TA48312 I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

Absolutely. A proxy can prevent the software from downloading and installing.
I realize you have already purchased Lion from the App Store but a workaround in your case would be the thumb drive.
OS X Lion USB Thumb Drive - Apple Store
Message was edited by: Carolyn

Similar Messages

  • HT1222 hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package "mzps6175750011235388779.pkg"

    hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
    can you please advise me what should i do to fix this

    Some ideas.
    https://discussions.apple.com/message/20034600#20034600

  • Have purchased mountain lion but it did not download

    Have purchased mountain lion but it did not download

    Hi,
    I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that).

  • Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?

    Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
    regards,
    [email protected]

    If you go to System Preferences > Network do you see other networks listed on the left panel?  Is the lock in the lower left corner closed?  If not, highlight your network, then close the lock so you block other networks.

  • I have tried to up date my OS to mountain lion but i get this messageThe product distribution file could not be verified. It may be damaged or was not signed.

    i have tried to up date my OS to mountain lion but i get this messageThe product distribution file could not be verified. It may be damaged or was not signed. what is wrong

    Quit the App Store if it's open.
    Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
    Type this exactly as you see it here:
    /Library/Preferences/SystemConfiguration
    Click Go then move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
    Relaunch the App Store and try downloading Mountain Lion.

  • HT4463 I keep getting the message "The application could not be downloaded. The installation could not be started."  with a "Retry" and "Cancel" button,  I have been re-trying for several hours to no avail.  What is the problem?

    I keep getting the message "The application could not be downloaded. The installation could not be started."  with a "Retry" and "Cancel" button,  I have been re-trying for several hours to no avail.  What is the problem?

    You'll need to contact support and have them check your account
    https://expresslane.apple.com/GetproductgroupList.action

  • Mountain lion wont download. Message "application could not be downloaded" appearing.

    Tried to downloaded lion through wifi and ethernet at two separate locations and message keeps poping up with "application could not be downloaded".
    I can download other applications from the app store on the mac.
    Mac was purchased only last year and am currently running snow leopard as I had reservations about lion.
    It did start to download on my internet dongle, however I dont have enough on my account to download the full update.
    If anyone could suggest some options, would be great.

    The Lion update MUST be made from a computer running the latest Snow Leopard release of 10.6.8
    Please be sure to check your must-have applications to ensure that they are Lion campatible.  There is an excellent Wiki that lists apps and their Lion-compatibility status.
    http://roaringapps.com/
    Hope this helps.

  • I have 10.6.8 just purchased mountain lion, but its not compatible, what do I do?

    I have a 10.6.8 just purchased mountain lion, but its not compatible what can I do?

    What year, screen size, CPU speed and amount of RAM installed in your iMac?
    If your iMac is not a mid-2007 iMac model or newer, you can't install OS X 10,8 Mountain Lion.
    Tthe highest OS X version that can be installed is OS X 10.7 Lion.
    You need to call Apple at 1-800-MYAPPLE ask for retail software sales and tell them you want to install OS X 10,7 Lion onto your iMac. They will give you a special download code to access the OS X 10.7 Lion download from the Mac App Store.
    Good Luck!

  • I purchased mountain lion, but after numerous attempts until my fingers all gone numb, i simply cannot install it on my imac. i get this error message: "an error occurred while installing OS X, you cannot install OS X on this disk......". please help.

    I purchased mountain lion, but after numerous attempts until my fingers all gone numb, i simply cannot install it on my imac. i get this error message: "an error occurred while installing OS X, you cannot install OS X on this disk......".
    please help!
    imac specs:
    IMAC 24 inch Mid 2007
    Intel 2.4 GHz 2 duo
    4GB SDRAM
    OS X lion 10.7.4
    200 GB Harddrive space free

    Tell us more about the disk and partition onto which you are trying to install Mountain Lion:
    Open Disk Utility (in Applications > Utilities). The left column should show your disk with its partition(s) indented below it:
    How is the disk (top level container) formatted according to Disk Utility:
    * What Partiton Map Scheme? (Should be "GUID Partition Table".)
    * How many partitions? (Should be 1 unless you have a Boot Camp partition.)
    How is the partition (lower level container) formatted according to Disk Utility? (Should be "Mac OS Extended (Journaled)".)
    Message was edited by: markwmsn
    (image inserted)

  • I recently purchased mountain lion,but i could not update it is showing 102 error

    i have purchased mountain lion on line, but i could not up date, it shows error102,after 3to 4 hours download

    You have a corrupted old system. At the very least you need to repair the hard drive and permissions before trying to install Mountain Lion. However, this my not be sufficient. You may need to reinstall your old system before trying to install Mountain Lion.
    Of course it would be more useful were you to provide the full information on the error message and what OS X version you currently have installed. Also check that you can install Mountain Lion on your model:
    Macs that can be upgraded to OS X Mountain Lion
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)

  • Purchased Mountain Lion, but can't install on Mavericks OS...Paid for but Can't install

    Purchased Mountain Lion, but can't install on Mavericks OS...Paid for but Can't install

    You can't install an older OS over a newer one. So you'll get a message saying you can't install ML until you erase the drive.
    I'm presuming you already have the full Mountain Lion installer on your drive.
    Download DiskMaker X. Use it, the ML installer, and an 8 GB flash drive to create your own bootable ML installer. Boot to the flash drive when it's ready. From there, you'll get the same minimal work screen as when you boot into Recovery Mode. Use Disk Utility to erase the drive, then install Mountain Lion. Restore your personal data.

  • Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair I need to boot off of another source, like my flash drive.

    Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair, I need to boot off of another source, like my flash drive. I am in Paris and my Snow Leopard DVD is in Texas.

    Mac OS X has a built-in disk diagnostic and repair program called fsck or file system consistency check. Here’s how to verify and repair your startup disk with fsck.  As soon as you hear the startup tone, press and hold Command-S on the keyboard. Keep holding down those keys until you see a black screen with white lettering. This is called “booting into Single User Mode.”  As the Mac boots in this mode, the screen reports each step of the process. The line should end in root#.  Right after the root# prompt, enter the following: /sbin/fsck -fy
    If repairing the disk in single user mode fails, it means one of two things. Either your hard drive itself is failing (a hardware failure), or the directory damage on your hard drive is beyond the capability of the built-in repair procedures in OS X.

  • I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help

    I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help

    ERA AND MCM wrote:
    We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
    it means exactly that, you mac is not compatible to run ML. http://support.apple.com/kb/SP654

  • I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

    I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

    Your Mac must be one of the following models:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    From here > Apple - Upgrade your Mac to OS X Mountain Lion.

  • I am trying to purchase mountain lion but I get the following message:  "We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed."  Any help?

    I am trying to purchase mountain lion but I get the following message:
    "We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed."  Any help?

    Installing the appropriate combo update may help...
    If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
    For 10.6 Snow Leopard >  Mac OS X 10.6.8 Update Combo
    Then restart your Mac. Try the App Store.
    If that doesn't help, try the following..
    Quit the App Store if it's open.
    Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
    Type this exactly as you see it here:
    /Library/Preferences/SystemConfiguration
    Click Go
    Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
    Relaunch the App Store and try downloading Mountain Lion.
    You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

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