Taking picture with the back camera causing iphone to reboot

Hi,
I've purchased a brand new Iphone 4, whenever I try to take picture with the back camera, it causes the Iphone to reboot. I tried rebooting it multiple time, resetting all the settings, but it doesnt solve it.
Any Idea on how to solve this ?

If a Reset and a Restore from backup and as a new iPhone or not from backup does not resolve these two issues, time to give AppleCare a call, or make an appointment at an Apple Store if there is one nearby.

Similar Messages

  • TS3274 After installing iOS 7 camera stopped working normally. I can't take pictures with the back camera only the front camera. All was good before the update. Please fix this bug.

    After installing iOS 7 camera stopped working normally. I can't take pictures with the back camera only the front camera. All was good before the update. Please fix this bug.

    Hi Midnightbrat,
    Welcome to the Support Communities!
    The troubleshooting steps for the camera on the iPad are similar to the iPhone:  I've highlighted the pertinent steps below:
    Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Camera
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Third-party cases can interfere with the autofocus/exposure feature and the flash; try removing the case if you have image-quality issues with photos.
    Try turning the iPad off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try switching between the front and the back cameras to verify if the issue persists on both.
    I hope this information helps ....
    Have a great day!
    - Judy

  • Problem with the back camera in iPhone 4 (Black Shadow)

    Hi, I have a problem with the back camera. When turned on I can see a black shadow on one side and when I take the photo, appears in all the photos.
    I searched on the Internet to resolve this problem but I haven't been successful. A friend told me that maybe it is dirt that was introduced into the cover but I don't think It's true.
    The iPhone haven't dropped me for some quite time and don't crashing.
    Look here is a photo to show you how the black shadow looks like:
    Please, anyone know what the problem can be?

    It certainly does work.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • My camera ***** after upgrating to ios 7.0.2. It turns black with the back camera.does anyone experienced this?

    My camera ***** after upgrating to ios 7.0.2. It turns black with the back camera.does anyone experienced this?

    Hi, chen zhuang. 
    Thank you for the question.  This article will help your troubleshoot the camera issue with your iPhone.  See the section labeled Camera is not functioning.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If none of the solutions in the article resolve the issue, see the section labeled Issue not resolved.
    Cheers,
    Jason H

  • Problems with the front camera on iPhone 4

    Hey, guys. Just faced a problem with the front camera on my iPhone 4. So, when it's enabled this thing is on screen and all the pictures taken on it also has it:
    http://bit.ly/epZypp
    I've never dropped the phone, it isn't jailbroken or unlocked, it was bought in Britain but using in Russia, the firmware is 4.2.1.
    So, guys, can you help me?

    Have you tried resetting your phone by holding down the sleep/wake button and the home button at the same time until the phone restarts?

  • Taking pictures with the ipad but not all pictures transfer via photo stream to my desktop

    taking pictures with my iPad and not all the pictures taken are transfering via Photo Stream to my desktop.

    You need to ask that on the iCloud forum.

  • IPhone 5 - black spot when I take pics with my back camera

    first there came 2 black spots but now there are tons! How do I fix it? It's only with the back cam and I'be already cleaned it multiple times

    Probably the lens is dirty, you can't do anything expect going to an Apple Store and ask for a genius..

  • My iPhone 5 camera gives a blurred image when taking photos with the device, how can i fix that

    i have had my iPhone 5 for almost a year now and have been suffering from this problem for quiet a while now, when taking pictures with my iPhone 5 the result is a blurred image, i dont know why the focus of the image is so bad !

    MAke sure teh problem is not do to camera shake by holding it firmly on a solid surface and taking a picture of something in the 10-20 foot range.  If that rules out shake, and the image is blurred, take the iPhone to an Apple store genius bar and have it examined.  Backup all of your content in iCloud in case the verdict is a replaement iPhone, they can resore your content from an iCloud backup.

  • My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise?

    My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise? The phone is slightly more than 2 years bought from singapore I live in India

    Either your battery is failing or your battery gauge needs to be recalibrated. Start by recalibrating:
    When it shuts off charge for just a minute or two, then restart (hold HOME and SLEEP until an Apple logo appears). Deliberately run the battery down until the phone shuts off at 1%. If it shuts off above 1% repeat the above until you get to 1%. Then charge for 4 hours with the wall charger without using the phone. This process will recalibrate the battery gauge.
    To prevent this from happening again about once a month run the battery all the way down to 1%, then continue until the phone shuts off. Apple recommends this in their battery help article, but they don't say why you should do it. The have some hokum about "keeping the electrons moving." Honestly! The iPad battery tip gives the correct reason.
    If this does not resolve the problem you most likely need a new battery. If you are near an Apple store take the phone in and they can test the battery for you.

  • When taking pictures with my iPhone 4S with flash the pictures are blue

    When taking pictures with my iPhone 4S and when I use the flash the pictures come out blue but wen I don't use the flash the pictures come out great. Can someone please answer my question to why that is happening

    Do you have a case on your phone? Many cases get a reflection from the sides and bleed light over the picture.
    The flash is naturally green/blue colour anyway..so it could be just that.

  • My iPod touch 5G has a problem with its back camera, there's a dark spot on picture quality and won't focus, it will only focus on things 5-7 inches away from the iPod. Could I go to apple and see if they can repair it or give me a new one?

    My iPod touch 5G has a problem with its back camera, there's a dark spot on picture quality and won't focus, it will only focus on things 5-7 inches away from the iPod. Could I go to apple and see if they can repair it or give me a new one? Someone help please.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    If the iPod is defective and not abused Apple will exchange your iPod for a refurbished one at no cost

  • I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

    Help
    I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

    If you are saying that after signing into iCloud it is telling you device is not found, it could be for any number of reasons. If the battery is dead, if the SIM has been removed, or if someone else has the phone and they have restored it, it will not be shown. Also, if you located it once and then sent a remote wipe, it disables the abililty to locate the phone with Find My iPhone.

  • How come when I tap the back of my iPhone next to the camera, it sounds like there is a lose piece in inside?

    I just got my iPhone so i can't imagine there is anything wrong, but I noticed that when I tap the back of my iPhone next to the camera, it sounds like there is a lose piece in inside. Also, when I put the iPhone down on a desk or table i hear the same sound. Wondering if this is normal?

    Hi JRM833,
         That would be enough to make me worry as well. I've not seen (or heard, in this case) that happen on any of my iPhones, or any others that I've been around (friends, family, etc.).
    I would say that no, that isn't normal. If you're near one, take it to an Apple store. Or, if you made your purchase at the wireless carrier you've chosen, take it back to them to see if they could help you out.
    Best of luck.

  • TS2634 I bought my iPhone 4s 16gb just a week ago and Im having problems with the frontal camera.. is blurry...

    I bought my iPhone 4s 16gb just a week ago and Im having problems with the frontal camera.. is blurry... anyone has experimented this issue too?  please let me know!

    Did you put a screen protector on the phone or did you pull the protective film off the phone?

  • Hello, on an ipad 4 when watching a live video stream , came up with a blank picture with the quick time symbol in the middle, the sound worked perfectly but no picture ? any suggestions please ?

    hello, on an ipad 4, when watching a live video stream , came up with a blank picture with the quick time symbol in the middle, the sound worked perfectly but no picture ? any suggestions please ?

    We have a solution that allows you to do most of what you want, including bulding the form, having people fill it out either in Reader (as an XFA-PDF) or on the iPad (as an HTML form).
    You design the form once, and it will by styled correctly on the appropriate platform.
    For more information, check out these links:
    http://www.avoka.com/blog/2012/02/style/
    http://www.avoka.com/content/avoka/en/products/sff3/smartform-composer/features_and_demos. html
    http://www.avoka.com/content/avoka/en/products/sff3/avoka-smartform-factory.html

Maybe you are looking for

  • Illustrator cs4 has stopped working on Windows 7 Pro. Help?

    Has worked fine since first installed a few years ago. Suddenly stopped on 4/30/13. On trying to start the program, I get a window that wants me to agree to the License Agreement. This has also happened on InDesign CS4 and Fireworks CS4

  • I just updated my Iphone and can no longer find my notes...

    I just updated my Iphone to iOS 6.1.3 and can no longer find my "notes".  Please help! 

  • A year later...same question: How can I get a Pages document embedded ???

    How can I get a Pages document embedded into an email? (so that the recipient sees it immediately and does NOT have to open a PDF). Although I know a PDF is universal and would allow anyone (mac or not) to open, read and see my business newsletter, I

  • Aperture running slow on my macbook Pro

    Hi, I have a 2.0 GHZ macbook Pro with 2G of ram and a 7200RPM hard drive. Processing runs smoothly when I first start Aperture, but gradually, the computer starts to slow down (the CPU gauge jumps), and the computer actually pauses for several second

  • NSAffineTransform scaling problem

    Hi all, Can anyone please help me out with the following problem? Among other features, my first Cocoa app has a custom imageView within a scrollView. After loading an image, I'm looking to resizing it with a slider. The following relevant code snipp