Tasks email notification...

When I create a task,the tracker and the person to whom the task is assigned should receive an email notification.
But the email is not generated.
Could someone please tell me what the problem could be?
Thanks in advance,
Sudha.

Hi,
I have done the following:
1.Workflow Engine Settings for Tasks or notifications:-
System Admin/ System Config / Workflow  /Engine
2.Email Notificator Service:-
System Admin/ System Config / Knowledge Mgmt/ Content Management/ Utilities / Channel Originators
3.Email Channel SMTP configuration:-
Go to System Administration->System Configuration->Knowledge Management->Content Management-> Utilities -> Channels -> Email Channel          
This works in Dev and QA.But does not work in production.
Could it be that the SMTP server might be accepting emails from Dev and QA and not from the production?
Thanks,
Sudha.

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    Edited by: Sridhar on Mar 18, 2009 12:14 PM

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