Tapping freezes,or is dislocated

When I tap an icon or an entry I am either sent to another place, or receive no result at all. And, to make matters worse, I cannot access the preferences menu or on the desktop to access preferences in order to digitize because the screen is frozen. A soft reset is no help. When I perform a hard reset I can redigitize, but as soon as I synchronize by files back into the Vx, the screen becomes disoriented or frozen again!!!. HELP!!!.
Post relates to: Palm Vx

When I perform a hotsynch with Outlook my touch screen loses all sesitivity--i.e., I cannot access, for example, the Programs screen at all. And, if I am in my To Do list, I experience two failures in the touch screen: 1. I cannot add information, 2. when I tap an entered item to delete it, the screen highlights an item three spaces down,..and even then it does not place a mark in the check box. The same is true for my calendar and my phone list. Performing a soft reset does not help because the screen retains its insensitivity, meaning I cannot access the "Welcome" spot to tap which would allow me to redigitize. When I perform a a hard reset, the screen regains its sensitivity, but as soon as I perform a hotsynch screen loses sensitivity again. I recall that when I experienced this problem with my Palm IIIx, a soft rest would allow me to get mo to the Welcome spot where I could redigitize. This feature is not available with the Vx. Why was it changed? Can anyone help me with this before I toss my Vx into the trash?
Post relates to: Palm Vx

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