Taking ages to delete user account on macbook pro?!

Hi,
I'm deleting an old user off my macbook pro and setting it up for another user, however it is taking AGES (25minutes so far....) to delete. The System Preferences won't let me quit as it says it's still working and under the account it does say "Deleting account" However I now cannot click or highlight this account.
I'm not convinced it's still working as it's taken so long. Is this a normal length of time to wait?
Thanks
Emily

Are you using FileVault/encryption?

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I am trying to delete added accounts on my mac. I do not have an 'account' or a 'users & groups' icon in my system preference. I think I am missing something. I do not know how they were added. TY

Yup, you're missing a couple other items there as well. Have you run some kind of "cleaning" utility or something like that recently, or otherwise tampered with the system?
In any case, though, Apple support is correct, you need to reinstall the system, which means you'll need to know where your discs are. It's possible the Apple Store will be willing to reinstall the system for you, but I believe they'll charge you for that, and you'll still have no disc, which you really need to have. If your machine shipped with 10.6, you can get new copies of the gray discs that shipped with the machine from Apple for a small shipping & handling fee. If it shipped with an earlier system, you can get a new 10.6 disc from Apple:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

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I hope I didn't copy too much.
09/07/2014 17:29:33.758 com.apple.launchd.peruser.501[163]: (com.apple.photostream-agent[1438]) Job appears to have crashed: Abort trap: 6
09/07/2014 17:29:34.245 ReportCrash[1442]: Saved crash report for PhotoStreamAgent[1438] version 2.7 (351.36) to /Users/Ella/Library/Logs/DiagnosticReports/PhotoStreamAgent_2014-07-09-172934_E llas-Mac.crash
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09/07/2014 17:29:35.105 com.apple.SecurityServer[15]: Session 100214 created
09/07/2014 17:29:35.213 com.apple.SecurityServer[15]: Killing auth hosts
09/07/2014 17:29:35.214 com.apple.SecurityServer[15]: Session 100213 destroyed
09/07/2014 17:29:35.458 PhotoStreamAgent[1444]: *** NSDistantObject initWithCoder: 1 not given away for conn 0x7fa2955ab310
09/07/2014 17:29:35.458 PhotoStreamAgent[1444]: *** -[NSKeyedPortCoder decodeInvocation]: unable to decode a target for this invocation
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0   CoreFoundation                      0x00007fff982a425c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff8c7efe75 objc_exception_throw + 43
2   CoreFoundation                      0x00007fff982a410c +[NSException raise:format:] + 204
3   Foundation                          0x00007fff8ed783b9 -[NSKeyedPortCoder decodeInvocation] + 106
4   Foundation                          0x00007fff8ebe371d -[NSKeyedPortCoder decodeObjectForKey:] + 735
5   Foundation                          0x00007fff8ec3b4da -[NSConnection handleRequest:sequence:] + 103
6   Foundation                          0x00007fff8ebe2d50 -[NSConnection handlePortCoder:] + 652
7   Foundation                          0x00007fff8ebe2688 -[NSConnection dispatchWithComponents:] + 50
8   Foundation                          0x00007fff8ebc6f38 __NSFireMachPort + 257
9   CoreFoundation                      0x00007fff981d59c4 __CFMachPortPerform + 388
10 CoreFoundation                      0x00007fff981d5829 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
11 CoreFoundation                      0x00007fff981d579e __CFRunLoopDoSource1 + 478
12 CoreFoundation                      0x00007fff981c67d6 __CFRunLoopRun + 1830
13 CoreFoundation                      0x00007fff981c5e75 CFRunLoopRunSpecific + 309
14 HIToolbox                           0x00007fff94882a0d RunCurrentEventLoopInMode + 226
15 HIToolbox                           0x00007fff94882685 ReceiveNextEventCommon + 173
16 HIToolbox                           0x00007fff948825bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 AppKit                              0x00007fff95db624e _DPSNextEvent + 1434
18 AppKit                              0x00007fff95db589b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 AppKit                              0x00007fff95da999c -[NSApplication run] + 553
20 PhotoStreamAgent                    0x000000010b45f473 PhotoStreamAgent + 9331
21 libdyld.dylib                       0x00007fff9476f5fd start + 1
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Error: __NSCFError:
Domain : com.apple.mmcs
Code    : 18
Desc    : Unable to calculate signature.
UserInfo: {
    NSDescription = "Unable to calculate signature.";
    NSLocalizedDescription = "Unable to calculate signature.";
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Taking ages to delete user account on macbook pro?!

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