TC full, had to delete backups using Airport Utility. Now connection failure. Any hope?

Recently discovered that the TC hadn't backed up either laptop or desktop since October due to being full (used Time Machine Buddy to figure this out). I tried deleting some of the oldest backups for both the laptop and desktop but it gave me minimal room, so I bit the bullet and tried deleting all of the backups for my Desktop. Although the TC then had around 400gb of free memory, neither computer would backup, so I deleted all of the backups using Airport Utility.
Now, neither computer will connect to the TC.
Message: Connection failed - The server "TC-Time-Capsule.local" may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
The network is fine, I've done a check through Airport Utility and everything is green. The desktop is connected via Ethernet but still gives me the same error message. If I click on it in the Finder, it says "Connection Failed". If I click on "Connect As..." I get the same error message above.
Has my TC reached its useful life as a backup or is there a solution?
Desktop: 20" iMac running Snow Leopard
Laptop: MacBook Pro running Snow Leopard

Try re-selecting the Time Capsule via Time Machine Preferences.
If that doesn't help, try a "full reset" per #A4 in Time Machine - Troubleshooting.
If still no help, try resetting the TC per http://support.apple.com/kb/ht3728
Once you get it working on the iMac, leave it connected via Ethernet for the first, full backup, but do not try to back up the laptop yet.
When the iMac's backup is done, connect the laptop via Ethernet to do it's first, full backup.
It sounds like there was some other problem with the earlier backups; you should have received some messages about why TM couldn't back up.
How much data, in total, is on your 2 Macs? If your Time Capsule isn't at least twice that size, consider getting an external HD, connecting it to the iMac, and backing it up that way (that will be much faster and more reliable, too).

Similar Messages

HT3486 My Airport 6.1 can't manage my base station. I need to use AirPort Utility 5.6 but i can't find the right. I've download several but it always give me the same message: Airport uti....can't be installed... The version of OS X on this version is not

My Airport 6.1 can't manage my base station. I need to use AirPort Utility 5.6 but i can't find the right download. I've been downloading several but it always after havingf instal the first 3 steps the same message: Airport utility....can't be installed... The version of OS X on this version
doesn't support this base station...
I need help please to find the correcte download so i can my wii-fii work as soon as possible (because my wife is making me crazy, she can't go on Facebook!!!! )
Thank's for your help,
Mike

Use AirPort Utility 5.6 which contains the features you need. It is compatible with Lion as well as Mountain Lion, however, the installer app will refuse to install it on Mountain Lion.
This dilemma is easily solved though. You simply need to extract the app from the installer package using a package extractor like Pacifist.
Download Pacifist here: http://www.charlessoft.com/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder. It will run without complaint. It is only the package installer that is the problem.
Mountain Lion will not allow you to delete its existing version of AirPort Utility. Just ignore it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist.
Note: For those with Leopard or Snow Leopard systems you need AirPort Utility 5.6.1 (this is confusing - a later AirPort Utility version for an earlier OS X version - but it is correct).
Download AirPort Utility 5.6.1 here: http://support.apple.com/kb/DL1536

Using AirPort Utility 5.3.1 or later to make a copy of the Time Capsule disk

Can I use AirPort Utility 5.3.1 or later to make a copies of specific folders within the Time Capsule disk?
http://support.apple.com/kb/HT1281
I see this link that explains how you can make an archive of TC files directly to an external USB (greatly increasing the speed), but I would like to:
1) Chose only specific folders and
2) If possible, have it do this daily.
I am trying to avoid dragging files directly through my Mac. I want specific files (instead of entire drive) to go from the TC > External USB

The archive ability which is available in all versions of the airport utility except the early v6, where it was dropped for a time, is designed to do a full backup of the TC. It cannot do what you want.
It cannot incrementally backup. Each time you press archive it will do the whole disk.
you cannot select folders to be included or excluded. The airport utility is an extremely limited functionality tool.
I am trying to avoid dragging files directly through my Mac. I want specific files (instead of entire drive) to go from the TC > External USB
A TC is a dumb as a board hard disk in a router. It has no controls like a real NAS would have, like backup with a auto controls and ability to deselect items or do incrementals.
So you have no choice whatsoever on a TC except for the files to be processed via the Mac.
Carbon Copy Cloner is one backup utility that can do the job. But it will be extremely slow if the material it is backing up has to be copied to the USB on the TC. Still if your changes are not great, it can be set to automatically do incremental backups on a daily basis.
It is much faster btw to have the USB plugged into the computer, so files do not have to be transferred back to the USB.. and this is x10 if you are using wireless.

Erasing TM using Airport Utility erases printing/internet settings, too?

If I use Airport Utility and under Disks choose Erase, will this erase all my internet and wireless printer settings too? (My fingers are crossed that this isn't the case...)
Also, I have my iMac connected via ethernet and wirelessly. When I turn off Airport then the ethernet connection kicks in automatically. Am I correct in assuming that if I were to erase everything and start new, I should just keep Airport off (= is there anything in Airport Utility that I should do)?
On a slightly different note, Safari doesn't work when I connect via ethernet (only FIrefox does). Is there anything that comes to anyone's mind that would cause this? I have turned off TCP/IP - Configure IPv6 but that makes no difference.
Thank you so much.

Lisa Vogt wrote:
I really appreciate your responses.
In response to:
So the TC is not the devise generating your network? You have another wireless router? Then ethernet only is fine. In Airport Utility change Wireless to "OFF" and Internet to "OFF (Bridge Mode)".
TC is the device that I use for my wireless network (I do not have another wireless router, only an AirExpress in the living room hooked up to speakers). Should I change Wireless to OFF in Airport Utility only during the initial re-backing up of my data? When finished with the re-backing up of my data, should I change the settings? Will this interfere with my printer and AirExpress in the other room?
I'm sorry, I didn't realize it was only connected temporarily for the initial full backup. Then don't change any setting other than, turning OFF Airport Preferences (NOT Airport Utility) while connected to ethernet. Then, yes, turn it back ON once the backup is complete and you are no longer connected via ethernet. The idea here is that by turning OFF Airport Prefs while connected via ethernet, you are assured of the fastest connection speed to the TC. Otherwise, wireless may still take precedence and slow down the transfer.
In response to:
What do you mean by "Safari doesn't work?" Please be precise and as informative about the issue as possible.
It's strange... When connected by ethernet, Safari does not load. It just hangs. Firefox works without any problem. Since my iMac is right next to Time Capsule there is no need really for this computer to be connected wirelessly. I use wireless only because I prefer to use Safari. Any ideas at all?
Now, I'm a little confused. Do you intend on keeping the Mac connected to the TC via ethernet permanently since you say "no need really for this computer to be connected wirelessly."? If that's the case, then In Airport Utility set Wireless to "Create a wireless network" and Internet to "Share a public IP address".
Cheers!

How do you upload firmware to Airport extreme with the following message: This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. I'm using airport utility 6.0

The airport extreme at my parent's house has not had its firmware update in some time and it keeps dropping the internet connection and needing to be reset.
I went to update firmware and opened up airport utilities (I'm running airport 6.0 on Mountain Lion, 10.7.4). Everytime I open the airport utility I get the following message: "
This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. AirPort Utility 5.6 is available at AirPort Service and Support.
I've followed the link and tried to update firmwares but none are available and the print says that airport utility will look to see if firmware are available and load them as necessary when prompted by user.
One link said the only way to solve this problem is open up Airport Utility 5.6. I tried to do this, but 5.6 is not supported on Mountain Lion and couldn't be opened up.
I'm getting the exact same message on my other computer, a Mac Air.
So basically, can't download new firmware and am stuck with a ****** airport extreme that needs to keep being reset, a factory reset, in order to use the internet, but then continues to give me the same message.
Thanks!

See this article for instructions on how to install AirPort Utility 5.6 for Lion on Mountain Lion:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

My Airport TC is setup with Comast as a router but now I can no longer use Airport Utility. I get a warning stating it used to be part of the network and gives me an option to forget it which I really don't think should be done. Any suggestions?

As additional info, my internet is working just fine but had an opportunity to try to get my grandson's DS on the wifi and things went downhill from there.

Try temporarily connecting your computer directly to one of the TCs available LAN ports using an Ethernet drop cable. You should be able to access it with the AirPort Utility now. Once you verified that the TC is properly configured for what you want it to do along with the Comcast-provided router, you can disconnect the computer.

'An unexpected error occurred' using AirPort Utility to configure an Extreme

Hi all, I've been fighting with this problem for a while. I have a 2011 Mac Mini running OS X 10.7.5 and AirPort Ulility 6.2. I also have a new-ish AirPort Extreme A1408. They've never really seemed to work properly together. The only way to configure the device is to manually launch the AirPort Utility, go "file > configure other" and enter the password "public" to log in and manually change the settings.
If I hard-reset (which I've been doing to troubleshoot another issue) and simply choose "Other AirPort Base Stations (1)" I can see my router in the drop-down. It goes through the process of gathering information and joining the default wireless network (I'm using the unsecured default right now as a matter of fact), but then the process ends with 'An unexpected error occurred'. Even with that message displayed, the default wi-fi connection stays up (clicking cancel kills the wi-fi connection immediately).
I can always go back through the "file > configure other" process and set it up manually, but then it never appears in the AirPort Utility as a connected base station - all I see is a green light for Internet and a "No configured base stations have been found" message.
Here's what I'm seeing in the Console:
13-05-25 11:12:27.000 PM kernel: MacAuthEvent en1 Auth result for: 20:c9:d0:20:4c:10 MAC AUTH succeeded
13-05-25 11:12:27.000 PM kernel: wlEvent: en1 en1 Link UP virtIf = 0
13-05-25 11:12:27.000 PM kernel: AirPort: Link Up on en1
13-05-25 11:12:27.000 PM kernel: en1: BSSID changed to 20:c9:d0:20:4c:10
13-05-25 11:12:27.889 PM configd: network configuration changed.
13-05-25 11:12:27.914 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
13-05-25 11:12:27.914 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2322 Bypassing probe on Apple Network 204c0f because signature is in the known good cache
13-05-25 11:12:27.915 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
13-05-25 11:12:27.923 PM configd: network configuration changed.
13-05-25 11:20:29.000 PM kernel: wlEvent: en1 en1 Link DOWN virtIf = 0
13-05-25 11:20:29.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
13-05-25 11:20:29.795 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
13-05-25 11:20:29.806 PM configd: network configuration changed.
Looks like after I open AirPort Utility, the connection to the default wireless network is established, the system goes to probe the base station, says "nope I know this guy already", then the process spits out the 'An unexpected error occurred' message, I click "cancel", and the link is dropped.
Does anyone know why my AirPort does this? Is it a network configuration setting somewhere in the Mac? I've had this thing for a while and of course decided to dive into the Apple ecosystem entirely dropping to a single Windows gaming rig, only to find that the special magic doesn't work for me

Read this please, before assuming your AirPort Extreme is broken. The links at the end will likely resolve your issues. First try to rollback your AirPort's firmware to 6.1.1, which should restore your Internet connectivity. If it does, but you'd rather have the most recent upgrade available, follow the steps given in the following links, 6.1.3 should work fine for you then.
After numerous attempts by apple IT reps to persuade me that my modem was somehow the cause of my AirPort Extreme broadcasted WiFi network suddenly losing connectivity after the 6.1.3update, I found the truth that helped me to correct my own problem, and successfully use 6.1.3 rather than the rolled back version 6.1 i had been forced to resort to.
If rolling back your Airport's firmware fixes your connectivity issue, or your dns server has been erased by the update to 6.1.3, I speculate that these links will help you out greatly.
It turned out, that this was A KNOWN ISSUE to Apple! With an actual fix Published by Apple themselves! They've just got it hidden away because they must have wanted to drive me to the brink of insanity. . Luckily for Apple I worked with an amazing rep *(Thelma) who at least acted as if she didn't think I was a crazy person. I found the fix on my own after 16 grueling, redundant and fruitless, hours of troubleshooting (time wasting) with "senior" Apple techs.
Let me tell you, 'I told you so' has never sounded so sweet. (Thelma) was ****** that no one in the company bothered to fill her in on this issue or solution and had her support send me a new AirPort just before I discovered the fix. After the discovery, she told me not to bother sending either back, and apologized for the run around that took up weeks of my life.
With out further ado and with thanks to Softpedia for posting the info-
http://news.softpedia.com/news/Airport-Time-Capsule-7-6-3-Affects-IPv6-Tunneling -328680.shtml
http://news.softpedia.com/news/Apple-Releases-Fix-for-IPv6-Tunnel-Error-Under-Ai rPort-7-6-3-331186.shtml
*name(s) changed to protect the competent
AirPort Extreme 802.11n (5th Gen), iOS 6.1.3
I have this question too (1) Reply Categories: Airport Extreme Tags: airport_extreme, firmware, airport, ipad, wifi, 4, router, extreme, multiple_devices, internet_access, update_error, dns_error, amber_light, no_dns, 6.1.1, roll_back, 6.1.3

Macbook Pro cannot configure AirPort Extreme using AirPort Utility

Hi all,
I can't get my macbook pro's airport utility to connect to my airport extreme, and hard reset doesn't seem to work either. However, the airport extreme still functions properly... just doesn't allow me to reconfigure it.
Steps to reproduce:
1. Open AirPort Utility.
--> my AirPort Extreme router shows up with a green light (it's working).
--> Information displayed includes "AirPort Utility found an AirPort Extreme with 802.11n (Gigabit Ethernet)", with correct-looking gateway and IP information (version 7.2.1)
2. Click "Continue"
--> Screen shows "Reading base station configuration..." with a little spinning icon.
3. Wait 3 minutes.
--> During this wait, the green light stays lit on the router, my wireless connection does not drop, and the icon next to "Reading base station configuration..." continues to spin.
4. Popup dialog appears: "An error occurred while reading the configuration. Please make sure your AirPort base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)". The AirPort extreme is sitting 2 feet from my MacBook Pro, connected only by wireless internet.
At this point, I wonder whether hooking it up with an ethernet cable would work better. So I did the following:
1. Turn off Macbook Pro Airport wireless card.
2. Connect an ethernet cable from the laptop to the 2nd port of the Airport Extreme
3. Wait 60 seconds for DHCP etc.
4. Close the Airport Utility (from the last test)
5. Open the Airport Utility again
6. My Airport Extreme router is again displayed, the same information is present as before.
7. Click Continue
--> "Reading base station configuration..." message with spinning icon appears again.
8. Wait 3 minutes. During this time, as before, the green light on the router stays lit, and nothing much seems to happen. I ran a "ping google.ca" from a terminal window just to verify that my internet stayed connected during this process, and the pings all responded fine.
9. Again, an error popup: "An error occurred while reading the configuration. Please make sure your AirPort base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)"
At this point, I decided it might be a good idea to do a hard reset. I pressed and held down the tiny button on the back of the Airport Extreme for 6 seconds then released... no visible result. Green light still on. Then I tried for 11 seconds. Still no result, green light still on. I restarted the router, waited for the green light to come back on, and tried again with 6 seconds then 11 seconds again. STILL no result.
I can't think of anything else to try. Any suggestions?

The Windows "Airport Setup" version you need for the Airport Extreme N base station is not really available for download - but you can get it if you are up to following this procedure:
1. download "AirPort Base Station Update 2007-002 for Windows" from Apple's web site
2. use a Winzip utility to extract the contents of the file you downloaded (called Airport521update.exe) to another folder.
3. the contents of that folder should include four files - applesoftwareupdate.msi, apsetup.msi, apsetupadmin.exe, and bonjour.msi
4. go to All Programs -> Accessories. Right click on the "Command Prompt", select to "run as administrator", and click continue when Windows asks for your permission to run this command.
5. in the command prompt window, type and execute the command
msiexec /i pathto_folder_of_files_youdownloaded\apsetup.msi /qb ap50isinstalled=1
This method simply forces the installer into thinking Airport 5.0 is already installed, thus letting the installer complete its job of installing a full working copy of the updated version.
This procedure also installs Bonjour for Windows, which will simplify the task of configuring on the PC any printer connected to the Base Station.

I can print from my macbook pro using airport express usb connected printer, however my iPad is looking for an airprint printer. Can I direct the iPad to the usb connected printer. Both macbook and iPad confirm a wifi connection through the airport exp.

I can print from my macbook pro using airport express usb connected printer, however my iPad and iphone are looking for an airprint printer. Can I direct the iPad/iphone to the usb connected printer. Macbook iphone and iPad confirm a wifi connection through the airport express.

You will need to install an App like Print Central on the iPad to try to print to the printer. It will allow you to print to most printers. Check with their support folks if you need more info.
PrintCentral for iPad on the iTunes App Store

HT5022 I'm trying to add a "new client" to my wireless network using Airport Utility, but I can't find that option in the new version. I've downloaded all available updates of the OS and the utility.. Help!

I'm trying to add my HP wireless printer as a "new client" to my wireless network using Airport Utility, but I can't find that option in the new version. I've downloaded all available updates of the OS and the utility.. Help!

Why would you need to ADD a new Client. Unless the APE sytem is completely different then any other Wireless router the printer should get an IP address from the router. That is IF the printer is setup to get an IP from the LAN DHCP server.
Now you may want to make that IP it does get a Staticly assign IP address so it never changes, which will screw up printing if it does change. But i don't know if you can do that with APE routers.

HT201250 Will using AirPort Utility to "restore to original settings" make you have to re-back up your computer's files on a Time Capsule?

Will using AirPort Utility to "restore to original settings" make you have to re-back up your computer's files on a Time Capsule?

The advantage is CCC has built in routines that "bless" (see the Terminal.app command "bless") the
os x installation so it will boot properly on the new volume it is being installed on.
Disk Utility simply copies (restores) files from one volume to another. Many times this works just fine.
Sometimes it won't boot afterwards. Most of the time (as long as there are no system files missing
or corrupted) a person may "bless" the drive and restore it to working condition.
CCC is not a "magical" application, it is in fact a front end to applications that already exist separately
in OS X (asr, hdiutil, diskutil, bless, etc.).
It doesn't matter to me how you do it. It's your time not mine. Everyone should spend some time
behind the command line in terminal. I do many tasks using the command line, including and not
limited to complete system restores, backing up data, disk partitioning, installing software, disk
repair, permissions repair, ACL management, restoring data, managing disk images, network
management, user management, file management, etc. Many people are fearful of the command
line. I feel just the opposite, I'm fearful without it.
Say Hello to my little friend.
http://manuals.info.apple.com/enUS/Command_Line_Adminv10.5.pdf
http://www.apple.com/downloads/macosx/unixopensource/clix.html
http://www.macobserver.com/tips/macosxcl101/index.html
http://www.matisse.net/OSX/darwin_commands.html
Kj

I have a MacPro 2008 workstation without Airport or Airport Extreme CArd isntalled. Can I use Airport Express to connect (wireless) to my wireless network? If so, can I then connect my Airport Extreme to my MAcPro by a ethernetcable ?

I have a MacPro 2008 workstation. It has no Airport/Airport card so I have to use an ethernetcable to connect to my modem. As the MAcpro
is in my office in the attic and the wireless modem is in the basement I have a problem. I wonder if it is possible to use Airport Express to connect to the wireless network? Itshould be like this: in my office I connect the MacPro with AE through an ethernet cable. If I can then get AE to connect (wireless...) to my wireless network I should be ablle to connect my MacPro to internet/wireless network. Is this possible???? Any suggestions are very much appriciated. Thank you.

Apple calls this configuration a ProxySTA.
To activate ProxySTA, you must set up the Express to join a wireless network and then enable the Allow Ethernet Clients setting; both settings are located in the Wireless tab of AirPort Utility.

I am unable to view ATV settings from iMac using AirPort utility

I am unable to view ATV settings from iMac using AirPort utility. Having problems with ATV quitting Airplay since recently updating.

I was interested to know if I could configure, or at least view the settings of my ATV from a Mac computer. This is because I have it connected to a projector rather than a HD TV and so it is not always convenient to view settings directly from the ATV display.
Anyway I tried finding it using Airport Utility and it does not show up (Mavericks running Airport Utility 6.3.2 on one iMac and Snow Leopard running 5.6.1 on another).
When I click on File>Connect Other it asks for an IP address and password. I doubt if knowing these would allow me to connect.
The ability view settings and configure ATV from Airport Utility would be a useful feature. We should suggest this to Apple via feedback:
http://www.apple.com/feedback/appletv.html

I'm trying to activate my Airport Express to a wireless network powered by an Airport Extreme. I get an error message that says I need to Use Airport Utility 5.6. My system is currently running Airport Utility 6.1

'm trying to activate my Airport Express to a wireless network powered by an Airport Extreme. I get an error message that says I need to Use Airport Utility 5.6. My system is currently running Airport Utility 6.1

Is your AirPort Express an older 802.11g model? If so, you will need to install v5.6 if you are running OS X Lion or 5.6.1 if running OS X Leopard or Snow Leopard. Unfortunately, the iOS version of the AirPort Utility cannot administer these older base stations.

I recently bought a WD My Book Live to backup using Time Machine, now that I've upgraded to and my old NAS won't support Mountain Lion. The WD drive appears in the Finder, it doesn't appear as an option when setting up the backup disc in Time Machine.

I recently bought a WD My Book Live to backup using Time Machine, now that I've upgraded to and my old NAS won't support Mountain Lion. The WD drive appears in the Finder, but it doesn't appear as an option when setting up the backup disc in Time Machine. Any ideas please?

" now that I've upgraded to and my old NAS won't support Mountain Lion. "
Do you have a few words missing in the original question ?.
When i upgraded from LION to MOUNTAIN LION it made NO difference at all to my MyBook Live !!!
reading the original post again and again, do you in fact have two My Book Live units, an old one and a new one ?
tim

TC full, had to delete backups using Airport Utility. Now connection failure. Any hope?

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