TA44475 I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do?

I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do? I have copied them into the music file along with the mp3 files but they still dont open in iTunes.

From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

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I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've oreviously purchased. What do I do?

I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've previously purchased. I know this isn't a matter of having tI many devices on one account because I only have my phone and now this laptop on it. What do I do?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

I have just bought an ipad mini and want to add it to my itunes account. when I connect it its asking if i want to restore from my iphone or set up as new. which one do i choose please

please can some tell me how to add a ipad to an existing itunes account without it wiping my iphone

Hi shuvs,
Based on your description, you would most likely want to set it up as new, then simply add your iTunes account info during setup. There are also several other ways to add your existing content to your new iPad. You may find the following page helpful:
Apple Support: iPad Essentials
http://www.apple.com/support/ipad/essentials/
Regards,
- Brenden

I have just bought an iPad mini and to transfer my contacts,music etc via iTunes on my PC, the PC crashes - is this because of the different operating systems?

Can anyone please help

Hi Pa23from Argyllshire,
This error: I have just bought an iPad mini and to transfer my contacts, music etc via iTunes on my PC, the PC crashes should not occur.
The best guess is this crash is caused due to an issue with the PC.
Make sure your iPad is updated to the latest operating system: iOS 7.0.4 and make sure iTunes is updated to iTunes 11.
iTunes 11 is optimised for iOS 7, so if you have an iOS 7 device and non iTunes 11 computer, life would be hard.
Try to update iTunes to 11.1.3 from: http://www.apple.com/itunes/download/
Even try uninstalling iTunes and then re-installing. iTunes will not lose any of your iTunes songs when your un-install it as iTunes stores every media item in a folder found in (or around): C:\Users\NAME\Music\iTunes
Obviously iTunes and iDevices work best using Mac iTunes however; iTunes 11 and iOS 7 iPad Mini should work fine.
In summary possible solutions:
1.       Update iPad Mini to iOS 7 or better (iOS 7.0.4)
2.       Update iTunes to iTunes 11.1.3
3.       Restart both PC and iPad
4.       Uninstall iTunes from PC
Many Thanks, Happy New Year and I look forward to hearing from you regarding this crash!
iBenjamin Crowley

I have just bought my first MacBook Air do you need antivirus software?

I have just bought my first MacBook Air should I have antivirus software like you do for a Windows base PC?

I don't recommend anti-virus software for a Mac. Such software often causes more issues than it solves.
Be careful about the websites you visit, the links you follow, and the attachments you open and you should be fine.

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

I just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

HT201302 I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

How to Transfer Photos from an iPad to a Computer
http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer
Importing Personal Photos and videos from your iOS device to your computer.
http://support.apple.com/kb/HT4083
Copy Photos (& Videos) Between iOS Devices
http://tinyurl.com/cnz95bc
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

I just bought a macbook and tried to add it to my home share but got a message that there were too many devices. How do I deauthorize machine I nolonger have?

I just bought anothe macbook and tried to add it to my home share but got a message about too many devises. How do I deauthorize machine I no longer have as I am sure some of those I threw out had itunes?

You'll have to log in to your iTunes account. On the Account Information page click on the 'Deauthorize All' button. You will have to re-authorize all the computers you presently want to associate with the iTunes account. (See screen shot below.)
In the future, to avoid having to deauthorize all and then re-authorize, select 'Deauthorize This Computer…' from the 'Store' menu on the computer you no longer want to use with the iTunes account.

I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

What is "Adobe XI" - Reader, or Acrobat?
But either way, 'Save as Adobe PDF' is a Word function, independent of what Adobe software you have installed.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

I just bought my first macbook and I want to know to write a document.

I just bought my first macbook and I want to know how to write a document. Does the macbook come with a comparable Microsoft Office Works but for Macs? Or do you have to purchase it?

Hi Rosa Anna,
Like Stedman1 mentioned the Mac includes Text Edit, witch can open and edit 95-98 Word Files. To use text edit. Go to the dock (the icons at the bottom of the screen), then click on Finder. Go to the menu bar, chose applications. When the applications window opens, locate and double click on "TextEdit."
Pages, will also open word files.
Microsoft makes Microsoft Office for Mac Home and Student 2011. It's not bundled in with the computer; when some thing bundled in with the computer your paying for it, you don't don't have a choice in the matter, and not every one wants Office. Most pcs these days come with a 30 day trail of office.
Microsoft offers the same 30 day trial for the mac.

I have just bought a hdmi tv and would like to view very high quality images, using apple tv, stored on my external hard drive. I also have blue ray movies stored on my external hd. will i be able to stream these to my tv and view them in 1080p?

I have just bought a hdmi tv and would like to view very high quality images, using apple tv, stored on my external hard drive. I also have blue ray movies stored on my external hd. will i be able to stream these to my tv and view them in 1080p?

sorry, why isn't correct?
i try convert video with quick time to apple tv, import in itunes( that's ok) but is impossible to synchronize my apple tv ( unsupported file).
where I wrong?
please could you explain me the correct procedure?
i have some video ( holiday movie an photo movie in mpeg2 full HD) to convert for apple tv, and from 2 years some video editing with imovie.
normally I prepare my video with Imovie, create a file .mov full hd (like master) and with roxio convert file for apple TV.
apple world is new for me, after 25 years with microsoft!
thank so much
mauro

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

first time you connect it to the computer you sync the iphone with it should ask if you want to setup the ipad as a new device or restore it with a backup of another ios device
if you say yes the content of tne iphone will be put on the ipad
if you later one wish to do the same thing one can restore it by navigating to the ipad in itunes on the computer and choose to restore it there to the backup of the iphone
if you don't want to restore then you can just mark the apps in itunes you wish to sync to the ipad
if you don't sync with a computer then you can't be charged for an app more then once it's tied to your appleID and any attempt to buy it again will result in a free download
one can also access apps tied to the ios device under purchasees in the app store app

I have just bought VAIO Fit 11A and it come up with a bundled PSE12. is it trial or full version?

I have just bought VAIO Fit 11A and it come up with pre-loaded PSE12. In the first time I ran it, PSE request the Abode ID so I created the Adobe ID.
Then, it run and work properly but today it show the notice that the software is trial version and can be used for 30 days or enter the key.
So, My question is the bundled PSE12, is the full version? If it's full version, how can I find the key? Should I contact Sony support or Adobe support team?
Thank you.

You will need either a serial number or a redemption code (which lets you get a serial number). For bundled versions, whoever bundled it (in your case Sony) is responsible for distributing the serial numbers, so you'd need to talk to them, or else wherever you bought the computer.

TA44475 I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do?

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