Takes one week just to restore service???

Why does it take a week just to have some to come restore my phone/internet service when Verizon broke it in the first place? So I get no service from Verizon for one week and still paying them? For what? I feel I am being ripped off and Verizon should refund me one week of Phone/Internet service.
{edited for privacy}
PHONE
3/7/2012 13:20:00
3/14/2012 18:51:00

I am sorry to hear you are without service. I have sent you a private message to get more information.
Anthony_VZ
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Message was edited by: EZ Jim
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Just got off the phone with Verizon - don't ever be one week late

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Comment edited as required by the Terms of Service.
Message was edited by: Admin Moderator

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<Email Edited By Host>

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