TA48312 i have ip and need to download ios 5, my computer runs windows 6 and ip has no update button under general to just download updates what can i do?

i have an i pad, plain not a ipad 2, it doen't have update button under general settings, how do i get ios 5.l.......download. Then i go to i turnes and can't fine where to go for the download everyone directs me to in the i tunes store.

You must upgrade to iOS 5 or greater to have such a feature.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                      iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                      iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1
iPad 3                                          iOS 6.1
iPad 4                                          iOS 6.1
iPad Mini                                     iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

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I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2

HT4623 I do not have the software update button under general? How do I update?

I do not have the software update button under general. How do I update?

Hi!
you first you should update your device with iTunes in computer to iOS 5 then OTA (over the air) update button will be enable.
for updating with computer:
1- Download latest version of iTunes from here.
2- connect your iPad to computer (iTunes).
3- in left side (iTunes 10 or older) or in top right (iTunes 11 - latest version) your iPad will be apear.
4- click on it. in summery tab you find update button.
before using iTunes on computer please read the manual carefully or see here and find your own topic.

HT4623 I have no software update button under General?

My iPad keeps freezing up. I have tried to download updates but have no software update button under the general tab. (iPad is 2yrs old). Any suggestions?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 I can't update software because my iPad doesn't have a update button under general how can I update the software

I can't get my iPad to update it's not a iPad 2 and it doesn't have a software update button in the the setting and general location.

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

Trouble downloading photos to my computer running Windows 8.1j

I don't get an option menu for how or where to download my pictures when my phone is connected to my computer. This used to be done automatically.

What version of iOS is your iPod running?
What version of iTunes is your PC running?
Allan

I keep getting a lightroom encountered an error when reading from its preview cache and needs to quit error. I am running Windows 8. Any thoughts on how to fix?

Been trying for hours to figure this out. Anyone have any ideas?

You'll want to read this article:
Lightroom says my preview cache is corrupted—how do I fix it? - The Lightroom Queen
mh++

How do I transfer songs from my daughters itunes library onto my ipod? We both have itunes libraries on a single computer running Windows Vista

How do I transfer songs from my daughters itunes library onto my ipod? We both have itunes libraries on a single computer running Windows Vista

Your question has probaby been answered already because it was posted a month ago but anyways what you do is you plug your phone into your computer. Next you want to open iTunes and click on File. Then you go down to "Transfer Purchases from *your name* iPhone". Then just wait for it to sync and you should be good.

I have a Macbook Pro 15" that is three and a half years old. Although it has slowed a bit, it still runs well and runs every program I need. Any tips for how to keep this old computer running well and in good health?

I have a Macbook Pro 15" that is three and a half years old. Although it has slowed a bit, it still runs well and runs every program I need. Any tips for how to keep this old computer running well and in good health?
I have a 250 gig drive and try to keep at least 100 gigs unused at all times, 4 GB 667 MHz DDR2 SDRAM memory, back up with Time Machine and CrashPlan, and have OS X 10.7.3.
This was my first Mac since an old Apple II GS. After that I used PC's and got really good at reformatting, replacing drives, reinstalling, defragging, resolving software conflicts, etc. Since switching back to Macs (five in my extended family now), I haven't had to do any of those things. So, although, the cost is three times as much, the aggrevation has been ten times less.
I'm retired and living on a fixed income and would therefore like to keep this computer running as opposed to constatntly upgrading.
That said, any tips?
Thanks
It does have a crack on the left of the screen case about 3/4'' up from the bottom. I've posted that as another question.

Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. Drive Genius provides additional tools not found in Disk Warrior. Versions 1.5.1 and later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Adding more RAM, if feasible, and a new, faster hard drive may also help pep it up a little.

I downloaded ios 6 for my iPad 2 and some of the upgrades went through but not all. It sounds like I need to reinstall ios 6. How do you do that? Everytime I try to upgrade it says I'm already updated

I downloaded ios 6 for my iPad 2 and some of the upgrades went through but not all. It sounds like I need to reinstall ios 6. How do you do that? Everytime I try to upgrade it says I'm already updated

If you mean Siri then that is only on the iPad 3, it is not on the iPad 2 in iOS 6 (possibly because the iPad 2 doesn't have the Audience chip which the iPad 3 does). If there are other things that you think are missing (YouTube has been removed, and Passbooks is iPhone and iPod Touch only) ?

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

I have a mac book pro with Boot Camp that also runs windows. I upgraded to Lion and somehow it crashes the mac side peridoically. I am told I need to "clean" it and reinstall lion using the recovery drive. will that delete the windows partition too??

I have a mac book pro with Boot Camp that also runs windows. I upgraded to Lion and now the mac side crashes/freezes periodically, especially iphoto. I am told by the genius' that I probably need to "clean" it and reinstall lion using the "recovery drive" which resets everything back to default and reinstalls the lion operating system. My question is will this also delete the "windows" partition drive and all that data too. If so that will be a huge pain in the ___ to back up and reinstall boot camp and windows. I want to shoot the lion.

There is no system like Acronis for the Mac platform. You can try using the buiilt in Disk Utility to create an Image of the complete Mac drive but I have found that this does not work very well as on tryiing to restore it gives errors sometimes.
You can use SuperDuper or Carbon Copy Cloner to create a bootable Clone of your system partition. But that is only for the System partition and not the complete drive.
If you use Boot Camp to install Windows on your Mac neither of those two programs will clone the Windows side.
Neither will Disk utility as Mac's can not create or write to a NTFS partition. So some other program is need for that.

When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?

Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I can't download Mavericks. I have 10.7.5 OS. I had my computer worked on and now iPhoto is gone and it won't let me re-download it until I have 10.9 or higher. PLEASE HELP

I can't download Mavericks. I have 10.7.5 OS. I had my computer worked on and now iPhoto is gone and it won't let me re-download it until I have 10.9 or higher. PLEASE HELP

iphoto is on grey disk 2 (applications/apple hardware test) that originally came with the computer.

My ipod touch 3,5 gen have the 4.2.1 softwear version and need to update to 4.3 so I can run my app Numbers that I've just bought yesterday but it doesn't update automatically. I'm in Portugal. What can I do to solve This?

My ipod touch 3,5 gen works on 4.2.1 softwear version and need to update to 4.3 so I can run my app Numbers that I've just bought yesterday.It doesn't update automatically. I'm in Portugal. What can I do to solve this?

What model iPod do you have? A 2G only can go to 4.2.1. The 3G and 4G can go to the latest. 4.3.3. Identify your iPod here:
Identifying iPod models
What computer OS and version do you have? What version of iTunes is installed?

TA48312 i have ip and need to download ios 5, my computer runs windows 6 and ip has no update button under general to just download updates what can i do?

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