Tablet not accepted for trade in for microsoft surface......

Hi I have a micromax funbook. Is it applicable for trade in or not. The store at best buy waterfront Pittsburgh says they cannot accept it. As far as I know the best buy policy says any working tablet will work. Please reply!!!!!!

Hello anaokars,
With the tablet trade-in offer to trade up to the Surface Pro 3 ending yesterday, I understand your desire to participate in the offer! It is discouraging to hear our Waterfront location in Munhall, PA may not have accepted your Micromax Funbook if it was in working order. Our store staff is expected to be knowledgeable regarding the processes and terms of current offers, and I'm sorry if this wasn't your experience.
I'm sad to see that the offer ended before we had the opportunity to reach out to our store's leadership to ensure the appropriate processes are being used to fulfill the promotion for qualifying devices. As the promotion ended yesterday, 4/18/15, unfortunately we would not have a way to trade-in a qualifying device for the $50 Best Buy gift card and $150 Surface Pro 3 coupon. I apologize for any frustration that this may have caused you.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

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Hi,
For the issue of save password setting not retained in Outlook, I would suggest you to follow the steps mentioned in below KB article and see if it helps:
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Tablet not accepted for trade in surface pro 3 150 coupon

Hi I have a proscan tablet model plt4311. Is it applicable for trade in or not. The store at best buy waterfront Pittsburgh says they cannot accept it. As far as I know the best buy policy says any working tablet will work. Please reply

Hello Mohitpharma,
Thank you for reaching out to us regarding your trade-in! I'm sorry to hear you may have had trouble with trading in a Proscan tablet under our trade-in offer to trade up to the Surface Pro 3. Provided your tablet meets the working qualifications, it should have qualified for this promotion.
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Tablet not accepted for trade in for microsoft surface......

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