Target group to channel

I have created a new campaign and assigned products , channels and taget group to campaign.
i have changed campaign status to ' Released'.
When i m trying to send Email to Target Group , that option was grayed out . Please le me know if i need any changes .
Regards,
Ravi kumar

Hi Ravi,
Can you please check for following settings are maintained
In the Campaign Screen.
Basic Data Tab
Piority : high/medium
Transfer to ERP : Generally should be unchecked
Status : Released
Campaign Element Screen
Channels Tab
Communication Medium : INT
Form for Email : ( maintain the mail form which you want to send)
Work flow task : CA1 Send target group to channel
Segmentation Tab
Maintain target Group
Go to the campaign automation screen using F5
Drag and drop the start node and element side by side and connect using connection
In the start node of the campaign automation
schedule the campaign
After starting the campaign check the status and log in the start node as well as element in the campaign automation screen.
Status should be released
Log should have completed.
Hope it helps
Please reward points if it helps.
Regards,
Madhu

Similar Messages

Target Group to Channel - Trying to use 2 channels when only 1 is specified

I have created a Target group and then in the marketing planner create a campaign. Under the channel I have specified Phone which is linked to creating a transaction. I activate the campaign and then choose target group to channel.
The job is scheduled and does run.... However it ends in error saying "No Mail form exist for communication channel Email"
so no transactions are saved.
I am confused as I only specified the channel to be Phone NOT email..... I do not want to send any emails for this.
Has anyone encountered this problem before and can they advise on the solution.
Many Thanks
Caroline

So is question too easy that no one wants to respond? Since the new 10.7.3 update I can see the same result on the file sharing page where it shows who's logged in. Am I the only showing 2 of the same users logged in?
I was thinking because I created users and then deleted them, and the re-created the same users that's why it's occurring. When I log in from a windows machine I only see 1 user with a SMB share. But when I log in from Mac I see 2 users with the AFP share. Both users are exactly the same.
Here's one more bit regarding this. If I log in on Mac with Lion then there are 2 duplicate users and if you wait a few minutes only 1 of duplicate users will show time. The other does not. But if I log in from a Mac with Snow Leopard then it shows 2 duplicate users as above but neither of them show any time.
I can't be the only peron having these problems can I?
So if these duplicate users were caused from me creating and deleting users, where (what file) is the user name stored?
Please someone.
Tony

Target Group to Channel Job

Hello
When we use the "Target Group to Channel" Job, and assign a template activity that has a product associated, this product isn't copied to the activities created for the job.
Does anyone can help me?
Best regards

I have checked SWU3 and all is OK.
WS14000060 - Send Target Group to Channel is the workflow that isn't starting.
I've checked the agent assignment and it is set as general task which is what the implementation document says to do.
Regards
David

Creating New Target Groups in Background - is this possible?

We are currently working on CRM 4.0.
We have created some custom infosets for criteria that we wish to segment our data by. However when we try and run this using the segment builder a time-out short dump occurs.
Does anyone know of a way to create the target groups through the segment builder via a background process that means we could avoid the time out issue?.
Many Thanks
Caroline

Hi Caroline,
I am sorry. I wrongly wrote it as Segment builder. But, as you correctly said,.... we can send target group to channel in marketing planner only.... not segment builder.
But, as you are saying that you have a problem in the segment builder when creating the target group........I guess when you right click on the profile set to build the target group, we also have an option,.... something like....."Build target group in background".
I am not sure, as i am not infront of the system. But, please check for this ......
Reward points if it helps....
Thanks.
Sindhu.

Error assigning Target Group to Campaign Element

Hi
I have created a Target group for a Campaign. I have saved and exported target group to channel and started the Campaign. But it shows error message saying No Target Groups are assigned to Campaign Element..
Why is it showing error even after assigning members for the target group and exporting the TG to Channel. I have updated the status from created to released, approved before Starting the campaign.
Please help.
Thx.

Hi Kalees
Do you have a campaign element in your campaign? If so assign the target group to the campaign element in the segments assignment block.
Cheers
Declan

Wrong target group is executed

Hi all,
In the PCUI we have a campaign with 2 target groups under the 'Segments' tab. When we select the first and then press the 'Target Group to Channel' button, in the job log we can see the second target group was executed and not the first. The transfer status of the target groups shows the status we expect (1: Job Ended Without Errors and 2: Job not scheduled) so we could only see something was wrong looking into the job log.
This happened only twice as we know but we would like to know how this can happen and how this can be prevented. Does anyone has an idea how to solve and clarify our issue?
Kind regards,
RS

Hai,
I think it is easy to create a target group using CRMD_MKTSEG. Target Group is every time linked with a Campaign. using attributes u create profile sets and using filter values of attributes u create target groups.
You can check the following link.
http://help.sap.com/saphelp_crm40sr1/helpdata/en/db/58963eac416f01e10000000a114084/frameset.htm

Deletion of target group

Hi experts,
We are unable to delete a targetgroup which is assigned to a campaign element of a campaign.
The campaign scheduled with campaign automation for the execution.
When we are trying to delete the target group from the campaign element the message displays as " target group has already been transfered to channel"
Can anybody explain the procedure for the deletion of the target group which is already assigned to a campaign which is released to channel transfer.
Regards,
Madhu

Hi madhu,
Under easy access menu, follow the below path:
Marketing -> Tools -> Expert Tools
Under segment builder, you will have the option called "Deletion of Target groups".
Click on that and mention the target group, which u want to delete and click on execute button.
Hope this helps.
Reward points if it is helpful.
Thanks.
Sindhu.

Target group changing

Hello All,
I've created TG "My TG" and attached it to a campaign "My campaign". I released campaign and transffered a group to a channel(call list in my case)
After that I want to add additional BP to "My TG" and attach this group to the same campaign.
According to help.sap.com I should delete the target group from campaign , change it and attach it again.
But when I tryed to delete TG from campaign I got error message "Segment already transfered to a channel".
Some suggestion?
Is there some another way to add additional BP's to existing target group and attached it to the same campaign?
Thank you very much

And to just make it more clear :
and here is the SAP help on the subject:
Transport Layer in ABAP Workbench
The Change and Transport System supports the distribution of development work on large projects across multiple SAP Systems.
The packages in each development system are grouped into one transport layer.
The transport layer determines whether objects are assigned to a local or transportable change request.
Use
Each of your SAP development systems is assigned a transport layer as its standard transport layer. If you use Extended Transport Control, you can assign different standard transport layers to certain clients.
You can define at the most one consolidation target for each SAP System and transport layer.
When you create a package, it is assigned the standard transport layer of the SAP System.
If you want to assign a different transport layer to a package, you require the administration authorization for the Change and Transport System.
The objects in a package automatically have the transport attributes defined for the corresponding transport layer.
If a consolidation route originating in their SAP System is defined, then the objects are assigned to a transportable request, and transported into the consolidation target when it is released.
If a consolidation route is not defined, the objects are assigned to a local request, and are not transported.
Customizing settings are not assigned to a package. They have the transport attributes of the standard transport layer of the system or client.
It is best to assign a package a standard transport layer for which a consolidation route originating in the development system is defined.
To display and maintain the transport layers and routes, use the Transport Management System (transaction STMS).
Only the system adminstrator can make changes.
Caution:
The tables TSYST, DEVL, TWSYS, TASYS are no longer productive as of Release 4.0A and cannot be maintained.
Best regards,
Menelaos

Printing letters to customers of marketing target group or campaign

Hello everyone,
We have a need to print letters to customers from a marketing target group or campaign. (SAP CRM 7)
The problem is that we can only see an option in application to send a Mail/SMS/Fax to the customer (with an already prepared mail form), but we just can't find a letter/print channel option.
Can it be that this basic option does not exist in the application ?
If it does not exist u2013 How can we send letters to the customers from a target group/campaign ?
We'll appreciate any help,
Best Regards,
Nitzan.

Hi,
I don't know if you found an answer already to your question but we had a similar issue.
In CRM 7.0 direct mailing is no longer supported.
The only solution is to either develop a specific enhancement based on mail forms (find a good CRM developper) or alternatively generate a file that you would then send to an external mailing house.
It seems that smaller customers try to do the mailing themselves but larger customers with higher volumes nearly allways use a mailing house.
regards
Tim

Send target group to chanel - enh or badi

Hello
I need to make validation before sending target group to chanel.
there should be check on target group be made.
do you know enhancement or badi I can use here?
status of campaign is changed earlier so I can not connect this validation with status change.
system status of sending TG to chanel is changed after sending , so it is too late.
I need to make control before planning job that sends tg to channel.
Any ideas?
regards
Radek

Hi,
system modification need to be done in method for check tg.
regards

Creation of Target group.

Hi All,
I having one urgent requirement, we have maintained the Ztable for maintaning the information of Vehicles against Business partners.
The Fields in the said Ztables are Vehicle type, vehicle Reg Number and BP number.
I want to send the mails using target group to customer who is having Perticular vehicle type for that i have created Infoset using the Ztable, then i have created the data source for target group still i m not getting the desired result !!!!!!
please anybody tell me that i missing any of step for above requirement ???
how to link up the BP to Ztables fields ???
How to create the said Target group ???
Regards,
Dipesh

Hi,
You can try this alternative solution:-
Instead of maintaining vehicle type etc in Z table, please crate it as "attribute", and assign it to Business Partners.
You can use CRMD_PROF_BP transaction to assign Attributes to Business partners.
Based on the attributes , you can subsequently create the "target group".
Regards,
PD
Pl. Reward points if it helps !!

How to retrieve Business Partners Per Target group

Hi experts!!!
I am new to CRM development and i need to find the tables related to the target group.
So far i have only found some tables that hold the T.G. GUID, but i cannot understand how these are connected among them.
The requirement i have is to retrieve all the bussiness partners related to a specific target group.
So in the selection screen i should use the target group. (Which field is that??)
Please help!!!
Thank u in advance!!!

HI Grigoria,
The tables that hold the information that you have requested for is as follows:
Assuming you found the TG GUID for which you are trying to find the BP's inside it
Go to Table CRMD_IM_ML_HEAD
Paste the TG Guid value in the TARGETGRP_GUID field.This would return you "ML_GUID_H" value.
Take this Guid value and go to table "CRMD_IM_ML_ITEM"
Paste the ML_GUID_H value from the previous table in the field "ML_GUID_H" of the above table.
This will return all the BP Guids associated in that TG , which you can convert into the BP # using an FM or from the table BUT000
Hope this Help's
Regards,
Naveen

Custom Attributes in Target Group Email Campaign Not Refreshed

We have a campaign sending emails to a target group of BPs. To fill our custom attributes with values we have implemented our code in badi CRM_IM_ADD_DATA_BADI method CRM_IM_BPSELE. We tested our code using the Test Send feature from the email form and all worked fine.
But when we ran the campaign in the background for a Target Group with multiple BPs it would not work correctly, our attribute values were incorrect.
We discovered while debugging the job, that the badi gets run once for each BP, but the attribute values from the previous BP do NOT get refreshed. In fact there are 2 entire sets of attribute records in the CT_ATT_VALUES table parameter. Each time through it multiplies by another set of our attributes.
I have put code in the badi as a workaround that deletes the previously filled attributes for the previous BP, but I'd like to figure out what is causing this problem.
Any help would be appreciated.
thanks,
Lee

Hi Lee,
Is this issue resolved for you now??
I am facing the similar problem.
Though the BADi is not used for these two mails (it is used in some other mail forms), it is actually called in 'CRM_ERMS_MAIL_COMPOSE' Function Module and the process is same as u said. There are 2 sets of values.
I am using a Mail Alert functionality where in a 'Mail Alert ON' is sent to field engineers (FE) and then upon FE accepting the work we will send a 'Mail Alert OFF' to FEs.
Problem is, we get one or two fields data incorrectly sometimes. I am not able to find out the root cause yet.
Please let me know if you have had any resolution to this!
Thanks in advance.
Chaitanya

Creating a target group based on the BP email address only in CRM

Hi there,
I am currently trying to create a target group based on the business partner email address only.
I have a list of over 1000 email addresses - these email addresses equate to a BP in our CRM system, however I do not have a list of the equivalent business partner numbers, all I have to work on are the email addresses. With these 1000 BP email addresses I need to update the marketing attributes of each of these 1000 BP records in CRM.
What I need is a method to find the 1000 BP numbers based on the email addresses and then use the marketing expert tool (tx. CRMD_MKT_TOOLS) to change the marketing attributes on all of the 1000 BPs.
The issue I am having is how can I find the list of BP numbers just based on the BP email address, I tried creating an infoset based on table BUT000, BUT020 and ADR6 but I after creating attribute list & data source for this I am stuck on what to do next. In the attribute list the selection criteria does not allow me to import a file for the selection range. I can only enter a value but I have 1000 email addresses and cannot possibly email them manually in the filter for the attribute list.   I also looked at imported a file into the target group but I do not have any BP numbers so this will not work.
Does anyone know a method where I can create a target group based on the email addresses only without having to do any code?
Any help would be most appreciated.
Kind regard
JoJo

Hi JoJo ,
The below report will return you BP GUID from emails that is stored in a single column .xls file and assign the BP to a target group.
REPORT zexcel.
* G L O B A L D A T A D E C L A R A T I O N
TYPE-POOLS : ole2.
TYPES : BEGIN OF typ_xl_line,
email TYPE ad_smtpadr,
END OF typ_xl_line.
TYPES : typ_xl_tab TYPE TABLE OF typ_xl_line.
DATA : t_data TYPE typ_xl_tab,
       lt_bu_guid TYPE TABLE OF bu_partner_guid,
       ls_bu_guid TYPE bu_partner_guid,
       lt_guids TYPE TABLE OF bapi1185_bp,
       ls_guids TYPE bapi1185_bp,
       lt_return TYPE bapiret2_t.
* S E L E C T I O N S C R E E N L A Y O U T
PARAMETERS : p_xfile TYPE localfile,
              p_tgguid TYPE bapi1185_key .
* E V E N T - A T S E L E C T I O N S C R E E N
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_xfile.
   CALL FUNCTION 'WS_FILENAME_GET'
     IMPORTING
       filename         = p_xfile
     EXCEPTIONS
       inv_winsys       = 1
       no_batch         = 2
       selection_cancel = 3
       selection_error = 4
       OTHERS           = 5.
   IF sy-subrc <> 0.
     CLEAR p_xfile.
   ENDIF.
* E V E N T - S T A R T O F S E L E C T I O N
START-OF-SELECTION.
* Get data from Excel File
   PERFORM sub_import_from_excel USING p_xfile
   CHANGING t_data.
   SELECT but000~partner_guid FROM but000 INNER JOIN but020 ON
but000~partner =
   but020~partner
     INNER JOIN adr6 ON but020~addrnumber = adr6~addrnumber INTO TABLE
lt_bu_guid FOR ALL ENTRIES IN t_data WHERE adr6~smtp_addr =
t_data-email.
   CLEAR: lt_guids,ls_guids.
   LOOP AT lt_bu_guid INTO ls_bu_guid.
     ls_guids-bupartnerguid = ls_bu_guid.
     APPEND ls_guids TO lt_guids.
   ENDLOOP.
   CALL FUNCTION 'BAPI_TARGETGROUP_ADD_BP'
     EXPORTING
       targetgroupguid = p_tgguid
     TABLES
       return          = lt_return
       businesspartner = lt_guids.
*&      Form SUB_IMPORT_FROM_EXCEL
*       text
*      -->U_FILE     text
*      -->C_DATA     text
FORM sub_import_from_excel USING u_file TYPE localfile
CHANGING c_data TYPE typ_xl_tab.
   CONSTANTS : const_max_row TYPE sy-index VALUE '65536'.
   DATA : l_dummy TYPE typ_xl_line,
          cnt_cols TYPE i.
   DATA : h_excel TYPE ole2_object,
          h_wrkbk TYPE ole2_object,
          h_cell TYPE ole2_object.
   DATA : l_row TYPE sy-index,
          l_col TYPE sy-index,
          l_value TYPE string.
   FIELD-SYMBOLS : <fs_dummy> TYPE ANY.
* Count the number of columns in the internal table.
   DO.
     ASSIGN COMPONENT sy-index OF STRUCTURE l_dummy TO <fs_dummy>.
     IF sy-subrc EQ 0.
       cnt_cols = sy-index.
     ELSE.
       EXIT.
     ENDIF.
   ENDDO.
* Create Excel Application.
   CREATE OBJECT h_excel 'Excel.Application'.
   CHECK sy-subrc EQ 0.
* Get the Workbook object.
   CALL METHOD OF h_excel 'Workbooks' = h_wrkbk.
   CHECK sy-subrc EQ 0.
* Open the Workbook specified in the filepath.
   CALL METHOD OF h_wrkbk 'Open' EXPORTING #1 = u_file.
   CHECK sy-subrc EQ 0.
* For all the rows - Max upto 65536.
   DO const_max_row TIMES.
     CLEAR l_dummy.
     l_row = l_row + 1.
* For all columns in the Internal table.
     CLEAR l_col.
     DO cnt_cols TIMES.
       l_col = l_col + 1.
* Get the corresponding Cell Object.
       CALL METHOD OF h_excel 'Cells' = h_cell
         EXPORTING #1 = l_row
         #2 = l_col.
       CHECK sy-subrc EQ 0.
* Get the value of the Cell.
       CLEAR l_value.
       GET PROPERTY OF h_cell 'Value' = l_value.
       CHECK sy-subrc EQ 0.
* Value Assigned ? pass to internal table.
       CHECK NOT l_value IS INITIAL.
       ASSIGN COMPONENT l_col OF STRUCTURE l_dummy TO <fs_dummy>.
       <fs_dummy> = l_value.
     ENDDO.
* Check if we have the Work Area populated.
     IF NOT l_dummy IS INITIAL.
       APPEND l_dummy TO c_data.
     ELSE.
       EXIT.
     ENDIF.
   ENDDO.
* Now Free all handles.
   FREE OBJECT h_cell.
   FREE OBJECT h_wrkbk.
   FREE OBJECT h_excel.
ENDFORM. " SUB_IMPORT_FROM_EXCEL
Just copy paste the code and run the report select any local xls file with emails and pass the target group guid.
snap shot of excel file:
Let me know if it was useful.

Need to change the targeting group of a Rule or monitor after a alert is created.

Hi All,
I have created many alerts and they are working fine. Currently due to business requirement we have installed Windows server 2012 operating systems in our production environment. But we have targeted the
"Windows server 2008 r2 full operation system" group as per the below screen shot. As we now have to import the management pack for Windows server 2012 as well.
What we have planned is to change the targeting group from "Windows server 2008 r2 full operation system"
to "Windows server operating system group" so the alert / monitor or rule will target all windows server which has been discovered in SCOM rather that only the servers running Windows server 2008 r2.
I was also not able to set overrides for this as that server was not coming under Windows server 2008 r2 full operation system as it was a Windows server 2012 agent.
I can also go ahead and create new alerts but i have created custom of 1000 alerts and i cannot go ahead and re create them.
Is there any way to change them. If yes Can i do a bulk change via powershell ?
Below is the screenshot of what i really want. Can any on e please help.
Gautam.75801

You can't really change the target class of a monitor in a sealed vendor pack. If this is your own custom pack, then you can change the target class no problem, but this would need to be done on the unsealed XML (using VSAE or some other authoring tool).
Then you can seal the pack and re-import (should be upgrade compatible, since you are just changing the target).
I'm not familiar with this particular monitor in your screenshot, but it looks like this should probably target Exchange? If this is the case, then I would recommend targeting the closest typed class that the monitor should run against. In this case, some
type of Exchange class that is already in the Exchange management pack.
Otherwise, you can also create your own custom class for targeting, which I describe in detail on my blog.
Here are all my sample VSAE fragments.
Here is an example of
using the Application Component base for your new class.
Here is an example of
using Local Application base for your new class.
Jonathan Almquist | SCOMskills, LLC (http://scomskills.com)

Target group to channel

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