Tactic3D Alpha Static Noise / Sound Distortion

I recently bought a Tactic3D Alpha and I'm having some problems with it. At first, when talking to my friends on Skype, they kept telling me that they could barely hear me (mic volume was at 100%), then I saw the "new" firmware and installed it (before installing it, it seemed that the one I had was more recent, but I'm not sure, since they don't specify any date, only a hexadecimal(I think) version).
After that, I didn't notice any volume improvement of the mic (my friends kept telling me that I was talking "inside a well"). But a bit later I started noticing that when some sound (Windows sounds, music, etc.) was playing there was always some static noise. In some cases, on some songs with lots of bass, the sound even got distorted. The static noise is even more noticeable when using earphones connected through the usb soundcard.
Even when using the default Windows 7 (x64) driver (the one that is automatically installed) this issue happens. It also happens on Ubuntu 10.04. So it makes me believe it's either a firmware or a hardware problem.
I'm not sure if it was the firmware update that started this problem, but I don't remember noticing any static noise before the update.
Firmware Version I have now: D0_01_21 .
I don't remember exactly what was the version of the firmware the came on it.
Is there any other firmware available that I can try and see if it fixes my problem, even if it's older than this one?
Using the headset connected to my onboard soundcard (a Realtek one) works fine. Mic volume is decent and no static noise / distortion is noticeable. The only drawback is that I can't use the enhancements that the USB soundcard of the Tactic3D Alpha offers.

KokChoy-CL wrote:
Hi,
Did this happen right out of the box?
You might want to [url=http://support.creative.com/contact/emailform.aspx">contact support[/url] about this.
Just contacted the support a few moments ago. Waiting for a response now (already received the automatic email).
I'm just not sure if it was happening before the firmware. If it was, I didn't notice it. :robotsad:

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Hi all,
There are new beta firmwares available for Sound Blaster Tactic3D Alpha & Sigma. For those who are experiencing low volume with the microphone, download the corresponding beta to see if it hel
ps.
For Windows:
Beta firmware for Sound Blaster Tactic3D Alpha
Beta firmware for Sound Blaster Tactic3D Sigma
For Macintosh:
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Hi,
I confirm that the two files SBTA_PCFW_BETA_US_D0_0_2.exe and SBTS_PCFW_BETA_US_D0_0_2.exe are corrupted (not Win32 applications). The downloads do not complete and stop respecti'vely at .36 KB and 05 KB.
Creative, you have to reupload the files on your webserver.
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My system has an MSI KT6V mainboard with an integrated AC97 soundchip. I
also have a Hercules Smart TV mono tv tuner card, which audio output is
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osnavi: My system is pretty stable temperature-wise. Well below 60 degrees celsius.
Fredrik: I've tried couple of PCI slots, at the moment the card is as furthest away as possible from the audio connectors. The system is attached to a grounded AC jack. My system is WinXP home SP2.
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Info : FYI
Mac
OS X Yosemite: Version 10.10.2
iMac (27-inch, Late 2013)
Processor : 3.2 GHz Intel Core i5
Hard-drive : 1 TB SATA Disk
Ram: 8 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GT 755M 1024 MB
Built-in Output:
Default System Output Device:       Yes
Manufacturer:                                  Apple Inc.
Output Channels:                             2
Current SampleRate:                      48000
Transport:                                        Built-in
Yeti Stereo Microphone:
Default Input Device:                      Yes
Default Output Device:                    Yes
Input Channels:                               2
Manufacturer:                                 Blue Microphones
Output Channels:                            2
Current SampleRate:                      48000
Transport:

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Power of laptop is in a different source, soundcard has the latest downloads, speaker cables are fine etc. I want to check the Bios on my computer but I don't think I am that tactful to do this. Anyways, I will cut and paste my message I started on Mediamonkey.com, I am GDTRFB66. I basically wan't to know if there is a filter or a better sound card I can purchase to knock out the interference the computer is making. I Usually only run 2 speakers, sometimes I will connect smaller speakers through my audio board and run it through source. Also the ststic noise is there when I just connect my computer directly to my laptop and it uses the onboard sound card, so I doubt it is an issue with the sound card.
I really would like some additional help here is the post I submitted on Media Monkey......Next Message
<span class="name">]

<span class="nav">http://thalassa.bio.auth.gr
http://93.95.7.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=426,E=0000000000226533826,K=772,Sxi=2,Kb=ww_en glish_add,VARSET=ws:http://us.creative.com/,Case=obj(656)<span class="gensmall"><span class="nav">[size="2" color="#006699">Back to top[size="2" color="#006699"><img border="0" src="http://www.mediamonkey.com/forum/templates/subSilver/images/lang_english/icon_profile.gif" alt="View user's profile"><img border="0" src="http://www.mediamonkey.com/forum/templates/subSilver/images/lang_english/icon_pm.gif" alt="Send private message"><SCRIPT language=JavaScript type=text/javascript></SCRIPT>?<img width="" height="" src="http://www.mediamonkey.com/forum/templates/subSilver/images/spacer.gif" alt=""><span class="name">]GDTRFB66
<span class="postdetails">
[size="">Joined: 05 May 2007
Posts: 7
[size=""><img width="2" height="9[/img] src="http://www.mediamonkey.com/forum/templates/subSilver/images/icon_minipost.gif" alt="Post"><span class="postdetails">[size="">Posted: Sun May 20, 2007 2:54 am<span class="gen">?[size="">Post subject: [size=""><img border="0" src="http://www.mediamonkey.com/forum/templates/subSilver/images/lang_english/icon_quote.gif" alt="Reply with quote"><img border="0" src="http://www.mediamonkey.com/forum/templates/subSilver/images/lang_english/icon_edit.gif" alt="Edit/Delete this post"><img border="0" src="http://www.mediamonkey.com/forum/templates/subSilver/images/icon_delete.gif" alt="Delete this post">i am hesitant to screw with my bios I'm not that comfortable in performing those ste
ps.
Or should I give it a shot

Tactic3D Alpha Static Noise / Sound Distortion

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