Tab group editor does NOT open on FF 17.0.11

My company got wise and finally migrated us from FF 3.xx to 17.0.11. Hooray! Now I can use the Tab Group Editor (aka Tab Candy) that I use at home. Unfortunately after adding the button to the toolbar, I can't get the editor to actually come up. The button "depresses" but nothing happens.
I have tried deleting the localstore.rdf, and starting in Safemode, neither has worked.
What could be causing the problem?

Does this method work?
* toggle the devtools.chrome.enabled pref to true on the about:config page.
* open the Scratchpad (Firefox/Tools > Web Developer;Shift+F4)
* select Browser in the Environment menu
* paste this command in the Scratchpad editor window: TabView.toggle();
* execute the command via: Execute > Run
You can reset the devtools.chrome.enabled pref to false afterward.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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''[Personal information removed by moderator. Please read [[Forum and chat rules and guidelines]], thanks.]''

hello, please refer to [[New Tab Page – show, hide and customize top sites]] in order to switch the feature off.

Tab group editor does NOT open on FF 17.0.11

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