Tables to Verify the Coverage Template, Business Process and Reaction Times

Hi,
I am working on Oracle Service Agreements 11.5.10.2 version. I am new to this Module.
Please let me know the appropriate Service Contract Table names where the
Coverage Template , Business Process , Reaction times , Billing Rates etc.... details would be stored, when they are defined/setup from the Oracle Apps UI (Coverage Template form).
Thanks for your help in advance.
Regards,
-Santosh

Hi Gustavo Bortoloti,
That's right, the SAP BPC version 5.x SP x not have the specific setting.
Thanks,
Wandi Sutandi

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Difference between Business Process and Workflow

Hi all,
What is the difference between Business Process and Workflow? i have googled it and I don't really understand that complicated definition? Is there any examples to illustrate the difference between the both?

Hi,
I will try to put here , my perspective of this. If somebody knows better, they can update further on this.
Business process is purely on the perspective of the users. It may or maynot have anything to do with the system. When a draw a business flow diagram, we dont take care of how each and every process is handled in the system. The best illustration is an example of authorisation.
Let me say that I create a Purchase requisition. Once it is released a PO will be created by procurement managerD
This is a business process. However if we look at the system perspective, it can be like this.
1. Create a PR.
2. Check the value of the PR
3. If value <$100,an email needs to be send to person A, if it is $100 to 300$, an email should be send to person B and if >$300, an email should be send to B and C.
4.Once it is released, an email shoudl be send to D for creating a PO on this PR.
Here not only the process, but also how the work is delegated across various entities of the process is mentioned.
There are softwards like VISIO which actually take care of the business process in the perspective of the entities involved in the process. A workflow is a moredetailed version of business process with the roles of entities clearly defined and hence configured well in the system.
The concept is workflow is mostly used in the processes of authorisations, business activity monitoring(BAM), etc.
Hope I make it little clear to you.
You can reward if my response is of some help to you

How to map business process and enterprise service?

Recently, I read some documents about ESA. I'm confusing about the relationship between business process and enterprise service. In other word, how to map the business process to enterprise service after the business process is analyzed? Is there any methodology/rule to define business process and wrap them into service in ESA?

Hi Sherry,
I like to add some of my thoughts about that discussion. From my point of view ESA is much more than just another BPM or Enterprise BPM. ESA is adresses six key areas and I think all of them are really needed:
- People Productivity as the word itself describes...it's about portals and productivity.
- Embedded Analytics has to integrate transactional and analytical content.
- Service Composition is used for model-driven service composition and services orchestration.
- Service Enablement is about a Enterprise Services Repository filled with business meaningful Enterprise Services and service patterns for enabled objects. Excactly this is where SAP has years of experiences.
- Business Process Platform is about service enablement of all application platform objects and engines. This is the place where "BPM" for core business processes resits.
- Life-Cycle Management has to cover the deployment, configuration, operation and change management for ESA based processes.
Therefore the term "BPM" is located in serveral layers of an ESA approach. On the level of Business Process Platform BPM is providing the choreography for core business preocesses.
At Service Enablement BPM needs to compose out of granular services (I would say "atomic" services)
buiness meaningful services (here we have "molecular" services).
The third level where BPM could be used is Service Composition because exactly this is the place
where serveral Enterprise Services could be combined to a process representation.
To come back to the discussion:
1. The question should be how to indentify business meaningful services which could represent single process steps. ATP check, Credit card check, ... could be examples. In theory this service could be out-tasked, defined more flexible etc. This means that processes needs to be evaluated for Enterprise Service candidates. Afterwards you can check against SAP's Enterprise Services Repository for already existing Enterprise Services. The evalution for enterprise services candidates will be supported by the metodology mentioned by Kaj and David.
2. I think domains in this context should be motivated by business and/or functional areas. Depending on the granularity. For example Order Fulfilment Services, Master Data Services, Search Services... These kind of serices can be combined again to services such as "Search of Master Data" (Search Service + Read Master Data Service) etc. or can be used to generate UI to be used in a ESA application.
Your thoughts?
Very best regards
Wulff

Business Process and Sales process

Hi Gurus,
Will somebody explain me the Difference between " Business Process and Sales Process"
Thanks & Regards
Srikanth

Hi Srikant,
Sales process is related to only sales and Distribution which means from Sales to Billing, But in business process it includes other business aspects like accounting principles, etc, i.e it includes all processes of all the modules.
For SD point of view in interview your answer should be all SD scenarios.
reward if it helps.
Regards
Bidhu Bhusan Samantaray

Using ARIS process models as the foundation for Business Process Monitoring

Hello,
Do anyone know if you can use IDS Scheer ARIS process models and the integration between IDS Scheer ARIS and SAP Solution Manager as the starting point for end-to-end Business Process Monitoring (BPM) so that you get the process description/model automatically in Solution Manager BPM and just need to configure the monitoring (more or less that you monitor against the modelled process in ARIS)?
Is there an API for SAP Solution Manager BPM so that non-SAP solutions/systems can be part of the end-to-end process monitoring?
If not, how do you usually integrate non-SAP solutions that are part of an end-to-end process that you want to monitor into SAP Solution Manager BPM, or do you not use Solution Manager BPM for this?
What is the roadmap for SAP around SAP Solution Manager BPM when it comes to non-SAP systems/applications/solutions and the new SAP NetWeaver BPM functionality?
Regards,
Markus Johansson

Hello Markus,
I just paste my answer form the other forum entry Re: Business process management strategy in SAP?
in a nutshell BPM Netweaver is focussing on so called edge-processes (usually
SOA-based and often workflow related). These edge-processes a thought to enhance exisitng core business processes and should provide the fast competitive edge versus competitors. Examples would be also xApps. For this Netweaver provides process modelling tools, where you can get exectuable code through the integration between CE and PI. The monitoring part for these processes is mainly targeting business end-users and business manager.
Business Process Monitoring with Solution Manager focusses on core business processes which are realized with the "conventional", "old" SAP Architecture, e.g. Order-to-Cash or Procure-to-Pay. You get a combination of technical monitors (average response times of transactions, background job runtimes, monitors for IDOC or qRFC processing) and application related monitors (you get more than 200 pre-configured application monitors out-of-the-box like number of overdue customer orders or outbound deliveries or number of deliveries with goods issue posted but no invoice). The target group here is the support organization of the customer, from Basis-Support over application support on IT side to process owner on business department side.
Overview presentations can be found under
https://service.sap.com/bpm --> Media Library --> Customer Information -->
"Business Process Monitoring - Part 1 & 2".
Or look under https://www.sdn.sap.com/irj/sdn/nw-processmonitoring
In the end BPM Netweaver and BPMon SolMan are complementary for different purposes and different target groups.
Best Regards
Volker

The difference among business process depicted in the billing plan?

I dont know the difference following business process in billing plan.
business process 1. set down payments and resource-related billing document.
business process 2. down payments and set resource-related billing documnet.
I dont know how to create this two business process in billing plan. meanwhile, I dont understand clearly the word set
thank you
Edited by: Yongguo Li on Mar 2, 2008 6:59 AM

Hi,
Agency Business Process
http://help.sap.com/saphelp_crm60/helpdata/en/15/016c07ab304f8a9ffeb3081f2103da/frameset.htm
Kapil

Relation between business process and functional area during the role search

Hi Experts,
We have 2 functional areas in which we have different business process involved.
During the Access request, if the user selects one functional area then business process related to that functional area should come.
Is there any functionality in GRC, where the mapping between functional are and business process to be done?
Thanks,
Sriram

Hi Sri,
there is relationship between 'Business process' and 'Sub-business' process as in configuration parameter you can setup that once business process is selected only relevant sub-process will be selected.
There is no such a relation between functional area and business process.
Filip

Could not verify the form template on the target server + infopath 2010

I am getting the could not verify the form template on the target server + infopath 2010
warning in the infopath form.
The design checker task pane I see a warning saying "Could not verify the form template on the specified server". I cannot find
anywhere in msdn or google addressing this warning. Inspite of this warning i tried to quick publish the form, and then i get an error saying: "The form template has been published to the server but it can only be opened in the InfoPath Editor because it contains
feature that are not compatible with web browsers, to fix this problem, click close and review the errors in the Design Checker task pane"
Md. Tariq

Hi Tariq,
Please make sure:
SharePoint Server Enterprise Site Collection features site collection feature has been activated.
Go to Form Options > Compatibility > Select the Form type as Web Browser Form.
Try to publish the form to the root site of the site collection as a content type.
If the problem still persists, please check whether there is any binding issue or logical issue. If the problem still cannot be solved, could you please try to create a new form and see how it works?
Here is a similar thread for your refer.
http://social.technet.microsoft.com/Forums/en-US/sharepoint2010customization/thread/2c66bff6-8d83-40da-9fe8-5f064329bde0
Thanks & Regards,
Emir
Emir Liu
TechNet Community Support

What is the difference between Business System and Business Service?

Hi
Please tell me what is the difference between Business System and Business Service...? In real time at what situation we will use Business System and in what situations we will use Business Service..? Please help me
Best Regards
Ravi Shankar B

HI,
Business system:
If you want to address a particular business system as the sender or receiver of messages, choose this service type.
A business system is an actual application system in a system landscape. A business system (service) comprises information about the inbound and outbound interfaces and the software component versions of the business system.
You usually use business system services when configuring internal company processes.
Business Service:
If you want to address an abstract business entity as the sender or receiver of messages, choose this service type.
Using a business service, you can define the technical or business subunits of the companies involved and then assign them the relevant interfaces.
You usually use business services when configuring cross-company processes. In this case, you only make your interfaces known to the business partners involved and either do not make any details about your own system landscape available, or only specific details.
For example, you can define RosettaNet Partner Interface Processes (PIPs) as business services.
Regards,
Sudheer.

Business Process and sub Process IN ERM and CUP

Hi Friends,
We are in intial stage of GRC implimentation. Now I am uploading the roles into ERM and CUP. I have defined business processes and sub processes for the roles and upload the roles successfully in ERM. But when I am doing the same excercise in CUP especially during creation of sub process it is not allowing the charecter "-" in the name space.
E.g. Business process name is EHS-SM (Uploaded to CUP)
Sub process name is EHS-SM1.1 (not allowing to create in CUP wher as successfully created in ERM)
My question is
1. why it allows me to do the same thing in ERM but not in CUP.
2. Is there any way to maintain the name with chaecter "-".
For your information I am in the phase of defining the attributes for the roles.
Thanks & Regards,
Satyabrat
Edited by: Sunil Varghese on Oct 28, 2009 10:59 AM
Edited by: Sunil Varghese on Oct 28, 2009 11:01 AM

Hi all,
I will have a hard time ahead with BP and SBP. all are in the same format. I dont think my company will agree to change the name of there BP or SBP because they are thousands in count and also there is no other way around in GRC,
Let give me a try...
Thanks Guys for your support and time.

Essentials of Business Processes and Information Systems Sample Documents

[Official Publisher site for instructor information|http://www.wiley.com/college/magal]
[Essentials of Business Processes and Information Systems - Overview |https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b0b9b632-f3c9-2b10-9d96-d1048e934e57]
[Essentials of Business Processes and Information Systems - Sample Chapter |https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/203e9e83-f3c9-2b10-eab9-8e01ed2ca33f]
[Essentials of Business Processes and Information Systems - Sample SAP Exercise|http://www.extrabandwidth.com/BPIS/Magal_Word_Sample_SAP_Exercise_Fulfillment.swf]
Essentials of Business Processes and Information Systems - Sample Instructor's Guide-- please request a copy of this material individually.

Hi Rex. This material is a sample of what's in the textbook, so you'll have to acquire a copy of the textbook (paper or digital) to get the entire set of content.
http://www.wiley.com/WileyCDA/WileyTitle/productCd-EHEP000216.html
http://www.amazon.com/Essentials-Business-Processes-Information-Systems/dp/0470230592/ref=sr_1_1

Business process and business unit in compliance calibrator

Dear Experts,
Can any one please tell me the use of business process in rule architect and business unit in mitigation control.
Thanks and Regards
A.Rama Krishna

Dear Rama,
Basically business processes are the actual day to day processes any oraganisation carries out. When we have to group tcodes / functions for rule creation , we group them according to a business process so that we can easily relate them to each other within the business process. Eg : Procure to Pay.
So the rules have to be created such that in this process there are no SOD violations in the access given to users. Thus it makes risk analysis more logical and simple for analysis.
Thanks,
Yajuvendra Sonalkar

How to export Business process and application area from Backend.

Hi ,
I am new to SAP. I want to export Business process, sub business process, and application area from backend SAP system to my desktop in the excel or flat file format. How can I do this ?? what are the transactions to do this ?.
Thanks in advance for Reply

Hi,
You can deactivate the business process itself if you do not want at all. So that the header will not available for the entity.
Regards,
Priya

Business process and sub process in CUP & ERM

Hi,
We have created Business Processes and Sub- Processes in ERM. But we are not able to view the same when we create a request in CUP.
We have created the Business Processes and Sub- Processes for CUP in Roles -Attributes.These were then visible in the request.
Do we need to create the Processes and Sub-processes independently in both ERM and CUP or should it flow into CUP when roles are imported into CUP from ERM ?
Thanks and Regards.

Another important point:
In CUP, Sub Processes are optional, in ERM they are mandatory.
Please make sure you have some in CUP for all your processes.
Frank.

Business Process and Design Strategies in ASAP

Hi,
What is Business Process and Design Strategies during implementation ? Any examples?
Thank you very much.

Search Business Process in the Forum and you will find a lot of threads on this topic.
Regards
Amruta

Tables to Verify the Coverage Template, Business Process and Reaction Times

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