Team, I am trying to change my security question because I forgott the answer
How can I change my security question because i forgott the answer
Go to iforgot.apple.com.Enter your Apple ID
(reset your password)Then Go to My Apple ID(sign in with new password)
Note: I skipped right over Password and Security section
and entered an Alternate email address. (This probably didn't matter).
So just go to Password and Security and reset answers.(they should be there)
If their not there then repeat steps and enter an alternate email (save it) then go to password and security...
The questions should be there to reset...
Entering an alternate email probably didn't matter but that's what I did too. I deleted alternate email after I resettled the answers in password and security...
Note: resetting your password should allow you to reset your questions/answers.
Hope this now helps you...
Similar Messages
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Help
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95526) -
i forgot my security question answers.how can i recover them or change them
Do a forum search or look at More Like This on the right side of this page.
This is asked and answered very often. -
What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I am trying to change my security questions but cannot remember previous answers
I am trying to change my security questions but cannot remember previous answers it is asking me for, is there a way to reset these answers and insert new ones?
Hello nicholas,
This article should help you reset the security questions, found here:
About Apple ID security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
Choose your new security questions, then enter the answers.
Add and verify a rescue email address, if that option is available.
Click Save.
Thank you for using Apple Support Communities.
Take care,
Sterling -
TS2446 Can i change my security questions if i forgot the answers ?
can i change my security questions if i forgot the answers ?
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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I'm trying to change my secret question because I forgot to answer.
Followed all the instructions, but not yet I receive a message to let me change the answer, I tried more than once, but without an answerSee this thread:
https://discussions.apple.com/message/23280567#23280567 -
How can I change the security question because I forget the answers ?
How can I change the security question because I forget the answers ?
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312 -
I want to change my secure adress, because i lost the answers for the security question
APP STORE, I want to change my secure adress, because i lost the answers for the security question. Because my old mail secure adress was closed.
You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570 -
I really need help. I have been signing in several times to see if a 'Rest' button would appear, but it never has. I can't remember my security answers for the life of me. I would be extremly greatful if someone could help me.. Please someone..
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
How do you change your security questions if you forgot the answers to them,
i please need help i dont know i am able to change my security questions i can not remember them
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I need help changing my security questions and dont know the answers to the ones i already have set
i made my account like 4 years ago and have tried every possible answer to my questions i can think of but everytime it says one or both of them is wrong. i tried changing them but there isnt a button that i can click to change them as far as i have seen it just keeps asking me to answer them. i need to change them so i can buy songs on my new laptop please help.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103373) -
I needed to reset my itune password however when I selected use security questions. I couldn't remember the answers. Does anyone know how I can change the answers to those questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(79454) -
HT5312 rescue my email address so i can change my security questions because i forget my answer
I cant remember my password answer of security and how can i change my password of security question. also i cant find to change my password to make rescue my emaill address to let me change my password answer of security question?
You won't be able to add a rescue email address to your account until you can answer 2 of your questions, if you don't already have one then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address to your account for potential future use -
Hi, how can I change my security questions? I forgot the answers.
How can I fix this problem I don't understand how to do it.
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699
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