Teacup Software CS4 & CS5 missing embedded barcode

Has anyone used the barcode maker software plugin from TeaCup? In both CS4 and CS5 I receive a missing embedded graphic while exporting as a PDF. I usually fix it by resetting the barcode before making the PDF. It is really annoying and frustrating....any suggestions would be greatly appreciated!!

I'm packaging the files for press. Then typically we make a PDF to send along with it...sometimes high or low resolution depending on the printer.
I use the PC short cut to typically do this Ctrl + E
Then it runs through any issues that might appear.
It pops up with missing link. It then show a red question mark over the embedded barcode.
To fix I usually reset the barcode. It works, but it is annoying and bothersome to do all the time.
In CS3 we never had this problem. I upgraded to CS4 and it started. I work with 3 other designers who have the same issue with the plugin. I was hoping since CS5 was released that this might resolve any bug. But then 1 of our outside designers did upgrade and the bug is still there.
We are on XP windows platform. We use the entire creative suite. All of our machines are custom built by our IS department so all vary slightly, but we all still have the same issue. We share the multi seat license on the software so use the same files to load from. Our outside designer has his own download/license though and still has this issue. So I didn't know if it was a conflict within Adobe or the Teacup software???
thank you!

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