TA44469 i have a video that plays on my iphone, but when downloaded to windows, only the audio plays and the video is black. help,
i have an iphone 4s. I can take a video and play it on the 4s just fine, i have always been able to down'load to my pc and view videos with no trouble. But since mid-october 2012, when i download the video to my pc, and try to play it, same as always, I am getting only audio and the video part is black. I can hear everything happening, but no picture. any thoughts?
Try updating to QuickTime 7.7.3. (That has helped a few people who were getting that when trying to play the videos with version 7.7.2.)
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i make videos using my go pro hd camera, but when i export it only half of my 3 min video shows up with the audio playing in the background, plus when i try to select the quality in the export options it won't let me select 720p or 1080p?????? help!!!
What you could do now is break up your video into smaller parts and render them out, then assemble them again as a whole.
I know this is not the best fix, but it might work.
You can duplicate an edit in the main screen, then delete the last bits and export,
do the same for the other half.
Then import the two bits (or more if you need) in a new edit.
Out of curiosity, can you post what format the video is in?
Copy a video straight from the camera to your computer.
Open it in Quicktime player, and with out playing type Apple + i
or Control + i for PCs
It should tell you lots of info about the video, and might help us to see what is wrong.
This is what it looks like: -
The App Store says I have 3 apps that need to be updated but when I go to update no apps show up
The App Store says I have 3 apps that need to be updated but when I go to update no apps show up
I have a similar problem and have had this before.
I rang Apple the first time and they said because I had 2 Apple ID's this can happen so I cancelled one Apple ID (which is another problem and drama in itself) and that resolved the issue.
I now have the problem again with only one Apple ID so I've transferring purchases from my iPhone and iPad to iTunes. Then I synced again and hoped for the best. Unlucky! Didn't work. Time to call Apple support again... -
I have a song that shows in my itunes but when I click to play it, it says file is lost?
I recently went to click on a song in my itunes and an error message came up and said file not found. I have searched everywhere for the song and have had no luck. Is there any way to re-download the song from itunes?
This is not the problem. We are using quicktime on the pc's and the mac. I also tried to open the file on the pc with other programs and it doesn't recognize the file. The file opens fine on my mac but I cannot save it as a new file. It says that "the end of the file was reached." The recording was made in iShowU then edited in Quicktime Pro.
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Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
how do i change this?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another. -
That pretty much sums it up. I wanted to create some more room on my iPhone, so I went through and deleted every single message. How can they still be taking up nearly 2 Gb of space?
- Have you tried another cable?
- Another USB port?
- When you have the problem, connect it to another computer to help determine if you have an iPod or computer problem.
- Try just restoring the iPod to factory settings/new iPod. Do not restore from backup. If you still have the problem with this and all computer that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I have 2 apple ID'S on my iPone, when I try to log into app store etc the wrong ID comes up and I dont know how to change this so I can use my primary ID
Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.
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my question is in the titile. please help me
Hi John Henry Cabatic,
If you can, go to the Apple Store and give them all of your email addresses. Hopefully, you've written down or know the passwords if you still use them. You won't need them there but the one that works is the one Apple will use to communicate with you. (They are changesable, though.)
Did you get an ipod many years ago and used one of the ID's there and then forgot about it? That happened to one of our sons. Apple helped him over the phone.
Texas Mac Man gave you the link which would usually work, but given that they only allow you three trys at it, you'll have a problem. If that's the case, call Apple support.
(I'm not a sir, though I think that was very respectful of you to be so polite. I'm a woman.)
Hope this helps. -
Cant update apps.
Sadevries wrote:
Cant update apps.
Please describe what happens when you try to update apps. -
I have m4v files that have subtitles and sound options they play fine on my computer in itunes and but when i watch them on my apple tv there is video but no sound ... why ? all my other videos are fine and they in mp4 format.
Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.
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My computer won't play videos from site like the Daily Show and the CW, but they stopped working last week. I have the newest version of Adobe player. Anyone know why the full videos will not play?
I failed to mention that the sound does play on the videos that are not playing.
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I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?
If you made a backup before you restored it you can restore your iPhone from a backup and your game data should be restored. When you connect your iPhone in iTunes you can right click on it in the sidebar and select restore from backup.
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Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouTube for instance works just fine Siri works just fine. I can't make a call or receive a call whatsoever because all I hear is static and I haven't dropped the phone in water nothing has really happened this literally happened overnight
This is a wireless carrier issue. The fact that the speaker & microphone work properly for other apps is a great indicator that your device is fine.
Contact your wireless carrier about your call quality issue. -
I have a .mov file that plays on my mac but when someone tries to play it on a pc, they get an error 128 message. Help! Please!
This is not the problem. We are using quicktime on the pc's and the mac. I also tried to open the file on the pc with other programs and it doesn't recognize the file. The file opens fine on my mac but I cannot save it as a new file. It says that "the end of the file was reached." The recording was made in iShowU then edited in Quicktime Pro.
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i have problem in FCP while playback in Sony TV, it only shows freedge frame, Video can play smoothly in FCP but in TV it shows only Freedge frame.
Come on gents and gentesses...... I'm really sweating on this one. Can't properly display my combined audio and pic when showing the Timeline contents of FCP in the MacPr's TV monitor Only the pic is appearing without any proper sound, as reported above. Just a mono row.
Does nobody have any idea on the problem or am I too far up to date with the MacPro and FCP 5.1.4 for even Apple to let me in on the way to rectilfy. Bloomin' upgrades...... !
Ron.
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