Tablet will not turn off or on even with hard reset

Dear Apple Support,
Bought my refurbished Apple Ipad 4th generation 2 weeks ago directly from Apple.  Tonight it went to a blue screen.  I tried over and over to force a shut down with the Home button and the Sleep/Wake button, to no avail.  I do get the screen now that tells me to hook to ITunes via my computer and the directions say to use the cable that came with my tablet.  However, I did not receive a cable with my tablet, only the lightning plug to recharge the battery.
Could you please tell me what to do, as I am devastated since this tablet is only 2 weeks old.
Sincerely,
Pauline E Booher

If you got it from Apple just two weeks ago, I would just drop into an Apple Store and they will set you up in no time flat!
That cord they are talking about is also the very same cord used for charging. In other words, there is only ONE cord, and if you got one cord, that's it.

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