Tactic 3d Sigma static..

When the speakers in my slightly-over-a-year-old ABS FX-7 headset mysteriously blew, and realizing they don't sell them anymore, I started searching for a new 'virtual surround' headset. I spent about 2 days researching and reading reviews and ended up going with the Creative Tactic3d Sigma from Amazon. I got it today, and after installing the drivers, I am noticing that there is some clear static/white noise or rattle going on for softer, quieter sounds. It's also audible while people are talking and can still be heard once they stop talking, it just slowly fades. I can't really notice it when listening to music but for anything else it is very noticeable. It gets inreasingly worse as anything in the THX menu gets turned up. It really messes up the sound clarity and is definitely not something I would expect from a $75 headset. My ABS set sounded amazing and was just as good if not better than this Creative set, and it was only $30. I've already contacted Creative about the issue to see if there's something wrong with the headset, and want to know if any of you have experienced similar issue. I have already tried using it in a different USB port and on a different computer and it's all the same. On Win 7 64 and 32 bit OS's.
On a side note, the sounds that the headset produces seem to cancel themselves out, I know it's just two speakers, but when playing rock music, with the bass turned up, the bass drums create a kind of 'muting' sound for everything else as if the speakers aren't able to play all of the sounds at once, and the bass also doesn't seem all that crisp. Feels pretty muddy compared to my old unit and doesn't exactly have a 'hit' to it like I'm used to, anyone else have that issue? I have noticed a few similar things happening in Bad Company 2, where for instance, the beeping noise of the comm station bomb would skip because of the sounds occuring.
Kinda bummmed. If it turns out this is just how they are I will probably end up returning them to Amazon and going with a different unit.

Hi,
You might want to write to our Customer Support to see how they can help you.

Similar Messages

  • Tactic 3D Sigma - No audio from right side using USB?

    Just got my new Creative Sound Blaster Tactic 3D Sigma (phew, that's a mouthful) headset in the mail today. When I connect it to my laptop using the USB adapter, there is no audio from the right side, only the left. When I connect using analog, though, the headset works fine.
    I'm on Windows 7 Professional 64-bit, and I have the latest Creative software and headset drivers installed.

    Hmmm... sounds like something is wrong with the USB adapter. Did you purchase the headset direct through Creative Online Store or from your local electronics store? If you bought the headset from your local electronics store, please get in touch with them right away, these stores usually have a 30 day exchange policy.
    If you purchased this through the Creative Online Store, please write to our Customer Support and ask for an RMA (Return Merchandise Authorization).

  • Tactic 3D Sigma bass not normally

    ´Sow I got the Tactic 3D Sigma and yah it soundt (nearly) perfect and it fits my head really nice.. But But But The bass is sow flat it beats allthe "air" out from the sound and from a cool 50mm neodymium magnet driver unit it cannot be how it´s supose to be really?
    Any other gamer headset I have tried even cheap ones got better bass..
    I have tryed all the settings.
    I have tried it with the THX TruStudio Pro Dual Mode USB Adapter and with a normal sound card and it´s still a flat bass.
    Is there perhaps a cushion over the bass and can I remove it? Or perhaps a software fix I can try? btw. I got all the new fremware and driver.
    All my friends say the same about the bass sow it's not only me who are creasy
    Hope you can help or just give me a answer.

    Hi,
    You might want to write to our Customer Support to see how they can help you.

  • Soundblaster tactic 3d sigma

    Hi,
    just bought this 2 days back, was wondering if it's common to hear some "zzz" (Static) sound ?
    Anyone having the same issue?
    regards
    Zaapiez

    I bought this headset yday. and changed it today because i thought the USB thingy was defect.
    i have the same problem. when i use the THX USB adapter im getting this buzzing sound that occurs after playing a sound, and playing music for the most of it. it works great in World of Warcraft but not when i want to watch a video/stream or listen to music.
    Ive tried to not use the USB adapter but then i get static noise in my mic, so now i use the mic slot in the USB adapter and the standard jack port for the headset sound itself, but when i do this i cant listen to anything that the sigma control panel has to offer and its pretty frustrating.
    regards oDi
    Edit: just tested on my MAC aswell, same problem.. and as i stated i just recently swapped out the headset into a new pair because i thought it was a defect part when this occured.

  • Tactic 3d sigma left speaker just stopped working within a 24 hour period

    so as title says yesterday morning i woke up and the left speaker was a little dodgy it was turning on and off anf you had tap the left speaker cup to get it to start putting out sound and make sure you didnt lay back in chair or anything to disturb it then this morning its completely dead nothing will get sound.
    this is the second of this type of headset in the last 4 months and the first one died from same problem after no more than 3 months and this ones been less than 2 months till pretty much useless any ideas might help even if its just saying worst luck in defecti've product ever
    edit just checked bank statements i've have this new headset since june 28 so in two and a half weeks the left speaker stopped
    edited once more i checked further back the first headset laster from may 27 to just before june 28 i've never had aproblem with creative products before but i dont think ill be buying another one of these models they apperently defecti've in some way

    Hello..if it's any consolation which i'm sure it's not...My earcup was faulty out of the box..i.e turned round and round.
    If you check the G35 and platro¤¤ 777 you will find similar QA problems.
    Don't know if the problem are related to different batches but it seems that there is a lot to be desired in some companies manufacture and QA departments.
    Just hope these companies realise what damage is being done to thier reputation and maybe remember the old saying
    "if it cheap (presumably manufacturing costs) then there is something fishy about it." ( assuming they're getting third-party companies to manufacture a lot of these)
    this is 00 % pure conjecture on my part and the percentages of faults may be very small in real terms compared to the number of units sold?
    But if users are to be believed and such stories similar to -,these are 2 or (8) months old and I picked them up today and the left earcup fell off...don't fill one with confidence. From what I can gather most internet shops/manufacturers have been ok at replacing headsets..it's just the inconvience of having to send them in(may or may not be reimbursed for shipping costs) and be without a headset for a while especillay when they are DOA..GREAT BOUGHT NEW PRODUCT ..DOA BUT as a customer I have to wait two weeks to get a replacement....NOT GOOD BUSINESS
    in my case the company I bought them from (SIGMA's) did have a replacement in stock though they stated that they had some on order but didn't have a confirmed deli'very date from creative...so i got my money back but missed an offer on another headset . Now I don't have any headset :-(
    The long and short of it seems that QA seems to be a problem at the moment in MY view...you might buy from another manufacturer and get a faulty headset?
    I am thinking of just getting some Audio (music) phones and maybe a soundcard..
    Best of luck getting an exchanged working pair or your money back.

  • Disappointed with Tactic 3D Sigma

    I've been a HS-000 (fatalty) headset owner for a couple of years now. I've always been very happy with it.
    I saw the 3D Sigma on sale, read some reviews, and thought it might be a nice upgrade.
    What a disappointment. The sound is less clear and impressi've in every department (bass/mids/highs) than my original HS-000. The THX Trustudio 3D effect is barely usable in comparison to the old CMSS-3D on my HS-000, where I could hear directional sounds (playing Bad Company 2) perfectly.
    I spent an hour playing with the settings on the Sigma, and trying out the various "gamer" presets. I couldn't get the 3D positional audio to work convincingly, and I couldn't fix the artificial, processed sound coming from these cans (I see others on this board have described them as like being inside a tin can).
    I'm not spending another minute on these ... back to the HS-000. And will think carefully before buying another "upgrade" from Creative ...

    If it doesn't have X-Fi technologies like you say, going back to the Fatalty headset would make sense. Keep in mind that the USB device is optional, so you can use the Sigma as a regular headset, either with an even better Sound Blaster, or other devices with an audio output.

  • SB Tactic 3D Sigma sound buzzing

    Hello,
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    Im using it with the adaptor. I tried removing it, and going straight audio plugs, and it seemed like the problem disappeared. The USB adaptor has a sound card integrated in it right ? Is it possible that the problem comes from audio cards interferring ?

  • SB Tactic 3D sigma + COD MW2?

    To get the full THX-360-surroundsound, which setting should I use in the game or for that matter, in every game, should I use STEREO or WINDOS DEFAULT or 4 SPEAKERS or 5. SPEAKERS, ?
    Thanks!!

    Im using it with the adaptor. I tried removing it, and going straight audio plugs, and it seemed like the problem disappeared. The USB adaptor has a sound card integrated in it right ? Is it possible that the problem comes from audio cards interferring ?

  • Tactic3D Sigma + X-Fi Titanium Fatal1ty ?

    Hello friends,
    I have a PCI-E X-Fi Titanium Fatalty sound card and I'm thinking in get a good headphone to play during midnight.
    I know Titanium features in Game Mode the CMSS-3D effect which offer a great improvment in games with any kind of headphone.
    On the other hand, Tactic3D Sigma offers THX TruStudio Pro Surround, that also delivers a 3D simulation effect in games.
    so...
    Is it worth buying Sigma if I can get a 3D effect with my soundcard? Sigma still good using jack output?
    THX TruStudio Pro Surround >>> CMSS-3D ?
    Thanks.

    The following is the responses I have received from Creative customer support regarding the THX controller software NOT working (the controller software just hangs) with my X-fi Platinum. I am very confused by the contradicting responses help please!
    Detailed Problem Description:
    Ok I have installed the Alpha/Sigma software and the cotrol panel just hangs when it opens. I uninstalled, reinstalled in safe mode, restarted, ran update with the same results . . . WTF these are sold as high-eng! I have been in tech support, I am a Intel Product Dealer, and a MS System builder for years. Windows 7 prem 64, Creative SB X-FI Titanium . . . seems like the head set should work with this. Please help...
    Thank you for contacting Creative Technical Support.
    Are you connecting the headset thru the 3.5mm plug or USB connection?
    If using the USB headset connection, please note that you won't be able to use it with the X-fi Titanium soundcard.
    Please follow the steps carefully below when installing Sound Blaster Tactic3D Sigma in your Windows 7 computer.
    http://support.creative.com/kb/showa....aspx?sid=8537
    Solution ID: 8537
    How to Install Sound Blaster Tactic 3D Sigma in Windows
    The driver for the headset is Sound Blaster Tactic3D Sigma Pack for Windows .0.000.
    Download link: http://support.creative.com/Downloads/searchdownloads.aspx?strString=SBTS_PCDRV_LD__0_00 0.exe&Sho...
    Requirements:
    * Microsoft® Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit with Service Pack or higher, Windows XP Professional x64
    Edition or Windows XP with Service Pack 2 or higher
    * Sound Blaster Tactic3D Sigma
    Notes:
    * To install this pack
    . Download the file onto your local hard disk.
    2. Double-click the downloaded file.
    3. Follow the instructions on the screen.
    Hope this helps.
    We apologize for any inconvenience caused. Thank you for your patience and understanding on this matter.
    Please retain all the previous correspondence when replying to this email.
    Best Regards,
    **bleep**
    Worldwide Customer Response
    Creative
    Thank you for answering,
    I can use the mini jacks but not the features I bought the headset for? The mini jack functioning of this headset seem no better than any $25 headset . . . and I have spent years plugged in in recording studios.
    So the features of this headset are not available if I am using your High-end soundcard?!?!?!?!? How is this possible?!?!?!? And why does the box not say this?? Now that I have spent hundreds of dollars on your soundcard and nearly another $00 on your headphones I am just out of luck!!!??
    I think this needs a website of its own. What am I to do with this useless waste of money at this point?
    So, please, tell me what I am to do?
    And please send me contact information for the marketing product leads for both of these products!
    Awaiting a reasonable answer,
    Thank you for writing to Creative Technical Support.
    Please note that when in USB connection, USB devices such as your SB Tactic3D Sigma Headset will create its own USB Audio Device and it will bypass the onboard sound card and the X-fi Titanium card.
    Make sure that the headset is properly detected in Device Manager and selected as the default playback and recording device.
    When using the mini-jack, please ensure that the X-fi Titanium card is selected as the default playback and recording device.
    Thank you for your patience and understanding on this matter.
    Please retain all the previous correspondence when replying to this email.
    Best Regards,
    **bleep**
    Worldwide Customer Response
    Creative
    PLEASE READ YOUR OWN PRIOR RESPONSES YOU ALREADY SAID IT WON"T WORK!!!!!!
    [SIZE=]Mod notes: Advisor name removed.[/SIZE]

  • Sound Blaster Sigma config

    Hi all....
    I have a simple, and probably stupid, question.....
    I bought a Sound Blaster Sigma headset some days ago and still have a sound blaster X-Fi Extreme Music sound card.....
    To have the better 360° 3D audio, have I to use the X-Fi sound card or the USB sound card that comes with the headphones? Which is better (not only in terms of audio quality, but specifically for 3D gaming audio)?
    Hope that the X-Fi is good too......hope it's better also....
    Sorry for my english....
    Thx in advice for the answers....
    Cya

    The following is the responses I have received from Creative customer support regarding the THX controller software NOT working (the controller software just hangs) with my X-fi Platinum. I am very confused by the contradicting responses help please!
    Detailed Problem Description:
    Ok I have installed the Alpha/Sigma software and the cotrol panel just hangs when it opens. I uninstalled, reinstalled in safe mode, restarted, ran update with the same results . . . WTF these are sold as high-eng! I have been in tech support, I am a Intel Product Dealer, and a MS System builder for years. Windows 7 prem 64, Creative SB X-FI Titanium . . . seems like the head set should work with this. Please help...
    Thank you for contacting Creative Technical Support.
    Are you connecting the headset thru the 3.5mm plug or USB connection?
    If using the USB headset connection, please note that you won't be able to use it with the X-fi Titanium soundcard.
    Please follow the steps carefully below when installing Sound Blaster Tactic3D Sigma in your Windows 7 computer.
    http://support.creative.com/kb/showa...aspx?sid=81537
    Solution ID: 81537
    How to Install Sound Blaster Tactic 3D Sigma in Windows
    The driver for the headset is Sound Blaster Tactic3D Sigma Pack for Windows 1.01.0001.
    Download link: http://support.creative.com/Downloads/searchdownloads.aspx?strString=SBTS_PCDRV_LD_1_01_ 0001.exe&Sho...
    Requirements:
    * Microsoft® Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit with Service Pack 1 or higher, Windows XP Professional x64
    Edition or Windows XP with Service Pack 2 or higher
    * Sound Blaster Tactic3D Sigma
    Notes:
    * To install this pack
    1. Download the file onto your local hard disk.
    2. Double-click the downloaded file.
    3. Follow the instructions on the screen.
    Hope this helps.
    We apologize for any inconvenience caused. Thank you for your patience and understanding on this matter.
    Please retain all the previous correspondence when replying to this email.
    Best Regards,
    **bleep**
    Worldwide Customer Response
    Creative
    Thank you for answering,
    I can use the mini jacks but not the features I bought the headset for? The mini jack functioning of this headset seem no better than any $25 headset . . . and I have spent years plugged in in recording studios.
    So the features of this headset are not available if I am using your High-end soundcard?!?!?!?!? How is this possible?!?!?!? And why does the box not say this???? Now that I have spent hundreds of dollars on your soundcard and nearly another $100 on your headphones I am just out of luck!!!???
    I think this needs a website of its own. What am I to do with this useless waste of money at this point?
    So, please, tell me what I am to do?
    And please send me contact information for the marketing product leads for both of these products!
    Awaiting a reasonable answer,
    Thank you for writing to Creative Technical Support.
    Please note that when in USB connection, USB devices such as your SB Tactic3D Sigma Headset will create its own USB Audio Device and it will bypass the onboard sound card and the X-fi Titanium card.
    Make sure that the headset is properly detected in Device Manager and selected as the default playback and recording device.
    When using the mini-jack, please ensure that the X-fi Titanium card is selected as the default playback and recording device.
    Thank you for your patience and understanding on this matter.
    Please retain all the previous correspondence when replying to this email.
    Best Regards,
    **bleep**
    Worldwide Customer Response
    Creative
    PLEASE READ YOUR OWN PRIOR RESPONSES YOU ALREADY SAID IT WON"T WORK!!!!!!
    Mod notes: Advisor name removed.

  • Sigmas no longer producing 3D sound

    Got myself a Tactic3D Sigma about a week ago, and then they worked great at producing a 3D effect. Now everything is kind of mono.
    Using this video to test them out, they produced a chilling effect of someone actually walking around the room shaking a box of matches. They even produced the effect above and below me.
    http://www.youtube.com/watch?v=fligG_SLnOc
    Now the effect is gone. It just sounds like a guy standing still, shaking a box of matches in front of my face.

    Alright, i'm getting an error that says
    "Windows has detected that audio enhancments for the following device are causing problems
    Headset (Sound Blaster Tactic(3D) Sigma)"
    Also, for no apparent reason they started working fine the other day for like an hour and then eventually went back to mono.
    I installed the package you linked to, and now not only is it mono, but it sounds like i'm listening to everything through a tin can. It did get rid of the error message though.

  • Tactic3D Sigma Gaming Headset Review up now

    My professional review of the Tactic 3d Sigma headset is posted if you are interested.
    HardOCP Sigma Review
    Hopefully it will answer your questions.

    Hi,
    Thanks for sharing, Jmacguire.

  • Tactic Sigma VS Fatal1ty MkII

    I'm wondering which one of these I should get for a Sound Blaster. At first I thought Fatalty was the obvious choice because of no unnecessary USB connectors, just the jack connecting directly to the Sound Blaster. I then realized that the Sigma has 50-mm drivers compared to the Fatalty's 40-mm, and the price difference isn't that big. I could always make use of the USB to serve as a portable SB anyway. I'm concerned about the silencer though. The Fatalty is clear about the silencer technology, but I see it nowhere for the Sigma.

    Hi Silikone,
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