TC Looses connection to the Internet for wireless device & new Apple TV

I have a new TC (1 TB) that I got within the last month or two, I use it as my Internet router behind my DSL modem. TC gets a DHCP address from my DSL modem then does NAT to both Ethernet and Wifi devices behind it. After a short period of time I have noticed that my Wifi devices (New Apple TV, Macbook Pro, & 2 Iphones) will loose connectivity to the Internet, although they never loose their Wifi connection. What is strange is that I have several hard wired Ethernet devices that can still access the Internet going through the TC at the same time the wireless devices can not.
In order to get the wifi devices back working I have done a few things, disconnected and reconnected the Ethernet cable between the TC and my DSL modem, power cycled the TC, power cycled my DSL modem. It seems like the most reliable method is power cycling the TC.
This seems to happen pretty frequently however with no pattern or cause I can detect. The only interesting thing is that I just installed my New Apple TV and prior to that I do not recall having to recycle the TC. I am inclined to think the TCP video streaming might be overloading the TC and causing the wireless process to crap out while the ethernet ports are fine.
Any thoughts or comments would be appreciated. Will do some more troubleshooting and will contact Apple support at some point. I will also update this thread when I find out more.

I have a similiar problem - but I don't have Apple TV - and when the TC looses internet connection it is for wired and wireless devices. WLAN and LAN still working.
At the same time i cannot access the configuration of the TC thru Airport - are you able to do this?
I also have the feeling that high data loads provokes the error more often.

Similar Messages

  • Macbook Air only connects to the internet for a few seconds at a time.

    My 2013 Macbook Air (10.8.5) will only connect to the internet for a few seconds. It recognizes the wifi, but will just timeout when trying to access a website. If I turn Wifi off and then back on, it will work for another few seconds, only for the same issue to come up. I've tried EVERY SINGLE troubleshooting tip I could find and nothing works. I've renewed DCHP, rebooted my Mac, rebooted the router, network diagnostics, everything. I've scanned with Sophos multiple times and nothing has been detected. My 2007 MacBook Pro works just fine on the network as well as my roommates Macbook and my Apple TV. I have no clue how to fix it and am praying someone knows what to do. Please help!

    Start by getting rid of "Sophos," which is worse than useless.
    Remove the Sophos product by following the instructions on this page, and also this one, if applicable. If you have a different version, the procedure may be different.
    Back up all data before making any changes.

  • Do you have to be connected to the internet for the download to complete?

    do you have to be connected to the internet for the download to complete?

    Sure. Or where else do you think those files would be coming from?
    Mylenium

  • Does my computer need to be connected to the internet for tune-up to work?

    does my computer need to be connected to the internet for tune-up to work?
    This question was solved.
    View Solution.

    Hi,
    Yes because it updates your machine:
      Updates, which help to protect against future system performance issues by updating the PC with the then-current Windows, firmware BIOS, and security software updates
    Source: http://www.hp.com/sbso/services/pc-tune-up-pro-datasheet.pdf
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HT3805 I selected 179 photos to be have printed 4 x 6.  The program indicated that they were being processed.  After the completion of that process I get the message that I cannot get a connection.  What gives?  I can connect to the internet for other pro

    I selected 179 photos to be printed 4 x 6.  The program indicated that they were being processed.  At the completion of the processing, I get the message "I can not get a connection".  I am able to connect to the internet for other programs, but not aperture.  What gives???

    Hello thexchicop,
    Thanks for using Apple Support Communities.
    I'm sorry to hear about the difficulties you're experiencing when trying to place your prints in Aperture.  I'd like you to do the steps in this article to help resolve the issue:
    Aperture 3: Book ordering panel turns white when submitting an order
    http://support.apple.com/kb/TS3464
    Take care,
    Alex H.

  • My iPad mini won't connect to the internet but other devices connect perfectly fine. please help!

    My iPad min wont connect to the internet but other devices work perfectly fine i tried
    to:
    Reset my iPad
    Reset network settings
    Restart my iPad
    But none of them worked
    please help me
    iPad mini
    IOS 8.1.3

    Her's what I did---- Go to WiFi where connection name appears .
    Open connection to see info.
    Go down to where it says http proxy and turn that off.
    go to main screen and connect to internet as usual.
    Hope this works for you as well as it did for me!

  • Keep loosing connectivity to the Internet

    Since upgrading my iMac from Mavericks to Yosemite, Safari and Chrome loose the ability to connect to the internet. The network connection is fine as I can connect to my NAS drive. I have to reset the Mac to restore connectivity. It appears to be intermittent but happens about once a day at the moment. One option could be to system restore back to Mavericks and put in a clean install of Yosemite but I want to avoid this if possible.

    Power Cycle
    Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    Safari?
    Empty Caches
    1. Safari > Preference > Advanced
        Checkmark the box for "Show Develop menu in menu bar".
        "Develop" menu will appear in the Safari menu bar.
        Click Develop and select "Empty Caches" from the dropdown.
    2. Quit Safari if open.
        Option click the "Go" menu in the Finder menu bar.
        Select "Library" and then "Caches".
        Look for the folder 'com.apple.Safari"
        Right click "com.apple.Safari" and select "Move to Trash"
        Relaunch Safari.

  • Should I connect to the internet for a first time-machine back-up?

    I'm doing a first back-up on my iMac using Time Machine and and external HDD. Does it need to be connected to the internet? Are there pros/cons to either way?
    Thanks

    What is that Time Capsule connected to?  If you're trying to connect it to a broadband modem, you may need to reset the modem to convince it to connect to a "new" device.  Depending on the model of modem, that can be as easy as removing power for a few moments.  If that doesn't work, remove power and wait 15 minutes.  Further reset steps can involve pressing a "reset" button or removing a battery if the modem has one.  In the worst case, your ISP may need to edit its settings to update to the MAC address of the new router.  If they won't or can't do that, powering down the modem for 16 to 36 hours can reset the connection.
    By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject.  In the future just type a short summary of your post into that field and type the whole message into the field below that.

  • My itunes will not connect to the internet for some reason,

    i can go to the itunes store but when i try to update my iphone it tells me i am not connected to the internet whats going on? anyone have any idea?

    I am experiencing this problem as well.
    I have access to the internet and can download songs from the music store but iTunes is being its usual pain in the rear and says I do not have an internet connection when I try to download any updates.
    This does not seem to be a firewall issue, at least as far as I can tell, as I have McAfee and both iTunes and iTunes Helper have Full Access in my firewall settings.
    Any help would be greatly appreciated.

  • Can I get the IP of a device that connects to the internet?  My device stolen.  Need this info to get police help

    Hi, My iPad1 is stolen. There is no way to track - the only option is erase.  So I did.  It was erased yesterday, which means it connects to the internet.  If I can have the IP, the police can help me.
    Yesterday some agent told me you apple guys can only reveal the IP information to the police.  But when I call the police officer and talked to your Higher Agent, even sharing his police badge Number, She told me that you don't store IP info.  I felt being fooled.  Sorry to say so.
    Could u please do me a favor to escalate this?  Since there are lots of Valuable and Sensitive data on my other stolen devices.  I definitely will be super appreciated if I can get my stuff back.
    Please don't say no to me.  I am a IT person myself.  I am pretty sure there must be some traces on the server(s) of Apple, maybe in some log files.
    Please do HELP me!
    Thanks!
    Peng

    Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
    And no, Apple cannot determine the IP address of your device. There is absolutely no way they could. Nothing they do would track and store the IP address of your iPad. Even with an IP address, and even assuming it was a current IP address, locating the device from that IP address would be very difficult and require probably multiple court orders and a lot of effort. I very much doubt that the police would go to that much trouble for a single stolen iPad.
    Sorry, but there is nothing Apple nor any of us here can do to help you.
    Regards.

  • Why does my computer not connect to the internet but other devices do

    I have a mac book pro, and it has not been connecting to the internet lately.  I also have an iPhone as well as other devices that do connect to the internet.  Why is this? Is there anything I can do to reset the internet settings on my computer, or some other solution to fix this?  I am guessing th problm is not my internet, because the other devices connect.

    1. Turn router off for 30 seconds and on again, this will refresh the IP address of the router? You may not have access to router.
    2. Reset network settings: Settings>General>Reset>Reset Network Settings
    3. Try adding your SSID and Password manually
    Settings>Wi-Fi>Other...>Other Network

  • I have just purchased the osx upgrade to 10.7 lion butb my mac is not connected to the internet. I have an apple id but it seems that i need my mac to be connected to the net to downolad the up grade. can i save the upgrade to my windows pc and transfer?

    As I Said..I just wondered if it was possible to upgrade my software without having to connect my mac to the net..I have never connected it as a precaution against any nasties.It seems that i have been sent a password protected PDf with  a link to the MAC APP Store..but you can only access the mac app store if you have a mac connected to the web. any ideas..?

    Hi,
    if connecting that specific Mac to the web is an issue, what you will need, anyway, is another Mac computer with OS X 10.6.8 so you can start the Mac App Store in order to download the Lion installer.
    On that second computer, you can copy the Lion installer on a USB stick or other storage solution, and then copy the installer on the Mac-you-cannot-connect-to-the-internet .
    You could even burn a Lion install DVD from the installer. More info about this here
    Phil

  • My appletv will not connect to the Internet by wireless

    I have a new appletv
    ( it is my second, the first works fine)
    It will connect to the wireless network but not the Internet.
    I then have tried using Ethernet, it connected all the way through to the Internet , I then checked for firmware updates ( and it did update)
    However when I tried wireless, still no luck.
    So I tried a second wireless network ( I have 2) but still the same problem
    I have checked the signal ( max stength)
    Any ideas?

    And the router is apple time machine via airport express locally

  • My OSX10.6.8 only connects to the internet for 5 second intervals??  Modem works fine (husband is not having problem on other computer), restarting doesn't work.  Can browse web just fine for 5 seconds until it disconnects.  Help??

    I am running Mac OSX 10.6.8, but this problem has occurred also while I was running OSX 10.5.  This problem happens about once every two or three months, but seems to occur randomly.  When I try to connect to a wifi network on this computer, it will only connect for approx. 5 seconds before disconnecting, either telling me the password is wrong (which it is not) or a "connection timeout" message.  During this 5 second window, I can access the internet just fine until it disconnects me.  I don't understand why it is doing this.  My router/modem is working fine, my husband is using our other computer without problem.  In the past, restarting my computer a few times seems to do the trick.  But at the time of my typing this, it has not made any difference.  I am currently connected via an ethernet cable, but I would like to go back to being wireless.  Any advice for me?

    Welcome to Apple Discussions!
    I probably can't help much, but I have occasionally had the same problem. You might try going to System Preferences>Network and look at your Airport connection. See if the diagnostics can help.
    Good luck!

  • Connecting to the internet for the first time

    i have a new macbook, and i dont have a clue how to connect it to wireless networks. I dont even know what equipment you need. I have attempted to connect it to the house wireless network, and while it connects, the internet does not work on it. I need basic instructions on what i need- do i need a wireless card or base station?? help would be very much appreciated.

    If the macbook "sees" the network, but doesn't connect it's probably a security related issue.
    Click on the blue apple in the upper left hand corner of your screen, then select "System Preferences", then select "Network".
    In the list you should see "Built-in Ethernet", "Airport", and "Built-in Firewire". Select "Airport" and click on the Configure button.
    You should see your network name (called an SSID) listed in your Preferred Networks. Click the name, the click the Edit button. This is where you would setup your security to match what your wireless router is using.
    You may also need to include the MAC address in the router to allow the computer to speak to it - in Apple speak this is listed as the Airport ID which is above the list of networks.
    HTH!
    Brian

Maybe you are looking for

  • Why is our CRM and Acrobat Reader breaking each other ?

    Hi everyone. We are facing here a probleme for years, since Reader 6 thru the latest 9, installed yesterday. We have 4 Windows Server Terminal serveur (2x2000 with Citrix,2x2003 with only Microsoft Terminal server.). We are hosting a simple CRM appli

  • Windows explorer slow in one window but not another

    Hello,  I have an issue on a single PC where a network folder (not always the same folder) will start to run slow if multiple files are selected, either by mouse drag or by holding ctrl/shift.  The very odd thing is I can launch a separate explorer f

  • Firefox opens but doesn't load any page after clean installation

    I uninstalled firefox (incl. preferences and profiles) and installed ff 3.6.13. At first launch and starting up, the ff icon appears in the dock but then the icon is replaced by another ff icon in a kind of never seen icon-replacement-animation in th

  • Two Headsets/mics simultaneously on the PS4?

    My wife and I both love to play games online with some of our family members that live far away.  However, it has always been a pain to try and make it possible for both of us to communicate with the other family members playing with us online becaus

  • Global directory listing

    Hi, I am wondering if would it be possible to create multiple directories listings for a multi tenant setup in a CallManager environment. 2 things I have in concern: 1. How do we send the right directory listings to the right phones. For eg, tenant A