Tables for Marketing Campaign

Hi experts!
I'm using CRM 7.0.
I'm looking for the table for Marketing Campaign where I can find the assignment of Survey (name or GUID) to the Campaign (name or GUID).
It would be great to find the common table of Marketing Campaign values.
<<Text removed>>
Thanks!
Kostya
Edited by: Matt on Oct 28, 2010 9:47 PM

Hi Kostya,
I'm not working with CRM actually but I think you can get the campaing GUID and select the table CRMD_LINK. Did you try that? After this you can check the return of CRMD_LINK in the survey table.
Hope this helps.
Best regards,
Caíque Escaler

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We are Implementing Interactive Reports for Marketing Campaigns using HANA Hence, I request you all to help with the Config Steps / any documents that help.
Your Help is really appreciated.
Thanks In advance
Satish

David,
There are several drawbacks with the standard functionality that you will encounter:
- SAPconnect only supports HTTP url posting or RFC destination setup (which means you need a third party server program)
- The mail forms do not impose a limitation on the length of messages
- Target groups do not check if the person has a mobile number.
If you look at SMS gateway providers they normally allow use via web service or SMPP. If you plan on doing "bulk" campaigns where you will generate multi-thousand messages a month then you need to use one of these options. SMPP is a binary protocol that is way too complicated for a business application to implement. So web services is your best bet.
If we used mostly standard CRM functionaliy we would do the following for SMS:
- Use the segment builder to handle our target groups
- Use the personalized mail functionality
- Use the open channel exits for segment execution to handle the communication to SMS gateway.
Now keep in mind that for SMS campaigns this is going to be cubersome, and not going to provide all the mobile marketing functionality you need. It still appears that even for CRM 52/2007 that mobile marketing is not really fully addressed in the solution with several major gaps.
We ended up going down a custom route, because the segment builder was not-user friendly and unstable in CRM 40 and the mail form technology did not meet our needs for sending messages and creating template based scenarios. We still make use of the CRM business partner master for the distribution.
If you have any further questions on doing SMS campaigns with CRM, please let me know. This is one area where I have spent some extensive research. If you are looking for SMS gateway providers in the US, I can also provide some names based on our previous research.
Thank you,
Stephen

Parallel Task Error resolution for Marketing Campaign Load

Hi,
During a Marketing campaign load, we encountered the "Parallel Task Error".
Description of error:
Error/Warning : Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Segment Tree Cells/Segments'.(SBL-BPR-00162)*
+*
One or more of the parallel tasks may have encountered an error. Any queued tasks that were scheduled to follow the failed task have been cancelled.(SBL-MKT-00453)*
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CAST((RCOUNT(1) + 001) as varchar(40)) || '001')
However, the issue arises when we assign more than one nodes of a segment tree to a campaign. Due to this, the token number would be repetitive between records of the two nodes.
Hence, to overcome this error, instead of defaulting the value of Token Number to a system generated field, or using the above function, we made it default to a unique value (for example: account id), coming from a database column. This way we made sure that the token number is unique for all the records being loaded by the campaign.
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Hi,
During a Marketing campaign load, we encountered the "Parallel Task Error".
Description of error:
Error/Warning : Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Segment Tree Cells/Segments'.(SBL-BPR-00162)*
+*
One or more of the parallel tasks may have encountered an error. Any queued tasks that were scheduled to follow the failed task have been cancelled.(SBL-MKT-00453)*
Further investigation revealed that the unique constraint on the S_CAMP_CON table was not being met. As per a suggestion by one of the Oracle Support Web's SR, they had asked to change the value of the field 'Token Number' (in the load file format) to a randomly generated number using the formula:
CAST((RCOUNT(1) + 001) as varchar(40)) || '001')
However, the issue arises when we assign more than one nodes of a segment tree to a campaign. Due to this, the token number would be repetitive between records of the two nodes.
Hence, to overcome this error, instead of defaulting the value of Token Number to a system generated field, or using the above function, we made it default to a unique value (for example: account id), coming from a database column. This way we made sure that the token number is unique for all the records being loaded by the campaign.
This resolved the error, however we would like to confirm if this is the right approach? Can someone let us know if there is any other solution to avoid the error?
Thanks in advance

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can anyone please tell me in which tables the marketing attributes will be stored? I need this to create data sources for the segment builder. I know that I can also use attribute sets but I need an InfoSet where I can join this marketing attributes with other attributes from customers or contact partners.
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Hi Philipp,
Please check the following tables.
AUSP - BP GUID, Attribute Name ,Value ,Object ID
CABNT - Characteristic Descriptions
KLAH - Attribute Set Name & ID(CLINT)
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KSSK - Object ID, Attribute set ID
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Regards Camilla

Hi Camilla,
Another option to reading tables : you can use function module CRM_MKTBP_READ_BP_LIST giving the BP guid in table IT_BP_LIST. This will give you the attribute set along with the attributes and their values assigned to the BP.
Example call:
Test for function group      CRM_MKTBP_DB
Function module              CRM_MKTBP_READ_BP_LIST
Import parameters               Value
IV_LANGU                        EN
Tables                          Value
IT_BP_LIST                         1 Entry
                   Result:           1 Entry
ET_BP_ALLOCLIST                    1 Entry
                   Result:           2 Entries
ET_RETURN                          0 Entries
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Hi guru,
I am in need of a table where the entries for service campaign go once we save it...
As soon as the entries for the campaign are done and saved..which take the entries go.
Pls let me know at ur earliest...
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Hi Saurabh,
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Defining action and condition for Marketing campaign

Hi All,
I have a requirement in my project regarding defining condition on the basis of standard fields available in u201CGeneral Datau201D assignment block of campaign.
I have to define condition for fields like tactics, communication medium, currency. These field are not available as standard while defining condition for an action. There is a way to add these standard field while defining condition.
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Regards,
Nikhil

HI Nikhil,
There are two solution approaches which i can think of:-
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You might have to take technical help here to enhance this and create a custom object. In that custom object you can bring the standard fields which are not normally appearing while scheduling conditions.
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Hi
We have a requirement where we need to send E-mails to all 'Employee responsible' of customers in Campaigns.
However at present system is having a field called 'E-mail address' field which will get the e-mail address from SPRO
like below..
SAP Implementation Guide > Customer Relationship Management > Marketing > Marketing Planning and Campaign Management > Personalized Mail > Maintain Sender Addresses for E-Mail
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Best Regards
Anil

Hi,
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1.get the target group created using the BI infocube
2.get the target group created using infoset query
3.Import the business partner data directly from an external file (flat file).
I will suggest an easy way of doing it.
Login using Marketing professional Roles>workcenter>Marketing>Campaign>Create New campaign-->Create segment
>create profile set>create profile-->create target group
Note : when u create a campaign there will be a place where you can give the mailform name where the already created mail form name shuld be mainteined over ther, and the sender address too.
click the target group created and click on the option import business partner.
(pre req:the target email ids should be maintained as business partners in ur system whre you can maintain BPs email-id in the BP Transaction)
get the list of business partner ids downloaded in the flat file from BP table.
Import the list>start or schedule the camapign>you can run ur campaign for all the BPs .
or manually enter the BP ids in the target group where the email address maintained for those BPs will be the target ids for your campaign.
give a try.Let me know if you have any queries.
Regards
Jgds

Marketing Campaigns using SMS

Hi,
Has anyone ever configured CRM to use SMS for Marketing campaigns?
Is there any useful documentation on it?
I have the best practice guides but there is no mention of how to do this.
Any help/advice appreciated.
David

David,
There are several drawbacks with the standard functionality that you will encounter:
- SAPconnect only supports HTTP url posting or RFC destination setup (which means you need a third party server program)
- The mail forms do not impose a limitation on the length of messages
- Target groups do not check if the person has a mobile number.
If you look at SMS gateway providers they normally allow use via web service or SMPP. If you plan on doing "bulk" campaigns where you will generate multi-thousand messages a month then you need to use one of these options. SMPP is a binary protocol that is way too complicated for a business application to implement. So web services is your best bet.
If we used mostly standard CRM functionaliy we would do the following for SMS:
- Use the segment builder to handle our target groups
- Use the personalized mail functionality
- Use the open channel exits for segment execution to handle the communication to SMS gateway.
Now keep in mind that for SMS campaigns this is going to be cubersome, and not going to provide all the mobile marketing functionality you need. It still appears that even for CRM 52/2007 that mobile marketing is not really fully addressed in the solution with several major gaps.
We ended up going down a custom route, because the segment builder was not-user friendly and unstable in CRM 40 and the mail form technology did not meet our needs for sending messages and creating template based scenarios. We still make use of the CRM business partner master for the distribution.
If you have any further questions on doing SMS campaigns with CRM, please let me know. This is one area where I have spent some extensive research. If you are looking for SMS gateway providers in the US, I can also provide some names based on our previous research.
Thank you,
Stephen

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Thanks,
Tunde and Damaris

Hi,
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[Re: Transaction Code - Territory Management;
Regards,
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but not sure if it is correct one .
and also a DS 0CRM_SALES_ACT_I                  Activity Item
here business has created some test data for Market Plan & Campaign which i can see using Tcode crmd_order but could not able to see the same data in RSA3 from 0CRM_SALES_ACT_I .
Please hekp me.

got the solution!

Really aggressive marketing campaign for creative cloud

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Greg

Have followed up with the customer via email. Working to resolve the problem.

What are some of your best practices for using videos in your marketing campaigns?

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Just saw this topic.
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Anup,
Ok you have BP Guid. You goto table AUSP and enter the PARTNER_GUID = BP GUID and check contents. Here you will get all the attribute list (field ATINN) and corresponding values of attributes (field ATNAM). But here in this table u will find ATINN in form of number; using that number you can find corresponding attribute name in field ATNAM of table CABN where ATINN = ATINN u got in the AUSP for each attribute rows.
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Tables for Marketing Campaign

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