Tcode SM52 shows Runtime error.

Question

Hi,
This is newly installed CRM server on windows 2003, oracle 10i, basis rel 701, kernel patch level 55
Runtime error shows once executing SM52 FOR VIRTUAL MACHINE CONTAINer. Please check the below runtime error.
Runtime Errors         COMPUTE_FLOAT_ZERODIVIDE
Exception              CX_SY_ZERODIVIDE
Date and Time          28.07.2010 16:37:46
Short text
Divide by 0 (type F) In program "RSM52000_ALV"
What happened?
Error in the ABAP Application Program
The current ABAP program "RSM52000_ALV" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_ZERODIVIDE', was not caught in
procedure "CREATE_HEADER" "(FORM)", nor was it propagated by a RAISING clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
In the current program "RSM52000_ALV", an arithmetic operation ('DIVIDE',
'/', 'DIV' or 'MOD') attempted to use operands of type F to divide
by 0.
The operands involved were:
1. Operand: 100
2. Operand: 0
(If "?" is output, the value of the operand can no longer be
determined).
How to correct the error
If the error occurred in your own ABAP program or in an SAP
program you modified, try to remove the error.
If the error occures in a non-modified SAP program, you may be able to
find an interim solution in an SAP Note.
If you have access to SAP Notes, carry out a search with the following
keywords:
"COMPUTE_FLOAT_ZERODIVIDE" "CX_SY_ZERODIVIDE"
"RSM52000_ALV" or "RSM52000_ALV"
"CREATE_HEADER"
If you cannot solve the problem yourself and want to send an error
notification to SAP, include the following information:
1. The description of the current problem (short dump)
To save the description, choose "System->List->Save->Local File
(Unconverted)".
2. Corresponding system log
Display the system log by calling transaction SM21.
Restrict the time interval to 10 minutes before and five minutes
after the short dump. Then choose "System->List->Save->Local File
(Unconverted)".
3. If the problem occurs in a problem of your own or a modified SAP
program: The source code of the program
In the editor, choose "Utilities->More
Utilities->Upload/Download->Download".
4. Details about the conditions under which the error occurred or which
actions and input led to the error.
The exception must either be prevented, caught within proedure
"CREATE_HEADER" "(FORM)", or its possible occurrence must be declared in the
RAISING clause of the procedure.
To prevent the exception, note the following:
Thanks
Chidam

Answer 1

Hi Alejandro,
if you are using Windows 2003 server please consider SAP note 1357247 as there are issues within the memory management of the operating system.
Best Regards,
Michael