Tactics 3D alpha headset control panel doesnt want to start!

First of all the USB thingy isn't working... no sound is heard no matter I plug it in usb 3.0 2.0 front back ports...
Asrock Extreme 6 P67 Motherboard. Windows 7 x 64 ultimate
When I plug the 3.5 jacks it works fine, well the sound atleast, Though the controll panel still says not detected!
Installed this driver: SBTA_PCDRV1_WIN8_LD_1_01_0001
The audio device supported by this application cannot be detected. This application will now close..
Can someone please assist thank you.
Or I will have to return this product.

First, thanks for your help.
Here are the options I have for playback devices:
Speakers
Headphones (Used when headset is attached via jack -- issue is present)
Digital Audio (S/PDIF)
Digital Audio (HDMI)
Headset (SB Tactic3d Alpha) (Used when headset is attached via USB -- issue is present)
And for recording devices:
Microphone (3.5mm jack) (Used when headset is attached via jack -- issue is present)
Microphone (Internal laptop microphone)
Headset Microphone (SB Tactic3d Alpha) (This setting is used when the headset is attached via USB -- issue is present)
The headset does not act just like a normal headset. It has not been working since I purchased it, unfortunately, and I did try to connect it after a system restore without the USB attachment. The default settings are for the speaker and internal microphone, but in order for sound to play out of the headset I have to set it as the default, either as "headphones" or "headset" regardless of how it is attached to the computer. I did not have to do this with my previous headset, and my old headset did not have this issue.
Also, if I remove the microphone and mute/unmute the headset microphone with the in-line switch, it registers as noise in the sound settings menu. I suspect that there's something wrong with the wiring at the in-line controller.

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