Team Viewer Issue

How do I set up the Team Viewer in MSS?
I have set up the ODAP, but not sure how to link it to the Team Viewer iView in MSS with the relevant view (MSS_TMV_EE_DIR)?
Thanks

Using MSS ERP 2005 on EP 7.0
I have a requirement to design a page with the Team Viewer iView on the General Information Page. What I am trying to achieve is that if a manager selects an employee in the Team Viewer the employee profile iViews (General Data and Personal data which are dependent on the pernr that is passed from Team viewer) their information should appear in the same General Information Page.

Similar Messages

Issue with Team Viewer

Hello All,
I am working with MSS 60.1, EP 6.0 and R/3 4.7. Here we have developed a transaction code taking (Employee Number) PERNR as input and showing the details.
In MSS, we have something called Team Viewer which shows the list of employees and when u select an employee his/her details are shown in corresponding adjacent iviews.
Now this Team Viewer is working with some JSP files and is not an r3 transaction.
Would like to know how to proceed in order to pass the employee number being selected from team viewer to my custom transaction.
Any inputs will be appreciated.
regards
Atul Shrivastava

Hi Ruth,
Did you ever resolve this issue?
I am getting error message 'Cannot connect to R/3' even though I have followed all the guidlines for the connections...thought maybe you have a solution.
Thanks,
Parina

Unable to see the employee photo in team view

Hey experts, we have been handling with an issue almost two days and still cannot find any solutions, in mss service of homepage the employee photo is not visible as you can see below, i know that there was a thread about the same issue and we did what they told and what the right answer was but still has the same problem, * we run the program that generate the url * all of our reletad service is active * we apply a note (employee photo not updated).
do we need to nakisa add on to see the photo or anything else that we can do,
Thanks in advance.
answers will be rewarded.

hi ,
i think ur missing some steps in the note as chk in se11 > T77TMCPIC_URLS > click on display and do as below ...if u follow as per screen shot below ...wait for some other experts reply on this....
next click on below button and log off and log -in and refresh the team view in portal

MSS PCR Team viewer Not working Poeperly when nodata available

Hi
We have implemented MSS Business package for Nw04 Sp18 portal and ERP2004 system.
When using PCR team viewer list, we observed strange problem.
We have created 4 views in r/3 side using OADP img .all the views are displaying data correctly ,when each view has data available at back end, for any view if doesn't have data its showing previous view data instead of showing "no data found".
But its working fine in QA portal, in DEV system we found this strange behavior. We compared all the config b/w two systems, not able to find the problem. Any one has any suggestions most welcome.
Thanks in advance
Gopal

Not sure that I understand the issue here - are you saying that there are directly reporting employees who are not appearing in MSS unless the manager has SAP_ALL authorisation? Are you also using HR structural authorisations?
You do know how the standard "Direct Reporting" view in MSS is supposed to work? As in, which employees you should be expecting to appear?
The "Direct Reports" option uses an evaluation path called MSSDIREC, which references a relationship called B900 "Manager under manager". Relationship B900 uses program RHDIREPO to find the relevant objects.
For us at least, the standard "Direct Reports" only returns (1) employees in the same Org Unit as the manager, (2) employees in subordinate Org Units that do not have an occupied Chief position, and (3) managers (i.e. Chiefs) in subordinate Org Units.

Team viewing in MSS

Hi gurus,
in MSS
Team view should only display the direct reportees of the person who is viewing it.
For example: If Manager wants to view the list of employees who has applied for leave to him he should only be ableto see his reporteelist and not his peers or the entire HR departments leave.
please throw some light on this
Regards
K Naveen Kishore.

HI Siddharth,
the issue is solved,
i have customized the standard evaluation path SBESX by adding
S B 002 Is Line supervisor of * S
and created two rule groups
Zteamview -- rule for team view- org unit( i have used SAP_MANG evaluation path)
Zteamview1 -- rule for team view- target object(i Have used ZSBESX Evaluation Path)
Thankyou .
Regards
K Naveen Kishore.

MSS Team View evaluation path for non chief positions (s-s)

Hello,
We have a problem with display of employees under non chief manager - reporting managers (connection A002). In our organization we have line managers and under them team managers who are leading team of employees. Those managers want to see their employees under MSS Team View iView.
I have checked forum posts and try to create correct evaluation path but i didn't get results yet. I have created 2 evaluation paths:
Z_MANG (copy of SAP_MANG):
10 *     B 008      S
20 S    B 002      S
30 US A 208 P
Z_S-S (copy of MSSDIREC):
10 S A 002     S
20 S A 008     P
30 S A 008     US
I also included them into rules so:
Root rule (rule 1) - Z_MANG
Target rule (rule 3) - Z_S-S
I have also done customizing under Object and Data provider and if I choose standard evaluation paths (e.g. SAP_MANG and MSSDIREC), I get employees shown - if I give manager a hat (A012 connection).
Could you please help me with advice, where am I wrong? I think that first evaluation path (Z_MANG) is ok and it finds non chief manager, maybe is a problem with second one that don't show employees?
Thank you for answers in advance.
Best regards,
David

My first suggestion was either use Bottoms-up approach or top-down dont use both..like either use either of below
S A 002 Reports (line) or
S B 002 Is line supervisor
but figured u will still have depth issues..so therefore
you cld experiment like below..i understood your requirement, and i am suggesting this totally off-hand thats on top of my head..as i said experiement doing this way..
say you have four levels why dont you use different evalutaion path to link them between each level..
say 1st to 2nd (reports to A002)
      2nd to 3rd (subordinate to A005)
      3rd to 4th/4th to 3rd (Is line supervisor B 002 )etc
this way you will not have the depth issue as each one is diffeent Ev path..
...oops i can see people laughing at this solution..but well..i tried!

MSS Team View change Bizcard Text

Hello,
We are implementing MSS Team View on Portal. And want to change the Home No. text in the Bizcard displayed when the Manager hovers over the employee.
Any help would be highly Appreciated.
Please refer to the screen below:

Hi Rohit,
there is a customizing activity where you should be able to change the text.
Go to Personnel Management --> Manager Self-Service (Web Dynpro ABAP) --> Organizational Chart Visualization --> Configure Organizational Chart Visualization
If you don't have any customer specific entries, the standard customizing can be found under "Check standard organizational chart configuration"
Select the MSSBIZVIEW entry
Go to the structure MSS_EMP_HIER:
And then to the MSS_TMV_BIZ_NAV navigation field group (as you want to change communication settings here)
If you then open the navigation fields, you should be able to edit the text that is shown:
Hope this solves your issue and helps.
Regards,
Marc

MSS: Team View data refreshing itself in background

Hi all,
I'm running into another issue with the Team View. I have created a custom routine that takes the information stored in wd_this->mt_hierarchy_data, and removes information that I don't want displayed on the screen. Right now the routine works when the view loads, and when you change the Display drop down, and when you click the refresh button inside the Team View display. BUT, when I go to drill down into another org unit, the code somewhere is resetting itself so the fields that I removed from the table are now back in there.
Is there somewhere on a Post-Exit that I could add my routine to modify the table. I have tried numerous Post-Exits, but have had minimal luck.
Hope this makes sense.
Cheers,
Kevin

If you are in latest releases we have a OADP buffer to performance optimization since you have enhanced it, i m not sure how its going to work for you 1801637 - MSS Add-On 1.0: Buffer for Organization and Position *& Object METH CL_HIER_VIS_OADP_MSS_IMPL *& IF_HIER_VIS_BUILDER~GET_OBJ_CHILDREN *& Object Header CLAS CL_HIER_VIS_OADP_MSS_IMPL

WebDynpro ABAP + Team viewer integration

Hi All,
I have webDynPro ABAP application and a Enterprise Portal 6.0 SP2 with MSS package 6.0 installed on it. As you know there is a teamviewer iview on the left frame of portal and when you click on one person in the team viewer list and event is triggered and the program on the right frame get this trigger and changes its content accordingly. My question is how can the webdynpro abap application get the pernr clicked in the team viewer iview.
Thanks for replies

Hi, I have the same issue.
I need to capture the personal number selected in Team Viewer. Probably a Portal Eventing might be fired, but I need to know if someone knows whats the namespace and the name of that event. Or where can I find these information?
Thanks

Team Viewer for Mac

I have had Team Viewer installed on my Mac, and it has worked fine up until just lately when it has crashed steadily upon opening. Downloading it again hasn't helped. I am wondering what kind of an issue Snow Leopard might have with it, and why it started.
Following is the crash report:Process: TeamViewer [11877]
Path: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
Identifier: com.TeamViewer.TeamViewer
Version: 4.1 (8332)
Code Type: X86 (Native)
Parent Process: launchd [92]
Date/Time: 2010-06-12 22:18:21.708 -0600
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 433862 sec
Crashes Since Last Report: 20
Per-App Crashes Since Last Report: 20
Anonymous UUID: DC7A0847-7FF9-4D6B-8B43-0266D523783C
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x903e8132 __kill + 10
1 libSystem.B.dylib 0x903e8124 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9047a8e5 raise + 26
3 libSystem.B.dylib 0x9049099c abort + 93
4 com.TeamViewer.TeamViewer 0x002e457d CryptoPP::InvertibleRSAFunction::InvertibleRSAFunction() + 2941
5 com.TeamViewer.TeamViewer 0x00431297 CryptoPP::CipherModeFinalTemplate_CipherHolder<CryptoPP::BlockCipherFinal<(Cryp toPP::CipherDir)0, CryptoPP::Rijndael::Enc>, CryptoPP::ConcretePolicyHolder<CryptoPP::Empty, CryptoPP::AdditiveCipherTemplate<CryptoPP::AbstractPolicyHolder<CryptoPP::Addit iveCipherAbstractPolicy, CryptoPP::OFB_ModePolicy> >, CryptoPP::AdditiveCipherAbstractPolicy> >::CipherModeFinalTemplate_CipherHolder(unsigned char const*, unsigned long, unsigned char const*) + 4989
6 com.TeamViewer.TeamViewer 0x003f103b std::Rbtree<vtools::VString, std::pair<vtools::VString const, int>, std::_Select1st<std::pair<vtools::VString const, int> >, std::less<vtools::VString>, std::allocator<std::pair<vtools::VString const, int> > >::~Rbtree() + 12039
7 com.TeamViewer.TeamViewer 0x003f27ac std::Rbtree<vtools::VString, std::pair<vtools::VString const, int>, std::_Select1st<std::pair<vtools::VString const, int> >, std::less<vtools::VString>, std::allocator<std::pair<vtools::VString const, int> > >::~Rbtree() + 18040
8 com.TeamViewer.TeamViewer 0x0040320d void boost::shared_ptr<CEncryption>::reset<CEncryption>(CEncryption*) + 131
9 com.TeamViewer.TeamViewer 0x0034b58b CryptoPP::InvertibleRSAFunction::InvertibleRSAFunction() + 424843
10 com.TeamViewer.TeamViewer 0x002e4682 CryptoPP::InvertibleRSAFunction::InvertibleRSAFunction() + 3202
11 com.TeamViewer.TeamViewer 0x002e45a9 CryptoPP::InvertibleRSAFunction::InvertibleRSAFunction() + 2985
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9049094b ecx: 0xbfffeddc edx: 0x903e8132
edi: 0x00aa5040 esi: 0xa0032b10 ebp: 0xbfffedf8 esp: 0xbfffeddc
ss: 0x0000001f efl: 0x00000282 eip: 0x903e8132 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x528ed000
Binary Images:
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0x951ce000 - 0x95276ffb com.apple.QD 3.35 (???) <B80B64BC-958B-DA9E-50F9-D7E8333CC5A2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x952fc000 - 0x95345fe7 libTIFF.dylib ??? (???) <E45B169E-253E-E865-1501-97777D2702F2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x9564b000 - 0x9567cff7 libGLImage.dylib ??? (???) <AF110892-B10A-5B61-F898-21FB2BCE63BF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x96be0000 - 0x96bf4fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x96bf5000 - 0x96bfaff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x971fc000 - 0x97214ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x97215000 - 0x97321ff7 libGLProgrammability.dylib ??? (???) <CA0A975B-2BEE-44E7-CFA6-8105CFE6FE00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x976a2000 - 0x97f81ff7 com.apple.AppKit 6.6.5 (1038.29) <E76A05A6-27C6-DA02-0961-5C8EEDC5F0A7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97f82000 - 0x97faaff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x980b7000 - 0x980c1fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x980c2000 - 0x9816ffe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x98759000 - 0x98759ff7 com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9875c000 - 0x98ac3ff7 com.apple.QuartzCore 1.6.1 (227.18) <8A65F233-4C77-BA7C-5DDA-2423F5C1B7A1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x98d30000 - 0x98d4cfe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x99358000 - 0x993f3ff7 com.apple.ApplicationServices.ATS 4.2 (???) <3BEB7210-4C85-7309-B22D-695765526524> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x993f4000 - 0x99438ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x99880000 - 0x99882ff7 com.apple.securityhi 4.0 (36638) <962C66FB-5BE9-634E-0810-036CB340C059> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x99883000 - 0x998b8ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <458E819A-4E3F-333E-28CE-671281B318D3> /usr/lib/libcups.2.dylib
0x998b9000 - 0x998bcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.40f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2553GSX, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26200000
USB Device: FreeAgent FW, 0x0bc2, 0x3200, 0x26240000
USB Device: 2.4Ghz Wireless Mouse, 0x0d62, 0x00a1, 0x26220000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

Not saying I can analyze your log but have a suggestion that might be of help. I use Teamviewer a lot. It has not crashed on me yet on SL.
The one time I had a problem of it not connecting at all was solved by trashing the plist file. You can find it here user/Library/preferences/com.teamviewer.settings.plist
Drag it out of the folder and onto your desktop, log out, log back in. Start Teamviewer and see if it helps. If not, you can always drag it back and replace the new plist file that was created.

Team viewer is not working - Bally Chohan

Hello,
I have installed latest version of team viewer but it is saying that window is hindering the process. please let me know where should I change the settings so that I can install team viewer
Thanks,
Bally Chohan

Did you install the software with administrator privileges?
Can you update us with more information (error message, more expanded description)?
Have you checked the firewall is not blocking access?
Please Mark This As Answer if it helps to solve the issue
Tzuri Ben Ezra | My Certifications:
CompTIA A+ ,Microsoft MCP, MCTS, MCSA, MCITP
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Team Viewer performance

Hi,
Here is my issue:
When a Managers go into the MSS portal, click on the Team Viewer and select "Peers", they end up in a loop. When they end the session and go back in, they are unable to open that Iview(screen). This happens in all the iviews where they might select PEERS. We have had a work around in place by re-creating their userIDs.
Is there another way to clear the manager settings without deleting the userID?
We also change the view depth to 3 "V_TWPC_V.
Thanks
Jean Seguin

Close

Colum Configuration in the Team Viewer iview

Hi Customizers/Developers,
We have been running MSS for some time on our portal, and just recently an issue has been raised by our customers. In the upper, right corner in the Team Viewer iview there is an icon leading to a new window where one can add certain information in the Team Viewer column (I think the window/icon is called something like Column Configuration). One of the options here is TO_ATTEND, but we want to remove this option.
Does anyone know where to change/custimize this?
I tried to look in the IMG -> integration with other SAP components -> business packages/functional packages -> MSS -> Object and data provider -> Define Columns. But I couldn't figure out quite what to do.
Have anyone else faced the same issue? What were your experiences?
Help is highly appreciated!
Many thanks!
Regards,
Stina.

Stina,
can you upload a screenshot
Thanks
Bala Duvvuri

Team view data not getting refers for some user

Hi,
We are facing an issue in team view app for mss, manager's are seeing details of employees not belonging to their Org Unit/ data not getting refreshed. This seems to be the Cache related issue where the data of perviously logged in user is displayed to the current user till browser cache are cleared manually.
User don't have permission to clear browser cache. Is there any work around.The issue is coming only for some users.I have enable the 'ABAP HTTP Security session Enabled' property of the system used.
Regards
Pallavi

Hi Karthik,
in the first view I execute the BAPI and in the second view I show the results. In the second view I also submit the modified data via another BAPI.
As I execute and display result of same BAPI in two different views I have bound the same model node to both of these views. Let me give you some sample code for understanding what have I done.
In the first BAPI's search action handler I have written:
          Zsr_Packnr_Validate_Components_Input input = new Zsr_Packnr_Validate_Components_Input();
          wdContext.nodeZsr_Packnr_Validate_Components_Input().bind(input);
          input.addT_Version(new Zsr_Packnr_Field_Values());
          input.addT_Zsr_Genbr(new Zsr_Packnr_Field_Values());
input.setZsr_Gmc(globalMaterialCode);
          input.setZsr_Mrc(mrc);
          input.setZsr_Ctry(country);
          input.setZsr_Dc(distributionChannel);
          input.setZsr_Div(commercialSegment);
wdContext.nodeOutput_Validate().invalidate(); //as u suggested
          wdContext.currentZsr_Packnr_Validate_Components_InputElement().modelObject().execute();
          wdContext.nodeOutput_Validate().invalidate();
In the second BAPI I just display the output node from the same Model context node (its mapped to the second view too).
But as I said whenever I update some values in the result set and submit it the data gets submitted properly. But when I press the search button again, the previous set of data gets populated, not the just updated data.
If anybody has some idea on why the second time search BAPI execution still shows the previous set of result it will be a great help to me.
Thanks for all your help.
Shubhadip

Portals MSS i-Views load before Team Viewer

We are using MSS portals and have an issue with i-Views loading before the team viewer has loaded. This causes an error to appear in the i-views, because there is no data. For small groups of employees this is not a big issue because it happens very quickly. However, for larger groups it can cause the errors to appear on the manager's screen for a long period (it is seconds, but when a manager is viewing, it is too long). My question is, is there a setting that controls the i-views, so that they cannot populate until the team viewer is fully populated.

Hi Ruth,
Did you ever resolve this issue?
I am getting error message 'Cannot connect to R/3' even though I have followed all the guidlines for the connections...thought maybe you have a solution.
Thanks,
Parina

Team Viewer Issue

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