Tactic3D Rage issues

Hello everyone, and thank you for viewing this thread.
I'm currently having some issues with my Wireless Tactic3D Rage Headset. I went to turn them off like I always have for the past year, and last night they decided to just start making a humming noise. The humming noise, I thought meant that they lost connection with the fob in the back of the computer. However after opening the control panel, I noticed that it read the battery levels just fine. I just can't seem to get it to cycle the power.
I've owned the headset since Dec 2012, and the only real issue I've had is the cheap plastic retainers that hold the earpieces to the head band broke. A little duct tape and they still worked fine. So, I tried to update the software last night after they wouldn't turn off, and that didn't work either. I usually charge them off the PC, or AC to USB adapter. Been charging them like that since day one without issue.
So any insight would be helpful, as I have a raid I have to attend tonight.
Thanks!
Just an update, I got the headset to discharge, so I'll test them when I get home tonite.
Update 2: Ok, so I had them charging all day on my computer, and now they work good again! So sorry for any trouble, but I also hope this helps someone in the future. Now where did I put that duct tape...
The steps I took were:
1. Leave them on until they died (discharged)
2. Connect them to my PC to charge in the OFF position
3. Disconnect them before turning them ON.
4. Turn them on.
Seems to work fine now. Thanks!

Originally Posted by Colin-CL
Cudack,
I'm sorry to hear about your experience. Have you contacted Support on your issue? If your product is still within the warranty period, the team may be able to assist you further. Ranting here without allowing the team to assist you is not going to help you very much. Please get in touch with them.
Regards,
Colin-CL
Hello Colin,
Thank for your reply. Yes,I wrote to support before I created this thread,but I felt (and I'm still feel) really bad,especially I'm a software developer and I can't imagine how it's possible to give soft/firmware to end users which doesn't work properly. Or even if you do that and many ppl complain about exactly the same problem,the serious company should remove soft/firmware that can make really issues and they should work on fixing that bug and upgrading application for users to avoid future problems

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  • Tactic 3D Rage Wireless V2 connecting issues

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    Originally Posted by Afhene
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    Power LED (solid white) - fully charged, power on state
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    firmware_update.jpg
    Cheers,
    JL-CL

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    Originally Posted by dinopkk
    Hi Cavegraffitti,
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