Taking over 24 hours to restore from a back-up
I have an iphone 3G; It got unplugged while it was updating the new software and would not turn on. Itunes support walked me through plugging it back in and trying to restore it and then back it up from a previous back-up. Unfortunately, at this point, all data has been erased and it has been restoring from a back-up for many many hours. It was progressing slowly, but has not moved at all in the past 9 hours. What is going on? I need my data!
Possibly a corrupt backup. It should not take nearly that long (less than 30 minutes, or up to an hour if you are re-syncing a lot of music/video).
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Camera Roll not restoring from iCloud back-up
Due to an extremely large amount of "other" on my iPhone 5 I decided to reset / delete and restore from iCloud. Camera roll IS turned on in my cloud back-up, and I backed it up just before reset / delete phone.
When I restore from iCloud back-up everything works perfectly except my camera roll reloading. It just continues to say 'Downloading" (with the little circle thing going round & round) with no change or progress. It never says "downloadng xx of xxx" or anything like that. The photo stream has restored with no problem.
I hope I can restore the camera roll because it has videos that aren't saved anywhere else, but if not how the heck do I stop the "downloading..." at the bottom of the camera roll folder and get on with my life? Any help will be much appreciated.Actually I posted here only after trying ezjules suggestions No luck. Even stranger is that even after I "stopped restoring" my camera roll is acting the same,; still says Downloading at the bottom. Strange.. Here is a screen shot after I have stopped the restore in settings.
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I DROPPED MY IPHONE IN THE WATER. A MESSAGE SAYING THAT THE IPHONE NEEDS TO COOL DOWN APPEARED REPETEA REPEATEDLY. I RESTORE TO THE FACTORY SETTINGS AND NOW IT DOES NOT LET ME RESTORE FROM A BACK UP!!! IT KEEPS SAYING IPHONE NEEDS TO COOL AND IT DISAPPEARS FROM ITUNES
ANY SUGGESTIONS?!!!!!!!!!We're fellow users, STOP YELLING AT US! At the very least, get your CAPS lock key fixed.
The device was dropped in water, it is damaged, take it to Apple along with cash or a credit card and get an Out of Warranty replacement. -
I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up
To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.
Davin12 wrote:
I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.
Icloud or itunes backup, only backs up app data, not the app itself.
so if you restore as new, then there is no app data on your phone, you start out new... -
I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.
Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
tt2 -
I upgraded to ios6.1.3 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore the apps to avoid having to pay for them again and having to recreate settings?
As I said, the backup that iTunes makes does not include apps (and music) if those items where not in the iTunes library on the computer on which you restored they will not be on the iPod.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
I plugged in the iphone 5 to PC via itunes what should i do between Set up as new iphone or Restore from this back up? i just want to transfer all my purchased apps and contacts to my new iphone? don't want to screw thing up. Please help..... thanks
Is this a new iPhone?
If so, when connecting a new iPhone to iTunes for the first time that has been used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device to the new iPhone, or set up the new iPhone as a new iPhone.
If you don't want to transfer the backup for the other iPhone or iOS device, select set up as a new iPhone. No existing data or settings will be erased or changed when selecting as a new iPhone. Not that difficult or difficult at all. -
i up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?
Please please help me, if you know how.
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trying to restore from iTunes back onto iPhone 5 - it starts but then error msg comes up saying there is not enough space on the iPhone to complete the restore - what do I do? - Help cos I've lost my contacts!!!!!
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
I am setting up an iPhone 5. I selected "set up as a new phone" but now need to restore from iTunes back up. How do I access the appropriate screen in the iPhone 5 which I am setting up?
The phone answered this for me - when I connected the iPhone5 to my computer it gave me a choice which included "restore from backup". Problem solved
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Problems with storage after failure of restore from TM back up.
Okay, so I've become so frustrated over this that I've decided to see what is the issue. After a horrible incident where I inadvertedly removed the OS start up disk (I unsuccessfully installed Windows 8 without the proper drivers...long story really), etc I was forced to restore my hard drive back to stock through the Genius bar. They recommended that I restore my files with using "Users" from Time Machine because I had backed up everything. Unfortunately, the two times I've tried to restore from backup, it would always stop at 52% (I had about ~250gb to restore) so I just stopped trying and if I needed any files, I would manually transfer them. Anyway, my issue is that I just recently noticed (a month after trying to restore) that I have about ~200gb in my "other" category. In theory, that shouldn't be the case because there is barely anything on my computer. Barely. I've looked at so many websites and so far, no idea... Any ideas? Should I just wipe my hard drive clean again?...because this is getting ridiculous. Thanks in advance.
First, empty the Trash if you haven't already done so.
To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
I'm having a problem replacing the hard drive and restoring from a back up!
I only recently upgraded my 2007 (white) MackBook from Leopard to Snow Leopard so I could install the latest version of iTunes and sync my iPhone 5. I borrowed the discs from someone at work (because it's difficult to purchase them form Apple) and this worked fine and I've been happily using it since September. I use Time Machine to back up to an external hard drive which has always worked really well for me.
I'm now trying to change the internal hard drive (as the old one is full) but to boot up and format the new disc I need the Leopard boot discs that came with my laptop. I did this fine then tried to restore from a Time Machine backup and again all looked ok and after 3-4 hours it said it was complete and to reboot.
I rebooted and now everytime it boots up it comes up with the error (see attached)
I'm not 100% sure why it's doing this but I have a feeling it's because my Time Machine back ups are now for Snow Leopard and my original boot discs are Leopard. I could probably get hold of the SL upgrade disc again but I will need to borrow them again which could be a little difficult.
I have now put the old Hard Drive back into the laptop and it's working fine again but I need to work out what to do here.
Please please please can someone help
Many thanks
Phil ThomasHuh!! Why couldn't I find this a few months ago? When searching on the Apple site it would only come up with options to upgrade to Lion/Mountain Lion. I even spoke to people of some forums and no one else could find it either. That's why I ended up borrowing a copy because it appeared to be the simplest option. I wonder if this has been made available again since the iPhone 5 launch as I know several people who couldn't upgrade to the newer versions of iTunes.
For £14 quid I'll just buy my own copy.
Thanks for your help Mike
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