TCS 4 - RH crashes when updating FM files
I link FM files to RH to create the help file. After upgrading to TCS 4, RH kept crashing every time I tried to update the FM files. It crashed during the converting process on the same chapter. So after painful investigation, I finally determined it was the callouts on two graphics in that chapter. After removing the callouts, RH updated the FM files without crashing. I only mention this here on the forum in hopes of saving others from experiencing the pain I just went through. Good luck!
Thanks. I will choose Blank Project instead if Application from now on, though I understand that is erased by choosing FM files. I really just want compliant HTML 5 output with a single CSS file that I can deploy with linked files, which will be PNGs.
So, can you help with my customization questions?
Also, another issue I have run into is spacing in the HTML around run-in headings. This is caused by RH adding an extra blank paragraph with a non-breaking space, as show in the following code. I don't need this empty paragraph added, and it was not in the FM source. Thoughts?
<p class="FM_GlossaryTerm">Term Name Here as a runin in FrameMaker.</p>
<p class="FM_GlossaryTerm"> </p> //<-- This line added in RH conversion, and I don't want it.
<p class="FM_GlossaryDefinition">Term definition paragraph here.</p>
Cheers,
Sean
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Process:
Adobe Photoshop CS4 [3308]
Path:
/Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier:
com.adobe.Photoshop
Version:
11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type:
PPC (Translated)
Parent Process: launchd [134]
Date/Time:
2012-02-07 12:53:14.731 -0500
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
163257 sec
Crashes Since Last Report:
7
Per-App Interval Since Last Report: 1049 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
8D3D81A8-3583-4ED4-80BA-B248EF483629
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000078
Crashed Thread: 0
Thread 0 Crashed:
0 ???
0x8aeb2bef 0 + 2330668015
Thread 1:
0 libSystem.B.dylib
0x80142afa mach_msg_trap + 10
1 libSystem.B.dylib
0x80143267 mach_msg + 68
2 com.adobe.Photoshop
0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib
0x80170259 _pthread_start + 345
4 libSystem.B.dylib
0x801700de thread_start + 34
Thread 2:
0 com.adobe.Photoshop
0xb815acc0 spin_lock_wrapper + 90152
1 com.adobe.Photoshop
0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 3:
0 com.adobe.Photoshop
0xb815ad03 spin_lock_wrapper + 90219
1 com.adobe.Photoshop
0xb81749fb CallPPCFunctionAtAddressInt + 76675
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 4:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 5:
0 com.adobe.Photoshop
0xb815a8c8 spin_lock_wrapper + 89136
1 com.adobe.Photoshop
0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8ad06566 0 + 2328913254
Thread 6:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 7:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8baa52ce 0 + 2343195342
Thread 8:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 9:
0 com.adobe.Photoshop
0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop
0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop
0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
4 ???
0x8aad1186 0 + 2326598022
Thread 10:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 11:
0 com.adobe.Photoshop
0xb815ad03 spin_lock_wrapper + 90219
1 com.adobe.Photoshop
0xb81749fb CallPPCFunctionAtAddressInt + 76675
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 12:
0 com.adobe.Photoshop
0xb815a8c8 spin_lock_wrapper + 89136
1 com.adobe.Photoshop
0xb8177c07 CallPPCFunctionAtAddressInt + 89487
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8b7b2aca 0 + 2340104906
Thread 13:
0 com.adobe.Photoshop
0xb815a93a spin_lock_wrapper + 89250
1 com.adobe.Photoshop
0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
3 ???
0x8bae895e 0 + 2343471454
Thread 14:
0 com.adobe.Photoshop
0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.Photoshop
0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.Photoshop
0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.Photoshop
0xb80e88cb 0xb8000000 + 952523
4 ???
0x8af75bb6 0 + 2331466678
Thread 15:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 16:
0 com.adobe.Photoshop
0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.Photoshop
0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.Photoshop
0xb80c6b13 0xb8000000 + 813843
3 com.adobe.Photoshop
0xb80c0037 0xb8000000 + 786487
4 com.adobe.Photoshop
0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.Photoshop
0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.Photoshop
0xb801ceb7 0xb8000000 + 118455
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000078 ebx: 0xb81454d2 ecx: 0x00000078 edx: 0x00000000
edi: 0xb81f8714 esi: 0xb81f86f0 ebp: 0x8a028d80 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010206 eip: 0x8aeb2bef cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000078
Binary Images:
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0x1ba48000 - 0x1ba48ff7 libSystem.B.dylib 38.0.0 (compatibility 1.0.0) <63852FDA-04FA-AAA0-67E6-CBB15F6920F1> /usr/libexec/oah/Shims/libSystem.B.dylib
0x259c2000 - 0x259c4ff7 CoreFoundation 38.0.0 (compatibility 150.0.0) <F267D656-C1AD-07A8-2CCC-9D40323BE626> /usr/libexec/oah/Shims/CoreFoundation.framework/CoreFoundation
0x259d2000 - 0x259daff7 IOKit 38.0.0 (compatibility 1.0.0) <DCA9B384-0F69-C525-ED46-383C34F025ED> /usr/libexec/oah/Shims/IOKit.framework/IOKit
0x259e0000 - 0x259e0ff7 ApplicationServices 38.0.0 (compatibility 1.0.0) <3CCC383E-7267-5DBD-BFFF-DF0132FED485> /usr/libexec/oah/Shims/ApplicationServices.framework/ApplicationServices
0x259e4000 - 0x259e8ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x25e25000 - 0x25f31fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x25f50000 - 0x25f53ff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x25f58000 - 0x2636bfef com.apple.ATIRadeonX2000GLDriver 1.6.36 (6.3.6) <257CAA1D-6573-2932-E344-E96F6C9CDA84> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLD river
0x2639d000 - 0x263c1fe7 GLRendererFloat ??? (???) <F19DDBE8-1DF6-6618-F554-0E81ED85CE67> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[3308]: garbage collection is ON
Rosetta Version: 22.27
Args:
/Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 -psn_0_1683867
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb03a6d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0386dc0
r02: 0x00000000
r03: 0x00002403
r04: 0x00000040
r05: 0x3b9ab575
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab575
r09: 0x00000000
r10: 0x3b9ab575
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034470c
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r23: 0xa0344708
r24: 0x00000658
r25: 0x039443a5
r26: 0xa0344398
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d3575
r30: 0xa03446e0
r31: 0x91c399b4
Thread 1: (0xb0428e30, 0xb815a93a)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x93d7f984: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 240
0x93d81a00: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 468
0x93d0f670: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : AsyncFileThread(void*) + 92
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91b526e8
ctr: 0x91ab5610
r00: 0xffffffd9
r01: 0xf068c8b0
r02: 0x00000001
r03: 0x00004d03
r04: 0x00004b03
r05: 0x0000003c
r06: 0x00000000
r07: 0x00000000
r08: 0x00000200
r09: 0x00000001
r10: 0xf068ce88
r11: 0xa033e6a0
r12: 0x91ab5610
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x93df01cc
r19: 0x93df01d0
r20: 0xa03456d0
r21: 0x93df01d4
r22: 0x00000000
r23: 0x00000000
r24: 0x0000003c
r25: 0x00000001
r26: 0xa034571c
r27: 0xf068ce88
r28: 0xa07804ac
r29: 0x00000000
r30: 0xa07804e0
r31: 0x91b52340
Thread 2: (0xb04aa84c, 0xb815aa8b)
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
0x93d7d4bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91ab5cc4
ctr: 0x91ab5590
r00: 0xffffffe1
r01: 0xf0407df0
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r03: 0x1b11aa00
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r06: 0x00000054
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r12: 0x91ab5590
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r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x1b11aa00
r23: 0x00000000
r24: 0x00000054
r25: 0x0000a007
r26: 0x00000000
r27: 0x00000000
r28: 0x00000002
r29: 0x00000002
r30: 0x00000000
r31: 0x93d7d444
Thread 3: (0xb0630e48, 0xb815a8c8)
0xf060bd28: No symbol
0x2985e12c: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::sleep(unsigned int) + 144
0x2985e234: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::wait(unsigned int) + 56
0x2984c818: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::BridgeTalkThread::run() + 436
0x2985e5d4: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::go(void*) + 316
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91ad74bc
ctr: 0x91ab5700
r00: 0xffffffa6
r01: 0xf060bcb0
r02: 0x00000653
r03: 0x00000653
r04: 0x7ee178d6
r05: 0x00000000
r06: 0x00000001
r07: 0x00000000
r08: 0x91c4e264
r09: 0x00000000
r10: 0x00000000
r11: 0xa033e048
r12: 0x91ab5700
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0xa0347348
r24: 0x00000000
r25: 0xf060bd70
r26: 0xa0347348
r27: 0xa034ae34
r28: 0x00000653
r29: 0x00000653
r30: 0x7ee178d6
r31: 0x91ad7348
Thread 4: (0xb0823d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf080fdc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9ab1e7
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab1e7
r09: 0x00000000
r10: 0x3b9ab1e7
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0x9b305b23
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d31e7
r30: 0xa03447a0
r31: 0x91c399b4
Thread 5: (0xb019ed74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0182dc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9aad92
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9aad92
r09: 0x00000000
r10: 0x3b9aad92
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0xa07eddef
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d2d92
r30: 0xa03447a0
r31: 0x91c399b4
Thread 6: (0xb0324e34, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0305dc0
r02: 0x00000000
r03: 0x00002403
r04: 0x00000040
r05: 0x3b9ac01a
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ac01a
r09: 0x00000000
r10: 0x3b9ac01a
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034470c
r22: 0xa0344700
r23: 0xa0344708
r24: 0x0000065b
r25: 0x658760c9
r26: 0xa0344398
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d401a
r30: 0xa03446e0
r31: 0x91c399b4
Thread 7: (0xb05aed44, 0xb815ad03)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x93d7f830: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnCondition + 136
0x93d7f960: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 204
0x93d3c498: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnQueue + 280
0x02caca8c: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : + 187020
0x02cac410: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : + 185360
0x93d3d988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91b52810
ctr: 0x91b9fdf4
r00: 0x0000014e
r01: 0xf0509b90
r02: 0xf0509bdc
r03: 0x00004a03
r04: 0x00004c03
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x00000000
r09: 0x00000000
r10: 0x91acd694
r11: 0xa033e1b0
r12: 0x91b9fdf4
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0xf0509d38
r21: 0xf0509d48
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0xa034571c
r27: 0x00000000
r28: 0xa077cd0c
r29: 0x1b2ebe00
r30: 0x279044e8
r31: 0x91b52340
Thread 8: (0xb07a1d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf078edc0
r02: 0x00000000
r03: 0x00002703
r04: 0x00000040
r05: 0x3b9aaf91
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9aaf91
r09: 0x00000000
r10: 0x3b9aaf91
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa03447cc
r22: 0xa03447c0
r23: 0xa03447c8
r24: 0x00000662
r25: 0x9d7e10d6
r26: 0xa034450c
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d2f91
r30: 0xa03447a0
r31: 0x91c399b4
Thread 9: (0xb0220e38, 0xb815a8c8)
0x91b526a4: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
0x0acf7f58: No symbol
0x0acf2b70: No symbol
0x0acf7ffc: No symbol
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91b526fc
ctr: 0x91ab55f0
r00: 0xffffffdb
r01: 0xf0203d20
r02: 0x00000001
r03: 0x00004903
r04: 0x00004703
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x00002528
r09: 0x00000001
r10: 0xa0353c88
r11: 0xa033e69c
r12: 0x91ab55f0
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0xa034571c
r27: 0x00000000
r28: 0x05a5e1d0
r29: 0x00000000
r30: 0x05a5de80
r31: 0x91b52340
Thread 10: (0xb052cd74, 0xb815a8ff)
0x93d3ca3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x2672da8c: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : + 215692
0x93d3d988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x93d3ca80
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0488da0
r02: 0x1c5ae670
r03: 0x0000a307
r04: 0x7fffffff
r05: 0x00000000
r06: 0x00000000
r07: 0x00000000
r08: 0x000007c0
r09: 0x4d555458
r10: 0x00000040
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0x00000000
r22: 0x00000000
r23: 0x00000000
r24: 0x00000000
r25: 0x00000000
r26: 0x2674da30
r27: 0x2674da30
r28: 0x2674da30
r29: 0x7fffffff
r30: 0x00000000
r31: 0x93d3ca20
Thread 11: (0xb02a2d74, 0xb815a8ff)
0x91c39aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x91c38190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c39abc
ctr: 0x91ab5600
r00: 0xffffffda
r01: 0xf0284dc0
r02: 0x00000000
r03: 0x00002603
r04: 0x00000040
r05: 0x3b9ab59e
r06: 0x00000020
r07: 0x00000000
r08: 0x3b9ab59e
r09: 0x00000000
r10: 0x3b9ab59e
r11: 0xa033e698
r12: 0x91ab5600
r13: 0x00000000
r14: 0x00000000
r15: 0x00000000
r16: 0x00000000
r17: 0x00000000
r18: 0x00000000
r19: 0x00000000
r20: 0x00000000
r21: 0xa034478c
r22: 0xa0344780
r23: 0xa0344788
r24: 0x00000658
r25: 0x0376bd45
r26: 0xa0344490
r27: 0x00000040
r28: 0x0000000f
r29: 0x224d359e
r30: 0xa0344760
r31: 0x91c399b4
Thread 12: Crashed (0xb7fffacc, 0x8aeb2bef)
0x989612f8: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit : __NSNavCustomControl + 756
0x95ab9f18: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices : _NavCustomControl + 80
0x00085774: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 542580
0x008470cc: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8675532
0x00084220: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 537120
0x0084d6b8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8701624
0x000a8410: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 685072
0x0014ab9c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1350556
0x0013b93c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1288508
0x0013ba80: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 1288832
0x0007eef8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 515832
0x0007f110: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 516368
0x008440ac: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8663212
0x00083b90: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 535440
0x0084b19c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8692124
0x00082ab8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 531128
0x0007e524: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 513316
0x00083304: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 533252
0x000a6a64: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 678500
0x0007f1d4: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 516564
0x00081ff4: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 528372
0x00082278: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 529016
0x00844050: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8663120
0x0007f57c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 517500
0x002c1de8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2887144
0x002c2220: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2888224
0x0000349c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 9372
0x000031a0: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8608
0xa8f7ffbf: No symbol
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x98961308
ctr: 0x901db144
r00: 0x989612f8
r01: 0xbfffdd90
r02: 0x00000000
r03: 0x00000078
r04: 0x99552320
r05: 0xa0eac6b0
r06: 0x2a400000
r07: 0x00000000
r08: 0x2a3a8160
r09: 0x989612d8
r10: 0x974c40e0
r11: 0x66ab2320
r12: 0x901db144
r13: 0x00524fe4
r14: 0x00521eb4
r15: 0x00000000
r16: 0xa001cb08
r17: 0xa001c8a8
r18: 0x2a396e80
r19: 0x00520594
r20: 0xbffff0fc
r21: 0x00000014
r22: 0x0af01900
r23: 0xbfffe8a8
r24: 0x01e20000
r25: 0x277d3c10
r26: 0xbfffe3d8
r27: 0x00000008
r28: 0x00000078
r29: 0x99552320
r30: 0xbfffe408
r31: 0x9896100c
Thread 13: (0xb009ad38, 0xb815acc0)
0x91c384b8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x91c37e9c: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
0x91c3802c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x91c38168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x20000000
lr: 0x91c38480
ctr: 0x91af92d8
r00: 0x0000016b
r01: 0xf0080bb0
r02: 0x00000000
r03: 0x00000004
r04: 0x00000000
r05: 0x00000000
r06: 0xf0080d0c
r07: 0x00000001
r08: 0xf0080d28
r09: 0x00000000
r10: 0x0000000f
r11: 0xa033d530
r12: 0x91af92d8
r13: 0x10624dd3
r14: 0x91c87b04
r15: 0xf0080c0c
r16: 0xf0080c8c
r17: 0xa03583dc
r18: 0xf0080d28
r19: 0xa0352588
r20: 0xa0353588
r21: 0xf0080d0c
r22: 0xa0352508
r23: 0xa0352488
r24: 0xa03583dc
r25: 0x00000000
r26: 0xa034462c
r27: 0x00000000
r28: 0xa0344604
r29: 0xa034433c
r30: 0xf0080d28
r31: 0x91c383dc
Thread 14: (0xb011cd44, 0xb815ad03)
0x91ad761c: /usr/lib/libSystem.B.dylib : _nanosleep$UNIX2003 + 80
0x91abba88: /usr/lib/libSystem.B.dylib : _usleep$UNIX2003 + 72
0x97c1e7d4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::WaitToBeSynced(bool) + 204
0x97c29400: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::StSynchronize::StSynchronize(TNodePtr const&, unsigned long) + 172
0x97c3b968: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetNodeFromPathName(TUString const&, TNodePtr&) + 68
0x97c31e78: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::FindUserFolder(unsigned long, bool, TNodePtr&) + 216
0x97c31fe4: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SetSpecialNodeFromOStype(unsigned long) + 176
0x97c3221c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SetSpecialNode(unsigned long, TNodePtr&) + 340
0x97c3254c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetSpecialNodeWithStatus(unsigned long, OpaqueNodeRequest* const&, unsigned long, TNodePtr&) + 584
0x97c3294c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::GetSpecialNode(unsigned long, OpaqueNodeRequest* const&, unsigned long) + 48
0x97c42c80: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::IsDesktop() const + 104
0x97c37dd0: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::ResolveSharedFileListAliasIfNeeded() + 704
0x97c38c4c: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::SynchronizeChildren(unsigned long, TNodeEventPtrSet&) + 3368
0x97c39034: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleSync(unsigned long) + 732
0x97c39194: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleSync(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 60
0x97c3f210: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 1028
0x97c78e48: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv : ___PostNodeTaskRequest_block_invoke_2 + 100
0x91c35ea0: /usr/lib/libSystem.B.dylib : __dispatch_call_block_and_release + 32
0x91c37b98: /usr/lib/libSystem.B.dylib : __dispatch_queue_drain + 356
0x91c37dbc: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 84
0x91c3802c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x91c38168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x91b55f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : + 0
PPC Thread State
srr0: 0x00000000
srr1: 0x00000000
vrsave: 0x00000000
cr: 0xXXXXXXXX
xer: 0x00000000
lr: 0x91ad7694 -
Please a solution against crashes when opening a file with Acrobat XI pro?
Hello,
Am a member of Adobe Creative Cloud.
Am also constantly having crashes when opening a file with Acrobat XI pro.
Am running on Windows 7 Home Premium, Service Pack 1, 64 bit - RAM 20 GB -
The crash happens systematically after the installation of the update. Within one day I uninstalled and reinstalled the program 4x! It takes of a lot of my time.... Thank you for providing a definitive solution!
Best regardsI've been having the same issue! I try to open it and it crashes - says re-open, it crashes... I re-installed it yesterday and it opened and worked fine. Closed it out at the end of the day thinking everything was finally fine but this morning the same crashes it had yesterday... HELP!!!
-
Acrobat Pro 9.3 Crashes when opening multiple files
Acrobat Pro 9.3 Crashes when opening multiple files. I have not seen any solutions in forums that solves this problem. I have just done the most recent update and it still crashes.
Acrobat Pro 9.4.2 (CS5) is doing the same thing on my Windows XP SP3 with 3.5 GB of ram and 206 GB of my brand new 300 GB hard drive free.
It starting doing this at the end of last year before my hard drive died. Then after rebuilding the entire system on this new drive it worked fine, until I downloaded all the updates and now it is broken again. Anytime I open more than one PDF, Acrobat crashes. I send the error report every time. -
Crash when updating site cache? MM_Username1?
Hi,
All of a sudden, tonight, DW8.0.2 will no longer open or load
one of my
sites, crashing when "Updating Site Cache". The site is ASP
linked to an SQL
database.
Checking the file that the cache gets to, I notice that the
problem file is
within a sub-directory of the site, called "/admin". Thing is
though, it's
not always the same file, but it IS always a file within the
/admin
sub-directory.
Within this sub-directory I altered, by hand, the Login User
code and
Restrict Access to Page code to create and use the session
variable
MM_Username1 as opposed to the default MM_Username.
Could this be the reason for the sudden trouble with the site
cache? I am
puzzled because the site was working fine for a few weeks
now, with this
sub-directory included, and I didn't create the MM_Username1
issue today
either, it has also been working fine for a good few weeks
now. I've also
not added anything new to the site, that I am aware of.
When I remove the sub-directory from the site, the Updating
Site Cache works
fine, so I am 100% sure there is a problem with the files
within this
sub-directory. How will I know which one though?
I've tried this, as recommended by Adobe, but I still get a
freeze-up when
re-creating the cache:
1. Try renaming the Dreamweaver user configuration folder, so
that
Dreamweaver will automatically generate a new user
configuration folder the
next time Dreamweaver launches. The Configuration folder is
located here:
C:\Documents and Settings\<username>\Application
Data\Macromedia\Dreamweaver
8\Configuration
2. Recreate your Dreamweaver user settings in the registry as
follows:
Launch the Registry Editor by clicking the Start button,
choose Run, then
type "regedit". In the Registry Editor, navigate to this
folder:
HKEY_CURRENT_USER\Software\Macromedia\Dreamweaver 8
Rename the "Dreamweaver 8" key to "DreamweaverOLD", so that
Dreamweaver will
automatically generate a new user settings key the next time
you launch it.
3. Recreate your Dreamweaver site definitions in the registry
as follows.
The steps below will delete your site definitions in
Dreamweaver.
4. Launch the Registry Editor by clicking the Start button,
choose Run, then
type "regedit". In the Registry Editor, navigate to this
folder:
HKEY_CURRENT_USER\Software\Macromedia\Common\8\Sites
Rename the "Sites" key to "SitesOLD", so that Dreamweaver
will automatically
generate a new Sites key the next time you launch it.
Any further advice?
Regards
nath.Found it! Jeesh.
I had a querystring value in my UPDATE redirect URL which was
coded
incorrectly!!!
I am frustrated that, rather than just highlighting the error
or, at the
very least, producing an error when opening the specific
file, this type of
thing crashed the entire DW programme.
The time I spent in Notepad today changing MM_Username1 back
to
MM_Username!! Turns out that was nothing to do with it.
<groan> Yeah,
that's right, laugh it up! :o)
Anyway, solved now. A misplaced ", %, ), (, <, >, &
etc can cause you no
end of grief! :o(
Nath.
"tradmusic.com" <[email protected]> wrote in
message
news:[email protected]...
> Hi,
> All of a sudden, tonight, DW8.0.2 will no longer open or
load one of my
> sites, crashing when "Updating Site Cache". The site is
ASP linked to an
> SQL database.
> Checking the file that the cache gets to, I notice that
the problem file
> is within a sub-directory of the site, called "/admin".
Thing is though,
> it's not always the same file, but it IS always a file
within the /admin
> sub-directory.
>
> Within this sub-directory I altered, by hand, the Login
User code and
> Restrict Access to Page code to create and use the
session variable
> MM_Username1 as opposed to the default MM_Username.
> Could this be the reason for the sudden trouble with the
site cache? I
> am puzzled because the site was working fine for a few
weeks now, with
> this sub-directory included, and I didn't create the
MM_Username1 issue
> today either, it has also been working fine for a good
few weeks now.
> I've also not added anything new to the site, that I am
aware of.
>
> When I remove the sub-directory from the site, the
Updating Site Cache
> works fine, so I am 100% sure there is a problem with
the files within
> this sub-directory. How will I know which one though?
>
> I've tried this, as recommended by Adobe, but I still
get a freeze-up when
> re-creating the cache:
>
> 1. Try renaming the Dreamweaver user configuration
folder, so that
> Dreamweaver will automatically generate a new user
configuration folder
> the next time Dreamweaver launches. The Configuration
folder is located
> here: C:\Documents and
Settings\<username>\Application
> Data\Macromedia\Dreamweaver 8\Configuration
>
> 2. Recreate your Dreamweaver user settings in the
registry as follows:
>
> Launch the Registry Editor by clicking the Start button,
choose Run, then
> type "regedit". In the Registry Editor, navigate to this
folder:
> HKEY_CURRENT_USER\Software\Macromedia\Dreamweaver 8
> Rename the "Dreamweaver 8" key to "DreamweaverOLD", so
that Dreamweaver
> will automatically generate a new user settings key the
next time you
> launch it.
>
> 3. Recreate your Dreamweaver site definitions in the
registry as follows.
> The steps below will delete your site definitions in
Dreamweaver.
>
> 4. Launch the Registry Editor by clicking the Start
button, choose Run,
> then type "regedit". In the Registry Editor, navigate to
this folder:
>
> HKEY_CURRENT_USER\Software\Macromedia\Common\8\Sites
>
> Rename the "Sites" key to "SitesOLD", so that
Dreamweaver will
> automatically generate a new Sites key the next time you
launch it.
>
> Any further advice?
> Regards
> nath.
> -
Indesign crashes when updating incopy content
I'm having a lot of bother with (Mac) Indesign CS6 crashing when updating Incopy content. The problem first appeared after upgrading from CS4 to CS6 on OSX 10.6.8.
I've since upgraded to Mountain Lion (10.8.2) and the problem still persists (with fully updated InDesign 8.01 and Incopy).
Incopy is Windows version if that has any bearing on the issue.
The crash occurs when opening an Indesign document with Incopy content that has been edited. I can open the document if I choose not to update content, but ID will subsequently crash if I choose to manually update the content from the assignments dialog. This doesn't happen with all my documents - perhaps about 1 in 4 with Incopy assignments.
I can place the ICML files in a new Indesign document without incedent. In other words the ICML files don't appear to be corrupt.
Suggestions anyone?
IanI got another crash. This time just on trying to launch inDesign.
Below is the report. If anyone can help it would be very appreciated.
Process:
Adobe InDesign CS6 [621]
Path:
/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:
com.adobe.InDesign
Version:
8.0.1.406 (8010)
Code Type:
X86 (Native)
Parent Process: launchd [172]
User ID:
505
Date/Time:
2013-02-14 13:25:08.237 -0500
OS Version:
Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:
3983 sec
Crashes Since Last Report:
2
Per-App Interval Since Last Report: 2270 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID:
B8865CAA-B81B-3211-BACA-1F5C06EF8F47
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 PublicLib.dylib
0x016c5372 ProtectiveShutdown::~ProtectiveShutdown() + 278
1 PublicLib.dylib
0x016c53f5 ProtectiveShutdown::~ProtectiveShutdown() + 17
2 ObjectModelLib.dylib
0x016082d2 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 28162
3 ObjectModelLib.dylib
0x0160691c ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 21580
4 ObjectModelLib.dylib
0x015f70c3 0x15d6000 + 135363
5 ObjectModelLib.dylib
0x015f5742 0x15d6000 + 128834
6 ObjectModelLib.dylib
0x0160566f ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16799
7 ObjectModelLib.dylib
0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074
8 com.adobe.InDesign
0x00001dc2 main + 82
9 com.adobe.InDesign
0x00001d55 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x942f49ae kevent + 10
1 libdispatch.dylib
0x9a59ec71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib
0x9a59e7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x942f38e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x9374c289 _pthread_cond_wait + 938
2 libsystem_c.dylib
0x9374c512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x99e496ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore
0x99d95b9b MPWaitOnQueue + 261
5 PMRuntime.dylib
0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore
0x99e1ca7b PrivateMPEntryPoint + 68
7 libsystem_c.dylib
0x93747557 _pthread_start + 344
8 libsystem_c.dylib
0x93731cee thread_start + 34 -
Indesign crashes when updating incopy assignments!
Hi,
I've read through some forums and it appears others are having this problem.
When I open indesign and it says do you want to update links (referring to the incopy assignements) that need updated.
I click ok, and Indesign crashes!!!!
One thing I read could be the issue....
- anchored objects, (incopy can't handle all the anchored objects)
That is RIDICULOUS if that is the issue. If so, Adobe should have had a disclaimer....don't buy incopy if you plan on having more than text in your document.
There are no error messages that come up, the program just crashes. I'm using Indesign CS5 version 7.
A solution I read was to save the indesign file that keeps crashing when updating the assignments as an .idml file.
I tried this and it appeared to work, but what a joke!
This is very unreliable and has caused a lot of stress.
Anyone else have any solutions or can ADOBE come up with a solution???
ThanksFirst question is are you fully patched to 7.0.4? If not, download and install that patch.
Second: Do you have Suitcase Fusion 3 installed? If so, try disabling the autoactivation plugin.
Bob -
Adobe Acrobat 9.5 crashes when OCR multiple files.
Adobe Acrobat 9.5 crashes when OCR multiple files. A window appears Adobe Acrobat has stopped working." Then Windows closes the program.
Log Name: Application
Source: Application Error
Date: 7/15/2013 9:08:55 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ENV12W7.dot.state.nv.us
Description:
Faulting application name: Acrobat.exe, version: 9.5.5.316, time stamp: 0x518ac052
Faulting module name: drs832.dll, version: 8.0.2.1088, time stamp: 0x47f2127d
Exception code: 0xc0000005
Fault offset: 0x0013c31f
Faulting process id: 0x109c
Faulting application start time: 0x01ce8174d93e1008
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\PaperCapture\drs832.dll
Report Id: d8a8f897-ed68-11e2-bae0-d4ae52c31ca5Please do check the Performance of your computer at that point of time .
As some time the usage also causes the issue that makes a software stopped working .
In order to chek the system performance , check the Task Manager and go to Performance tab .
If still the issue persists , try wih the following link :
http://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html -
Crash when update Dreamweaver 8 to 8.0.1 and 8.0.2 in MAC
Crash when update Dreamweaver 8 to 8.0.1 and 8.0.2 in MAC
PowerMac G5 Quad with Mac OS 10.4.7You mean the people that that just 'send report to apple' and get on with it I presume? Like me most of the time. Well, as we all know, there are so many variables. The fact is, as far as I'm concerned right now is that Logic 8.0.1 needs some serious work. I can for sure say that I have noticed a snappier response as far as the graphics go. But as for overall performance, it needs an update. I'm trying not to be negative toward your positive thread however, do a search on overloads and, well, they will unfortunately outweigh this thread for sure. It does make me wonder mind how the price of a pro app like Logic tumbled when apple released the Logic studio box. It's £100 cheaper than Cubase 4. It just makes me think garage band ultimate edition right now.
-
Premiere Pro 5.5 crashes when importing mpg file
Premiere Pro 5.5 crashes when importing mpg file.
I can get the file to import if I first right click the file and tell it to "open in source monitor" then tell it to import.
When I do this it indexes the file. After it is done indexing is when I can then import the file.
Should I not just be able to tell it to import and it does the indexing?
These files that I am tryig to open were with Premiere Pro 4.Welcome to the forum.
What are the specs. of this MPEG file? Might be something in those, that is causing an issue.
Good luck,
Hunt -
7.6 Win crashes when opening some files that open on Mac
On XP SP3, I can play Apple movie previews without problem in Firefox.
I can also view certain 3rd party tutorials in quicktime in Firefox without any problems.
If I download the same files I was viewing without problem, quite often QuickTime 7.6 will crash when opening the file.
It's not a corrupt file, as if I try a few times, it will finally open.
These same files have zero problem if I open them in QT 7.6 on the Mac.
I'm running a server motherboard with ECC memory from a RAID with ECC memory, and I have NO crashes with my other software (SQL Server, Visual Studio, etc.)
How can I resolve this crashing issue?I should have mentioned, to get it to crash, I double click on the file when Quicktime is NOT running (I don't have Quicktime set to always run either).
I found that if I open Quicktime 1st, THEN I can double click on the file and have it open (the one I could not get to open at all). -
IPhoto 9.2.3 crashes when importing jpeg files in OS 10.6.8
iPhoto 9.2.3 crashes when importing jpeg files in OS 10.6.8. Has worked perfectly until recently. Camera: Sony.
Help! ThanksNot sure if this is it... found this in CrashReporter
Process:
SystemUIServer [154]
Path:
/System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
Identifier:
com.apple.systemuiserver
Version:
1.6 (298.17)
Build Info:
SystemUIServer-2981700~7
Code Type:
X86-64 (Native)
Parent Process: launchd [149]
PlugIn Path:
/Library/Application Support/iStat local/extras/iStatMenusDrives.menu/Contents/MacOS/iStatMenusDrives
PlugIn Identifier: com.iSlayer.iStatMenusDrives
PlugIn Version:
??? (2.0)
Date/Time:
2012-07-25 12:15:25.589 -0400
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
239771 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 3525 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
4C22FC88-8025-4C80-AEF8-A730365FC6C5
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 3
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSGenericException', reason: '*** Collection <NSCFArray: 0x1006cb6a0> was mutated while being enumerated.<CFArray 0x1006cb6a0 [0x7fff70a29ee0]>{type = mutable-small, count = 2, values = (
0 :
Name = (null)
Mount = /
UUID = B059E233-0145-3B10-842A-1D92DEB14682
Icon = NSWorkspaceIcon
BSD = disk0s2
Type = Physical
Mounted = 1
Ejectable = 0
Boot = 1
Whole = 0
Enabled = 0
1 :
Name = (null)
Mount = /Volumes/debramullins
UUID = DE000000-0000-8305-6600-000000000000
Icon = NSWorkspaceIcon
BSD = afp_2iqwWi0v4JKK3BWuNP2Eh7vn-1.2e00000a
Type = Network
Mounted = 1
Ejectable = 1
Boot = 0
Whole = 0
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