US!!!!!!

HELP ME!! and my ipod touch error 1611 its

i tried to restore my ipod touch cause itunes would not recognize it no matter what i did and when i plugged it in to my laptop it opens with autoplay,so i tried everything i disabled it in autoplay,when i tried to restore my itouch halfway trough a window pops up and says new hardware found that's saying it a digital camera and i have to look for the driver software,and since my ipod is not a digital still camera it ends up saying restoring youre ipod was unsuccessful error 1611 What should i do....o and i tried unistaling itunes and quick time already and reinstaling them but nothing so my ipod is basicly stuck at screen the one with the itunes logo and usb cable.btw my ipod is brand new i got it yesterday

Hi,
Have you ever used the iPod touch with iTunes on this computer?
Try the general tips in this article: http://support.apple.com/kb/TS1275
If the issue persists, the iPod may need service. This web page: https://selfsolve.apple.com/GetWarranty.do will provide the available service options.
-Jason

I have a restoring error 1611

Hello, today I wanted to sync my iPod Touch 4G into iTunes wich is running iOS 6.0 and not yet updated to 6.1.1 not jailbroken and when I plugged it in I saw "Can't connect this iPod to iTunes." I was a bit surprised. I did put it in DFU mode to restore it and at the end of the restore, An unknown error occured: 1611.
Please help...

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1611

Ipod Restore Error

Hi all,
Sorry to make my first post here a cry for help, but desperate times call for desperate measures.
For the past day or 2, my iPod has been stuck on the loading screen (apple logo) when turned on, and it is not being picked up by iTunes. From reading other threads, I decided to put it into restore mode and reinstall the firmware.
The problem arises now, during the restore, the iPod seems to leave restore mode and go back to the loading screen. Windows indicates that a usb device has disconnected.
At this point the restore will fail with Error: 6, and in one occasion Error:13.
I'm at my wits end with this one and cannot think of a solution thus far. Any help any of you can provide would be greatly appreciated.
Using: Windows XP
iTunes: 8.0.2.20
Firmware: 1.2.1
Cheers,
Rodg3

HERE IS MY ERROR LOG IF IT HELPS ANYONE:
2008-11-24 17:55:32.296 iTunes.exe[4752:1708]: restore library built Oct 24 2008 13:46:43
2008-11-24 17:55:32.296 iTunes.exe[4752:1708]: iTunes: iTunes 8.0.2.20
2008-11-24 17:55:32.296 iTunes.exe[4752:1708]: iTunes: Software payload version: 5G77a
2008-11-24 17:55:32.562 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
2008-11-24 17:55:32.562 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2008-11-24 17:55:33.062 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
2008-11-24 17:55:33.062 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2008-11-24 17:55:33.562 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
2008-11-24 17:55:33.562 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2008-11-24 17:55:34.062 iTunes.exe[4752:e40]: USBControlTransfer: error 0, usbd status c0000004
2008-11-24 17:55:34.062 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
2008-11-24 17:55:34.062 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2008-11-24 17:55:34.562 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
2008-11-24 17:55:34.562 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2008-11-24 17:55:35.062 iTunes.exe[4752:e40]: AMDeviceIoControl: GetOverlappedResult failed
2008-11-24 17:55:35.062 iTunes.exe[4752:e40]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: USBControlTransfer: error 0, usbd status c0000004
2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: radio-error not set
2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: unable to open device_map.txt: No such file or directory
2008-11-24 17:55:35.562 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress -1
2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: bootstrapping restore with iBEC
2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: WinDFU::OpenDFUDevice: path: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#502e595d
2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: WinDFU::OpenDeviceByPath: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#502e595d
2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 4
2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 8
2008-11-24 17:55:35.656 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 12
2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 16
2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 20
2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 24
2008-11-24 17:55:35.671 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 28
2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 32
2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 36
2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 40
2008-11-24 17:55:35.687 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 44
2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 48
2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 52
2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 57
2008-11-24 17:55:35.703 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 61
2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 65
2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 69
2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 73
2008-11-24 17:55:35.718 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 77
2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 81
2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 85
2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 89
2008-11-24 17:55:35.734 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 93
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 97
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::UploadData: EOF, cbRead: 2212
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 4 progress 100
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::UploadData: ZLP
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFESTSYNC
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::ProcessUpdateState: status.bState == DFUSTATEMANIFEST
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFEST_WAITRESET
2008-11-24 17:55:35.750 iTunes.exe[4752:e40]: WinDFU::ResetDevice: resetting...
2008-11-24 17:55:36.140 iTunes.exe[4752:e40]: WinDFU::FinalizeDfuUpdate: success
2008-11-24 17:55:36.140 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: operation 31 progress -1
2008-11-24 17:55:37.140 iTunes.exe[4752:e40]: <Recovery Mode Device 01DC8D08>: Recovery mode succeeded
2008-11-24 18:00:39.093 iTunes.exe[4752:1708]: iTunes: Restore error 1604

IPod restore error 1604

iPod Touch 1.1.3 restore error in iTunes 7.6 -- Windows XP Pro
I,ahem... JB'd... my iTouch, and I "DID NOT LIKE IT" so I tried restoring it. Now I get the error 1604 right after it is "Preparing iPod for restore..." screen, saying, "The iPod "iPod" could not be restored. An unknown error ocurred (1604)"
I have looked on Apple.com and even Googled it for hours. I tried rebooting, trying another USB port, trying another user on the computer, and draining the iPod's batttery. Also, when it is restoring, the "Connect to iTunes screen" is still active and the white cord has the circle progress thingy. Is this normal? I have restored it before and it used to show the Apple logo with the circle thingy. Also, when I connect the iPod when it is booted to the "SpringBoard" iTunes says that "The iPod could not be synced because the Apple Mobile Device Service is not active" even after I located the "AppleMobileDeviceService.exe" and opened it. After the error message goes away when I click "OK" the iPod reboots into "DFU Mode" (as I think it is called). Also, I can only reboot it to the SpringBoard if I use Zibri's ZiPhone 2.0 utility to "Verbose Boot."

For those of you who ask...
JB is an acronym for JailBreak. I didn't want to spell it out directly in an Apple hosted Help Discussion, seeing as I don't want to deal with the consequences. If you still don't know what the above term means or refers to, go ahead and google it.
DFU Mode: I suppose it stand for "Download Firmware Update" seeing as when I connect it during this mode that it has the error "Could not contact the iPod update server. Try again later" or something to that effect(my internet is not working, it is unrelated and the internet company is trying to solve the problem right now, but I am getting very impatient with them). I don't have any clue myself what it really stands for, and I can't find it anywhere on Apple.com. What exactly is DFU mode? I suppose it doesn't help even now, except for you to experience it for yourself:
To get into "DFU Mode" hold down the home and power buttons until the iPod is shut off. At this point, keep holding the home button, but release the power button until iTunes detects it in that mode. The screen should remain black after it is shut off. If it reboots, or ends up in "Connect to iTunes Restore Mode" with a picture of the cable and iTunes logo, please try again.
To get into restore mode with the iTunes logo and iPod cable, push AND hold the Home and power buttons until ou see the Apple logo. At the exact same moment you see the Apple logo, release the power button but keep holding the Home button until the above described screen is shown.
My question: What is the difference between the two modes, and would DFU mode fix the 1604 error I receive when I try to restore it in "Connect to iTunes mode"?

How can I get iTunes to recognize my iTouch? And I can't force restore, error 1611. Help?

My iTunes does not recognize my iTouch and I want to restore it to factory settings. I am not able to restore due to an error 1611. What does this mean and how can I get my iTouch to work again, currently it won't even start to charge.

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694#error1611

Liquid Contact Indicator? iPhone 4 not restoring (error 1611)

My iPhone won't restore even though it is recognised by iTunes. After an initial 'restore attempt' process, I get the following error code (Error 1611).
I have taken the iPhone to a technical repair store and after a quick examination, I was told that the iPhone had suffered water exposure and was out of warranty. I explained that this could not be possible as the phone had not been in water, was well looked after and was in immaculate condition. He proceeded to explain that the Litmus Paper indicator at the base of the device had turned colour. I again explained that I had not exposed the iPhone to water and queried how the iPhone could be perfectly functional during the evening, not be exposed to water during the night, but was dead the next morning due to apparent damage from water?
After again explaining that the iPhone had not been exposed to water, I asked whether or not humidity could be a cause of water damage. He said yes, this was possible.
Has anyone else experienced this type of issue? What can be done about a 1611 error?

Try getting your phone in DFU mode. If this doesn't work, you most likely do have a hardware failure:
1. Close iTunes.
2. Connect your iPhone to your computer and then launch iTunes.
3. Turn your iPhone off (hold down the power button at the top of the iPhone).
4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
6. Hit the OK message that should popup to restore your phone.

Tried to update my phone it would not do it then it said to restore i tried it said cannot be restored error 1611 what does that mean

I tried to update my phone it would not let me do it then it said to restore it i tried that it said error 1611 has occured what does that mean

Error 1611:
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
** Copied from http://support.apple.com/kb/TS3694#error1611
Troubleshooting security software issues:
http://support.apple.com/kb/TS3125

TS3694 ipod restore error 3194

I received a ipod touch restore error 3194. What is the problem?

See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Also
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

TA38603 ipod restore error 1611

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