Take your complaints to Twitter and other public websites

I've read tons of complaints recently on this board, and very few responses from Comcast. I suggest you take all your compaints to @Comcast on Twitter and other public websites, otherwise, the only readers may be us. I'm beggining to feel like this message board is a way to keep their disgruntled consumers contained. Also, if your issues go unresolved, drop a line to your State commerce/consumer protection agencies. Comcast share prices are near all-time highs, so I am sure they can afford to listen to us.

Same thing here. Only I was charged $227.64 despite a typical $135 bill. I was charged for a movie I never rented. Called and was told due to outages, there was nothing they could do about the weather and the movie would not have been charged had I not seen the movie. Horrible experience. After sever storm outages here in Texas, it seems there is no help, even after calling customer service.

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    Andy,
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    Hi Oxfordataloss,
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    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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