Tablet will not connect to router it is saying authentication problem

Tablets saying authentication problem after password is put in,and i dissconected my  phone now that wont connect

Hi whittydaz,
Thanks for posting onto the Forum,
It's not good to see that you are having trouble connecting to the Sky Router with your wireless devices. Can you please tell me if you are able to connect to a device wired at all? What lights are appearing on your Sky router at the moment?
Have you reset your Sky Router by pressing and holding the button on the back of the router for longer than 30 seconds?
Please let me know the answer to these questions and hopefully we can get to the bottom of this
Cheers,

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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    Message was edited by: jamalaya
    Message was edited by: jamalaya

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