Tabloid duplex printing problem from CS4 (Acrobat and InDesign)

I cannot print a two-page tabloid (landscape mode) pdf document properly from a MacBook Pro or a Mac Pro running 10.6.2 using Adobe Products (Acrobat 8 or 9, or InDesign CS3 or CS4) to an HP LJ5550DN. The printed version prints on both sides of the paper, but the right 1/4 of each page doesn't print. Furthermore, if I reboot and print just one side, it prints fine, but when I select duplex I get this problem and if I try to print just one side again, it prints w/o the 1/4 of the right side of the paper.
I can print the tabloid duplex correctly using Preview on the same computers. I can also print correctly using Acrobat 7 from a Mac G4 running Mac OS 10.4.11. I can print a single tabloid sheet correctly from Illustrator CS3 or CS4 from the Snow Leopard computers, but since Illustrator doesn't handle more than one page, can't send it duplex.
I conclude that the problem is the Adobe software under Snow Leopard. If you know what is wrong with the Adobe software, please send me the fix - it would streamline the process.

I'm having exactly the same problem, with a 5500dn. As with you, the problem is present in both CS3 and Acrobat 8 and 9, and I can print a duplex A3/tabloid PDF correctly with Preview. (only the colour balance is rubbish!)
Mac OS 10.6.2, print driver HP Color Laserjet 5500 v3010.107 (although it's obviously not the driver).
Needless to say, any solution to this needs to address CS3 and later apps.
Bug report filed.
Thanks,
--Richard E

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This problem is perhaps much larger than you might have imagined. We have tried to work with Hewlett Packard for over two years on the duplex printing problems. In the process, we have expended over 100 hours of effort in troubleshooting the problem which has included updating software, reinstalling software, developing test documents, escalating issues, submitting technical findings, and in purchasing replacements. Unfortunately, our efforts to interact with Hewlett Packard excalated support have resulted in an aire of apathy, disinterest, incompetence, frustration, redundancy, occasional discourtesy, and an outright lack of professional decorum - something inconceivable of a large, reputable company.
We have identified several problems with duplex printing. The duplex printing problems include irregular margin increases (.25 to .50 inch), margin shifts, cut-off text, compressed text, and compressed graphics. Please note that most of these problems are only evident when printing documents from computer applications to the printer. If the user simply uses the front printer panel to copy in duplex mode, these problems are not always evident. This suggests that the printer mechanics are capable of properly duplexing and that the problem lies in the drivers.
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We consider ourselves to be extremely polite, patient individuals, but have nearly been driven to outrage by the indignant disregard offered us by HP's escalation support department; a department which should represent the cream-of-the-crop in both service and technical expertise. Given the ease with which the problem can be duplicated, we expected an extremely quick resolution by HP who, to our knowledge, has never even made the effort to duplicate the problem in-house on our behalf.
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thank you for your response!
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Say thanks by clicking the Kudos thumb up in the post.
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Applications affected include Adobe Acrobat 8 and 9, Adobe CS3 and CS4 applications including InDesign.
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I have an identical issue to neuegestaltung, but with an HP 5500. I can print single-sided to A3/tabloid successfully but when I try printing duplex the right quarter of the page is cut off on both sides - almost as if it thinks it's printing portrait.
Applications affected include Adobe Acrobat 8 and 9, Adobe CS3 and CS4 applications including InDesign.
Preview works fine, but of course the colour balance makes the output unusable.
OS 10.6.2, print driver HP Color LaserJet 5500 v 3010.107.
Using the Gutenprint driver I can't either do A3 or colour so there is no solution there.
Worked fully and correctly with the same apps under 10.5.x.
At the moment I am running Windows XP under VMWare to print from Acrobat, which is plainly silly.
Any useful* observations, suggestions or workarounds welcome.
*Needless to say, "It's Adobe's problem" or similar are not acceptable responses. It may well be an interaction between the Adobe's applications and Apple's printing system and/or driver of course; in that case the companies need to collaborate to solve the issue.

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Hi kostby,
I'm sure you completely answered my question, I only checked helpful because my own thick skull is blocking a full appreciation of your brilliant insight.
Sadly, I'm away from my printer for another couple of weeks, even so, this shouldn't stop me from understanding what you are saying a little better.
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Tabloid duplex printing problem from CS4 (Acrobat and InDesign)

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