TAPS isn't working. Dead Air

Question

I'm working with CUCM 7.1.5 and UCCX 8.0 and have properly configured the TAPS on the both sides.
When I dial the Route Point number, the caller hears dead air. The caller hears no  ringback prompts, such as a busy tone or an engage tone.
When I have installed the UCCX 8.0, I have choosed to use G.711 and the phone is using G.711 to dial CCX.
Anyone already had the same issue or know how to fix that?
Thank you and I really appreciate

Answer 1

Hi,
Adding Languages for TAPS Prompts
To set the languages for TAPS prompts, use the following procedure.
Procedure
Step 1  In the Cisco CallManager Administration window, choose Bulk
Administration > TAPS > User Locales for TAPS. The User Locales
Configuration window displays.
Step 2 In the User Locales list box, which is the list of languages that
are installed on Cisco CallManager, choose the languages that you want
to use for user prompts. Click the arrow to move the chosen language to
the Selected User Locales list box.
You can choose as many languages as you need for user prompts and move
them to the Selected User Locales list box.
Step 3 After you have chosen the languages for user prompts, to create a
job, click Submit.
Step 4 Use the Job Scheduler option in the Bulk Administration main menu
to schedule and/or activate this job.
This procedure assumes you have already loaded the language packs onto
your CallManager.
Hope it helps.
Anand
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