Task not showing in UWL XML File

Question

Hello Experts,
I am back with another query in less than a week.
Requirement:- There is a Transaction BNK_APP by which users do their task (approve reject etc) it triggers a workflow and then the workitems are generated and sent to SAP Inbox. These workitems are now shown in the users Inbox in UWL.
Users dont want to see these particular workitems in their inbox as they are required to do this via the transaction and not via UWL.
Workarounds:- I have been told that there is noway at all that this can be controlled from the workflow or the backend it has to be done by changing the UWL XML. Is it true that this situation cannot be achieved by changing or filtering the workflow or backend.
From Portal, I can
1. go into the xml file and delete that Workitem Task no.(TS50100025) and upload it with new name with priority "high" and good to go.
2.  I can put something like this :
<ItemTypes>
<ItemType name="uwl.HiddenTask" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
<ItemTypeCriteria systemId="SAP_WebDynpro_XSS" externalType=" TS50100025" connector="WebFlowConnector"/>
</ItemType>
</ItemTypes>
BUT BUT, I feel very awkward telling you this, but in the XML i DID NOT find a single entry with the Task no. TS50100025. I switched on the Troubleshooting for UWL and saw that the config file was "uwl.webflow" with the same Task id. But when I checked the uwl.webflow XML I did not find an entry with that Task no. either.
Whats wrong ?? Why the task/workitem is being shown in UWL but not in the XML ?? Is it even possible ??
Edited by: Rajat Sharma on Nov 2, 2011 6:14 PM
Edited by: Rajat Sharma on Nov 2, 2011 6:14 PM

Answer 1

Hi Rajat,
For the items to appear in UWL, they need to be part of one of the XML files.
You are checking in wrong XML file.
Check in  uwl.webflow.SAP_WebDynpro_XSS.
Second part, you don't need to or rather you shouldn't modify this ML file. Because every time you register the connector this file will be regenerated.
For more details on how to hide work items refer to SAP note 1437432.
In short
1. Create an XML file with any name say Hide Tasks.xml
2.  An entry in this file might look like
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd'
  >
<UWLConfiguration version="1.0">
  <ItemTypes>
    <ItemType name="uwl.webflow.DoNotDisplay12" connector="WebFlowConnector" defaultView="something" defaultAction="something" executionMode="default">
      <ItemTypeCriteria systemId="SAP_R3_FINANCIALS" externalType="TS00300025" connector="WebFlowConnector"/>
    </ItemType>
    </ItemTypes>
</UWLConfiguration>
Thanks
Prashant